Impact of the Adoption of Unified E-Government
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector Case Study : NEW CAIRO CITY AUTHORITY
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector
Case Study : NEW CAIRO CITY AUTHORITY
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1.5 Problem Objectives
To solve our main problem and increase citizens’ satisfaction levels depending
on improving the performance level of the governmental service sector and
increasing quality of services delivered to citizens which would not be achieved
without adopting fully integrated E-Government approach.
First, we have to set a group of goals that we have to achieve:
E-Readiness: Equal Access for All
E-Learning: Nurturing Human Capital
E-Government: Government now Delivers
E-Business: A New Way of Doing Business
E-Health: Increasing Health Services Availability
E-Culture: Promoting Egyptian Culture
ICT Export Initiative: Industry Development
Gebba and Zakaria 2015 |E-Government in Egypt
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