Waikato Business News November/December 2019

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32 WAIKATO BUSINESS NEWS November/December 2019 SMITH & SONS Original Recladded Smith and Sons Hamilton win accolade From page 31 Phillip who is also a qualified builder and licensed building practitioner. They usually have eight or nine carpenters working on projects at any given time. “We’re very particular about who we take on,” Charlie Robinson says. “We require a high level of craftsmanship. We often need our carpenters to have those ‘old school’ skills, particularly when they’re working on 100-year-old villas, and other older buildings. But we also take on apprentices and are happy to take on builders who are keen to learn a variety of new skills.” Smith and Sons offer a complete design, plan and build package. “In the first instance we’ll talk to the customer, discuss what they want and their intended budget,” Charlie says. “We’ll then bring in the designer to do an initial plan. There’s usually a bit of to-ing and fro-ing as we set about completing much more detailed plans and do more accurate costings. We try to ensure there are no big surprises once construction is underway.” The beauty of offering a three-fold service, design, plan, build, means that a Smith and Sons representative is the single liaison person from start to finish. Charlie is all too aware of how stressful a building project can be. “We want all our projects to run as smoothly as possible and fit within the customer’s budget.” In September this year, Smith and Sons Hamilton moved from Claudelands to new premises in Tawa Street, Melville. The performance of the Hamilton franchise has impressed the franchise’s North Island general manager Reon Paterson. He says the Hamilton business is consistently good in turnover and performance. “They’re profitable, and you can’t run a business if you’re not, and they’re known for looking after their clients well. They have a good reputation in Waikato.” Smith and Sons require all franchisees to be owned and operated by licensed master builders and Reon Paterson says every franchisee is required to keep very detailed records. “They do monthly reporting that covers the total business — costs, profits, sales, customer service — and it’s those results month on month that determine the franchisee of the year.” Charlie was surprised and delighted to take the national franchisee title, having won the North Island title in 2018. He takes it as a signal that they’re doing everything well most of the time. “The month by month reporting means we’re continually analysing the business, looking to Continued on page 34 Roofing Renovations are proud to support Smith & Sons Proudly supported by
SMITH & SONS WAIKATO BUSINESS NEWS November/December 2019 33 Electrical Solutions servicing the wider Waikato, Waipa and taupo regions 0800 54 54 54 79 Columbo St, Frankton 3204 CONTACT PHILIP HOLLOBON Managing director - Hamilton M 0274 926 496 P 07 847 6991 phil@contactelectrical.co.nz Eljay Design Consultants Alterations | New Build | Light Commercial Phone: Kylie Dutton - 021 155 6951 Email: eljaydesign@hotmail.co.nz We would like to congrautlate the team and Smith & Sons on their recent award Affordable design/draughting service for any size of building projects 203570AA JASON BRYANT 0275 938 967 07 850 5236 JASON@GLAMACOTE.CO.NZ • AAC LITE-BRICK AND PLASTER SYSTEM • POLYSTYRENE CLADDING AND PLASTERING • CLAY BRICK AND MASONARY BLOCK • PLASTERING • MONOTEX PLASTERING • LITE POLY FENCE PANEL SYSTEM • STO REMEDIAL PLASTERING LICENSED APPLICATORS FOR Bloodworth Drywall GIB SOLUTIONS Congratulations to the team at Smith & Sons on your franchise of the year award Phone Peter 0274 977 283 • STO • AAC LITE-BRICK Jason and his team would like to congratulate Smith & Sons for being awarded Franchise winner of the Year!!! MANUFACTURERS AND SUPPLIERS OF FOREWRAP LETTERBOXES AND WINDOW MOULDING WWW.GLAMACOTE.CO.NZ 16 NORTHWAY STREET, TE RAPA, HAMILTON 203611AA
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Waikato Business News November/December 2019

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