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BAY OF PLENTY BUSINESS NEWS DECEMBER 2019

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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32 <strong>BAY</strong> <strong>OF</strong> <strong>PLENTY</strong> <strong>BUSINESS</strong> <strong>NEWS</strong> December <strong>2019</strong><br />

Top five tips for a trouble-free Christmas<br />

We’ve all heard the one about dubious images being found on the<br />

photocopier tray the morning after the Christmas office party.<br />

And equally dubious<br />

glances between workmates<br />

who got a little,<br />

shall we say, friendlier than<br />

they intended after a few too<br />

many eggnogs.<br />

But, when it comes to the<br />

festive season, there’s more to<br />

consider in the workplace than<br />

photocopied body parts and<br />

inter-collegial relations.<br />

There is a raft of things<br />

employers need to take stock<br />

of to meet legal obligations,<br />

keep their employees happy<br />

and ensure their business ticks<br />

over during the Christmas<br />

break. Here are our Top Five:<br />

1. Managing staff levels<br />

and expectations<br />

The race is on for people to<br />

put in their leave requests for<br />

Christmas. Some will have<br />

planned a year in advance,<br />

while others are still hoping to<br />

wing it.<br />

Managing everyone’s<br />

expectations, while maintaining<br />

adequate staff levels, can<br />

be a challenge. But if you<br />

have a plan in place, it will<br />

help compensate for those who<br />

don’t.<br />

• Make it clear which days<br />

you are open for business,<br />

and how many staff will be<br />

needed<br />

• Remind people to put their<br />

leave requests in early<br />

• Make the most of technology<br />

to record and manage<br />

leave requests<br />

• Be respectful and explain<br />

the ‘why’ when you have to<br />

turn someone down<br />

2. Shutting up shop<br />

If you are planning an annual<br />

closedown period at Christmas,<br />

you must legally give<br />

your employees at least 14<br />

days’ notice. Employees must<br />

take leave over this time, even<br />

if they don’t have any annual<br />

leave owing.<br />

Those in their first year of<br />

employment with you, who<br />

don’t yet have any leave, must<br />

be paid eight percent of the<br />

gross pay they’ve earned since<br />

they started working for you.<br />

Or, if you agree, employees<br />

can take annual leave in<br />

advance. Alternatively, you can<br />

change the date they receive<br />

their annual leave allowance so<br />

they have some paid leave to<br />

tide them over the closedown.<br />

In which case the new date<br />

becomes their leave anniversary<br />

from then on.<br />

Any public holidays during<br />

the closedown period, are paid.<br />

3. Holiday pay<br />

Holiday pay continues to make<br />

the headlines, due to ongoing<br />

confusion over how the Holidays<br />

Act is interpreted.<br />

Under the Act, you should<br />

pay employees leave at either<br />

their ordinary rate, or their<br />

average weekly earnings over<br />

the previous 12 months -<br />

whichever is the highest of the<br />

two.<br />

But if you have employees<br />

who don’t have an ordinary<br />

rate, such as shift workers, you<br />

should use the average of the<br />

past four weeks, or the average<br />

of the past 12 months - again,<br />

whichever is the highest of the<br />

two.<br />

Sounds simple enough<br />

right? Not exactly. The intricacies<br />

of the law can, and do<br />

catch people out. If you’re not<br />

sure if you’re doing things correctly,<br />

seek advice - to avoid<br />

hefty fines and costly backdated<br />

holiday payments.<br />

4. Overtime<br />

Gone are the days when triple<br />

pay on Christmas Day was<br />

a given. Employers are only<br />

obliged to pay penal rates as<br />

set out in their employment<br />

contracts.<br />

These are agreed between<br />

both parties, with the hourly<br />

‘overtime’ rate usually being<br />

higher than that paid during a<br />

“normal” 40-hour week.<br />

While time-and-a-half and<br />

double time are often agreed,<br />

there’s no legal obligation<br />

for employers to pay extra<br />

per hour. However, a prudent<br />

employee will recognise that<br />

employees who feel valued<br />

are more loyal and likely to<br />

put in the hard yards when you<br />

need them most. Like, over<br />

Christmas.<br />

5. And last, but not least,<br />

the proverbial Christmas<br />

office party<br />

Electrocution by fairy lights,<br />

getting sexually harassed by<br />

a reindeer (well, Neville from<br />

accounts wearing reindeer<br />

antlers), anaphylaxis from<br />

the seafood pate… the office<br />

Christmas party is a potential<br />

health and safety minefield,<br />

according to office rumour.<br />

But is it really?<br />

HUMAN RESOURCES<br />

> BY KELLIE HAMLETT<br />

Director, Recruitment & HR Specialist, Talent ID Recruitment Ltd.<br />

She can be contacted on kellie@talentid.co.nz or 027 227 7736<br />

By law, an employer can be<br />

prosecuted if they fail to protect<br />

their staff.<br />

However, there is also an<br />

element of employee responsibility<br />

- and liability lies somewhere<br />

in the middle.<br />

Before any workplace<br />

social event, employees should<br />

be made aware of any relevant<br />

policies, such as drinking alcohol<br />

and code of conduct.<br />

As a responsible employer,<br />

you should also consider<br />

things like providing food and<br />

non-alcoholic drink options,<br />

not serving people who are<br />

drunk and transport options.<br />

If you’ve done what is reasonably<br />

practicable to keep<br />

your employees safe, and made<br />

it clear what your expectations<br />

are, you’re much less likely to<br />

have a lawsuit on your hands.<br />

And once you have your<br />

house (well, workplace) in<br />

order, you can put your feet up<br />

and have a well-earned break.<br />

Virtual lawyers see<br />

technology as catalyst<br />

for change<br />

What type of office<br />

is best for a service-based<br />

business<br />

these days? Do you need a<br />

building to drive to and from<br />

to do your 8 hours of work<br />

each day, or is there a better<br />

way? For many progressive<br />

businesses, the traditional<br />

office is becoming a thing of<br />

the past.<br />

Business law expert Paula<br />

Lines, director of The Law<br />

Shop, has been working from<br />

a virtual space since August<br />

this year and for her firm, it’s<br />

working well. Although the<br />

Greerton office is gone, it’s<br />

business as usual for The Law<br />

Shop.<br />

After thorough research<br />

and an investment in systems<br />

and technology that makes<br />

things seamless, Paula now<br />

completes work for all Tauranga<br />

clients from the Rotorua<br />

office, from home or from<br />

local co-working spaces.<br />

“Our team is always open to<br />

change if it makes the way we<br />

work even better. We agreed<br />

that for our Tauranga clients,<br />

working as virtual lawyers is<br />

the most flexible and efficient<br />

approach,” Paula says.<br />

“We can meet at a café, at<br />

the client’s home or office or<br />

at a co-working space, and we<br />

communicate via phone, email<br />

or Skype. We’re supported by<br />

technology, and it is a great<br />

way to keep our fees competitive.<br />

In the end, providing the<br />

best service possible is what<br />

matters.”<br />

For those still on the fence<br />

on moving into the virtual<br />

space, we investigate the benefits<br />

and challenges of shutting<br />

the office doors.<br />

Upsides<br />

1. Flexibility. Work whenever<br />

you like from wherever you<br />

are, all while wearing your<br />

stretchy pants and slippers<br />

if you want.<br />

2. No time wasted in traffic.<br />

Let’s face it. Tauranga’s<br />

morning and afternoon<br />

traffic is appalling. Freeing<br />

yourself from the daily<br />

commute is bliss.<br />

3. More cost-effective. With<br />

no office lease, utilities,<br />

and associated costs to<br />

pay, a more competitive<br />

rate for your clients can be<br />

achieved.<br />

4. Increased productivity.<br />

With a solid plan and dedication,<br />

working remotely<br />

means getting more done.<br />

5. Growth. You can expand<br />

the business without the<br />

need for a larger space and<br />

even use the virtual office to<br />

establish yourself in a new<br />

location.<br />

Pitfalls<br />

1. Feeling disconnected.<br />

Working from home can<br />

get lonely. If you enjoy<br />

the daily banter with your<br />

co-workers, you might find<br />

working remotely challenging.<br />

2. Time management and<br />

accountability. You’ll<br />

need to excel at managing<br />

your time when you work<br />

remotely and treat it like the<br />

job it is.<br />

3. Security. You must offer<br />

your clients a fully secure<br />

environment so invest in<br />

PAULA LINES<br />

LL.B | Director<br />

VPNs, antivirus upgrades,<br />

and encryption software if<br />

need be.<br />

4. Being always “on”. If you<br />

don’t work from an actual<br />

office, it can feel like you<br />

never leave work. Balancing<br />

this also comes down to<br />

managing your time wisely.<br />

5. Impromptu meetings<br />

and conversations<br />

PAULA LINES<br />

LL.B | Director<br />

with co-workers where<br />

important information is<br />

exchanged will be missed<br />

if you’re not at the office.<br />

Communication is key!<br />

The Law Shop offers businesses<br />

expert legal services<br />

and advise at a fair price. To<br />

get in touch with Paula and her<br />

team, call 0800 LAW SHOP.<br />

Proudly serving our community from our offices in Rotorua and Tauranga.<br />

ROTORUA<br />

1268 Arawa St<br />

Rotorua<br />

TAURANGA<br />

Virtual Office<br />

ROTORUA<br />

1268 Arawa St<br />

Rotorua<br />

TAURANGA<br />

Virtual Office<br />

203502AA

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