Easyship

11. Review related accounts
• Combinations of personal attributes (name, billing address, shipping
address, phone, etc.,) and system attributes (IP, FP, UBID, FUBID, device,
etc.,) tend to make a strong relation. Combinations of system-only
attributes require further investigation to determine if they are
generated from a public computer network.
• Open strongly related accounts by clicking the Customer ID from either
the Cluster Widget or Related Customers Table. Check for any trend of
claims abuse. Refer to the Relations Guide for more information on
identifying strongly related accounts.
• If a similar trend of abuse is found on related accounts, take
enforcement action on the related accounts as necessary.
• If one or more related accounts are already closed for abuse, follow
these steps:
o Close the account under investigation if it was opened after the
related accounts were closed.
o Close the account under investigation if it is a pre-existing account
but has the same abusive pattern. (A pre-existing account is an
account created before the closure of its related accounts.)
o Do not close the account under investigation if it is a pre-existing
account with no abusive pattern.