Impact of the Adoption of Unified E-Government
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector Case Study : NEW CAIRO CITY AUTHORITY
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector
Case Study : NEW CAIRO CITY AUTHORITY
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A hypothetical example of a CPM given for NC
‣ From this table, company A scores better (strengths) in innovation and product
quality, and assumes minor strength in customer service, price competitiveness,
and technological competence. While it has minor weakness in advertising and
major weakness in brand name.
‣ As a whole, its total score is 2.80 and on the other hand, its competitor A’s and
competitor B’s total scores are 3.10, and 2.65 respectively. So, it is revealed that
competitor 1 enjoys higher competitive advantages by 0.30 than the company
while competitor 2 is lagging behind by 0.15.
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