Impact of the Adoption of Unified E-Government
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector Case Study : NEW CAIRO CITY AUTHORITY
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector
Case Study : NEW CAIRO CITY AUTHORITY
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2.4 Research Hypotheses
H1: The higher the government performance level (indicating successful vision
and strategic planning), the higher adoption of e-government and vice versa.
H2: The higher the adoption of e-government successfully, the higher the citizens’
satisfaction level and vice versa.
H3: The external environmental factors (political, social, economic changes) have
significant strong positive impact on the government performance level.
H4: The external environmental factors (political, social, economic changes) have
a significant strong positive impact on the adoption of e-government.
H5: The external environmental factors (political, social, economic changes) have
significant strong positive impact on the citizens’ satisfaction level.
H6: The external environmental factors have a significant strong positive impact
on relation between government performance level and adoption of e-government.
H7: The external environmental factors have a significant strong positive impact
on relation between adoption of e-government and citizens’ satisfaction level.
Hania Mohamed Hassan_2/1/2021
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