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Major League of IT Consulting And Staffing Solution Providers 2018

In order to acknowledge the constant efforts of these companies, Insights Success has shortlisted “Major League of IT Consulting and Staffing Solution Providers 2018”

In order to acknowledge the constant efforts of these companies, Insights Success has shortlisted “Major League of IT Consulting and Staffing Solution Providers 2018”

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www.insightssuccess.com<br />

December <strong>2018</strong><br />

<strong>Major</strong> <strong>League</strong> <strong>of</strong><br />

<strong>IT</strong><br />

<strong>Consulting</strong><br />

and <strong>Staffing</strong><br />

<strong>Solution</strong> <strong>Providers</strong> <strong>2018</strong><br />

Editor’s Choice<br />

The Universality<br />

<strong>of</strong> IoT Technology<br />

Energy Efficient<br />

Technology<br />

Green Cloud Computing<br />

Saving Through<br />

Technology<br />

Lavinia Noble Surjove<br />

Founder & CEO<br />

Offering Exemplary <strong>IT</strong> <strong>Solution</strong>s Globally


Enabling Enterprises<br />

to Explore New<br />

Opportunities<br />

ith the kind <strong>of</strong> influence modern computing has on businesses, it is highly unlikely to find an<br />

Wenterprise without an <strong>IT</strong> infrastructure. Information Technology has grown to become an<br />

important aspect in the formula <strong>of</strong> a successful business. Weather it is a small business or a<br />

huge enterprise, they all seek <strong>IT</strong> consulting. However, there might be different reasons to look for the<br />

same.<br />

One <strong>of</strong> the primary motives behind opting for <strong>IT</strong> consulting services is enterprises’ focus on their core<br />

functions. Setting up computing infrastructure is complicated and can consume a lot <strong>of</strong> time and resources.<br />

With the severity <strong>of</strong> competition in the market, businesses cannot afford to lose focus from their primary<br />

job. Moreover, outsourcing these services would not only save resources but also enhance the overall<br />

productivity <strong>of</strong> companies.<br />

Incidentally, it is not news for businesses that technology keeps changing towards better. With every<br />

ground breaking innovation, comes an inevitable update. <strong>And</strong> as a service provider <strong>of</strong> <strong>IT</strong> consulting, it is<br />

one’s job to keep clients up to date with the cutting edge technology. Additionally, these providers also<br />

have the knowledge <strong>of</strong> what is best in the business and how to access that in a feasible manner.<br />

Speaking <strong>of</strong> feasibility, having computing services outsourced, can also be quite feasible for companies.<br />

The loss <strong>of</strong> business in a system breakdown only can be a bad news for an enterprise, let alone the cost <strong>of</strong><br />

fixing the same. <strong>IT</strong> consulting assures minimizing the risk <strong>of</strong> downtime and reacts quickly in case <strong>of</strong> one.<br />

If we look at the current trend in the industries, on-demand services are gaining popularity among various<br />

business platforms. However, enterprises which are following this trend or are adapting this service model,


ealize how organized and efficient they should be in order to attain the purpose. Having industry best<br />

<strong>IT</strong> support from a consulting firm can ease the process and help the companies to match the speed.<br />

It is needless to say that the boom in <strong>IT</strong> consulting has enabled numerous industries to grow and<br />

despite a few drawbacks <strong>of</strong> outsourcing, it is evident that the industry will keep evolving, <strong>of</strong>fering<br />

world class services to its significant clients. <strong>And</strong> this wouldn’t have been possible without the<br />

companies that have contributed in the evolution <strong>of</strong> the industry.<br />

Hence, in order to acknowledge the constant efforts <strong>of</strong> these companies, Insights Success has<br />

shortlisted “<strong>Major</strong> <strong>League</strong> <strong>of</strong> <strong>IT</strong> <strong>Consulting</strong> and <strong>Staffing</strong> <strong>Solution</strong> <strong>Providers</strong> <strong>2018</strong>”.<br />

Featuring as our Cover Story is Swift Pace <strong>Solution</strong>s, a Dallas-based <strong>IT</strong> services company that<br />

believe good business practices to get great clients and consultants, and lead businesses with honesty,<br />

integrity, and quickness.<br />

Alongside this, the magazine also features 8allocate, a company which helps startups, mid-market<br />

and enterprise companies to build dedicated s<strong>of</strong>tware and develop most innovative domains such as<br />

AI and Data Analytics, VR/AR, DevOps/Cloud, FinTech/Blockchain; Aurity, a cutting-edge team<br />

that redefines the way people work and form meaningful and personal relationships with its clients;<br />

Intelligenza S4B, a leading company with increased service portfolio from Technical Support to<br />

Telecommunications, specialized in Technology that crosses borders and satisfies business and<br />

private needs; Mind <strong>IT</strong> Systems, a leading global organization focusing on solution via Custom<br />

Application Development, Product Engineering, Enterprise <strong>Solution</strong>s, Business Intelligence and<br />

Analytics along with Quality and Testing Services and Streamliner <strong>Consulting</strong>, a company<br />

dedicated to maximizing its clients business potential, while balancing the cost <strong>of</strong> improvements.<br />

Also, make sure to flip through the articles written by our in-house editorial team as well as CXO<br />

standpoints from notable industry personalities, to have a brief taste <strong>of</strong> the sector.<br />

Let’s start reading!<br />

Shubham Khampariya


Cover Story<br />

10<br />

Swift Pace<br />

<strong>Solution</strong>s Inc.<br />

Offering Exemplary <strong>IT</strong><br />

<strong>Solution</strong>s Globally<br />

16<br />

Cloud Insights<br />

Using AI to Automatically<br />

Optimize Cloud Costs<br />

28<br />

Tech Outlook<br />

The Evolution <strong>of</strong> Testing:<br />

Unmatched Acceleration<br />

with Fifth Generation Automation<br />

40<br />

Maestro’s Insights<br />

Looking for or Using an<br />

EDI Tool? A Few Things<br />

you ought to Know<br />

22<br />

Editor’s Choice<br />

The Universality<br />

<strong>of</strong> IoT Technology<br />

Articles<br />

34<br />

Energy Efcient<br />

Technology<br />

Green Cloud Computing<br />

Saving Through Technology


8allocate:<br />

Delivering Value-based<br />

Scalable Custom<br />

S<strong>of</strong>tware <strong>Solution</strong>s<br />

20<br />

26<br />

Aurity:<br />

Redening <strong>IT</strong><br />

Development Space<br />

Intelligenza S4B:<br />

A Comprehensive Technical<br />

<strong>Solution</strong> Provider<br />

32<br />

38<br />

Mind <strong>IT</strong> Systems:<br />

Offering the Right Mix <strong>of</strong><br />

Business and Technology<br />

Streamliner<br />

<strong>Consulting</strong>:<br />

Optimizing <strong>IT</strong> Infrastructure<br />

for Small Businesses<br />

42


Editor-in-Chief Pooja M. Bansal<br />

Managing Editor Anish Miller<br />

Executive Editor Shubham Khampariya<br />

Assistant Editors Jenny Fernandes<br />

Kedar Kulkarni<br />

Contributing Editors Ishan Mittal<br />

Hitesh Dhamani<br />

Visualiser David King<br />

Art & Design Director Amol Kamble<br />

Associate Designer Sanket Zirpe<br />

Co-designer Shweta Ambilwade<br />

Art & Picture Editors Paul Belin<br />

Jayant Khanna<br />

Senior Sales Manager Passi D.<br />

Business Development Manager Peter Collins<br />

Marketing Manager John Matthew<br />

Business Development Executives<br />

Steve, Joe, Logan, Nilesh<br />

Sales Executives<br />

David, Kevin, Mark, Vishal<br />

Technical Head Jacob Smile<br />

Technical Specialists Amar, Aditya<br />

Digital Marketing Manager Marry D’Souza<br />

Online Marketing Strategists<br />

Alina Sege, Shubham<br />

SME-SMO Executives<br />

Prashant Chevale, Uma Dhenge<br />

Research Analyst Patrick James<br />

Circulation Managers Robert, Tanaji<br />

Database Management Stella <strong>And</strong>rew<br />

Technology Consultant David Stokes<br />

Insights Success Media Tech LLC<br />

555 Metro Place North, Suite 100,<br />

Dublin, OH 43017, United States<br />

Phone - (614)-602-1754<br />

Email: info@insightssuccess.com<br />

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sales@insightssuccess.com<br />

December, <strong>2018</strong><br />

Corporate Ofces:<br />

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Copyright © <strong>2018</strong> Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in<br />

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Reprint rights remain solely with Insights Success.


Offering Exemplary <strong>IT</strong> <strong>Solution</strong>s Globally<br />

We believe that good business<br />

practices get us great clients and<br />

consultants, and we insist on doing<br />

business that way—with honesty,<br />

integrity, and quickness.


<strong>Major</strong> <strong>League</strong> <strong>of</strong><br />

<strong>IT</strong> <strong>Consulting</strong><br />

and <strong>Staffing</strong><br />

<strong>Solution</strong> <strong>Providers</strong> <strong>2018</strong><br />

Lavinia Noble Surjove<br />

Founder & CEO


Technology has a pr<strong>of</strong>ound existence all around<br />

us. From our day to day tasks at home to heavy<br />

manufacturing <strong>of</strong> mega structures, we rely on<br />

technology, and the <strong>IT</strong> industry is no exception.<br />

Companies rely on outsourcing to setup their<br />

infrastructure, in order to enhance the performance <strong>of</strong><br />

their workforce. However, at one point it becomes<br />

difficult to segment the size <strong>of</strong> companies. While the big<br />

players have limited service providers, small companies<br />

are on their own, and the mid-range is left with no<br />

option. To cater to this dire necessity, enters, Swift Pace<br />

<strong>Solution</strong>s Inc.<br />

Swift Pace <strong>Solution</strong>s is an <strong>IT</strong> consulting and staffing firm<br />

which made up <strong>of</strong> a passionate group <strong>of</strong> individuals that<br />

are dedicated in targeting the areas <strong>of</strong> the organizations<br />

that need optimization. Its customers can choose from a<br />

wide range <strong>of</strong> services, which include, <strong>IT</strong> consulting for<br />

upgrading and enhancing business processes, staffing<br />

that meets an organization’s ongoing project<br />

requirements and industrial expertise i.e. ERP, Mobility,<br />

CRM and other <strong>IT</strong> technologies. Swift Pace’s solutions<br />

are focused to meet any businesses security and <strong>IT</strong><br />

requirements.<br />

Founded in 2013, Swift Pace <strong>Solution</strong>s realized the<br />

severe shortage <strong>of</strong> <strong>IT</strong> Services for the Mid -Market. Most<br />

<strong>of</strong> the enterprises were caught with nowhere to turn as<br />

they were either dealing with multi-billion dollar <strong>IT</strong><br />

Services entities or small mom-pop services companies<br />

that could not keep pace with the fast and ever-changing<br />

<strong>IT</strong> Landscape. Swift Pace is equipped with latest<br />

technologies, be it mobile computing, Digital<br />

transformation, cloud-based solutions and Automation<br />

(manual or Robotic Process). Its vision is to enable<br />

customers perform at their highest level by seamlessly<br />

utilizing cutting edge technologies with minimum<br />

disruption.<br />

A Comprehensive Product line<br />

Swift Pace <strong>Solution</strong>s has been one <strong>of</strong> the leaders <strong>of</strong><br />

disruptive technology evolution. Automation has grown<br />

as one <strong>of</strong> the biggest technological advancements that<br />

are happening currently, and Swift Pace specializes in<br />

both Robotic Process Automation (Blue Prism, UI Path,<br />

Automation Anywhere) and manual automation<br />

(Python). It specializes in Information security, Business<br />

Intelligence and storage solutions with Cloud and<br />

Devops. Businesses need a lot <strong>of</strong> support in areas like<br />

Data management – security, storage and AI. These<br />

specializations help Swift Pace stand head and shoulders<br />

above competition as they are still trying to grasp at the<br />

ropes.<br />

The Unorthodox leader<br />

Most <strong>of</strong> the <strong>IT</strong> Services organizations have been formed<br />

by people who are in Sales or business development.<br />

Swift Pace broke the norm when it was founded by<br />

Lavinia Noble Surjove, the CEO, who takes pride in<br />

solving <strong>IT</strong> problems or potential roadblocks for clients<br />

who want to move forward or are trying to make a<br />

difference. Her <strong>IT</strong> background and hands on approach<br />

propels the company’s technology team to be always<br />

abreast <strong>of</strong> what’s happening in the technology world and<br />

puts it in the forefront as a technology disrupter. She<br />

empowers her team to always challenge themselves and<br />

not to settle for anything less than potential. Her<br />

Our goal is to be on<br />

the front line <strong>of</strong><br />

technology and<br />

constantly enable<br />

our clients to<br />

achieve the goals<br />

that they have set<br />

for themselves.


Cover Story<br />

experience across various technologies and industry<br />

verticals over 20 years is a great asset for Swift Pace<br />

<strong>Solution</strong>s.<br />

Competition Within<br />

A healthy competition is appropriate for the industry as it<br />

keeps the players motivated to keep on innovating and<br />

pushing beyond the opportunities. However, Swift Pace<br />

as a company does not worry too much about<br />

competition. Its primary concern is about empowering its<br />

employees and providing the best services to its clients.<br />

Its focus is on how to better serve the industry and being<br />

thought leaders in its space. The recent years went great<br />

for the company with several partnerships and accolades<br />

that have come its way. This puts Swift Pace in an elite<br />

list <strong>of</strong> companies, at the upper echelons <strong>of</strong> <strong>IT</strong> Services<br />

Industry.<br />

as there are several bureaucracy hurdles that it had to<br />

overcome. The company’s sales cycles were long<br />

relative to the work needed by the agencies. Getting<br />

certified by certain agencies was a challenge as the<br />

company needed those certifications to help clients.<br />

Satisfaction and surprise on clients face after<br />

successfully completing a project that was thought<br />

impossible and within time and budget estimated was an<br />

achievement.<br />

Aspiring a Comprehensive Industry Dominance<br />

Like every growing <strong>IT</strong> company, Swift Pace aims to be<br />

a leader in every <strong>IT</strong> field that it works in. It has an<br />

Breaking the Stereotypes<br />

First challenge is to remove the fear from the minds <strong>of</strong><br />

clients, that <strong>IT</strong> Services providers take money and don’t<br />

complete projects, which lands the customers in a mess.<br />

Removing the fear and allowing them to open about their<br />

pain points is an arduous task. Swift Pace has had many<br />

a project stumble because it was not given the<br />

information that was critical. The company has<br />

overcome that by asking customers the right questions<br />

and probe for more information than what is just<br />

presented. Also, it does a lot <strong>of</strong> research on the client<br />

prior to speaking with them so they have some<br />

knowledge beforehand. Just because <strong>IT</strong> is constantly<br />

evolving, clients do not need to upgrade or change their<br />

technology, Swift Pace runs into this a lot with a push to<br />

change because they want to change but there is no<br />

requirement to upgrade as far as the business is good.<br />

This is another area <strong>of</strong> challenge as well.<br />

Excellence through Adversities<br />

Some <strong>of</strong> the achievements that Swift Pace<br />

has earned during the last few years<br />

were getting recognized by several<br />

media outlets for its work with the<br />

customers. Working for the<br />

Public Sector has been a lesson


established process and hires according to the same. It<br />

provides training to employees and encourages them to<br />

make decisions, always keeping the best interest <strong>of</strong> the<br />

client in mind. The company’s tenacity to handle<br />

complex <strong>IT</strong> problems and ability to meet and exceed<br />

client goals has been its laser focus. It aims to sustain<br />

and keep improving itself to maintain the high bar that it<br />

has set. Challenges are that, there is standardizing across<br />

the globe. Swift Pace’s <strong>of</strong>fices in India and Middle East<br />

are fast catching up to the USA Offices (Dallas and New<br />

Jersey). It is set to open <strong>of</strong>fices soon in Australia and<br />

Europe to the growing list <strong>of</strong> <strong>of</strong>fices to help serve its<br />

clients locally in the global marketplace.<br />

Data, security, Automation, Mobile computing, BI and<br />

AI, these are the future and companies need to embrace<br />

Move <strong>IT</strong> forward.<br />

them. Desktops and Laptops are being replaced by<br />

Tablets and mobiles at an astonishing pace. There is so<br />

much <strong>of</strong> information out there; going through that<br />

information is hard, ability to discern what data is<br />

important to whom using BI has become <strong>of</strong> utmost<br />

importance. This is where Swift Pace <strong>Solution</strong>s sustains<br />

itself, collecting, cleaning, storing, securing and finally<br />

making sense <strong>of</strong> data.<br />

Reflections <strong>of</strong> Efficiency<br />

“Swift Pace <strong>Solution</strong>s Inc. came at a very critical time<br />

when we were moving our applications to the cloud and<br />

we were not prepared to handle this change. They helped<br />

us move our applications, data and helped our internal<br />

<strong>IT</strong> team on how to handle post implementation. We<br />

moved 118 applications around the globe” – VP <strong>of</strong><br />

Applications, <strong>Major</strong> Telecom Provider.<br />

“Some <strong>of</strong> the Applications that we were working on, was<br />

very repetitive and tedious, when other providers told us<br />

that we could not automate the process, Swift Pace came<br />

in and automated the process and helped us to quicken<br />

the application tremendously. We are able to now handle<br />

large volumes <strong>of</strong> data with minimal errors thanks to<br />

Swift Pace <strong>Solution</strong>s” – Director <strong>of</strong> <strong>IT</strong> – Auto Loans,<br />

Fortune 500 Bank


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Company Name<br />

8allocate<br />

8allocate.com<br />

Management<br />

Dan Harrison<br />

Regional Director for<br />

Europe and Israel<br />

Brief<br />

8allocate helps startups, mid-market and enterprise companies<br />

to build dedicated s<strong>of</strong>tware and develop most innovative<br />

domains such as AI and Data Analytics, VR/AR,<br />

DevOps/Cloud, FinTech/Blockchain etc.<br />

Amaris<br />

amaris.com<br />

Brourhant Olivier<br />

CEO<br />

Amaris is an international Technologies and Management<br />

<strong>Consulting</strong> Group with a rapid pace development and innovative<br />

solutions for demanding projects.<br />

Ascendix Technologies<br />

ascendix.com<br />

Wesley Snow<br />

President & CEO<br />

AscendixRE is a leading company that <strong>of</strong>fers robust contact,<br />

pipeline, property, and deal management, stacking plans,<br />

commission splits, extensive mapping tools and much more.<br />

Aurity<br />

aurity.co<br />

Peter Kowalczyk<br />

Founder & CTO<br />

Aurity is leading company with cutting-edge team that redefines<br />

the way people work and form meaningful and personal<br />

relationships with its clients.<br />

Intelligenza S4B<br />

intelligenza.com.mx<br />

Mind <strong>IT</strong> Systems<br />

minditsystems.com<br />

Alvaro Santillana<br />

CEO<br />

Vikas Garg<br />

Co-founder & CTO<br />

Intelligenza S4B is a leading company with increased service<br />

portfolio from Technical Support to Telecommunications,<br />

specialized in Technology that crosses borders and satisfies<br />

business and private needs.<br />

Mind <strong>IT</strong> Systems is a leading global organization focusing on<br />

solution via Custom Application Development, Product<br />

Engineering, Enterprise <strong>Solution</strong>s, Business Intelligence and<br />

Analytics along with Quality and Testing Services.<br />

Monstar Lab<br />

monstar-lab.com<br />

Hiroki Inagawa<br />

President & CEO<br />

Monstar Lab is to be a vital strategic <strong>IT</strong> partner to businesses<br />

around the world, helping to leverage information technology to<br />

create leading products using a network <strong>of</strong> pr<strong>of</strong>essional.<br />

S<strong>of</strong>t Tech Group<br />

s<strong>of</strong>ttechgroup.us<br />

Zak Niazi<br />

Founder & CEO<br />

S<strong>of</strong>t Tech Group Inc. is a unique blend <strong>of</strong> service delivery and<br />

product innovation providing its clients with next generation<br />

business solutions through integrated information technology<br />

products and services.<br />

Streamliner <strong>Consulting</strong><br />

streamliner<br />

consulting.expert<br />

John Barber<br />

Founder<br />

Streamliner <strong>Consulting</strong> is dedicated to maximizing its clients<br />

business potential, while balancing the cost <strong>of</strong> improvements.<br />

Swift Pace <strong>Solution</strong>s<br />

spsolinc.com<br />

Lavinia Noble Surjove<br />

Founder & CEO<br />

Swift Pace <strong>Solution</strong>s is a Dallas-based <strong>IT</strong> services company<br />

that believe good business practices to get great clients and<br />

consultants, and lead businesses with honesty, integrity,<br />

and quickness.


Using AI to<br />

Automatically Optimize<br />

Cloud Costs<br />

The Birth <strong>of</strong> Cloud Computing<br />

Back in the early days <strong>of</strong> cloud computing, if we would<br />

tell you that every business and consumer would<br />

eventually be running their entire compute and storage<br />

infrastructure digitally, we would sound crazy. But just<br />

17 years later, it seems inevitable that the old world <strong>of</strong><br />

data centers and on-premise servers will go the way <strong>of</strong><br />

the physical newspaper and radio.<br />

Indeed, even <strong>And</strong>y Jassy, CEO <strong>of</strong> AWS, didn’t envision<br />

this future back in 2000. At the time, Amazon was<br />

simply struggling to scale despite hiring a lot <strong>of</strong> new<br />

developers. Jassy, who was Amazon’s Chief <strong>of</strong> Staff at<br />

the time, dove into the problem to discover that the<br />

hardware and infrastructural needs simply were not<br />

being met fast enough. Jassy set out to speed up this<br />

process internally, allowing the internal R&D team to<br />

access a pool <strong>of</strong> common compute and storage resources,<br />

making it easier for each to launch their own projects<br />

without needing to deal with the underlying<br />

infrastructure. Eventually, at a team summit in 2003,<br />

they realized this was a need for every other company on<br />

the planet, and so AWS was born.<br />

16<br />

The birth <strong>of</strong> Spotinst: Rising cloud costs<br />

Today, there is a similar revolution beginning in the<br />

world <strong>of</strong> cloud computing. One still in its early stages,<br />

but seemingly destined to grow just as quickly as AWS.<br />

“Spotinst aims to be the largest provider <strong>of</strong> cloud<br />

infrastructure without running any servers,” says<br />

Amiram Shachar, CEO & Founder <strong>of</strong> Spotinst. The<br />

statement is bold on its own, but when you dive a bit<br />

deeper, not much bolder a claim than had you asked<br />

<strong>And</strong>y Jassy the same back in 2003.<br />

Just as Jassy found an internal struggle today, Spotinst<br />

began with Shachar’s identification <strong>of</strong> a problem at his<br />

company, then Lycos Global Group. As Director <strong>of</strong><br />

DevOps, Shachar was pressed with the task <strong>of</strong> migrating<br />

all Lycos’ servers to the cloud, but costs quickly jumped.<br />

“Within a couple <strong>of</strong> months <strong>of</strong> moving to the cloud, our<br />

costs had actually risen dramatically, way beyond any<br />

calculator that we used to predict it” continued Shachar.<br />

“To the point where we were actually planning to move<br />

everything back to on-premise.”<br />

Just around that time, Shachar encountered the relatively<br />

unused <strong>of</strong>fering at AWS, called Spot Instances. Spot<br />

December <strong>2018</strong> |


Cloud Insights<br />

Amiram Shachar<br />

Chief Executive Officer<br />

About the CEO<br />

Amiram Shachar is CEO & Founder <strong>of</strong> Spotinst,<br />

which leverages excess cloud capacity to<br />

help customers save ~80% on cloud costs.<br />

Before Spotinst, he was Director <strong>of</strong> DevOps at<br />

Ybrant Media and led the Israeli Defense<br />

Forces migration to the cloud.<br />

December <strong>2018</strong> | 17


Instances were spare server capacity at AWS, cleverly<br />

packaged to enable monetization <strong>of</strong> these servers. AWS<br />

<strong>of</strong>fered these idle servers for massive 90% discounts<br />

with one major caveat - they’ll kick you <strong>of</strong>f once a<br />

customer wants to pay full price for those servers.<br />

Shachar smelled opportunity. “By building algorithms<br />

that could predict the spare capacity terminations in<br />

advance, we could then migrate to another spare server<br />

beforehand, saving us 80% on our cloud costs.” After a<br />

few months, Shachar and his team were running nearly<br />

75% <strong>of</strong> their compute power on AWS spare capacity. Just<br />

like Jassy back in 2003, the lightbulb eventually went <strong>of</strong>f<br />

- there was a far larger opportunity at hand here.<br />

The virtual cloud: run code without dealing with<br />

cloud providers<br />

“All companies running on cloud struggle to keep costs<br />

down,” Shachar says. “But with a long list <strong>of</strong> priorities<br />

including security and maintaining site reliability,<br />

DevOps teams <strong>of</strong>ten don’t have the time to do all <strong>of</strong> the<br />

work required to optimize cost.” But while Spotinst’s<br />

first product was aimed at helping companies reliably<br />

leverage spare capacity to reduce costs, Shachar and his<br />

co-founders, Liran Polak and Aharon Twizer, had a<br />

bigger vision.<br />

Today, managing cloud infrastructure has become just as<br />

complex as running on-premises. With a plethora <strong>of</strong> new<br />

AWS, Google, and Azure <strong>of</strong>ferings launching every<br />

month, along with an increasingly vast list <strong>of</strong> companies<br />

that build <strong>of</strong>f these <strong>of</strong>ferings, figuring out the balance<br />

between cost and performance is a major challenge. But,<br />

Shachar envisions a world where you don’t have to.<br />

The promise <strong>of</strong> the virtual cloud<br />

ensure that your applications are always running on the<br />

most cost-effective servers, given your performance<br />

requirements. Instead <strong>of</strong> exploring the long list <strong>of</strong><br />

alternatives within and across the different cloud<br />

providers, Spotinst will take care <strong>of</strong> it all under the hood.<br />

Today, their platform recognizes any workload that could<br />

be run on a cheaper server. Just put those workloads<br />

under Spotinst’s control and their algorithms will take<br />

care <strong>of</strong> the rest - those workloads will forever run on the<br />

cheapest servers available. All without compromising<br />

performance or availability.<br />

Using a new Serverless <strong>of</strong>fering, where developers can<br />

simply write code without dealing with any <strong>of</strong> the<br />

underlying infrastructure, Spotinst aims to deliver on this<br />

promise in a major way. “All you should ever have to do<br />

is write code,” says Shachar. “Our algorithms will make<br />

sure it is always running on the most cost-effective<br />

infrastructure, across all cloud providers, for your<br />

performance and availability needs.” In other words, just<br />

write the code, and Spotinst will make sure it always<br />

runs at the lowest cost possible for your performance<br />

needs.<br />

As Shachar says, “in 10 years, just as everyone is<br />

making the shift to cloud today, they will be making the<br />

shift to Serverless computing. Only with Spotinst, they’ll<br />

be able to also ensure they are paying the best possible<br />

price, all without doing anything.” The promise <strong>of</strong><br />

companies all running a perfectly optimized cloud<br />

without ever dealing with the infrastructure seems bold.<br />

But as we learned from Jassy and AWS, in another 10-15<br />

years, it may just be an inevitability.<br />

The promise <strong>of</strong> Shachar’s vision is simple at heart - a<br />

virtual cloud. Spotinst will leverage machine learning to<br />

18<br />

December <strong>2018</strong> |


8allocate<br />

Delivering Value-based Scalable Custom S<strong>of</strong>tware <strong>Solution</strong>s<br />

The traditional outsourcing was<br />

mostly based on cost arbitrage.<br />

The second critical factor was<br />

the lack <strong>of</strong> onshore resources. Scarce<br />

talent pools drove companies to look<br />

for specialists beyond the national<br />

borders, and sourcing talent from<br />

<strong>of</strong>fshore proved to be a lifesaver for<br />

many startups and companies with<br />

tight budgets.<br />

Today, outsourcing is completely<br />

multi-faceted and has a great potential<br />

to add significant value to any<br />

company beyond cost saving and<br />

provide access to remote pools rich in<br />

good specialists. The access to tribal<br />

knowledge and narrow-focus niche<br />

expertise is the key driver <strong>of</strong><br />

outsourcing nowadays. Modern<br />

businesses are looking at outsourcing<br />

as a strategic venture that allows them<br />

to extend in-house <strong>IT</strong> departments and<br />

achieve a successful digital<br />

transformation via partnerships with<br />

external consultants and powerful<br />

R&D centers.<br />

Slowly, traditional cost-based<br />

outsourcing models are becoming<br />

obsolete and less effective. Today<br />

what’s really required by many<br />

businesses is a value-based approach to<br />

outsourcing. That’s what 8allocate is<br />

trying to cultivate as a business.<br />

8allocate is a technology-agnostic B2B<br />

ecosystem that delivers value-based<br />

scalable custom s<strong>of</strong>tware solutions by<br />

20<br />

leveraging a unique consultative<br />

approach, account-based recruitment,<br />

and a trusted resource network. It helps<br />

its clients build highly efficient<br />

dedicated/distributed s<strong>of</strong>tware<br />

development teams either in its<br />

Ukraine-based R&D center or<br />

remotely.<br />

Unique Consultative Approach<br />

8allocate delivers “Best code<br />

possible”. Some <strong>of</strong> the company’s<br />

board members are also active<br />

members <strong>of</strong> such organizations as the<br />

YPO, INSEAD and Chicago Booth.<br />

This helps 8allocate to provide the<br />

best-in-class consultative approach for<br />

servicing clients and bringing mature<br />

tech closer to their doorstep. It boasts<br />

an unparalleled Team Performance<br />

monitoring methodology which results<br />

in attrition rate being lower than 10%.<br />

Account-based Recruitment<br />

8allocate assigns a dedicated<br />

recruitment consultant to each client’s<br />

team. This dedicated recruitment<br />

consultant acts as their account<br />

manager and helps them manage their<br />

s<strong>of</strong>tware engineers on a regular basis.<br />

Due to this approach its clients have<br />

80% hiring success rate.<br />

Trusted Resource Network<br />

The company operates one <strong>of</strong><br />

Ukraine’s leading Coding Academies -<br />

Go<strong>IT</strong> that has graduated over 6,000 <strong>IT</strong><br />

specialists over the past 4 years. It<br />

allows 8allocate to keep Ukraine’s<br />

national talent pool sustainable by<br />

filling it up with fresh resources skilled<br />

in mainstream and mature<br />

technologies. 8allocate has a broad<br />

network <strong>of</strong> local and international<br />

recruitment partners which allows it to<br />

bring the most sophisticated and hardto-find<br />

talent to client’s project team<br />

faster than local competitors that wok<br />

in silos.<br />

Leveraging Mature Technologies<br />

8allocate specialize in delivering<br />

custom solutions that leverage mature<br />

(aka Web 3.0) technologies such as AI,<br />

ML, VR/AR, 3D, and blockchain.<br />

From XDR wallet for a crypto<br />

company to AI-based traffic arbitrage<br />

systems – the organization’s project<br />

portfolio is full <strong>of</strong> cutting-edge<br />

solutions for both startups/SMBs and<br />

established enterprises.<br />

Strong Leadership Team<br />

It’s needless to say that a strong brand<br />

starts with a strong leadership team. As<br />

the CEO <strong>of</strong> 8allocate, Vladimir<br />

Potapenko has built a strong and<br />

diverse top management team that’s<br />

ultimately accountable for the<br />

company’s success and reputation.<br />

8allocate’s senior leadership uses their<br />

experience, knowledge and outsidethe-box<br />

thinking to ensure the delivery<br />

<strong>of</strong> ROI-driven, value-based and clean<br />

code solutions for each business<br />

partner as well as the company’s topline<br />

growth and bottom-line savings.<br />

The management team has a shared<br />

vision that the key to 8allocate’s<br />

success is collaboration. The<br />

company’s work ethic is based on the 8<br />

principles drawn from a<br />

“Philanthropist’s Guide to the Future”<br />

created by Michael and Susan Dell<br />

Foundation:<br />

・if it looks easy, we look deeper,<br />

・we take the risk our challenge<br />

deserves,<br />

December <strong>2018</strong> |


‘‘‘‘<br />

We always go the extra mile<br />

to delight our clients and bring<br />

innovation closer to<br />

their doorstep.<br />

Dan<br />

‘‘<br />

Harrison, Regional<br />

Director for<br />

Europe and Israel<br />

・we stay the course,<br />

・money alone doesn’t solve<br />

problems,<br />

・people are our main asset,<br />

・we measure mindfully,<br />

・if it doesn’t work, tell everyone,<br />

・when we see real-world impact our<br />

partners make with our help, we<br />

know the effort was worth it!<br />

Dan Harrison, as a Regional Director<br />

for Europe and Israel brings in<br />

almost 20 years <strong>of</strong> experience working<br />

in <strong>IT</strong> sales, new business development<br />

and client engagement. At 8allocate, he<br />

built a highly efficient outbound lead<br />

generation team, selected and hired<br />

sales development representatives and<br />

researchers, and initiated new<br />

processes in order to streamline sales<br />

and client engagement. He also acts as<br />

an account manager for clients he has<br />

brought in, making sure they’re<br />

completely satisfied with 8allocate’s<br />

approach, attitude and the final<br />

delivery. Dan’s experience and<br />

dedication is the key reason behind<br />

very low attrition rate <strong>of</strong> the clients <strong>of</strong><br />

8allocate.<br />

Huge Tribal Knowledge<br />

8allocate is based on a huge tribal<br />

knowledge accumulated over years <strong>of</strong><br />

working with different clients and<br />

using different methodologies, and<br />

many lessons learned from previous<br />

failures and successes. It has faced<br />

many challenges, including a highly<br />

competitive environment, the lack <strong>of</strong><br />

qualified resources (that’s when its<br />

Coding Academy comes in handy, as it<br />

allows it to train, re-skill, grow and<br />

nurture talents, and align them with the<br />

real-world business needs),<br />

geopolitical issues, etc. But<br />

overcoming each new challenge makes<br />

the company stronger!<br />

Sustaining Competency<br />

8allocate is sustaining its competency<br />

in <strong>IT</strong> consulting and staffing solutions<br />

by shifting from cost-based to valuebased<br />

outsourcing. To the organization,<br />

value-based outsourcing is an integral<br />

part <strong>of</strong> both globalization and the<br />

sharing economy. As a new-school<br />

outsourcing provider, 8allocate is<br />

becoming an active driver <strong>of</strong> their<br />

clients’ business success.<br />

Additionally, the company is focused<br />

primarily on building strong bonds<br />

with its clients and helping them<br />

achieve all <strong>of</strong> their goals and KPIs<br />

through a consultative approach and<br />

custom-tailored strategies.<br />

Insights into Future<br />

8allocate sees itself as one <strong>of</strong> Eastern<br />

Europe’s leading technology<br />

powerhouses with R&D centers spread<br />

all over the world. It is building an<br />

influencer brand and it strives to<br />

become a thought leader in mature<br />

tech.<br />

Appreciating Reviews<br />

"Their project managers are<br />

exceptional at finding talented<br />

developers to fill our positions.” -<br />

Roger Sarazin, VP <strong>of</strong> Products and<br />

Services, On-Board Data Systems<br />

“The team was excellent throughout<br />

the project, finding pr<strong>of</strong>essional,<br />

dedicated resources and managing the<br />

entire hiring process. They were<br />

focused and found ideal candidates<br />

quickly, resulting in an 80% hiring<br />

rate, while thinking <strong>of</strong> long-term<br />

aspects <strong>of</strong> the project.”- Tal D.,<br />

external consultant at SkyCoin.<br />

December <strong>2018</strong> | 21


The<br />

Universality<br />

<strong>of</strong> IoT<br />

Technology<br />

“The gratifying tool for companies to lead ahead -<br />

IoT Technology” The Internet <strong>of</strong> things (IoT) is a<br />

revolutionary change for many sectors like<br />

manufacturing, agriculture, retail, electronic, energy and<br />

healthcare which are progressing towards the IoT<br />

phenomenon to connect digitally. It has placed an<br />

opportunity to build unusual results which increases a<br />

company’s compatibility. Enterprises seeking<br />

development are focusing on the use <strong>of</strong> real-time data<br />

management and IoT analysis. Many <strong>of</strong> the<br />

companies are adopting this technology to heighten<br />

their power <strong>of</strong> consumption. Companies are<br />

mainly concentrating on IoT application from<br />

“sensing” instead <strong>of</strong> “doing” to grow its<br />

competitive advantages. This element empowers<br />

organizations by allowing them to take the IoT<br />

advantage and adopt a more ‘innovative<br />

connected approach’.<br />

Infrastructure Management – Optimization <strong>of</strong><br />

Technology<br />

New applications are now enhancing their level <strong>of</strong><br />

consumption. Likewise, manufacturing sector is also<br />

22<br />

December <strong>2018</strong> |


Editor’s Choice<br />

getting engrossed and achieving excellence through IoT<br />

Techniques. Applications are liable for monitoring and<br />

controlling operations for urban and rural manufactures<br />

like bridges, farms, and railway tracks. It is the key<br />

features <strong>of</strong> the applications were IoT infrastructure is<br />

also used for monitoring the construction safety and risk<br />

management system and operations. This major feature<br />

represents the mechanism <strong>of</strong> IoT application which<br />

works under infrastructure management. Benefits <strong>of</strong> IoT<br />

Technology are cost reducing, time reducing, better in<br />

quality, and increase productivity. It helps to make fast<br />

decisions and save money with real-time analysis. IoT<br />

devices help to give prominent results by monitoring and<br />

controlling operations used in all infrastructure related<br />

area.<br />

Manufacturing Techniques are Growing with IoT<br />

Technology<br />

In the manufacturing sector, networking and controlling<br />

have been used with IoT devices. It provides information<br />

about data and operation stability. Network status and the<br />

information is collected in the system by tracking IoT<br />

device. Manufacturing control process deliver<br />

information about industry application and smart<br />

manufacturing details receiving form IoT device. IoT<br />

intelligent system enables sharing information about<br />

product demands, service management, supply chain<br />

networks, sensors and control systems together. Small<br />

industries can also be integrated with IoT technology<br />

that enables real-time optimization, measurements,<br />

production compatibility and safety management.<br />

However, intelligent systems are determined as the<br />

significant technique that implies user experience and<br />

system security which ultimately saves costs.<br />

IoT Technology brings Innovative Farming Methods<br />

The Agriculture sector is one <strong>of</strong> the industry to<br />

implement IoT technology for stability and better<br />

performance. IoT technology has become a significant<br />

method <strong>of</strong> farming. It also <strong>of</strong>fers durability and<br />

functionality to the whole process. The combination <strong>of</strong><br />

wireless sensors with agricultural apps and cloud<br />

platforms benefits in gathering definite information<br />

relating to environmental conditions like, rainfall,<br />

temperature, humidity, wind speed etc. Farmers are<br />

getting competent results out <strong>of</strong> it, and are able to find<br />

real-time information easily. Linked with farmland, it<br />

improves and automates farming techniques like weather<br />

information, taking decision on quality and quantity, and<br />

minimizes risk and waste. With IoT Tech farmers can<br />

find out detailed information <strong>of</strong> farm and similarly know<br />

which land is fertile or which one is dry and predict<br />

future fields.<br />

IoT Technology Helps to Optimize Energy<br />

Consumption<br />

Integrated Sensing and Control system helps to optimize<br />

energy consumption. IoT devices are integrated with<br />

energy consumption systems in order to maintain<br />

balance between power generation and energy usage. IoT<br />

devices <strong>of</strong>fer the opportunity to remotely gather<br />

information. It enables advance functions like remote<br />

controlling and changing light conditions. IoT<br />

Technology work for home-based energy system which<br />

provide power related information, energy consumption<br />

and energy usage at homes. IoT devices set goals to<br />

improve efficiency, reliability and sustainability <strong>of</strong> the<br />

energy system.<br />

Monitoring Environment through IoT Technology<br />

Environment monitoring application has been involved<br />

with sensors to assist information about environment<br />

changes by identifying water quantity, atmosphere, air<br />

pressure etc. It also has focus on monitoring movements<br />

<strong>of</strong> wildlife and their habitats. Devices connected to the<br />

internet also provide statistics about earthquake or<br />

tsunami - early warning systems, and also used as an<br />

emergency system. IoT device application is used to<br />

collect geographic information and majorly instructive<br />

information. This device also uses standardized approach<br />

to bring wireless sensing technique and gather finest<br />

information.<br />

IoT Technology Helps to Sustain Building and Home<br />

Automation<br />

With certainty, IoT devices are used to monitor and<br />

control the mechanical, electrical and electronic systems.<br />

IoT devices are used in various types <strong>of</strong> home<br />

automation and building automation systems. Control<br />

and sensory applications <strong>of</strong>fer unified information. The<br />

integration <strong>of</strong> the internet with building creates an<br />

energy management system which will allow prominent<br />

energy efficiency.<br />

There have been many ways for IoT technology to<br />

expand compatibility in the digital world, and it will be<br />

implemented in each sector to work as an important tool,<br />

to enhance its affinity. After all, the IoT network makes<br />

technology more unified and satisfying, with its tools and<br />

applications and IoT will be a step ahead towards<br />

numerous opportunities.<br />

December <strong>2018</strong> | 23


Aurity<br />

Redefining <strong>IT</strong> Development Space<br />

Information technology has grown<br />

to become a support system for<br />

many businesses. Enterprises <strong>of</strong><br />

today’s generation rely on the same<br />

and hence require topnotch <strong>IT</strong><br />

solutions for smooth running <strong>of</strong><br />

business. Aurity is a cutting-edge team<br />

that redefines the way people work. It<br />

has taken the responsibility to fulfill<br />

such requirements <strong>of</strong> the industry.<br />

Founded in 2015, Aurity builds and<br />

trains s<strong>of</strong>tware development teams that<br />

develop 7 times faster. its remote and<br />

onsite teams are specialized in<br />

developing web and mobile apps with<br />

backends, creating tailored solutions<br />

and helping companies kick-start their<br />

projects quicker and more effectively.<br />

26<br />

Aurity’s vision is to redefine the way<br />

people work and build products.<br />

Inspire them to push the boundaries <strong>of</strong><br />

innovation every day. Rooted in its<br />

unparalleled passion for technology<br />

and its drive to build extraordinary<br />

teams, the company strives to<br />

challenge, provoke and empower those<br />

around it through its creations.<br />

Topnotch Technology<br />

Aurity uses a specific combination <strong>of</strong><br />

the latest technology, agile<br />

methodology, and people to boost<br />

development. The primary technology<br />

it uses is React Native, React and<br />

GraphQL. With the bland <strong>of</strong> these<br />

three technologies, it develops crossplatform<br />

applications (Web, iOS,<br />

<strong>And</strong>roid), allowing companies to<br />

release one app for multiple platforms<br />

at once. Its well-tested architecture<br />

enables itself to create code that can<br />

easily be adjusted to the requirements<br />

needed to support agile development.<br />

The “Best in the Business” CTO<br />

Peter Kowalczyk is the Founder and<br />

CTO <strong>of</strong> Aurity. According to him, the<br />

first time he faced React Native<br />

technology he knew it could be a new<br />

revolution in app making. He saw its<br />

potential to supercharge development<br />

speed and efficiency. To prove the<br />

theory he started an R&D project in<br />

Aurity. After 3 years <strong>of</strong> research and<br />

£300k <strong>of</strong> investment, he along with his<br />

team finally made a framework that<br />

helped them to create cross-platform<br />

applications with the same code base<br />

with up to 95% <strong>of</strong> code reuse.<br />

In the past Peter has also worked on<br />

large scale systems like Vehicle<br />

Management System for Nissan<br />

Automotive Dealers in Brazil<br />

integrated with a new factory, mostly<br />

on site across Japan, Europe and<br />

Brazil. Peter is a graduate <strong>of</strong> Master <strong>of</strong><br />

Science in Computer Technology from<br />

Wroclaw University <strong>of</strong> Technology.<br />

Assembling a Motivated Team<br />

Aurity believes that with time, it<br />

learned how important is to have a<br />

good combination <strong>of</strong> a technology,<br />

project management, training and great<br />

people that will take over the<br />

responsibility to get a development<br />

process that works. Also, it is really<br />

important to assemble a motivated<br />

team as it’s a key aspect that can affect<br />

business, if not balanced. That is why<br />

many investors and founders spend<br />

their time and money in building teams<br />

that are really passionate about work.<br />

The company asserts that it invests a<br />

December <strong>2018</strong> |


‘‘‘‘<br />

Peter<br />

‘‘<br />

We build and train s<strong>of</strong>tware<br />

development teams that develop<br />

7 times faster.<br />

Kowalczyk<br />

Founder & CTO<br />

lot <strong>of</strong> time in the hiring process to get<br />

the best developers, and trains them on<br />

its R&D projects and as the result, it<br />

has happy clients who are loyal and<br />

refer the company to their friends.<br />

Talent Acquiring Adversities<br />

According to Aurity, The most<br />

challenging parts are at the same time<br />

the most important for the company,<br />

and those are developers’ coding and<br />

communication skills and cultural fit.<br />

The company has gathered lots <strong>of</strong> data<br />

on what works well when it comes to<br />

hiring engineers. Peter states “I’ve<br />

personally focused a lot on spending<br />

time with clients, helping them to find<br />

their bottlenecks, reshape their<br />

architecture, finding engineers and <strong>of</strong><br />

course get the most out <strong>of</strong> Aurity.”<br />

The other part <strong>of</strong> the core team is<br />

focused on finding out methods <strong>of</strong> how<br />

to evaluate developers. Over time,<br />

Aurity has screened more than 1500<br />

developers, and so it came up with a<br />

specific hiring process that helps the<br />

company evaluate candidates pretty<br />

accurate and find the one who is<br />

serious about joining the company.<br />

Supporting Startups<br />

Aurity’s goal is to become an<br />

accelerator that will support Startups<br />

from the 0 points throughout the<br />

investment process. That would be the<br />

best step for the company, as it has a<br />

wide range <strong>of</strong> experience working with<br />

new projects. The company asserts that<br />

it is a startup itself. But it is growing<br />

steadily with a rate <strong>of</strong> around 300%.<br />

Clientele Assessments<br />

"Working with Aurity has saved us<br />

significant time in finding the right<br />

talent to create our first React Native<br />

app. We’re delighted with the result,<br />

and the cost was completely<br />

transparent all the way through" –<br />

Danny Hawkins - CO-FOUNDER &<br />

CTO OF QUIQUP<br />

"Working with Aurity has allowed us to<br />

augment our UK product team and<br />

accelerate our development capacity.<br />

Their engineers stack and delivery<br />

principles align perfectly with ours -<br />

working with them has been an<br />

absolute pleasure every step <strong>of</strong> the<br />

way." – Dan Greane - CTO OF NEZ<br />

December <strong>2018</strong> | 27


The<br />

Evolution<br />

<strong>of</strong><br />

Testing:<br />

Unmatched Acceleration<br />

with Fifth Generation<br />

Automation<br />

Shoeb Javed<br />

CTO<br />

Works<strong>of</strong>t<br />

he Early Years <strong>of</strong> Packaged Applications<br />

TFrom the inception <strong>of</strong> packaged applications, companies <strong>of</strong><br />

all sizes have taken advantage <strong>of</strong> the economies <strong>of</strong> building,<br />

maintaining, changing and deploying functionality through<br />

third party s<strong>of</strong>tware providers. Why build a general ledger<br />

or payroll/human resources system when you can license it<br />

instead? Why not leverage out <strong>of</strong> the box functionality<br />

<strong>of</strong>fered by third party s<strong>of</strong>tware and rely on the vendor to<br />

28<br />

<strong>of</strong>fer support and maintenance and stay current on<br />

regulatory, industry and process best practices.<br />

The first generation <strong>of</strong> mainframe s<strong>of</strong>tware transformed<br />

quickly as the technology evolved, introducing client-server<br />

as the better, more cost-effective deployment platform. The<br />

applications themselves were still being developed and<br />

deployed in functional silos – their interaction with other<br />

critical functions <strong>of</strong> the business an after-thought. Although<br />

less than ideal, interfaces were developed to transport data<br />

December <strong>2018</strong> |


Tech Outlook<br />

from one system to the next – leading to the introduction <strong>of</strong><br />

middle-ware as an economical means <strong>of</strong> “connecting” the<br />

silos.<br />

At that time, SAP emerged as the leader in delivering<br />

comprehensive, end-to-end business solutions on the most<br />

advanced platforms. They quickly captured the market and<br />

cross-industry adoption continued to deliver best in class<br />

results to their customers. PeopleS<strong>of</strong>t was also introduced<br />

to the market during this era, initially focusing on the<br />

payroll/human resources market. They ultimately started<br />

developing and delivering ERP and CRM systems as well.<br />

Change continued to accelerate as web-based systems were<br />

introduced which impacted the economic and technological<br />

dynamics <strong>of</strong> “user requirements,” development,<br />

deployment, and costs.<br />

Throughout this evolution, industries, companies and<br />

individuals not only developed an incredible reliance on the<br />

performance <strong>of</strong> their “systems,” but forward thinking<br />

organizations saw this as a quick path to competitive<br />

advantage.<br />

The Need for Speed<br />

The problem then as now – how do you accelerate the value<br />

<strong>of</strong> the technology investment to the business? The<br />

technology was purchased, licensed, and implemented to<br />

achieve a specific set <strong>of</strong> business benefits. When it comes to<br />

these large enterprise application investments, companies<br />

conduct in-depth evaluations and build business cases to<br />

map out exactly what results they expect to realize. This<br />

typically involves a look at what financial and human<br />

capital investments – time and money – will be needed to<br />

achieve success with a product as well as the financial,<br />

efficiency, and competitive gains that come with the<br />

ongoing use <strong>of</strong> the s<strong>of</strong>tware.<br />

On one side <strong>of</strong> the equation, development methods have<br />

evolved to meet this need for speed. Waterfall<br />

methodologies are being replaced with Agile. DevOps has<br />

become the new buzz-word. But there’s something else to<br />

consider – the business side <strong>of</strong> things. There is an everincreasing<br />

reliance on packaged applications to execute and<br />

deliver critical business outcomes. It’s important that<br />

applications are developed and deployed quickly and<br />

changes can be made regularly, but how do you ensure that<br />

business processes are running flawlessly?<br />

Surprisingly, many companies are managing their enterprise<br />

application processes manually. This means hours <strong>of</strong> white-<br />

board meetings spent trying to understand existing business<br />

processes. Weeks during every project spent writing test<br />

scripts that break when something changes. Delays in<br />

delivery because manual testing can’t keep pace with<br />

business change. The implementation and ongoing<br />

management <strong>of</strong> enterprise applications is complex, and a<br />

crucial component is making sure that end-to-end processes<br />

work—every time, every day. Manual or first generation<br />

testing means system downtime, errors in production,<br />

wasted time and energy and companies left open to<br />

technology risk.<br />

The bigger picture is that those approaches are<br />

fundamentally standing in the way <strong>of</strong> achieving the results<br />

companies set out to achieve with packaged apps. How can<br />

you make the financial, productivity, and competitive gains<br />

About the Author<br />

Shoeb Javed, chief<br />

technology <strong>of</strong>cer, Works<strong>of</strong>t,<br />

is responsible for the<br />

technology strategy,<br />

s<strong>of</strong>tware development,<br />

quality assurance and<br />

customer support for all<br />

Works<strong>of</strong>t solutions. As CTO,<br />

Shoeb also works with quality<br />

assurance and business<br />

leaders <strong>of</strong> some <strong>of</strong> the<br />

largest global Fortune 1000<br />

corporations to help<br />

automate testing <strong>of</strong><br />

complex packaged<br />

enterprise applications to<br />

speed up project timelines<br />

and improve operational<br />

efciencies.<br />

December <strong>2018</strong> | 29


that you were counting on if your<br />

processes aren’t performing flawlessly?<br />

The Evolution <strong>of</strong> Testing<br />

Thankfully, the answer is today’s fifth<br />

generation test automation that is<br />

enabling business users and<br />

organizations to adopt, accept, and<br />

utilize new applications faster. When<br />

processes across enterprise<br />

applications are executed seamlessly<br />

and as designed, companies can<br />

harness the potential <strong>of</strong> their enterprise<br />

applications to achieve strategic goals<br />

like entering new markets, increasing<br />

revenue, and maintaining a competitive<br />

advantage.<br />

Works<strong>of</strong>t, the pre-eminent fifth<br />

generation automation platform,<br />

delivers unmatched speed in<br />

automating the identification <strong>of</strong> current<br />

business processes and automatically<br />

creating tests to ensure that each<br />

business-critical process works as<br />

required. An independent study <strong>of</strong><br />

Works<strong>of</strong>t customers by industry<br />

analyst IDC identified many unique<br />

benefits <strong>of</strong> Works<strong>of</strong>t’s automation<br />

platform, but chief among them was<br />

accelerating delivery <strong>of</strong> these<br />

applications by an average <strong>of</strong> nearly<br />

two months. Consider how much more<br />

you could accomplish if you could cut<br />

weeks and months from every project.<br />

Leaders across the globe have adopted<br />

Works<strong>of</strong>t as their weapon <strong>of</strong> choice to<br />

improve their financial and operational<br />

positions in their respective industries.<br />

Lead the Way<br />

First to market with autonomous cars?<br />

Moving your business model from<br />

DVDs to online subscription services?<br />

Evolving from an online bookstore to<br />

the world’s largest internet retailer?<br />

These companies didn’t simply try to<br />

keep up. They were determined to lead.<br />

Today’s digital economy brings<br />

massive opportunity to companies<br />

looking to disrupt the market. There<br />

has been a fundamental change to the<br />

business landscape and companies who<br />

are competitive innovators will win.<br />

About the Company:<br />

Works<strong>of</strong>t provides the world's leading<br />

automation platform for enterprise<br />

applications. Companies worldwide<br />

rely on Works<strong>of</strong>t's automated business<br />

process discovery, documentation,<br />

compliance, testing, risk analysis, and<br />

RPA to support critical packaged<br />

applications, including SAP,<br />

Salesforce, Oracle, Workday,<br />

SuccessFactors, ServiceNow and more.<br />

Our fifth-generation automation<br />

platform helps enterprises accelerate<br />

innovation and change, lower<br />

technology risk, and increase<br />

efficiency. Our ecosystem includes<br />

partnerships with Accenture, IBM,<br />

Cognizant, SAP and our Global 5000<br />

customers include 3M, Intel,<br />

Micros<strong>of</strong>t, Siemens and more.<br />

30<br />

December <strong>2018</strong> |


Intelligenza S4B<br />

A Comprehensive Technical <strong>Solution</strong> Provider<br />

Retrieving support from <strong>IT</strong><br />

solution providers has become<br />

an industry norm for<br />

companies. However, it is a difficult<br />

task to find one that <strong>of</strong>fers tailor-made<br />

services to fit best in the organization<br />

in order to enhance efficiency. In order<br />

to resolve these issues, Intelligenza<br />

provides one the best computer<br />

technical support to end users not only<br />

for s<strong>of</strong>tware, but hardware and mobile<br />

devices too.<br />

Founded in Mexico City, Intelligenza<br />

started by <strong>of</strong>fering basic technical<br />

support and gradually grew to have<br />

web development and<br />

communications. It believes that<br />

Customer Care and a very good<br />

32<br />

knowledge about the functions <strong>of</strong> the<br />

company is what keep the company as<br />

one <strong>of</strong> the best companies in these<br />

matters. It is rare to have a fluent<br />

knowledge <strong>of</strong> hardware and s<strong>of</strong>tware at<br />

the same time. However, Intelligenza<br />

asserts to understand the<br />

responsibilities hardware and the<br />

s<strong>of</strong>tware and knows when to execute<br />

them. According to Intelligenza, one <strong>of</strong><br />

the best services it <strong>of</strong>fers is staffing.<br />

The company is able to deliver the<br />

right personnel for companies where<br />

all the know-how on diverse areas <strong>of</strong><br />

<strong>IT</strong> is present.<br />

Relying On Word Of Mouth<br />

Intelligenza understands that one <strong>of</strong> the<br />

best rewards it has is the word-<strong>of</strong>mouth<br />

recommendation. It believes<br />

that are so many companies that spend<br />

hugely on marketing campaigns to get<br />

better sales. However, Intelligenza has<br />

new customers all the time due to the<br />

word-<strong>of</strong>-mouth recommendation. To<br />

hear that the company was<br />

recommended for someone else by a<br />

customer who is satisfied with the<br />

services is rewarding. Intelligenza’s<br />

important customers are huge players<br />

in the market including Mazda, Toyo<br />

Tires, Marian, Buró de Crédito, Excis<br />

and many others that have been result<br />

<strong>of</strong> the good effort.<br />

The Computer Genius<br />

Alvaro Santillana is the CEO <strong>of</strong><br />

Intelligenza. He is a Computer<br />

Engineer who started his career in<br />

technical support. He worked for<br />

companies as Compuserve and AOL as<br />

beta tester and then as web<br />

programmer. As Computer Engineer he<br />

has the ability to move between the<br />

physical and the logical world <strong>of</strong> <strong>IT</strong>.<br />

Alvaro was <strong>IT</strong> manager in different<br />

sectors such as automotive, travel<br />

agencies, internet, human resources<br />

among others. He has gained<br />

experience using important systems<br />

including SAP, Salesforce, SQL,<br />

Linux, ASPEL, CVent, Sabre,<br />

Amadeus, etc. He found the<br />

opportunity to start his own company<br />

at 33 when he counted with 10 small<br />

customers who trusted in his skills.<br />

Even though Alvaro still prefers the<br />

technical support, he is focused on<br />

developing useful web applications for<br />

companies related to productivity and<br />

collaboration. Invoicing, Intranets and<br />

webservices (APIs) are some <strong>of</strong> the<br />

recent apps he has started.<br />

Alvaro has comprehensive<br />

business/technical skillset and<br />

expertise in business process<br />

automation/management (BPM),<br />

enterprise application integration<br />

December <strong>2018</strong> |


‘‘‘‘<br />

Alvaro<br />

‘‘<br />

Technology is not good or evil in<br />

and <strong>of</strong> itself. It’s all about who you<br />

choose to lead you using it.<br />

Santillana<br />

CEO<br />

(EAI), process improvement, systems<br />

integration, requirements analysis,<br />

workflow design, project management,<br />

leadership, process modeling,<br />

testing/quality assurance, s<strong>of</strong>tware<br />

development, customer service, project<br />

management, estimating, public<br />

(government, education, healthcare,<br />

and energy) and private sectors, and<br />

vendor relationships.<br />

Dynamic Upgrades<br />

One important thing in <strong>IT</strong> is to be<br />

updated all the time. Companies have<br />

no choice but to have learned new<br />

things as fast as they can. With the<br />

concepts like Big Data, bitcoins,<br />

petabytes, etc, the industry cannot<br />

depend on books as other specialties<br />

do. They have to take instant<br />

information directly from the Internet.<br />

The other big challenge, especially in<br />

Mexico is staffing and salary.<br />

Intelligenza has to find the most<br />

qualified personnel for the best price.<br />

That includes being fluent in English<br />

and have proved expertise. The<br />

company believes that Mexico is not<br />

prepared to pay the right price for this<br />

kind <strong>of</strong> people however it has been<br />

lucky since it has taken young<br />

pr<strong>of</strong>essionals who are encouraged to<br />

learn and have commitment.<br />

Potential Markets to Tap<br />

Web development has become a<br />

spearhead for Intelligenza’s<br />

pr<strong>of</strong>essional growing. The company<br />

sees a worldwide market to deliver<br />

remote development or even staffing to<br />

settle new business for companies that<br />

are looking to sell their products or<br />

services in Mexico. It also finds<br />

similarities in countries like Brazil,<br />

Peru, Colombia or Chile where it can<br />

participate in developing eLearning or<br />

financial services. The company is an<br />

attractive market for countries like<br />

United States, UK, Canada, and<br />

Germany.<br />

Riping Hardwork<br />

“Intelligenza is a very talented <strong>IT</strong><br />

group and never leave a problem<br />

unresolved. It is very easy to work with<br />

them and they render fast and high<br />

quality results. They constantly update<br />

their knowledge and I know that I can<br />

trust them on state <strong>of</strong> the art hardware<br />

and s<strong>of</strong>tware challenges” - Mazda<br />

“Intelligenza is very knowledgeable in<br />

all areas concerning information<br />

technology. When we worked together,<br />

they were in charge <strong>of</strong> supervising a<br />

robust network and their skills proved<br />

to be extremely effective. I still consult<br />

with Intelligenza whenever I have any<br />

need relating to hardware, s<strong>of</strong>tware,<br />

networking or technology issues. It is a<br />

pleasure to work with them as they<br />

truly enjoy what they do, and relate to<br />

people in a pleasant, efficient and<br />

pr<strong>of</strong>essional manner” – Travel Agency<br />

December <strong>2018</strong> | 33


Energy Efcient Technology<br />

Green<br />

Cloud Computing<br />

Saving Energy through Technology<br />

The rapid expansion in data centers, due to the exponential growth <strong>of</strong> the cloud computing has<br />

caused the dramatic increase in energy consumption and its effect on the environment in terms <strong>of</strong><br />

the carbon footprints. To reduce the power consumption, it is required to develop some energy<br />

efficient solutions. The Green Computing is the practice <strong>of</strong> executing policies and the procedures to<br />

improve efficiency <strong>of</strong> the computing resources in such a way as to reduce the energy consumption and<br />

environmental impact <strong>of</strong> their utilization. Green Cloud Architecture is rising from these trends leading, not<br />

only to energy efficiency, but also a carbon emission aware concept. In order to reduce energy<br />

consumption, a greener environment needs to be built.<br />

Among all industries, the information communication technology (ICT) industry is arguably responsible<br />

for a larger portion <strong>of</strong> the worldwide growth in energy consumption. The goal <strong>of</strong> green cloud computing is<br />

to promote the recyclability or biodegradability <strong>of</strong> defunct products and factory waste by reducing the use<br />

<strong>of</strong> hazardous materials and maximizing the energy efficiency during the product's lifetime.<br />

Energy to be saved<br />

The objective is to reduce power consumption <strong>of</strong> the data center. It <strong>of</strong>fers the features like<br />

online monitoring, live virtual machine migration, and optimization <strong>of</strong> Virtual Machine<br />

Placement. Through this proposed Green Cloud Architecture, energy up to 27% can be<br />

saved. The need to manage multiple applications in a data center creates the challenge<br />

<strong>of</strong> on-demand resource provisioning and allocation in response to time-varying<br />

workloads. Data center resources are statically possessed to applications, based on<br />

the peak load characteristics, in order to provide performance guarantees and to<br />

maintain the isolation.<br />

Energy-efficient resource management has been first introduced in the context<br />

<strong>of</strong> battery fed mobile devices, where energy consumption has to be reduced in<br />

order to improve the battery lifetime. Techniques which are developed for<br />

mobile devices also can be applied or adapted for servers and data centers;<br />

this kind <strong>of</strong> systems requires specific methods.<br />

The primary method is to consolidate the Dynamic Voltage Frequency Scaling<br />

technique in an efficient way to maximize the resource utilization and to<br />

minimize energy consumption <strong>of</strong> the datacenters which will result in the reduced<br />

34<br />

December <strong>2018</strong> |


Energy Efficient Technology<br />

December <strong>2018</strong> | 35


carbon footprints and thus will help more in achieving<br />

the Green Computing.<br />

The Green Benefits<br />

Cloud computing is the way to save money and<br />

energy for the business. Users emphasize<br />

Infrastructure as a Service (IaaS) and can improve<br />

their manageability and facilitate the maintenance<br />

<strong>of</strong> the resources. It means that benefit <strong>of</strong> business<br />

enterprises implicates to avoid spending on<br />

s<strong>of</strong>tware and infrastructure resources, and allow<br />

business clients to focus on earning money rather<br />

than being weighted down with infrastructure<br />

concerns. Therefore, operating this model allows<br />

reducing the consummation <strong>of</strong> the power energy<br />

without spending money on running the servers.<br />

Moreover, with no servers to repair, the absence <strong>of</strong><br />

hardware to upgrade and no s<strong>of</strong>tware to install, labor<br />

costs are also reduced.<br />

With SaaS s<strong>of</strong>tware accesses usually through a browserbased<br />

client, i.e., it can run on virtually any authorized<br />

computer, making desktop and laptop resources easily<br />

replaceable. Thus, when the user also saves on the support, it doubles<br />

the impact and in fact increases green role in business. The employees can<br />

work remotely, traveling and moving from one place to another because they have<br />

fast access to the internet and the ability to use all the services at hand, on the other hand, it reduces the consumption <strong>of</strong> fossil<br />

fuels and the harmful pollution that results from vehicle emissions as well.<br />

The reduction <strong>of</strong> energy and power consumption has become a first-order objective in the design <strong>of</strong> modern computing<br />

systems. The roots <strong>of</strong> energy-efficient computing, practices can be traced back to 1992, when the U.S. environmental<br />

protection agency had launched Energy Star, a voluntary labeling program which was designed to identify and promote the<br />

energy-efficient products in order to reduce the greenhouse gas emissions. Computers and monitors were the first labeled<br />

products. This has led to the widespread adoption <strong>of</strong> the sleep mode in electronic devices. The term “green computing” was<br />

introduced to refer to the energy-efficient personal computers.<br />

Interesting Research Findings<br />

While deploying data center, the sole concern is high-performance, and this demand has been fulfilled without paying much<br />

attention to the energy consumption. An average data center guzzles energy as much as 25,000 households. There is a<br />

necessity to move the focus to optimizing for energy efficiency while maintaining high service level performance than<br />

optimizing data center resource management for pure performance, as the energy cost is increasing while the availability<br />

dwindles. According to certain reports, the total estimated energy bill for data centers in the year 2010 was $11.5 billion and<br />

energy costs in a typical data center doubles every five years.<br />

For the development <strong>of</strong> cloud computing and it to sustain green technologies is exceedingly essential. Of the numerous green<br />

methodologies enquired, the DVFS technology is a highly hardware oriented approach and hence it is less flexible.<br />

Cloud computing is a highly scalable and cost-effective infrastructure for running an enterprise and the web applications. But<br />

the critical issue is the drastic surge in the energy consumption <strong>of</strong> data centers which is triggering by the growing demand for<br />

cloud infrastructure. Hence, the energy-efficient solutions are required which results in less number <strong>of</strong> carbon footprints and<br />

thus help in achieving greener computing.<br />

36<br />

December <strong>2018</strong> |


Mind <strong>IT</strong> Systems<br />

Offering the Right Mix <strong>of</strong> Business and Technology<br />

Technology has revolutionized<br />

the corporate world as well as<br />

an individual’s life by creating<br />

various tools and resources, putting the<br />

world at fingertips. Often there are<br />

businesses that prefer to use the latest<br />

buzzwords without realizing its actual<br />

purpose. Herein Mind <strong>IT</strong> Systems<br />

come in as experts to help understand<br />

what will be suitable in the given<br />

situation rather than being just<br />

fashionable. Mind <strong>IT</strong> exists to<br />

empower humanity, and <strong>IT</strong> <strong>Solution</strong>s<br />

are its medium <strong>of</strong> expression for<br />

making difference to people’s life via<br />

technology.<br />

Mind <strong>IT</strong> Systems is a leading global<br />

organization focused on bringing<br />

people’s possibilities to reality by<br />

engineering awesomeness. It builds<br />

custom s<strong>of</strong>tware solutions via its<br />

services <strong>of</strong> application development,<br />

product engineering, enterprise<br />

solutions, business intelligence and<br />

analytics with a specialization in<br />

Healthcare, Supply Chain, Publishing<br />

and Education. It is focused on<br />

developing mobile & web applications<br />

, Artificial Intelligence, RPA, Business<br />

Intelligence and blockchain. It<br />

38<br />

develops intellectual property for its<br />

global clients, ensuring quick<br />

turnaround time during development <strong>of</strong><br />

scalable and robust solutions.<br />

Currently, it provides services to its<br />

clients in US, UK, Jordan, India and<br />

Vietnam.<br />

Creating Digital Transformation<br />

Mind <strong>IT</strong> Systems specializes in<br />

digitally transforming organizations to<br />

modernize their business, processes,<br />

customer experience. They work with<br />

companies having little or no<br />

technology to identify technology<br />

advancements not just to plug holes but<br />

as a canvas to paint a brighter<br />

tomorrow. Their custom<br />

implementations work towards<br />

enhancing customer experience and<br />

increasing organizational efficiency by<br />

automating areas that may not<br />

necessarily require human intelligence.<br />

Mind <strong>IT</strong> has worked in various<br />

industries to develop custom solutions<br />

simplifying processes, increasing<br />

effectiveness and reducing redundancy<br />

with implementations like custom AI<br />

powered Chabot for HRMS and supply<br />

chain, Blockchain for Author-Publisher<br />

agreement, improving Trace and Track<br />

<strong>of</strong> sterilizable equipment via beacons<br />

to name a few.<br />

The team at Mind <strong>IT</strong> strives to change<br />

people’s perception <strong>of</strong> Indian <strong>IT</strong> being<br />

a source <strong>of</strong> cheap and barely<br />

acceptable <strong>IT</strong> labor to quality s<strong>of</strong>tware<br />

service destination.<br />

A Technology Enthusiast<br />

The founding team <strong>of</strong> Mind <strong>IT</strong><br />

Systems has a strong background <strong>of</strong><br />

delivery and firmly advocates<br />

processes across the organization to<br />

ensure quality and timeliness in<br />

everything it does. One <strong>of</strong> the key<br />

members <strong>of</strong> the company and prime<br />

mentor for its engineering teams is its<br />

CTO, Vikas Garg. Vikas is a web and<br />

mobile technologies evangelist and is<br />

responsible for technical culture <strong>of</strong> the<br />

company. He has accumulated a rich<br />

experience <strong>of</strong> Fifteen years in<br />

architecting and tackling complex<br />

problems. His experience spans across<br />

multiple geographic locations focusing<br />

on delivery through multiple<br />

distributed teams.<br />

Besides, Vikas is an expert for<br />

Education, Travel and IP domains and<br />

has worked extensively in Supply<br />

Chain Domain. With a distinguished<br />

career spanning across Infosys, CPA<br />

Global, MakeMyTrip, and Educomp,<br />

he is an also an advocate <strong>of</strong><br />

heterogeneous solutions to get best out<br />

<strong>of</strong> multiple technologies. He has<br />

gathered an excellent record <strong>of</strong> using<br />

path breaking techniques to create<br />

value for his clients and people<br />

connected with him.<br />

Working Closely with Customers<br />

Over the past few years, Mind <strong>IT</strong><br />

Systems has realized that customers<br />

seek solution to their problem which<br />

requires correct consultation, guidance<br />

and education rather than simply<br />

December <strong>2018</strong> |


‘‘‘‘<br />

Vikas<br />

Everything at Mind <strong>IT</strong> Systems is<br />

aligned towards mindfully bringing<br />

People's Possibilities to Reality by<br />

Engineering Awesomeness.<br />

‘‘<br />

Garg<br />

CTO & Co-founder<br />

coding s<strong>of</strong>tware. Hence, it works<br />

closely with its customers to<br />

understand the problem at hand so as<br />

to <strong>of</strong>fer the right mix <strong>of</strong> business and<br />

technical consulting. The company has<br />

learnt to use different technologies,<br />

picking what’s best out there to suit the<br />

solution. As per its experience,<br />

heterogeneous technologies work<br />

better than sticking to one particular<br />

tech stack.<br />

Bringing Mindfulness to <strong>IT</strong><br />

Mind <strong>IT</strong> believes that nowadays,<br />

customers are looking ahead and<br />

focusing on creating Intellectual<br />

Property rather than plain s<strong>of</strong>tware.<br />

The company has realized this need<br />

and transformed its thinking to look at<br />

business as a whole rather than just<br />

focusing on the problem at hand. All its<br />

solutions are developed on the premise<br />

<strong>of</strong> Scalability, Security and Usefulness<br />

with an underlying intention <strong>of</strong><br />

Evolving and being Relevant over<br />

time.<br />

Mind <strong>IT</strong> Systems will continue to work<br />

on cutting edge technologies and<br />

bringing mindfulness to <strong>IT</strong>. It is<br />

striving to consolidate current lines <strong>of</strong><br />

business, expand its footprint, and<br />

become an instantly recognizable<br />

brand in <strong>IT</strong> industry.<br />

Exemplifying Customer Satisfaction<br />

“We chose Mind <strong>IT</strong> Systems for<br />

developing a s<strong>of</strong>tware tool as part <strong>of</strong><br />

supply chain optimization solution.<br />

Their competent team <strong>of</strong> technical<br />

architect and Developers with ability to<br />

understand functional requirements<br />

helped us in quick deployment with<br />

minimum rework. The s<strong>of</strong>tware is<br />

already saving money for the customer,<br />

and we would like to thank Mind <strong>IT</strong><br />

Systems for contributing in our<br />

achievement.”- CEO, Supply Chain<br />

Experts, US<br />

“Mind <strong>IT</strong> is collaborating with us in<br />

development <strong>of</strong> our new hospital<br />

management system with EHR, PACS<br />

Integration and Clinical Decision<br />

Support. We have been running our<br />

hospitals for 32+ years and are<br />

working towards being the best in our<br />

country. Their expertise <strong>of</strong> Healthcare<br />

and <strong>IT</strong> is enabling us to build world<br />

class systems to better serve our<br />

patients.”- Managing Director, Private<br />

Hospital Chain in East Asia<br />

“Mind <strong>IT</strong> Systems has been<br />

instrumental in making us competitive<br />

as per the 21st century as now we are<br />

able to present cutting edge solutions<br />

to our end customers and distributors.<br />

We have become far more<br />

technologically superior now.”- CEO,<br />

Largest Hindi Books Publisher<br />

“They’re a one-stop-shop that not only<br />

does the work, but also proactively<br />

engages with customers.”- Co-<br />

Founder, S<strong>of</strong>tware Company<br />

www.minditsystems.com<br />

December <strong>2018</strong> | 39


Looking for or Using an EDI Tool?<br />

A Few Things you ought to Know<br />

Tom Kieley<br />

CEO & Co-founder<br />

40<br />

December <strong>2018</strong> |


Maestro’s Insights<br />

We run into many companies who are interested in<br />

implementing an EDI tool or are already using<br />

EDI and “don’t have supplier pain”. Although<br />

there are valid reasons to adopt an EDI solution, before you<br />

take the plunge there are a few things you ought to know.<br />

EDI, at its core, is data transformation between trading<br />

partners.<br />

When you start digging deeper into the capabilities there<br />

are no built-in analytics, collaboration, or scoring <strong>of</strong> buyers<br />

or suppliers and ultimately no strategic value to drive<br />

supplier performance to meet your business requirements.<br />

One <strong>of</strong> the number one issues with EDI is the total cost <strong>of</strong><br />

ownership. EDI is expensive to implement for both the<br />

customer and supplier. The tool itself is normally expensive<br />

but maintaining it can be costly to customize and use<br />

countless man hours for upkeep. If there is a change in the<br />

ERP system, typically a change is needed in the EDI tool as<br />

well. Changes in documents, i.e. invoices (EDI 810) and<br />

purchase orders (EDI 850) or purchase order<br />

Acknowledgements (EDI 855) can break EDI transmissions<br />

causing downtime and expense to all parties.<br />

Another challenge can be supplier adoption. The main<br />

reason you invest in a tool like EDI is closer buyer and<br />

supplier relationships and visibility. When you ask a<br />

supplier to adopt a heavy tool like EDI and possibly make<br />

them pay for the opportunity to do so, you can create<br />

friction as opposed to bringing them closer together. Also,<br />

few organizations have successfully implemented EDI with<br />

100% <strong>of</strong> their supplier chain. Which means your<br />

organization will have to manage two procurement<br />

processes. A special one for your EDI suppliers, and a<br />

separate one for your non-EDI suppliers, i.e. ‘supplier<br />

collaboration’ via manual email communication.<br />

Regarding communication, EDI system transmissions are<br />

limited to an authorized set <strong>of</strong> documents, rules and<br />

transactions. Other communications have to be handled by<br />

traditional siloes systems like emails, spreadsheets, and<br />

phone calls. If you need to pull in, push out, or expedite a<br />

purchase order, then you’ll need email, not EDI. Plus, when<br />

EDI processes break, all order processing completely<br />

STOPS and requires <strong>IT</strong> involvement to resolve, which can<br />

be costly and time consuming. The last thing to keep in<br />

mind when considering an EDI tool is even a 1-cent part by<br />

a nonEDI supplier can completely stop production.<br />

Your supply chain is only as strong as your weakest link (or<br />

weakest vendor), so suppliers not using EDI can cripple<br />

production. Even though you may be using or considering<br />

EDI, your supply chain deserves 100% coverage with a<br />

process that is driving your suppliers to operate at the<br />

highest level as it relates to your changing demand.<br />

About the Author<br />

Tom Kieley, is a CEO and<br />

Co-founder <strong>of</strong> SourceDay.<br />

As a veteran business<br />

owner, Tom knows how to<br />

recruit top talent and build<br />

a lean team to manage<br />

growth. He is also good at<br />

conveying company vision<br />

and goals to employees,<br />

partners and anyone else<br />

interested in PO<br />

management. But it’s the<br />

execution <strong>of</strong> that vision<br />

that makes him such an<br />

asset for SourceDay.<br />

Tom wears many hats, but<br />

his priority is maintaining<br />

key relationships and<br />

providing oversight across<br />

SourceDay. His decade<br />

plus <strong>of</strong> experience in<br />

product management and<br />

operations, hardware and<br />

s<strong>of</strong>tware sales, and supply<br />

chain management<br />

fosters his creative ideas<br />

around how best to<br />

achieve the goals that lead<br />

to company success.<br />

December <strong>2018</strong> | 41


Streamliner <strong>Consulting</strong><br />

Optimizing <strong>IT</strong> Infrastructure for Small Businesses<br />

In an interview with Insights<br />

Success, John Barber, Founder<br />

<strong>of</strong> Streamliner <strong>Consulting</strong>,<br />

shares insights on various services<br />

<strong>of</strong>fered by his company including <strong>IT</strong><br />

service Management and Customer<br />

Services operations. Also, he broadly<br />

discusses the company’s core<br />

competencies and its establishment in<br />

the market.<br />

Below are the highlights <strong>of</strong> the<br />

interview conducted between John and<br />

Insights Success:<br />

What are the cutting-edge<br />

products/solutions <strong>of</strong>fered by<br />

Streamliner <strong>Consulting</strong>?<br />

We are primarily focused on evaluating<br />

business processes, finding the<br />

inefficiencies and ineffectiveness in<br />

those processes, and then<br />

recommending solutions to remove the<br />

gaps. Additionally we help to roadmap<br />

process/operations maturity plans and<br />

develop the marketing, training and<br />

reporting necessary to enable process<br />

and culture change.<br />

Describe the experiences,<br />

achievements or lessons learnt that<br />

42<br />

have shaped the journey <strong>of</strong> the<br />

company.<br />

It all started when my mother in law<br />

asked me to review the dispatching<br />

processes and develop some material<br />

to cross train staff at her plumbing and<br />

remodeling company, during that<br />

evaluation I identified several<br />

inefficiencies and help them to remove<br />

them with some additional s<strong>of</strong>tware<br />

automation, with the result <strong>of</strong> an<br />

productivity increase <strong>of</strong> the staff. Then<br />

I realized that many small and medium<br />

companies must be living with<br />

expensive, risky, manual processes and<br />

could use the knowledge attained from<br />

working at much larger companies for<br />

so many year.<br />

What are the challenges faced while<br />

providing <strong>IT</strong> consulting and <strong>Staffing</strong><br />

<strong>Solution</strong>s and how is Streamliner<br />

<strong>Consulting</strong> serving to tackle them?<br />

The biggest challenge is always<br />

adoption <strong>of</strong> new processes and tools by<br />

the staff. People get comfortable with<br />

how they do things and change is<br />

difficult. Streamliner <strong>Consulting</strong> gets to<br />

know the front line staff and<br />

individualizes the communications and<br />

training <strong>of</strong> new processes and tools to<br />

achieve quicker adoption and help the<br />

company realize business value<br />

rapidly.<br />

What according to you could be the<br />

potential future <strong>of</strong> <strong>IT</strong> consulting and<br />

<strong>Staffing</strong> <strong>Solution</strong>s and how does<br />

Streamliner <strong>Consulting</strong> envision<br />

sustaining its competency?<br />

<strong>IT</strong> consulting should look to expand<br />

outside <strong>of</strong> <strong>IT</strong>, I find that many <strong>of</strong> the<br />

concepts in <strong>IT</strong>IL are relevant to most<br />

any other business process or service<br />

<strong>of</strong>fering. HR for example handles<br />

Incidents all the time, but <strong>of</strong>ten they<br />

suffer from poor case management<br />

solutions and processes, and miss<br />

trends that show larger problems.<br />

Where does Streamliner <strong>Consulting</strong><br />

see itself in the long run and what<br />

are its future goals?<br />

Streamliner <strong>Consulting</strong> will continue to<br />

be there when companies need them,<br />

as we encounter like-minded<br />

individuals looking to move away from<br />

enterprise companies to help make a<br />

difference in small and medium sized<br />

business world we will help bring them<br />

along the way.<br />

Give us a few testimonials <strong>of</strong> your<br />

clients that accurately highlight<br />

Streamliner <strong>Consulting</strong>’s position in<br />

the market.<br />

“Streamliner <strong>Consulting</strong> went above<br />

and beyond the scope by providing<br />

excellent work.”<br />

December <strong>2018</strong> |


‘‘‘‘<br />

John<br />

There is always a better, faster and<br />

less risky way to achieve business<br />

outcomes; don’t be afraid to shake<br />

the operations tree and remove<br />

the bad apples.<br />

‘‘<br />

Barber<br />

Founder<br />

“They understood our business<br />

challenge and responded<br />

appropriately.”<br />

“They’ve been a valuable resource and<br />

I still reach out with any questions or<br />

concerns.”<br />

About the Company<br />

While Streamliner supports clients at<br />

all levels <strong>of</strong> business, it focuses on<br />

small and medium sized businesses,<br />

because these businesses have the<br />

same process waste and carry the same<br />

types <strong>of</strong> risk as enterprise companies,<br />

but <strong>of</strong>ten don’t have the means to have<br />

a full-time business analysts and<br />

process improvement engineers.<br />

Streamliner is committed to make its<br />

clients business more efficient and<br />

effective by improving processes and<br />

procedures. By using an agile<br />

development approach, it helps<br />

businesses with all the support tools<br />

they need to be successful.<br />

Streamliner has extensive experience<br />

designing processes and then building<br />

the requirements to support those<br />

processes using tools like ServiceNow.<br />

The company also includes Customer<br />

Service operations in its services. It<br />

believes that Customers want to be<br />

able to reach its services easily and to<br />

receive results in a timely manner for<br />

whatever they are contacting the<br />

company regarding<br />

About the leader<br />

After working 12 years in large<br />

corporations such as Expedia and<br />

ServiceNow, John decided to use his<br />

skills and knowledge to help small to<br />

medium sized businesses. John<br />

recognized in 2016 that many small<br />

and medium sized businesses don’t<br />

have the regular business analysis<br />

resources to regularly evaluate and<br />

improve their processes, procedures<br />

and supporting tools and because <strong>of</strong><br />

this they <strong>of</strong>ten suffer from lost<br />

productivity and pr<strong>of</strong>it potential that<br />

they sometimes don’t even realize. By<br />

adapting and expanding the <strong>IT</strong> Service<br />

Management best practices, known to<br />

help enterprise level corporations be<br />

more efficient, effective and pr<strong>of</strong>itable<br />

at delivering their services, to the small<br />

to medium sized businesses,<br />

Streamliner <strong>Consulting</strong> is dedicated to<br />

maximizing our clients business<br />

potential, while balancing the cost <strong>of</strong><br />

improvements.<br />

John has worked in the Service<br />

Management field for over 10 years for<br />

several Fortune 500 companies.<br />

Currently Streamliner is working with<br />

Tradeweb, after finishing a contract<br />

with BECU. Prior to founding<br />

Streamliner, he worked at ServiceNow<br />

as a Senior Program Manager in<br />

Enterprise Problem Management.<br />

He has also worked with various<br />

other enterprises including Expedia,<br />

T-Mobile.<br />

December <strong>2018</strong> | 43

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