Ambulance UK Feb 2020

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NEWSLINE AMBULANCE UK - FEBRUARY SCAS 999 service hits all response time targets over Christmas and New Year Thanks to the hard work and dedication of all its staff and volunteers working over the busy Christmas and New Year period, South Central Ambulance Service NHS Foundation Trust (SCAS) is delighted to announce that it met all its national response time targets in the two-week period from ‘Black Friday’, 20 December 2019 to 2 January, 2020. This means that all patient emergencies received by SCAS’ clinical co-ordination centres in Bicester, Oxfordshire, and Otterbourne, Hampshire – whether triaged as a Category 1 life-threatening emergency or a Category 4 less urgent emergency – received an ambulance response within the timescales set out by NHS England that all ambulance services are measured by. Mark Ainsworth, Director of Operations at South Central Ambulance Service NHS Foundation Trust, said: “The Christmas and New Year fortnight is an exceptionally busy time for all emergency services and I’m delighted that we were able to continue to deliver excellent clinical care both in person and over the phone, and a responsive and appropriate service to all those patients who called 999 during these two weeks. As well as passing on my gratitude to our staff working in our clinical co-ordination centres and on the road, we also received fantastic support right across the South Central area from our volunteer community first responders and co-responders from local fire and rescue services, police services and military personnel.” Will Hancock, Chief Executive at South Central Ambulance Service NHS Foundation Trust, added: “I’d like to thank all our staff and volunteers for working so hard all year round, and particularly over the Christmas and New Year season when they are away from their families. Despite an increase in demand for our 999 service compared to 12 months ago, the dedication, professionalism and commitment over the last two weeks has delivered these fantastic results at the busiest time of the year. I would also like to thank members of the public across our region for continuing to use NHS 111, urgent treatment centres, their local GP surgery and pharmacies for minor injuries and illnesses. This really helps ensure that we can respond quickly to the most serious and life-threatening emergencies via our 999 service whenever and wherever they happen in our region.” YAS Yorkshire Ambulance Service Emergency Medical Dispatcher scoops national award An experienced Emergency Medical Dispatcher (EMD) from Yorkshire Ambulance Service NHS Trust has been awarded EMD of the Year 2019 by the International Academies of Emergency Dispatch as part of their annual UK Navigator Awards. Aneela Ahmed, a 999 call handler in the Trust’s Wakefield Emergency Operations Centre, was commended for her great teamwork, professionalism and ability to cope well under pressure. She has worked for the region’s ambulance service for 22 years and has a wealth of experience in reassuring callers to the 999 service and providing clear direction on what they need to do to help patients prior to the arrival of an ambulance. On receiving the award, Aneela said: “As an EMD we deal with a multitude of scenarios and I always try to do my very best to help callers whatever situation they are faced with. People can be very distressed when calling 999 for ambulance assistance and it’s humbling to receive an award for helping others and doing a job I love. I am proud to be taking this award back to Yorkshire – it is for all the staff who work tirelessly in emergency operations centres.” Ashley Bond, Emergency Operations Centre Team Leader at YAS, was delighted about Aneela’s prestigious win and said: “Aneela is a role model for all EMDs and sets a standard that newcomers into the service should be aiming to achieve. She is so knowledgeable about the ambulance service as a whole, not just within the role she holds as an EMD. She isn’t afraid to help her colleagues when they are in need and does this in a confident, professional manner.” This is the third time a Yorkshire Ambulance Service EMD has won the award held by the International Academies of Emergency Dispatch during the past six years. Aneela, who lives in Bradford, is a Governor for Bradford District Care NHS Foundation Trust. She also supports her local community as a Councillor for the City of Bradford Metropolitan District Council where she has responsibilities as a member of the Joint Health and Social Care and Children’s Services Overview and Scrutiny Committee and as a member of the Fostering Panel. 32 For more news visit: www.ambulanceukonline.com
IN PERSON LAA News London’s Air Ambulance appoints new Medical Director London’s Air Ambulance Charity and Barts Health NHS Trust announced that Dr Tom Hurst has been appointed as the new Medical Director of the charity. Tom brings a wealth of expertise to the role. He is a currently a consultant in pre-hospital care with London’s Air Ambulance and a consultant in intensive care medicine and major trauma at King’s College Hospital. He trained in Manchester before undertaking a secondment to London’s Air Ambulance in 2008. Tom was Clinical Lead at East Anglian Air Ambulance from 2011 to 2014 and the sub-specialty lead for training in pre-hospital emergency medicine in London from 2014 to 2019. Tom’s appointment follows the departure from the medical director role of Dr Gareth Davies, who stepped down this year following the end of his tenure as Trustee to the Board of Directors. Gareth held the role from 1996 – 2019 and remains a consultant in pre-hospital care with the service. The Medical Director role is of vital importance to London’s Air Ambulance Charity and Barts Health NHS Trust, providing leadership in the delivery of quality clinical care in collaboration with the London Ambulance Service and ensuring the efficient running of this life-saving service. Commenting on his new role as Medical Director, Dr Tom Hurst said: “This is truly an exciting time for London’s Air Ambulance and I am proud to be a part of it. We have exciting new procedures coming down the track that have the potential to be transformative for our patients. “I look forward to building on the incredible work that Dr Gareth Davies has undertaken as Medical Director. Gareth has steered London’s Air Ambulance to be a global leader in prehospital care and we can see this in the way the charity is now considered a vital part of London’s emergency response. “Above all I look forward to driving forward the clinical developments that will help us create the next generation of survivors in the capital.” Chief Executive Officer of London’s Air Ambulance Jonathan Jenkins said; “The charity is delighted to welcome Dr Tom Hurst to this important role as we enter the next phase of development. Tom has an unwavering commitment to our vision for rapid response and cutting-edge care to end preventable deaths in London from serious injury. “I would also like to pay tribute to Dr Gareth Davies. Gareth has been instrumental to our charity’s development and has played no small part in ensuring we are recognised as a world-leading institution.” Barts Health Clinical Director for Emergency Medicine Dr Malik Ramadhan said: “This new post – joint between the Trust and the Charity is an exciting new model. Tom’s predecessor – Dr Gareth Davies - has left London’s Air Ambulance in an excellent position with a series of new processes coming on line to help critically injured patients. “Barts Health looks forward to continuing the partnership with the charity and the London Ambulance Service to push the boundaries of trauma survival and Tom is the ideal person to lead this programme.” London’s Air Ambulance Charity delivers rapid response and cutting-edge medical care to save lives in the city. The charity marks its 30th anniversary this year with the campaign 30 Years Saving Lives, of which HRH The Duke of Cambridge is Patron. EEAST News East of England Ambulance Trust (EEAST) appoints permanent Chief Executive Following an external recruitment process, the East of England Ambulance Trust (EEAST) has named Dorothy Hosein as its permanent Chief Executive. London’s Air Ambulance - Tom Hurst Dorothy has been Interim CEO since joining EEAST on 1 November 2018. Dorothy has extensive experience as a senior healthcare leader. Before joining EEAST she also delivered quality, performance and financial improvements at a range of hospitals, including the Mid-Essex Hospital and the Queen Elizabeth Hospital in King’s Lynn. The Trust now has a permanent Chair and CEO in place, providing stable leadership and direction to the organisation. Ann Radmore, regional director for NHS England and NHS Improvement in the East of England, welcomed Dorothy’s appointment, saying: >>> AMBULANCE UK - FEBRUARY Do you have anything you would like to add or include? Please contact us and let us know. 33
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Ambulance UK Feb 2020

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