Planes, Trains & Heroes: A Story of Warner Robins and the Robins Region

BUZZELL
PLUMBING,
HEATING AND
AIR
CONDITIONING
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With experience under his belt and a desire
to own his own business, Warner Robins
resident Sam Buzzell founded Buzzell
Plumbing, Heating and Air Conditioning
(HVAC) in 1974 and set up shop in a small
store-front on First Street in his hometown.
While the company is still family-owned and
operated, it has long outgrown that first storefront
and is today a multi-million dollar fullservice
plumbing and HVAC company with
multiple showrooms, including one in its new
Warner Robins headquarters building and
another in neighboring Macon.
Young Bob, Sam’s son, grew up in the
business and shares his father’s vision for the
company. In 2001, he officially joined his father
as co-owner, and has since taken over full
ownership and operation of the company. Sam
still has his fingers in the business, though, and
works as a mentor and consultant to his son and
employees. He is always available to help in the
areas where he has expertise.
While the early company was built on HVAC
and plumbing for the homeowner only, today
Buzzell takes pride in offering both residential
and commercial customers affordable pricing as
well as quality work conducted by reliable
employees and vendors. In addition to fullservice
heating, air and plumbing, the company
now also offers specialized products such as
indoor quality air control and water filtration
systems as well. They provide services for both
existing structures and new construction for
home owners, home builders and commercial
customers alike.
Offering a wide variety of services and
products is what enables us to meet the needs of
all of our customers, regardless of the size of the
job,” says Bob. “Our company vision is to
provide reliable and custom service to all, while
balancing price, efficiency, and lifespan to give
each of our clients the very best value in the
timeliest manner.”
Indeed, it doesn’t matter the plumbing or
HVAC need. If a customer needs new
installation, system upgrade, regular
maintenance or repair, the team of qualified
technicians deliver sustainable, energy efficient
and cost-effective solutions that improve
everyday life as well as to offer mechanical
services to the community with cost-effective
products that utilize renewable energy.
“We recognize the impact of energy efficient,
reliable and effective temperature control on
a homeowner’s budget or company’s bottom
line. It’s important to the customer and it’s
important to us,” Bob said, adding that the
company has an on-call team available 24/7 to
handle emergencies.
“We also understand that when a customer
has a problem with the heating system, air
conditioner, or any type of plumbing, they need
it solved ‘now.’ There’s nothing worse than
having the furnace inoperable on the coldest
day of the year; or the air conditioner on the
blink on the hottest of days,” he said.
Just as it does for homeowners and
homebuilders, Buzzell provides customized
solutions in plumbing, heating and air services
to companies and organizations of all sizes
throughout the mid-state, from locally owned
106 ✦ PLANES, TRAINS & HEROES