Impact of the Adoption of Unified E-Government
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector Case Study : NEW CAIRO CITY AUTHORITY
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector
Case Study : NEW CAIRO CITY AUTHORITY
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‣ As shown below, total weighted score for our City Authority = 2.45
showing how competitive it is in the marketplace relative to others.
‣ Our City Authority has major strengths in product quality and location while
suffers a major weakness in customer service and customer loyalty.
‣ Competitor 1 scored higher due to major strengths in marketing and brand
reputation while suffering major weakness in product quality and product
range.
‣ Competitor 2 scored lower due to major weakness in brand reputation and
minor weaknesses in marketing, product quality and customer loyalty..
https://expertprogrammanagement.com/2017/01/competitive-profile-matrix-cpm/
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