Debtfree Magazine April 2019

Following on from a sucessful event in Gauteng, Carina Best
(Head of Alternative Collections at African Bank) and her team
hosted their second well supported workshop with Cape Town
Debt Counsellors this month
Representatives from small and large debt review companies
were in attendance, there were a few new faces, as well as the
more familiar ones. The mixed audience added to the relaxed
mood and good interation between the African Bank Team and
attendees.
Carina Best introduced the day and her team to the audience
who have often dealt with the various team members over the
phone or via email while assisting consumers with debt review
matters. Many of the African Bank team were on hand at the
venue in Newlands Cape Town to interact with Debt Counsellors
and attorneys and to help answer their many questions. It was
enjoyable for those attending to learn a bit more about the
people they correspond with so regularly from details about their
education, work history and family status to what they like to do
in their private time.
There were videos to watch both from the African Bank CEO
as well as about the “my world” account, which will soon be
available to those under debt review as African Bank move into
the transactional account side of banking in the near future (as
opposed to more loans oriented banking).
The team then spoke about various functions and new
procedures and received suggestions from the audience on ways