ENGLISH MARCH 2020 - Issue 4

NEWSLETTER PAGE 13
MORE
Employee
Shout Outs
Well done Dylan Jack! “Shout out to my garbage and
recycle man for Ellington/Rockville line! This morning he
stopped in front of my house and made me realize I forgot
to bring out my recycling. Thank you for picking up my
slack as an adult and picking up my recycling.” - Ellington
CT
Way to go Linda Funk! “Linda Funk was phenomenal with
helping to set up my account. Answered all my concerns
with a smile. Her knowledge and customer service was
outstanding. I highly recommend All American Waste who
wants a great deal, excellent service, with a personal
touch which you don't get it everywhere. She was very
kind, helpful and willing to listen to your needs and
suggest services accordingly.”
Great job Chester Watson! “Linda called and wanted the
driver Chester Watson to know he does a great job with
the services. Goes above and beyond, she said she gives
him a big gold star.” - Linda in Bridgewater CT
Well done Melvin Pinkney! “Donna in Ellington called to
say what a wonderful job Melvin Pinkney is doing. He
obviously cares about his job and is always friendly and
courteous and waves and has a great attitude and the
company is lucky to have him.” - Donna in Ellington CT
Nice job Donta Williams! “Mary says we provide excellent
service and the driver does a great job servicing her.” -
Mary in Ridgefield CT
Way to go Jessica Kone! “Our recycling bins were
removed and I wasn’t sure what to do. I called USA after
hours and to my surprise I got a call back within 10
minutes from Jessica from USA. She explained the whole
situation to me and was very helpful. Good job Jessica
and USA!!” - Hatfield MA
Do you have an employee, coworker or manager
that you would like to compliment in the next
newsletter? Send your praises to
aregan@usarecycle.com
Well done Jessica Stuart & Amy Gualtieri! “Our
driver Jessica is professional, neat, and cheerful. She
drives with great and care in our little community--and
is considerate to others in every way. The superb help
I received from you, and the excellent service I have
continued to receive from All American Waste, have
inspired me to refer your company to others many
times.” - New Milford CT
Way to go Shawn Asher! “Donna said that Shawn
does a great job. He always has a smile on his face
and is very cheerful when she happens to be outside.
He is an extraordinary worker and he does an excellent
job. She is very happy with the service.” - Donna in
Easthampton MA
Great job Jayson Bermudez! “Driver does a great job!
Thanks for the good service.” - Huntington MA
Nice job Jess Hennebery, Danielle Capedville, Joe
Johnson, Bob Johnson & Benny Benard!
“Everyone I encountered, from the phone reps, Jess
Hennebery and Danielle (and one other quick-thinking
pro whose name I did not think to ask for), to the crew,
Joe and Bob Johnson, went beyond to ensure that the
job was carried out quickly and without issue.”
Great job Erving Team! ““Nanni” who lives in Erving
Mass. called in to compliment the Erving crew on how
friendly, courteous, respectful and professional they
are!” - Nanni in Erving MA
Well done Donta Williams! “Customer called in to
compliment Donta for his courteous driving. He
apparently was struggling to get out of a side road and
Donta let him out. He says he’s still be there if not for
Donta’s courtesy.” - Ridgefield CT
Way to go Zack Urso & Vivian Draughn! “Customer
service exceeds expectations; knowledgeable and
professional staff ….delivery of dumpster on time. A+
in my book!”
Great job Donta Williams! “Joyce called and said that
Donta is wonderful. She appreciates him and the work
that he does. For years she took her own trash to the
dump and he has made her life easier.” - Joyce in
Bethel CT
Well done Rich Halsted! “Sometimes we forget to put
the garbage cans out and the driver will walk and get
them and empty them. Thank you so much to our
driver. You are the best.”
Nice job Carlos Rodriguez! “Janett said her driver
is amazing.” - Ridgefield CT