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We are involved in
hundreds of rental
appraisals every year giving
us intimate knowledge of
property prices in your area.
STATEMENTS
Our statements provide full details of the months transactions
including the rent paid, dates paid to, any payments made on your
behalf with copies of invoices attached. We transfer funds directly
into the account of your choice and also provide a financial statement
annually outlining all the transactions that have occurred during the
financial year.
MANAGING PAYMENTS
Rent Exchange can manage the payments of your properties expenses
from your rental income such as Council rates, Water rates, Owners
Corporation fees, Insurance premiums and other property related
charges saving you time and effort.
GENERAL ROUTINE INSPECTIONS
Our policy it that a routine general inspection is carried out every
six months in accordance with the Residential Tenancies Act to
ensure that not only is the tenant maintaining the property in the
prescribed and desired manner, but to also the ascertain that no
urgent maintenance or preventative maintenance is required. We
provide electronic inspection reports together with photos for every
inspection performed.
CONDITION REPORTS
In accordance with the Residential Tenancies Act we provide a
comprehensive condition report including photos outlining the exact
condition of the premises as at the commencement of the tenancy so
that there is no confusion at the conclusion.
RENT ARREARS
We monitor rent arrears on a daily basis and have an automated sms
reminder prompting tenants. We notify our landlords if the tenant
falls into arrears by more than 7 days and we act to recover rent
payments in accordance with the Residential Tenancies Act.
LEASE RENEWALS
We notify both landlords and tenants well before the expiry of the
lease agreement to ascertain the intentions of both parties so that a
new lease may be negotiated or the tenancy can continue on a month
by month basis.
VACATING TENANTS
Should your tenant decide to vacate we will provide them with a
cleaning and vacating guide together with a list of recommended
cleaners to ensure a stress free exit for both parties. We will also liaise
with the tenants in order to co-ordinate inspections for prospective
tenants in an effort to minimise the vacancy period. We conduct a
thorough final inspection at the conclusion of the tenancy to ensure
the property is returned in accordance with our expectations and
coordinate refund of the bond once our landlords are satisfied with
the condition of the property.
MARKET APPRAISALS
At Rent Exchange, we are able to offer market appraisals and sworn
valuations through our affiliated companies keeping you in touch
with the property market and up to date with the value of your real
estate investment.
INSURANCE
It is of utmost importance that our clients have the appropriate
insurance cover on their investment properties. The policy should
include Public Liability, Building and Landlords Insurance. Landlord
Insurance covers landlords for tenant related risks including loss of
rent, landlords contents and loss or damage caused by the tenants.
Landlords of Strata units should enquire whether owners corporation
insurance is sufficient as in most cases cover only extends to the
common areas. You should seek independent advice and ensure
you read the relevant Product Disclosure Statement and Policy
Information before taking out any insurance.
REPAIRS AND MAINTENANCE
We are guided by you as to how you would like us to manage your
property. In cases of non-urgent repairs we notify you of any issue
and then either arrange repairs in accordance with your instructions
or let you take care of the problem – it’s up to you. In the event that
we are unable to contact you we undertake to ‘make it safe’ policy by
instructing our trades people to take the necessary action to make
the situation safe.
RENT REVIEWS
At Rent Exchange we are involved in hundreds of rental appraisals
every year giving us intimate knowledge of property prices in your
area. We review each managed property rental yield annually with
every effort made to maximise the rental return.