WINTER 2020
Distributor's Link Magazine Winter 2020 / Vol 43 No1
Distributor's Link Magazine Winter 2020 / Vol 43 No1
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BEGINNING OF A DREAM<br />
It was down a country road 12 miles from the border of<br />
Ohio and West Virginia that a young boy was born into a coal<br />
miner’s family in the little town of Dillonvale, Ohio, population,<br />
619, in 2019. A boy took his first steps toward a future that<br />
would enable him to see the American dream come true.<br />
Richard A. Kovach was not quite six when he began his first<br />
paper route with his older sister, the driving force behind the<br />
enterprise. The route consisted of 25 families. Two years later,<br />
his sister gave up her portion of the job and Rich continued on<br />
his own by getting up before school every morning to make<br />
his deliveries. By the time he was 16, his customer base had<br />
expanded to 125 homes. Right from the beginning he shared<br />
his profits with his parents.<br />
As he grew older, he had other part time jobs but one<br />
in particular led to a life changing decision that was the<br />
catalyst of his success story. While Kovach was working at<br />
a service station, a successful business owner brought in his<br />
Cadillac to be worked on. After Rich completed the work, the<br />
customer turned to him and said,” Rich, the only way to get<br />
anywhere is to own your own business.” Rich decided at that<br />
moment he was going to own his own business and set his<br />
goal toward that aim and never looked back. His course was<br />
set although he did not know where or what, but he knew<br />
he would own his own business.<br />
MOLDING THE DREAM<br />
Kovach, a proud U.S. veteran, was of draft age in the years<br />
between the Korean War and the Vietnam War. He chose to<br />
serve his country in the Army serving stateside with the 4th<br />
Infantry for two years. When asked what he learned during<br />
his time of service he replied, “I learned to treat people fairly.<br />
Being in the service makes a man out of you and teaches<br />
you to stand on your own two feet.” He added, “I learned<br />
the importance of good communication and that led to my<br />
business policy today that the customer is always right. “<br />
EXPANDING THE DREAM<br />
After leaving the service, Kovach went to work as an<br />
apprentice at Champion Forge, a Cleveland, Ohio company,<br />
where he learned the craft of die making for five years. When<br />
the company was closed, Rich decided to strike out on his<br />
own and start his own company.<br />
Cleveland Hardware had closed their die room and they<br />
needed an outside source to continue their business. “I could<br />
be that outside source,” thought Kovach, and that is exactly<br />
what happened in 1970. With only himself, two die cutting<br />
machines and two employees, he began working in his<br />
own 20x20 garage making original dies as well as doing<br />
maintenance on existing dies. He named the company after<br />
his son, calling it Ken Tool and Die.