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Motor Schools Association membership magazine, driver training and testing, ADIs, road safety

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Meet the ADI<br />

There’s nothing better than getting<br />

a new ADI over the line ...<br />

Continuing our series of<br />

Q&As with MSA GB members,<br />

this month, Graham Kent<br />

from Grimsby<br />

When did you become an ADI, and<br />

what made you enter the profession?<br />

After 20 years of working in senior<br />

management for United Biscuits with<br />

brands such as Youngs and McVities I<br />

was made redundant.<br />

I considered my strengths and things<br />

that I enjoyed doing and I came up with<br />

people, cars and training. I was in<br />

Grimsby job centre and a company was<br />

advertising for driving instructors. I knew<br />

immediately that that was what I wanted<br />

to do.<br />

What’s the best bit about the job?<br />

Training instructors and them, in turn,<br />

getting great feedback from their new<br />

pupils in the first week – such as “I’ve<br />

learnt more with your instructor in that<br />

first 90-minute lesson than I did with my<br />

last instructor over 10 hours!”<br />

And the worst?<br />

Experiencing rude examiners.<br />

Thankfully it is rare but occasionally I<br />

and my team experience treatment of our<br />

pupils that is unacceptable.<br />

The ITV driving test programme The<br />

Secrets of the Driving Test showed that<br />

examiners can be excellent at putting the<br />

candidate at ease and give a high<br />

standard of customer service. I wish all<br />

examiners would be like this.<br />

Graham and his team an<br />

Anderby Driving Centre<br />

Ltd. ‘I’ve owned the<br />

company since 2005,<br />

and built it up from five<br />

ADIs to over 30. I also<br />

train people to become<br />

ADIs and have been<br />

ORDIT since 2008.’<br />

What’s the best piece of training advice<br />

you were ever given?<br />

To do the Education and Training<br />

course – Level 3. It focuses on how to<br />

teach adults. It was a tough course but<br />

very worthwhile. It confirmed many<br />

things that I had been self taught over<br />

the years but also introduced me to<br />

many ways in which to train adults<br />

(including learners and instructors)<br />

What one piece of kit, other than your<br />

car and phone, could you not do<br />

without?<br />

The radio. My first company car didn’t<br />

have one as standard. I immediately<br />

installed a Motorola. Now I couldn’t do<br />

without listening to Radio 4 – especially<br />

the Today programme, World at One<br />

and, of course, the extremely funny show<br />

I’m sorry I haven’t a clue quiz hosted by<br />

the brilliant Jack Dee<br />

What needs fixing most urgently in<br />

driving generally?<br />

Getting people to realise that<br />

distractions while driving are extremely<br />

dangerous. Most of the time drivers get<br />

away with being distracted by talking on<br />

their hands-free phones or a quick look<br />

at texts, etc, but if that moment<br />

coincides with a child running out or a<br />

Graham writes: ‘I appeared<br />

on the ITV 1 programme<br />

‘The Secrets of the Driving<br />

Test’ last April, with my<br />

pupil Shaunna. She had<br />

been trying to pass her test<br />

for 10 years, and had had<br />

11 attempts when I met<br />

her. I really interesting lady<br />

and fantastic to see her pass<br />

finally on her 13th go... and<br />

great to have it shown on<br />

such a prestigious channel<br />

at 8.30pm.’<br />

36<br />

NEWSLINK n JANUARY 2021

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