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Jeweller - June, Edition I 2020

• Classic hits: the bestselling products that continue to delight customers • Refined strategy: how jewellers can benefit from refining stock during COVID-19 • Fair comment: latest news and updates on the September jewellery show

• Classic hits: the bestselling products that continue to delight customers
• Refined strategy: how jewellers can benefit from refining stock during COVID-19
• Fair comment: latest news and updates on the September jewellery show

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10 Years Ago<br />

Time Machine: May 2010<br />

A snapshot of the industry events making headlines this time 10 years ago in <strong>Jeweller</strong>.<br />

Historic Headlines<br />

4 Hefty jump in tanzanite price<br />

4 China buys up Belgian<br />

4 Michael Hill’s Australian stores flying<br />

4 Zale’s topsy-turvy fortunes continue<br />

4 Trade fair wars update<br />

Ebay wins counterfeit case<br />

STILL RELEVANT 10 YEARS ON<br />

Blokes and the Bling Thing:<br />

Watches, cufflinks and wedding<br />

bands remain men’s jewellery<br />

mainstays, but contemporary men<br />

are also embracing branded<br />

adornments to complement a wellcrafted<br />

fashion identity.<br />

READ ALL HEADLINES IN FULL ON<br />

JEWELLERMAGAZINE.COM<br />

In a blow to jewellers in the fight against<br />

counterfeitng, a US appeals court has ruled that<br />

internet auctioneer Ebay was not responsible for<br />

“knock-off” Tiffany & Co. product sold by users on<br />

its website.<br />

Tiffany & Co. accused Ebay of trademark<br />

infringement and dilution; the auctioneer defended<br />

the claims by stating that it was merely a hosting<br />

service, and that any trademark infringement lay<br />

with individual users breaking the rules of conduct.<br />

In an official statement shortly after the ruling,<br />

Tiffany & Co. CEO Michael Kowalski said,“Ebay<br />

knew that counterfeit merchandise was being<br />

sold on its site, and Ebay took no effective steps<br />

to stop it. Ebay deliberately misled consumers for<br />

profit, and unfortunately, the court has justified its<br />

actions. The consumer is the real loser today.”<br />

Tiffany & Co, which has had an ongoing battle<br />

with Ebay since 2004, said it would consider<br />

another appeal to the US Supreme Court.<br />

Retailers meet Pandora founder<br />

A delegation of members from the Nationwide<br />

<strong>Jeweller</strong>s buying group recently visited<br />

Pandora’s Bangkok factories for a view of the<br />

brand’s manufacturing processes.<br />

Pandora marketing manager Jeff Burnes said<br />

that it was the second retailer trip of its kind, the<br />

first being when members of Showcase <strong>Jeweller</strong>s<br />

visited the factories in 2009.<br />

“The primary benefit of a visit like this is for us<br />

toshowcase the quality of our products and also<br />

the fact that they are made of genuine material,<br />

Burnes said. “A lot of retailers know Pandora as<br />

the brand but they don’t know the work that goes<br />

itno bringing the product to market.”<br />

May 2010<br />

ON THE COVER Riley Burnett<br />

Editors’ Desk<br />

4Tough Love: “The same people who<br />

tell everyone else they should support<br />

Australian manufacturers often do<br />

not do so themselves. They want one<br />

rule for them and another rule for<br />

everybody else.<br />

The next time you hear one bleat and<br />

moan about Australian-made product,<br />

follow them to their car. I’ll bet London<br />

to a brick that it’s imported.”<br />

Soapbox<br />

4A Shopping Love Affair:<br />

“Considering how much shopping<br />

we do, it’s a shame our customer<br />

service trails behind the service level<br />

of other countries.<br />

Sadly, the managers of many<br />

Australian stores have allowed<br />

themselves and their staff to<br />

become lazy, ignoring the customer<br />

in the process... Customer service<br />

is not just about ‘servicing the<br />

customer’, it’s about creating an<br />

overall experience.”<br />

– Gina Kougias, director Georgini<br />

Australian red diamond<br />

goes unsold<br />

The first-ever Australian red diamond to be<br />

offered for sale at auction has been passed in<br />

after failing to reach even the low end of its<br />

estimated selling price.<br />

The rare 0.82-carat purplish-red Argyle<br />

diamond – mounted in a platinum ring and<br />

claw-set between two blue diamonds – was<br />

offered at auction by Sotheby’s Australia in<br />

Sydney in mid-April, with buyers baulking at<br />

the $700,000–$1 million price estimate.<br />

The record price for jewellery auctioned<br />

in Australia is $456,000 for a 5.34-carat,<br />

unmounted, brilliant cut diamond in 2007.<br />

Exhibitor banned from<br />

trade fairs<br />

Melbourne-based diamond dealer A Weiner &<br />

Company has been banned from exhibting at<br />

this year’s International <strong>Jeweller</strong>y Fair Sydney<br />

(IJF) after hosting an “exclusive showing” at a<br />

neighbouring hotel during the JAA’s Brisbane<br />

trade fair in March.<br />

Expertise Events managing director Gary Fitz-<br />

Roy said, “Weiner & Company had advised us<br />

that they would not exhibit at the Brisbane fair<br />

this year because they could not trade on a<br />

Saturday due to religious reasons and beacause<br />

they could not justify the cost.”<br />

Weiner staff will be denied access to any future<br />

Expertise Events fairs and the organiser has<br />

also toughened its fair entry requirements.<br />

22 | <strong>June</strong> <strong>2020</strong>

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