XPM_Catalogo2020_EN_New

Training Catalogue

2020

"The nicest thing about not planning is that failure comes as a complete

surprise, rather than being preceded by a period of worry and depression."

Sir John Harvey-Jones

Index

………………………………………………………………………

Index………………………………………………………………………………………..…………………………………….…………...……2

PMI® - PMP®………………………………………………………………………………………………………………………..…….………3

PMI® - CAPM®………………………………………………………………………………………………………...………….…….……….6

PMI Agile Certified Profissional (PMI-ACP)®…………………………………………………………………….…………..…….8

PMI Risk Management Professional (PMI-RMP)®………………………………………………………………….…….……11

PMI Professional in Business Analysis (PMI-PBA)®………………………………………………………….……….….……14

PMI® - Program Management Professional (PgMP)®……………………………………………………..………………..16

ITIL4 Foundation……………………………………………………………………………………………………………….…..…………18

PRINCE2 Foundation………………………………………………………………………………………………………………………..20

PRINCE2 Practitioner………………………………………………………………………………………………….............………..22

PRINCE2 Agile Foundation……………………………………………………………………………………………………..………..24

PRINCE2 Agile Practitioner……………………………………………………………………....……………………………………..26

Program Management (Managing Successful Programmes) Foundation…………………………………….....28

Program Management (Managing Successful Programmes ) Practitioner……………………….………………30

Scrum Master……………………………………………………………………………………………………….......................……32

Scrum Product Owner………………………………………………………………………..……………………………………..…….35

DevOps Practitioner……………………………………………………………………………………………….………………………..37

Kanban Practitioner…………………………………………………………………………………………………………………..…….39

AACE – Earned Value Professional…………………………………………………………………………………………………..41

Project Management Core…………………………………………………………………………………………………..….………43

Microsoft Project Core……………………………………………………………………………………………………………….……45

Project Management Fundamentals…………………………………………………………………………………………..…..47

Agile Project Management…………………………………………………………………………………………………..………….49

Agile Planning……………………………………………………………………………………………………………………………………51

Handling Multiple Projects………………………………………………………………………………………………………….……53

Our trainers……………..…………………………………………………………………………………………………..…………….……55

Informations and enrolment: office@xpmconsulting.com – www.xpmconsulting.com – Tf. +351218061742

PMI, PMP, CAPM, PMI-ACP, PMI-RMP, PMI-PBA, PMI-SP, PMI-PgMP, PMBOK and The PMI Registered Education Provider logo are marks of Project

Management Institute, Inc.

ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo is a trade mark of

AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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Project Management Professional (PMP)®

“Professionalism and competence. Useful practical information. It managed to motivate me more to be a project

manager.” …………………………………………………………………………………………………………………………………………………………… Rodrigo A.

PMI® - Project Management Institute

XPM Consulting is a PMI® Registered Education provider.

Course objective

This course prepares trainees for the Project

Management Institute (PMI®) Project Management

Professional (PMP®) exam certification

Target

Project managers who wish to submit to the Project

management Professional - PMP® certification exam.

Prerequisites

PMI® defined some prerequisites to obtain the

certification. See more on: www.PMI®.org

Course Information

Class duration: 35 hours

Elearning duration: 60

days

Formats:

Classroom

Classroom+elearning

Elearning

Formats

PMP® Exam Prep – Classroom

This classroom training is focused on how to successfully pass the PMP® exam.

The classroom course includes:

• Learn with a PMI® Registered Education Provider

• Review exam questions

• Review exercises






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• Prepare your study plan with the help of a tutor

• Prepare your exam application with the help of a tutor

• Memory aids

• Exam tips

PMP® Exam Prep – E-learning

Since 2006, XPM has dedicated thousands of training hours preparing project managers for the PMP® exam. Now,

our experience is available online and you can prepare yourself for the exam at your one pace. Our PMI®-PMP®

elearning offers:

• Accessible through any Internet connection

• Unlimited access 24/7

• Language: English

Demo Hands-on

• 60 days access license

• Interactive vídeo and audio lessons

• Enjoy learning games, such as sudoku and crosswords

• E-notes

• Share your questions online with the tutor

• Complete more than 1000 of exam simulation questions

• Complete more than 100 explained exercises

• Access hundreds of exam tips

• Find out what you need to know for each topic

• Access a glossary with more than 800 definitions

• Hyperlinked glossary of terms

• Learn faster with flash cards, memory aids and other learning tools

• No software required

• Accessible through any internet connection



See a demo of our e-

learning course:

http://www.xpmconsult

ing.com/learning/

PMP® Classroom+ e-learning

This course includes the PMI®-PMP® classroom plus 60 days access to the PMI®-PMP® e-learning course.

Book - McGraw-Hill Education PMP® Project Management Professional Exam

This book is a compilation of materials developed, by Henrique Moura, our principal

trainer, throughout thirteen years of experience as project manager, and thousands of

hours of project management training throughout the world.

Program

• About – PMP eligibility requirements; PMP application process; maintaining the

PMP certification; exam blueprint; exam tips; about the course; preparing a study

plan;

• Framework - Project; understanding project success; project management and

project constraints, project life cycles and product life cycles; functional, matrix and

projectized organizations; program and portfolio; PMO; OPM3; stakeholders and

their roles;

• Process Group – Initiating; planning; executing; monitoring & controlling and

closing; inputs, tools and outputs;






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• Integration Management – Project charter; business case; statement of work; project selection;

organizational process assets; historical information; enterprise environmental factors; assumptions and

constraints; project management plan; baselines; PMIS; coordinating project work; lessons learned; monitor

and control; corrective and preventive actions; integrated change management; configuration management;

work authorization system; project closure.

• Scope Management – Project vs product scope; plan scope management; collect requirements; requirements

collection techniques; requirements traceability matrix; define scope; scope statement; product analysis; WBS

and WBS dictionary; decomposition and work packages; scope verification and scope control; scope creep;

• Time Management – Schedule management plan; define activities; milestones; rolling wave planning; activity

sequencing; network diagram; PDM and ADM; leads and lags; dependency types; estimate activity resources;

resource requirements and RBS; estimate activity durations; estimation techniques; estimate under

uncertainty; develop project schedule; schedule types; CPM; Monte Carlo, Critical Chain Method; schedule

compression; schedule optimization; control schedule;

• Cost Management – Direct and indirect costs; fixed and variable costs; recurring and non-recurring costs; cost

management plan; cost estimating; basis of estimate; cost estimation techniques; working with reserves;

estimates precision; learning curve; life cycle costing; cost budgeting; cost baseline; S curve; cost control;

earned value management; rules of performance measurement;

• Quality Management - Product, process and project quality; quality management principles; quality

management methodologies philosophies; quality management plan; quality policy; process improvement

plan; quality metrics and operational definition; costs of quality; quality management techniques; quality

assurance, quality audit and process analysis; quality control; control chart, control limits and specification

limits; inspections, quality attributes, quality control measurements; precision vs accuracy;

• Human resources Management - Human resources management plan: staffing management plan;

organization chart; RBS; OBS; RAM; histogram; recognition and rewards systems; acquire project team;

negotiation, pre-assignment and virtual teams; develop project team; Tuckman team development model;

manage project team; conflict management; project performance appraisal; motivation; basis of power;

• Communications Management – Communication management plan; communication channels; war room;

communication types; communication model; distribute information; report performance; report types;

project records;

• Risk Management – Risk; risk management; risk anatomy; risk types; individual and overall project risk;

attitude toward risk; risk appetite; risk tolerance; risk thresholds; risk management plan; categories; RBS;

identify risks; risk register; risk identification techniques; perform qualitative analysis; P&I matrix; risk ranking;

risk factors; perform quantitative risk analysis; EMV; decision trees; sensitive analysis; simulation; plan risk

responses; conditional responses; residual and secondary risks;; monitor risks; risk reassessment; risk audits;

workarounds; reserve analysis; assumptions log;

• Procurement Management – Centralized vs decentralized procurement; contract types; contract incentives;

make or buy; procurement management plan; SOW; procurement documents; conduct procurement; bidder

conferences; proposal evaluation techniques; non-competitive procurement; administer procurement;

contract terminology; managing contract changes; procurement performance review; contract termination;

close procurement; procurement audits;

• Stakeholder management – Stakeholder management; stakeholder register; influence curve; stakeholder

management plan;

• Consolidation - Integrated exercises; complete and discuss final exam.

• Prepare next steps

• Prepare study plan; prepare individual exam application.






6

Certified Associate in Project Management

(CAPM)®

“Excellent guidance through theoretical concepts and practical examples.”…… …………………………………………………….…Filipe F.

Course Objective

Prepare trainees for the Project Management Institute

(PMI®) CAPM® (Certified Associate in Project

Management) exam certification. The CAPM®

credential is a certification for new project managers,

demonstrating knowledge of the project management

terminology, methodology and concepts.

Target

Project managers who wish to submit to the PMI® -

CAPM® certification.

Course Information



days

Formats:

Classroom+elearning

Elearning

Prerequisites

PMI® defined some prerequisites to obtain the certification. See more on: www.PMI®.org.



Formats

CAPM® Exam Prep – e-learning

• Our CAPM® Exam Prep – e-learning course offers:








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• Intuitive video and audio lessons

• Hundreds explained exam questions

• 50 explained exercises

• Glossary with hundreds of definitions

• Hundreds of exam tips



• Memory tips to help you memorize easily

• Write, store, print and share online notes





• Prepare you application with the help of a tutor

• Available on mobile plataforms (mobile phones and tablets)

Demo Hands-on


learning course:


ing.com/learning/

CAPM® Exam Prep – classroom+E-learning

• Our course includes the Project Management core classroom course and the CAPM® Exam Prep E-learning

course.

Program

This course will lead you through all PMBOK® chapters, including:

• Project management structure (Framework and processes)

• Integration management

• Scope management

• Time management

• Cost management

• Quality management

• Human resource management

• Communication management

• Risk management

• Procurement management

• Professional and social responsibility






8

PMI Agile Certified Practitioner (PMI-ACP)®

Course objective

Prepare trainees for obtaining the PMI®–ACP®

certification. Additionally the course will also help to:

• Apply agile practices on specific project

situations;

• Understand the agile approach throughout the

project;

• Understand the challenges of the agile

approach in project management;

Course Information



days

Formats:

Classroom+E-learning

Elearning

• Determine if the agile approach is an option considering the project situation and environment;

• Adapt the agile approach.

Target

Project managers that intend to apply for the PMI® – ACP® certification. Additionally, the course targets

professional that want to develop knowledge of agile practices.

Prerequisites









9

Formats

PMI®-ACP® Exam Prep – E-learning

Our ACP® Exam Prep – e-learning course offers:




• Intuitive video and audio lessons

• Explained exam questions

• Explained exercises

• Course glossary

• Acronyms glossary

• Exam tips







• Available on mobile platforms (android)

Demo Hands-on

See a demo of our

e-learning course:


ing.com/learning/

PMI®-ACP® Exam Prep – E-learning + classroom

This course includes the ACP® Exam Prep - E-learning course plus classroom training

Program

The course topics include:

• Introduction to agile

• Understanding the agile manifesto – Agile manifesto values and principles;

• Project initiation – Project charter, project selection methods

• Planning scope – Identifying requirements; Brainstorming; root-cause analysis; cause and effect diagrams;

force field analysis; parking lot chart; personas and extreme personas; innovation games: product box, “buy a

feature”, ”prune the product tree”, the apprentice, 20/20 vision, speed boat, spider web, start your day,

remember the future, show and tell, me and my shadow, give them a hot tub; prioritizing requirements:

MoSCoW analysis, Kano Model and relative weighting; defining scope: themes; epic stories; user stories; story

cards; story maps; themes; epic stories; features; minimal marketable feature; tasks;

• Agile estimating – Relative sizing; Delphi and Wideband Delphi; planning poker; affinity diagramming; ideal

time; velocity; cycle time; burn rate; cone of uncertainty;

• Agile scheduling – Planning the project, release, iteration and day; product vision; product roadmap; product

and iteration backlogs; retrospectives;

• Working with agile – Understanding agile quality management; refactoring; frequent verification and

validation; reducing technical debt; escaped defects; smells; spikes; kaizen; WIP limits; test-driven

development; continuous integration; agile modelling; wireframes; value stream mapping; risk management

techniques; risk-adjusted backlogs; risk burn down chart;

• Stakeholder and team management – Common project roles; identifying and managing stakeholders;

collaboration; motivation; negotiation; emotional intelligence; conflict management; leadership; ground

rules; agile tooling; servant and adaptive leadership;






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• Agile communication – Colocation; war rooms; osmotic communication; high bandwidth communication;

active listening; information radiators and information refrigerators; Kanban boards; burn up charts, burn

down and burn down bar charts; cumulative flow diagram;

• Earned value management – Standard earned value management (EVM); EVM adjusted to agile; reporting;

• Agile methodologies - Scrum; XP; Chrystal methods ; Dynamic Systems Development Method ; Lean

• Software Development ; feature driven development;

• About the PMI-ACP certification and the exam

• PMI-ACP exam simulations






11

PMI Risk Management Professional (PMI-RMP)®

Course Objective

This course prepares trainees for the PMI® Risk

Management Professional certification. Additionally the

course will also help to:

• Understand the risk management concepts,

approach and techniques;

• Adopt a risk management approach according to

the project’s environment;

• Identify and understand the project’s main risks;

• Effectively respond to the project’s risks;

• Control the risk throughout the project.

Course Information



days

Formats:

Classroom+elearning

Elearning

Target

Professionals that intend to apply for the PMI®–RMP® exam, as well as other professionals engaged in project risk

management practices.

Prerequisites

PMI® defined some prerequisites to obtain the certification. See more on: www.PMI®.org








12

Formats

PMI®-RMP® Exam Prep – e-learning

Our RMP® Exam Prep – e-learning course offers:




• Intuitive vídeo and audio lessons



• Course glossary and acronyms glossary

• Exam tips







• Available on mobile platforms – android

Demo Hands-on


learning course:


ing.com/learning/

PMI®-RMP® Exam Prep – e-learning + classroom

This course includes the RMP® Exam Prep - e-learning course plus classroom training.

Program

This course will lead you through all PMBOK® chapters, including:

• About the course

• Project management basics - Projects vs operations; project management and its constraints; Organizational

structures and their influence on project performance; project life cycle; PMO; knowledge areas and process

groups; stakeholders, their roles and expectations; project life cycle and product life cycle.

• Process Group – Initiating; planning; executing; monitoring & controlling and closing; inputs, tools and

outputs;

• Risk management framework- The role of risk management; risk management and uncertainty; micro vs.

macro risk management; risk anatomy; formulating risks; risk factors; risk and decision making; integrating risk

management with other project management knowledge areas; risk and the project life cycle.

• Plan risk management– Risk strategy, risk management plan; risk categories; risk breakdown structure; risk

appetite, risk tolerance and risk thresholds; using organizational process assets; risk governance; adapting to

policies; capturing lessons learned;

• Identify risks – Identifying scope, time, resources and quality risks; risk register; root-cause analysis; checklists;

brainstorming; affinity diagrams; expert judgement; building consensus through NGT and Delphi; SWOT

analysis; assumptions analysis,

• Perform risk qualitative analysis – probability and impact assessment; risk matrix; risk score; project risk score;

data quality; risk urgency; watchlist; top 10 list; risk categorization;

• Perform risk quantitative analysis - Expected monetary value; decision tree; risk exposure; multi-impact risk;

Monte carlo analysis; sensitive analysis; tornado chart;

• Plan risk responses – Identifying risk causes; threats response strategies; opportunities response strategies;

contingencies plans; fallback plans; triggers; residual risks; secondary risks;






13

• Monitor risks – Monitoring cycle; risk performance information; risk reporting; workaround; risk trends; risk

audits; risk reassessments; risk closure; lessons learned

• Risk reporting and stakeholder engagement – Stakeholder engagement; communication management;

leadership styles;

• Overall project risk– Understanding and managing overall project risk; estimating and assessing the

contingency reserve;

• About the PMI®-RMP® exam

• Simulation, analysis and diagnosis of examination (PMI®-RMP®).






14

PMI Professional in Business Analysis (PMI-PBA)®

Course objective

This course aims to prepare trainees for obtaining the

PMI Professional in Business Analysis PMI-PBA SM .

Target

Project managers who wish to submit to the PMI® -

PBA® certification.

Course Information


Formats:

Classroom

Prerequisites PMI® defined some prerequisites to obtain the certification. See more on: www.PMI®.org.



Formats

PBA® Exam Prep – classroom

Our PBA® Exam Prep – classroom course offers:

• Discuss topics;

• Complete a simulated exam per each topic;

• Discuss the exam solutions;

• Complete learning exercises;

• Complete an integrated exam.






15

Program

This course includes the following topics:

• About – Exam eligibility requirements; application process; maintaining the certification; exam blueprint;

exam tips; about the course; preparing a study plan;

• Needs assessment – Define or review a business problem or opportunity; collect and analyse information;

clarify business needs and solution scope; identify and understand stakeholders; determine stakeholders

values;

• Planning – Review the business case; define an approach for ensuring traceability; establish a requirements

management plan that covers requirements elicitation, analysis, documentation, management and approval;

establish a change control process; setup a method for managing documents; define business metrics;

• Analysis – Requirements elicitation techniques; analyse, decompose and elaborate requirements; evaluate

product options and capabilities; allocate accepted or deferred requirements; obtain sign-off; write

requirements specifications; validate requirements; elaborate and specify detailed metrics and acceptance

criteria;

• Traceability and monitoring – Requirements tools; requirements monitor; update requirements status;

communicate status; manage changes;

• Evaluation – Validate test results; analyse gaps; obtain sign-off; evaluate the solution;

• Consolidation – Integrated exercises; complete and discuss final exam;

• Prepare next steps – Prepare study plan; prepare individual exam application.






16

Program Management Professional (PgMP)®

Course objective

• Prepare for obtaining the PgMP certification;

• Implement a solid program management

methodology from program initiation to project

closure;

• Understand program management principles,

concepts, processes, tools and techniques;

Course Information


Formats:

Classroom

• Learn how to adapt program management practices to specific situations.

Target

As project managers advance in their careers, the experience they gain in managing multiple, related projects and making

decisions that advance strategic and business objectives demonstrates this competence. As employers demand program

managers who can support the strategic objectives of the organization, PgMP® credential holders will gain a distinct

advantage in employment and promotional opportunities over their peers.

Prerequisites









17

About the credential

The PgMP credential recognizes advanced experience, skill and performance in the oversight of multiple related

projects and their resources aligned with an organizational objective. PgMP credential holders oversee the success

of a program – a way to group multiple, related projects to achieve benefits that may not be realized if the projects

were managed in a stand–alone fashion.

Formats

PMI®-PgMP® Exam Prep – classroom

Our PgMP® Exam Prep – classroom course offers:

• Discuss topics;




• Complete an integrated exam.

Program

This course includes the following topics:

• About – Course content and agenda; About the course materials; About the certification; About the exam;

• Framework – Understanding programs; Understanding program success and program failure; Types of

programs; Portfolio analysis; Performance domains; Program life cycle; Supporting processes and activities;

Organizational project management;

• Program strategy alignment – Organizational strategy and program alignment; Business case; Program plan;

Program roadmap; Environmental assessment;

• Benefit management – Understanding benefits; Benefit types; Identification; Analysis and planning; Delivery;

Transition; Sustainment;

• Stakeholder management – Program stakeholders’ roles; Stakeholder identification; Engagement planning;

Engagement;

• Program governance – Governance boards and responsibilities; Common governance roles; PMIS; Knowledge

management; Audit support;

• Life cycle management – Program definition; Program benefits delivery; Program closure;

• Communications management – Communications planning; Information distribution; Performance reporting;

• Financial management – Cost estimation; Financial framework establishment; Financial management plan;

Component cost estimation; Cost budgeting; Financial monitoring and controlling; Financial closure;

• Integration management – Initiation; Program management plan; Infrastructure development; Delivery

management; Performance monitoring and controlling; Transition and benefit sustainment; Closure;

• Procurement management – Procurement planning; Procurement; Procurement administration; Procurement

closure;

• Quality management – Quality planning; Quality assurance; Quality control;

• Resource management – Resource planning; Resource prioritization; Resource interdependency

management;

• Risk management – Risk management planning; Risk identification; Risk analysis; Risk response planning; Risk

monitoring and controlling;

• Scope management – Scope planning; Scope control;

• Schedule management – Schedule planning; Schedule control;

• Exam simulation – Exam simulations; Exam analysis and diagnosis.






18

ITIL®4 Foundation

Target

Professionals involved in IT services.

Course objective

The Foundation level is the entry level qualification

which offers you a general awareness of the key

elements, concepts and terminology used in the ITIL

service lifecycle, including the links between lifecycle

stages, the processes used and their contribution to

service management practices.

Course Information



days

Formats:

Classroom

Elearning

Prerequisites

There are no prerequisites for this course.

ITIL®

XPM Consulting was audit and was accredited has Accredited Training Organization.








19

Formats

ITIL® Foundation – Elearning

Since 2006, XPM has dedicated thousands of training hours preparing project managers for the PMP® exam. Now,

our experience is available online and you can prepare yourself for the exam at your one pace.

Our ITIL Foundation 2011 - elearning course offers:

• Accessible through any Internet connection




• Learn with a Axelos Accredited Training Organization

• Interactive vídeo and audio lessons

• Enjoy learning games, such as sudoku and crosswords


• Exam simulation questions

• Exam tips


• Access a glossary

• Hyperlinked glossary of terms






Demo Hands-on


learning course:


ing.com/learning/

ITIL® Foundation – Classroom

This course is based on group discussion, exercises and exam questions.

Training materials

Training manual that includes presentations and exercises

Program

The course includes the following topics:

• About the course;

• About the exam;

• Introduction – About ITIL 4; The structure and benefits of the ITIL 4 framework;

• Key Concepts - Value and value co-creation; Organizations, service providers, service consumers, and other

stakeholders; Products and services; Service relationships; Value: outcomes, costs, and risks;

• The four dimensions of service management - Organizations and people; Information and technology;

Partners and suppliers; Value streams and processes; External factors;

• The ITIL service value system - Service value system overview; Opportunity, demand, and value; The ITIL

guiding principles; Governance; Service value chain; Continual improvement; Practices;

• ITIL management practices - General management practices; Service management practices; Technical

management practices.






20

PRINCE2® Foundation

Course objective

By the end of this course, you will be able to:

• Apply the principles, themes and processes to a

project scenario

• Create and assess management products for a

given scenario

• Attempt the PRINCE2 Foundation exam with

confidence

• Begin to apply the method, tailoring it to the

project’s needs

Course Information


Formats:

Classroom

• Define the relationships between the roles, management products, principles, themes, techniques and processes

of PRINCE2

Target

Professionals who are starting a career in project management or project team leaders who wish to demonstrate their

project management knowledge.

Prerequisites


PRINCE2®







21


XPM Consulting is a PMI® Registered Education.

Formats

PRINCE2® Foundation – Classroom

The training approach includes:

• Discussing topics

• Completing a simulated exam per each topic

• Discussing the exam solutions

• Completing learning exercises

• Completing an integrated exam

Training materials


Program

All the following chapters are covered:

• Overview of principles, Themes, Processes and Products

• Themes

– Business Case (BC), Organization (OR), Quality (QU), Plans (PL), Risk (RK), Progress (PG) and Change

(CH)

• Processes

– Starting up a Project (SU), Directing a Project (DP), Initiating a Project (IP), Controlling a Stage (CS),

Managing Product Delivery (MP), Managing a Stage Boundary (SB), Closing a Project (CP)

• Exam Prep






22

PRINCE2® Practitioner

Course objective


• Apply the principles, themes and processes to a

project scenario

• Create and assess management products for a

given scenario

Course Information


Formats:

Classroom

• Attempt the PRINCE2 Practitioner exam with confidence

• Apply the method, tailoring it to the project’s needs

• Define the relationships between the roles, management products, principles, themes, techniques and processes of

PRINCE2

Target

Project managers who wish to submit to the PRINCE2 Practitioner certification exam.

Prerequisites


PRINCE2®









23

Formats

PRINCE2® Practitioner – Classroom







Training materials


Program


• About – Course objectives and approach; PRINCE2 certification structure; understand PRINCE2 exams;

• PRINCE2 overview – Project management overall concepts; PRINCE2 framework;

• PRINCE2 principles – Analyze, based on examples and case studies, a set of project management universal

principles. These principles include:

– Continued business justification; Learn from experience; Defined roles and responsibilities; Manage by

stages; Manage by exception; Focus on products; Tailor to suit the project environment

• PRINCE2 themes – Analyze, based on examples and case studies, the different project aspects that have to be

continuously managed and integrated, in order to achieve project objectives. These themes include:

– Business Case; Organization; Quality; Plans; Risk; Change; Progress

• PRINCE2 processes –PRINCE2 processes define the activities required to direct, manage and deliver a

successful project. The following processes are executed from the project start to its closure:

– Starting up a Project; Directing a Project; Initiating a Project; Controlling a Stage; Managing Product

Delivery; Managing a Stage Boundary; Closing a Project

• Integrated exam simulation– Complete simulation exams.






24

PRINCE2® Agile Foundation

Course objective


• Apply for the PRINCE2 Agile Foundation exam

with confidence, as well as deepen your

knowledge project management principles,

themes and processes, according to PRINCE2

Agile and international best practices

• Attempt the PRINCE2 Agile Foundation exam with confidence

• Begin to apply the method, tailoring it to the project’s needs

Course Information


Formats:

Classroom

Target

Professionals who are starting a career in project management or project team leaders who wish to demonstrate their

agile project management knowledge.

Prerequisites


PRINCE2®









25

Formats

PRINCE2® Agile Foundation – Classroom







Training materials


Program


• About PRINCE2 Agile, PRINCE2 Agile Foundation certification and exam

• Overview of PRINCE2 Agile principles, themes, processes and products

• The Business Case, Organization, Quality, Plans, Risk, Progress and Change themes

• Starting up a Project

• Directing a Project

• Initiating a Project

• Controlling a Stage

• Managing Product Delivery

• Managing a Stage Boundary

• Closing a Project

• Perform consolidation exercises

• Complete simulation exams

• Prepare a study plan






26

PRINCE2® Agile Practitioner

Course objective


• Apply for the PRINCE2 Agile Practitioner exam

with confidence, as well as deepen your

knowledge project management principles,

themes and processes, according to PRINCE2

Agile and international best practices

Course Information


Formats:

Classroom

• Attempt the PRINCE2 Agile Practitioner exam with confidence

• Apply the method, tailoring it to the project’s needs

Target

Project managers who wish to submit to the PRINCE2 Agile Practitioner certification exam.

Prerequisites


PRINCE2®









27

Formats

PRINCE2® Agile Practitioner – Classroom







Training materials


Program


• Blending PRINCE2 and agile together

• Starting Up a Project, Initiating a Project (including the Business Case)

• Requirements, User Stories and Change

• Organization

• Servant Leadership

• Principles and behaviours

• The Agilometer and the Risk Theme

• Managing Product Delivery (Scrum, Plans, Progress, estimation, burn charts, Information Radiators, Work

Packages)

• Quality

• Controlling a Stage, Managing a Stage Boundary

• Frequent Releases and Retrospectives

• Directing a Project and Closing a Project

• Management Products

• Rich Communication

• Kanban

• Lean Start-up

• Health Check, Transitioning, PM tips






28

Program Management Foundation (Managing

Successful Programmes Foundation)

Course objective


• Apply for the Managing Successful Programmes

Foundation exam with confidence, as well as

understand a set of guiding principles and process

that can be used to support the coordination of

smaller projects combined in a programme,

assuring the objectives are more easily achieved.

Course Information


Formats:

Classroom

Target

Project managers, program managers

Prerequisites




Formats

Program Management Foundation – Classroom









29




Training materials


Program


• Managing Successful Programmes philosophy and structure

• What is a programme and how it differs to both business as usual and project work

Relationship between the Managing Successful Programmes principles, governance themes and the

transformational flow.

• The 7 Managing Successful Programmes principles

– Remaining aligned with corporate strategy

– Leading change

– Envisioning and communicating a better future

– Focusing on benefits and threats to them

– Adding value

– Designing and delivering a coherent capability

– Learning from experience

• The 9 Managing Successful Programmes governance themes

– Organisation

– Vision

– Leadership and stakeholder engagement

– Benefits management

– Blueprint design and delivery

– Planning and control

– Business case

– Risk and issue management

– Quality and assurance management

• The 6 Managing Successful Programmes Transformational Flow Processes

– Identifying a programme

– Defining a programme

– Managing the tranche

– Delivering the capability

– Realizing the benefits

– Closing a programme






30

Program Management Practitioner (Managing

Successful Programmes Practitioner)

Course objective


• Apply for the Managing Successful Programmes

Foundation exam with confidence, as well as to

provide you with the ability to apply the

Managing Successful Programmes standard in a

relatively simple programme. The purpose of the

practitioner level is to determine whether a candidate has sufficient knowledge and

understanding of the Managing Successful Programmes standard as is able to apply within a

programme management environment.

Course Information


Formats:

Classroom

Target

Project managers, program managers

Prerequisites









31

Formats

Program Management Practitioner – Classroom







Training materials


Program

This course provides you with a thorough understanding of the Managing Successful Programmes, programme

management methodology, providing you with the skills needed to confidently use Managing Successful

Programmes to manage programmes in line with strategic focus of a business and its day to day running.

The performance of a successful Managing Successful Programmes Practitioner candidate is that candidates need to

exhibit the competences required for the Foundation qualification and show that they can apply the Managing

Successful Programmes guidance in a relatively uncomplicated programme within a programme environment.

• Managing Successful Programmes Philosophy and structure

• What is a programme and how it differs to both business as usual and project work

Relationship between the Managing Successful Projects principles, governance themes and the

transformational flow.

• The 7 Managing Successful Programmes Principles

– Remaining aligned with corporate strategy; Leading change; Envisioning and communicating a better

future; Focusing on benefits and threats to them; Adding Value; Designing and delivering a coherent

capability; Learning from experience

• The 9 Managing Successful Programmes Governance Themes

– Organization; Vision; Leadership and stakeholder engagement; Benefits management; Blueprint

design and delivery; Planning and control; The Business case; Risks and issue management; Quality

and assurance management

• The 6 Managing Successful Programmes Transformational Flow Processes

– Identifying a programme; Defining a programme; Managing the tranche; Delivering the capability;

Realizing the benefits; Closing a programme






32

Scrum Master

Course objective

Prepare trainees for obtaining the Professional Scrum

Master I and II credentials, of Scrum.Org as well as the

Scrum Master Accredited Certification Program

(SMAC), issued by the Scrum Institute. Additionally the

course will also help to:

• Apply Scrum practices on specific project situations;

• Understand the Scrum approach throughout the project;

• Understand the challenges of the Scrum approach;

• Determine if the Scrum approach is an option considering the project situation and

environment;

• Adapt the Scrum approach.

Course Information



days

Formats:

Classroom

Classroom+Elearning+

exam voucher

Elearning

Target

Professionals that intend to apply for the Professional Scrum Master I or II, as well as the Scrum Master Accredited

Certification Program (SMAC), issued by the Scrum Institute. Additionally, the course targets professional that want

to develop knowledge of scrum practices.








33

About Scrum.org

Scrum.org leads the evolution of Scrum, maintaining the Scrum Guide TM in 30 languages, providing Scrum

assessments and hosting community forums and webcasts.

Prerequisites

Scrum.org defined some prerequisites to obtain the certification. See more on: www.scrum.org

See the requirements for the Scrum Master Accredited Certification Program (SMAC), issued by the Scrum

Institute here: Scrum Institute

Exam

For an extra fee exam can be included.

Formats

Scrum Master - elearning

Our Scrum Master elearning offers:


• 60 days access licence






• Course glossary

• Acronyms glossary

• Exam tips







• Available on mobile platforms (android)

Demo Hands-on


learning course:


ing.com/learning/

Scrum Master classroom

The classroom training approach includes:

• Discussing topics;

• Presenting relevant examples, templates and checklists;

• Complete group case studies;

• Completing a simulated exam per each topic;

• Discussing the exam solutions;

• Completing learning exercises;

• Completing an integrated exam;

• Help students to prepare a case study and an exam application process.






34

Scrum Master classroom+elearning+exam voucher

The course includes the classroom training plus 60 days access to the scrum master elearning course and an exam

voucher for the Scrum Master Accredited Certification Program (SMAC)

Classroom training material:

• Copy of The Scrum Guide TM ;

• Student’s handbook;

• Exercise book;

• Exam prep questions.

Program


• About the Professional Scrum Master certification and the Scrum Master Accredited Certification Program

(SMAC)

• Introduction to Scrum – Project; project success and project failure; project management; waterfall approach;

agile history; agile methodologies; agile manifesto; Scrum fundamentals; Scrum benefits and drawbacks;

Scrum misconceptions;

• Understanding the Agile manifesto – Agile values and principles;

• Initiating the project – Business case; project charter; contracts; kick off-meeting; establishing a vision;

• Managing requirements – Requirements identification, organization and prioritization techniques; themes,

epics, stories and tasks;

• Estimating – Working with relative sizing, ideal time and velocity; cycle time; burn rate; scrum estimating

techniques;

• Scrum events and artefacts – Planning the project, release, sprint and day; working with product and iteration

backlogs; sprint review and sprint retrospective;

• Working with Scrum – Understanding scrum quality management; Scrum technical design; manage work in

progess; scrum risk management; sprint types; scrum of scrums;

• Stakeholder and team management – Common scrum project roles; identifying and managing stakeholders;

managing team collaboration;

• Scrum communication – Planning scrum communication; organizing team space; scrum meetings; scrum

reporting;

• Consolidation – Integrated exercises; complete and discuss final exam.

• Prepare next steps – Prepare a study plan; prepare individual exam applications.






35

Scrum Product Owner

Course objective

Prepare trainees for obtaining the Professional Scrum

Product Owner I credentials, of Scrum.Org as well as the

Scrum Product Owner Accredited Certification

Program (SPOAC), issued by the Scrum Institute.

Additionally the course will also help to:

• Understand the Scrum approach throughout the project;

• Recognize the main scrum principles, artifacts and events

• Apply Scrum practices relevant of the Scrum Product Owner role;

• Create a product vision

• Organize and define the product backlog

• Guarantee that the best possible work was done for client satisfaction.

Course Information

Class duration: 16

hours

Formats:

Classroom

Classroom+ exam

voucher

Target

Professionals that intend to apply for the Professional Scrum Product Owner I, as well as the Scrum Product Owner

Accredited Certification Program (SMAC), issued by the Scrum Institute. Additionally, the course targets professional

that want to develop knowledge of scrum practices.








36

About Scrum.org

Scrum.org leads the evolution of Scrum, maintaining the Scrum Guide TM in 30 languages, providing Scrum

assessments and hosting community forums and webcasts.

Prerequisites

Scrum.org defined some prerequisites to obtain the certification. See more on: www.scrum.org

See the requirements for the Scrum Product Owner Accredited Certification Program (SMAC), issued by the

Scrum Institute here: Scrum Institute

Exam

For an extra fee exam can be included.

Formats

Scrum Product Owner classroom

The classroom training approach includes:

• Discussing topics;

• Presenting relevant examples, templates and checklists;

• Complete group case studies;

• Completing a simulated exam per each topic;

• Discussing the exam solutions;

• Completing learning exercises;

• Completing an integrated exam;

• Help students to prepare a case study and an exam application process.

Scrum Product Owner classroom+exam voucher

The course includes the classroom training and an exam voucher for the Scrum Product Owner Accredited

Certification Program (SPOAC).


• Copy of The Scrum Guide TM ;


• Exercise book;


Program


• About the Professional Scrum Product Owner

certification and the Scrum Product Owner

Accredited Certification Program (SPOAC)

• About the certification and exam

• Introduction to Scrum

• Initiating scrum projects

• Manage requirements

• Elaborate the product backlog

• Estimate with scrum

• Scrum events and artifacts

• Scrum Communication

• Manage risk

• Consolidation – Integrated exercises; complete

and discuss final exam.

• Prepare next steps – Prepare a study plan;

prepare individual exam applications.






37

DevOps Practitioner

Course objective

The course demonstrates how to merge development

(Dev) with operations (Ops), bringing people, processes

and technology together to deliver value to customers

on an ongoing basis.

The course also prepares you for the Certified DevOps

Generalist TM from the International DevOps Certification

Academy TM .

Target

Scrum Master, Developers de Aplicativos e Serviços, Tests engineers, Project managers, test

managers, IT service managers, process managers, product owners

Course Information

Class duration: 24

hours

Formats:

Classroom

Classroom+ exam

voucher



Formats

DevOps Practitioner classroom

Our classroom course adopts a highly practical approach while still preparing participants for

the exam. The course approach includes:

• Discuss each topic with a focus on its practical implementation

• Provide examples, relevant templates and checklists

• Complete, present and discuss case studies






38

• Complete and diagnose simulation exams for each module

• Complete and diagnose an integrated battery of exam questions

• Prepare a study plan and individual exam applications

DevOps Practitioner classroom+exam voucher

The course includes the classroom training and an exam voucher for the Certified DevOps Generalist TM .



• Exercise book;


Program

The course topics includes:

• DevOps overview

• Build the DevOps organization

• DevOps roles

• DevOps Flow

• DevOps continuous delivery and deployment pipeline

• Test automation

• Low risk DevOps code deployment

• DevOps information security

• DevOps feedback

• Monitoring DevOps Software life cycle

• Learning-driven DevOps organization






39

Kanban Practitioner

Target

Scrum Masters, Agile Coaches, leaders, development teams

Course objective

In this course you will learn how to improve your agility

with commitment and cadence. Additionally, you will

learn how to manage and evolve Kanban over time.

Finally, this course will help you to prepare for the IBQMI

Approved Kanban Professional certification of the

International Business and Quality Management

Institute TM .

Course Information


Formats:

Classroom

Classroom+ exam+

voucher



Formats

Kanban Practitioner classroom

Our classroom course adopts a highly practical approach while still preparing participants for the exam. The course

approach includes:




• Complete and diagnose simulation exams for each module






40

• Complete and diagnose an integrated battery of exam questions

• Prepare a study plan and individual exam applications

Kanban Practitioner classroom+exam voucher

The course includes the classroom training and an exam voucher for the IBQMI Approved Kanban Professional

certification.



• Exercise book;


Program

The course includes the following topics

• Kanban 101

• Origin and history

• The four principles of Kanban

• Implementing Kanban

• Push vs. Pull systems

• Kanban Board vs. card walls

• Kanban Cards

• WIP limits

• Tracking work

• Cycle Time

• Lead Time

• Total Work in Process (WIP)

• Visualisation

• Cumulative Flow Diagrams

• Continuous improvement

• Kaizen Culture






41

AACE – Earned Value Professional

Course objectives

This course prepares trainees for the Earned Value

Professional (EVP) credential from the Authority for

Total Cost Management organization. Additionally, the

course discusses the weakness of the traditional project

control process, introducing a more sophisticated

control system.

Course Information


Formats:

Classroom

The Earned Value Management (EVM) technique is analyzed in detail with its status,

variance forecast metrics. Multiple exercises will enable trainees to apply EVM to

practical scenarios. The course will also address how to apply EVM within the

organization.

Target

Program managers, project managers, PMO managers, senior management, cost

controllers and other elements engaged in the project cost management.



AACE International

The Authority for Total Cost Management Is a non-profit association serving the total cost management community since

1956. They provide their members and stakeholders with the resources they need to enhance their performance and

ensure continued growth and success. With over 9,000 members world-wide, they serve total cost management

professionals in a variety of disciplines and across all industries. They have members in 100 countries.. To know more

about the certification and the association: http://www.aacei.org/






42

Formats

AACE – Earned Value Professional - Classroom

This course is based on:

• Discuss topics;




• Completing simulation exams.

Case Study

A case study will enable trainees to apply the acquired knowledge to practical scenarios.

Program

The course includes the following topics

• About the course;

• Pre-course test;

• Introduction to project management – Projects vs operations; understand project success and failure; reasons

for failure of international projects; project management and its constraints; organizational structures and

their influence on project performance; international trends in project management; the importance of

adopting project life cycles; the evolving role of the PMO; stakeholders, their roles and expectations;

organizational project management;

• Earned Value Management framework – Why traditional control processes fail; EVM history; EVM standards;

EVM basic metrics; performance indicators; forecasting performance;

• Setting up the control system – EVM requirements over scope planning; developing and optimizing a schedule

to support EVM; CPM vs EVM analysis; setting up a budget structure; cost traceability; risks management;

working with contingency and management reserves; internal baseline review and readiness checklists;

criteria for measuring work in progress;

• Controlling with EVM – Authorizing work; reporting performance; changes to baselines; OTB and OTS; EVM

and risk monitoring;

• Implementing EVM within the organization – Overcome common challenges; dealing with special case;

• Implementing EVM in MS project.






43

Project Management Core

“Excellent exposure of knowledge, accompanied by many practical examples. There were permanent incentives for

individual and group participation. Complete availability from the trainer.”….…………-----------------------------------..…… João C.

Course Objective

At the end of this course, participants should be able to

implement the main project management processes,

techniques and tools.

Target

Project managers and team leaders



Course Information



days

Formats:

Classroom

Elearning

Formats

Project management core E-learning

Our Project Management Core – e-learning course offers:






• Case studies and other exercises

• Learning games such as "Sudoku" and "crosswords"

• Concepts and acronyms glossary






44








• Available on mobile plataforms (mobile phones and tablets)

Demo Hands-on


learning course:


ing.com/learning/

Project management core classroom

The course adopts a highly practical approach that includes:

• Topics discussions with a focus on their practical implementation

• Presentation of examples, templates and checklists

• Completion of case studies

• Individual and group exercises

Case study

Throughout the course, a case study will enable trainees to apply the acquired knowledge to practical scenarios.

Training materials

• Project management first aid kit includes templates, checklists, examples and videos, that helps project

manager with the transition from the classroom to the field.

• Training manual that includes presentations and exercises.

Program

• Introduction - Projects vs operations; project management and its constraints; Organizational structures and

their influence on project performance; project life cycle; PMO; knowledge areas and process groups;

stakeholders, their roles and expectations;

• Initiation – Project charter; project selection methods; business case; statement of work;

• Scope - Project vs product scope; scope management challenges; requirements definition; requirements

traceability; scope statement; PBS; WBS; WBS dictionary; WBS development best practices; scope verification;

• Time– Dependencies; lags and leads; critical path method; duration estimates; PERT; schedule reserve

analysis; crashing, fast tracking and other compression techniques; schedule levelling; schedule formats;

schedule development best practices; critical chain; Monte Carlo; velocity diagrams and linear scheduling; line

of balance; prioritizing time or resources;

• Cost planning– Cost types; cost estimation; life cycle costing; learning curve; cost reserve; depreciation; cost

budgeting; “S Curve”; reconciling funds; cost allocation;

• Quality - Understanding quality principles and processes; establish quality standards and metrics; quality

assurance; quality control;

• Human resources – Project organization; establishing responsibilities; managing staffing; conflict; motivation;

• Communications– Planning communication; bottom-up and top-down communication; managing

expectations; managing resistance;

• Risk– Planning, identifying, analyzing and responding to risks; quantitative approach to risk management;

• establishing and managing the contingency reserve; establishing the project baseline;

• Monitoring and closing – Control table; traditional control vs earned value management; measuring activity

performance; reporting project performance efficiently; change management; closure.






45

Microsoft Project Core

“Very focused and oriented toward project management practice, properly framed by the theory.”……………… Gonçalo M.

Course Objective

The course presents a consistent, thorough and simple

planning and controlling process based on MS project. At

the end of the course, participants will be able to

plan, update and report progress using MS project,

adopting international best practices.

Course Information


Formats:

Classroom

Target

Project manager and team member

Prerequisites

We recommend attending our Project management Core course


XPM Consulting is a PMI® Registered Education provider

Formats

Ms Project core classroom











46

Case study


Training materials

• Project management first aid kit – We consider fundamental that all knowledge acquired and all the

interest created with the training can be implemented on the field. Like this, we create the Project

Management First Aid Kit which includes templates, checklists, examples and videos, which helps project



Program

• MS Project overview – File types; navigation; views and tables; help and tutorials; wizards; setup options;

• Define projects in MS-Project - Creating projects; defining properties and options; updating calendar and

calendar options;

• Scope planning – Creating phases, deliverables and activities; define hierarchies; using a WBS dictionary;

• Plan time – Dependency types; lags; leads; alternative methods to establish dependencies; constraints chart;

milestones chart; estimate using fixed duration, fixed work and fixed units; deal with deadlines; constraints

and activity calendar; analyse the critical path;

• Plan resources – Creating and maintaining project resources; allocating resources to activities; reviewing

activity and resource allocation; planning resource capacity;

• Close the project plan – Implementing the project reserve; optimizing the plan; establishing baselines;

• Update the project plan – Updating durations; updating work; revising estimates;

• Monitor and to control progress – Creating a control table; identifying variances; forecasting performance;

managing changes to project baselines;

• Report performance - Select, create and publish reports; setup report layout; filters and groups; customize

views.






47

Project Management Fundamentals

“Practical sessions that highly consolidate the theory.”………………………………………………………………………………… Madalena F.

Course Objective

Prepare participants to have a common

understanding regarding language, principles and

techniques of project management.

Course Information


Target

Project team members, team leaders’ managers and

other professionals that interact with project.

all

Formats:

Classroom



Formats

Project Management Fundamentals Classroom






Case study

Throughout the course, a case study will enable trainees to apply the acquired knowledge to practical scenarios






48

Training materials

• Project management first aid kit – We consider fundamental that all knowledge acquired and all the

interest created with the training can be implemented on the field. Like this, we create the Project




Program

The course includes the following modules:

• Introduction to project management

• Scope planning

• Time management

• Cost management

• Quality management

• Risk management

• Monitoring and controlling

Only available to groups or companies requests






49

Agile Project Management

Course Objective

The course prepares participants for the implementation

of an agile methodology to a project from the beginning

till the end.

Through a set of case studies, Agile Project Management

course, prepares participants to apply a sound

methodology in managing a project, from its inception

to its completion.

Target

Project team members, team leaders’ managers and all other professionals that interact with project.

Course Information


Formats:

Classroom



Formats

Agile Project management classroom

Our classroom course adopts a highly practical approach that includes:




• Complete simulations and role playing






50

Training materials

• Agile Project management first aid kit – We consider fundamental that all knowledge acquired and all

the interest created with the training can be implemented on the field. Like this, we create the Project




Case study


Program

The course program includes:

• About the course

• Introduction

• Initiation

• Define scope and prepare the product backlog

• Plan the project, releases and sprints

• Plan sprints, releases and projects costs

• Plan quality

• Plan resources

• Promote a transparent communication

• Manage project performance and product development uncertainty

• Sprint execution

• Control and close the project







51

Agile Planning

Course Objective

Agile Planning course presents a comprehensive and

proven set of tools to estimate and plan projects within

an uncertain context. The project estimating

conventional approach struggles to adapt to the

dynamic and disruptive context of current projects.

Additionally, the course fits the estimation and planning

process into a theoretical framework and anticipates

many of the practical implementation scenarios.

Course Information


Formats:

Classroom

At the end of the course, participants should be able to estimate and plan agile projects in different situations, while

incorporating changes to deliver value to the customer.

Target

Project team members, team leaders’ managers scrum team members and everyone interested in agile planning.



Formats

Agile Planning classroom

Our classroom course adopts a highly practical approach that includes:








52


• Complete simulations and role playing

Training materials

• Agile Project management first aid kit – We consider fundamental that all knowledge acquired and all

the interest created with the training can be implemented on the field. Like this, we create the Project




Case study


Program

The course program includes:

• Introduction to agile

• Estimating the product backlog

• Estimating techniques

• Release planning

• Sprint planning







53

Handling Multiple Projects

Course Objective

Planning and managing individual projects is

challenging as today’s marketplace is demanding for

products increasingly faster and straining available

resources. In a multi-project environment, those

challenges are magnified and new challenges arise.

Do you work on more than one project at a time? Are

you having trouble juggling limited resources? Would

Course Information


Formats:

Classroom

you like to increase your personal and project productivity?

At the end of this interactive training, participants should be able to manage multiple projects with confidence and

control. The course deals with initiating, planning and controlling projects in a multi-project environment.

Target

Project managers engaged in a multi-project environment.



Formats

Handling multiple projects Classroom

The training will be based on a case study that creates the basis for group discussion and hands-on exercises.






54

Program

• About – Introductions; course objectives; course outline and course approach.

• Introduction – Project vs operations; understanding project success; understanding project failure; project

management and project constraints; project life cycle; knowledge areas and process groups; stakeholders,

their roles and expectations; organizational structures and their influence on project performance; PMO’s;

understanding programs and portfolios; differences between multiple projects and programs and portfolios;

multi-projects scenarios and challenges;

• Managing personal workload – Personal time management; categorizing work; to-do trap; intuitive

management; overloads; managing productivity; managing priorities; gatekeeping; the importance of

compartmentalization; tracking down personal progress;

• Selecting and launching multiple projects – Defining a project portfolio; portfolio project selection; preparing

a business cases; project selection methods; establishing statements of work; formally initiating programs and

projects; multi-project and project governance;

• Managing multi-project scope - Project vs product scope; scope management challenges; planning scope

management; requirements definition; requirements traceability; project and multi-project scope statement,

PBS, WBS and WBS dictionary; scope verification; managing project interfaces;

• Managing multi-project time – Planning schedule management; dependencies; lags and leads; logical

dependencies across projects; establishing projects priorities; critical path method; duration estimates;

estimating under uncertainty; schedule reserve analysis; crashing, fast tracking and other compression

techniques; schedule leveling; schedule formats; scheduling multiple projects; schedule development best

practices; critical chain; Monte Carlo; velocity diagrams and linear scheduling; line of balance; prioritizing time

or resources; scheduling issues for an independent project portfolio; resolving issues between project and

portfolio constraints; managing group workload;

• Managing multi-project cost – planning cost management; cost types; cost estimation; life cycle costing;

learning curve; cost reserve; depreciation; budgeting projects and multi-projects; “S Curve”; reconciling funds;

managing portfolio constraints; cost traceability and reporting;

• Managing multi-project quality - Understanding quality principles and processes; establish quality standards

and metrics; quality assurance; quality control;

• Managing multi-project human resources – Project organization; establishing responsibilities; managing

resources at project and multi-project level; managing team commitments; conflict and motivation

management in a multi-project environment;

• Managing multi-project communications– Identifying stakeholders; managing resistance; managing

stakeholders expectations; planning communication; bottom-up and top-down communication; reporting on

project and multi-project level;

• Managing multi-project procurement – Centralized vs decentralized procurement; contract types; contract

incentives; make or buy; procurement management plan; SOW; procurement documents; conduct

procurement; administer procurement; managing contract changes; contract termination; close procurement;

• Managing multi-project risk– Planning, identifying, analysing and responding to risks; quantitative approach to

risk management; establishing and managing the contingency reserve; establishing the project baseline;

managing overall project risk; managing multi-project risks;

• Monitoring and closing multi-project – Variance analysis; corrective and preventive actions; traditional control

vs earned value management; earned value management at multi-project level; measuring activity

performance; reporting project and multi-project performance; change management; closure.







55

Our trainer

Henrique Moura

………………………………………………………………………

Is a project management professional with experience as project manager, trainer, consultant

and author.

He has managed projects for 15 years across multiple industries. He has managed complex

international projects with large teams and multiple vendors, acting as either supplier or

customer project manager. He has been particularly focused on IT projects and PMO

implementations, but he also has experience in process reengineering, marketing and product

development projects.

Henrique Moura is the author of the PMP® exam prep books "McGraw-Hill Education PMP®

Project Management Professional Exam", published in the United States by McGraw-Hill in 2014 and "PMP® Sem

Segredos", published in Brazil by Elsevier in 2013.

He has an extensive world-wide experience as a project management trainer and consultant, delivering training

sessions, conducting workshops, coaching, conducting project health checks and implementing PMO's. His

experience crosses industries such as oil & gas, construction, manufacturing, finance, government, media telco,

utilities, nuclear, consumer goods and healthcare.

He regularly works in countries such as UAE, Saudi Arabia, Oman, Bahrain, Malaysia, Ghana,Mozambique, Brazil,

Costa Rica, Portugal, Spain, France, Germany and Switzerland.

He also acts or acted as lecturer for several institutions, including Catolica Business School, Nova School of Business

and Economics, ISEG, FCT, Caledonian College of Engineering (Oman), Universidad por la Cooperación Internacional

(Costa Rica), UAL, ISLA, Military Academy, INA and ISEP.

He was a speaker in several international congresses, including PMI AGC conference held in Bahrain in 2015, PMI

EMEA congress held in Marseille in 2012 and PMI Portugal congress held in Lisbon in 2012. He was also a key note

speaker in the PMI Portugal Chapter 2011 congress.

He has worked for PMI as an evaluator for the 2011 Project Management Literature Award - PMI David I. Cleland. He

was also a member of the volunteer team developing the PMBOK® Guide 5th edition and the Standard for Program

Management – 4th and 2nd Edition.

Henrique Moura is a certified PMI-PMP®, PMI-RMP®, PMI-ACP®, ITIL Foundation®, EVP, Prince 2 and PSM.






56

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