IT One Magazine 2020

INTERVIEW
19
Can you tell us more about the way BIL uses the agile
methodology when it comes to developing new
technologies and services?
At BIL, we use agile principles at various levels. First, on building
a mindset around some key core values like « create, care
and collaborate ». Those BIL corporate values fit perfectly
with the agile vision that we have. We are organized in value
chains: as a matter of fact, teams are a mix of business and
IT. We build the scope on an MVP (Minimum Viable Product),
we try to have as many iterations/sprints as possible, we
promote transparency towards stakeholders and the regular
organization of retrospectives/lessons learned sessions. Next
to that, « communities » have been built around a specific
journey (with front to back contributors) or around a specific
role (product owner, architects, etc.).
What are some of the most interesting projects
you had the opportunity to work on in 2019?
In terms of challenge, I would pick our PSD2/open banking
platform. In terms of complexity, I think that no project can
beat our multi-year CBS program! Finally, in terms of creativity,
I would add all the additional features on BILnet Invest and
Daily that made our application a leading financial app in
Luxembourg.
What about the bank’s future projects in terms
of banking experience?
According to me, open banking initiatives might help us to build
new services and also be more selective and decide where we
want to be leading the customer experience. The new core
IN TERMS OF COMPLEXITY,
I think that no project can
beat our multi-year CBS
program!
banking will also come with lots of changes for employees
but some will also reach and impact our customers. On top
of that, we are investing a lot on services for our investors but
also on features that will help employees provide the right
advice at the right time.
You were named « Technology Expert of the Year »
during the first ever IT Ladies Night held in Luxembourg.
What does this recognition mean to you?
Well, I had some hesitations before accepting to apply. The
first being that our success is there thanks to the people in the
teams, not because of one single person. But, after discussions
with the members of my team, they said this was a recognition
for all of us and for BIL as well. It convinced me to go for it! And
when you receive the price, when you look at the 360 career
shift that I did, you think that there is a long way that has been
done and I am proud of this. Finally, nothing is impossible if
you dare and decide that it will not be!
Finally, how would you convince young girls to pursue
a career in the STEM field?
Do not think that things are destined to others and just believe
in yourself. It is important to listen to your heart and to dare! Also,
be aware that whatever the choice you make, you will always
be surprised by the ability you have to personalize your job. The
STEM field is so large that there is always a concrete application
that will suit you. And do not forget to try, test, change, move…
that’s what makes your professional life so exciting!
2019 2020