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Monash Health Annual Report 2018-2019

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<strong>Report</strong> of Chair of Board<br />

and Chief Executive<br />

Welcome to the <strong>Monash</strong> <strong>Health</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2018</strong>-19<br />

Our progress over the past year shines<br />

through the many achievements<br />

highlighted in this report.<br />

In our 165 th year, the care we provide to<br />

our community continues to grow with<br />

4.1 million episodes of patient care, an<br />

increase of nine per cent over last year.<br />

A highlight was the launch of our Strategic<br />

Plan <strong>2019</strong>-2023, which provides our<br />

focus for the next five years, setting out<br />

our aspirations for the future and what we<br />

will do to meet the needs of the local and<br />

broader Victorian community.<br />

Our strategic intent we are relentless<br />

in our pursuit of excellence defines our<br />

approach as a leading teaching and<br />

research health service of international<br />

standing. After much consultation, we<br />

identified six guiding principles:<br />

▪▪<br />

We consistently provide safe, high<br />

quality and timely care<br />

▪▪<br />

We provide experiences that exceed<br />

expectations<br />

▪▪<br />

We work with humility, respect,<br />

kindness and compassion in high<br />

performing teams<br />

▪▪<br />

We integrate teaching, research and<br />

innovation to continuously learn and<br />

improve<br />

▪▪<br />

We orientate care towards our<br />

community to optimise access,<br />

independence, and wellbeing<br />

▪▪<br />

We manage our resources wisely and<br />

sustainably to provide value for our<br />

community<br />

Our health professionals made<br />

improvements to clinical practice across<br />

the world, conducting world-class clinical<br />

and translational research, with 531 new<br />

research projects and 1,417 patient-focused<br />

research projects currently underway.<br />

We have continued to deliver our<br />

Transforming Care Program of work,<br />

introducing initiatives across the<br />

organisation, enabling us to provide the<br />

best possible care and experience for our<br />

consumers.<br />

A stand-out for this portfolio has been our<br />

work towards the introduction of our largest<br />

technology-based transformation, the<br />

Electronic Medical Record (EMR) Program,<br />

implemented in August <strong>2019</strong>.<br />

In line with our guiding principles,<br />

we launched an Equity and Inclusion<br />

Strategy. The Strategy ensures we are<br />

a place of opportunity and inclusion for<br />

our employees. We worked with our<br />

community, setting strategies and key<br />

actions to improve and enhance the care<br />

we provide.<br />

The $135 million expansion of Casey<br />

Hospital continued, and we look forward<br />

to the phased opening of clinical spaces<br />

next year. Australia’s first Victorian Heart<br />

Hospital and upgrades to <strong>Monash</strong> Medical<br />

Centre’s Emergency Department also<br />

progressed well.<br />

In the following pages, you will find<br />

highlights that reflect our large and<br />

diverse health service and demonstrate<br />

our principles, values and commitment to<br />

excellence.<br />

Acknowledgements<br />

It is a privilege and honour for both of us<br />

to lead this organisation, full of dedicated<br />

individuals who share a passion for<br />

achieving excellence.<br />

We extend thanks to our Board Members<br />

and Executive team for their leadership.<br />

To all <strong>Monash</strong> <strong>Health</strong> employees, thank<br />

you for your work and the wonderful<br />

contribution you make every day to<br />

the health of our consumers. To our<br />

community, we thank you for your<br />

feedback, which provides us with rich<br />

insights into how we can improve and<br />

continue to grow.<br />

In addition, we recognise and honour<br />

the incredible strength our 377 official<br />

volunteers bring to <strong>Monash</strong> <strong>Health</strong>; along<br />

with more than 100 volunteers who visit<br />

our hospitals from organisations such<br />

as the Starlight Children’s Foundation,<br />

Ronald McDonald House and Clown<br />

Doctors.<br />

We acknowledge and thank the Victorian<br />

Government, Department of <strong>Health</strong> and<br />

Human Services (DHHS) and Federal<br />

Government for supporting us to serve<br />

our diverse and evolving community.<br />

Together, we are delighted to share the<br />

<strong>Monash</strong> <strong>Health</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2018</strong>-19.<br />

Dipak Sanghvi<br />

Chair of Board<br />

Andrew Stripp<br />

Chief Executive<br />

<strong>Report</strong> of Chair of Board and Chief Executive<br />

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