Impact of the Adoption of Unified E-Government
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector Case Study : NEW CAIRO CITY AUTHORITY
The Impact of the Adoption of Unified E-Government on the Relationship between Citizen's Satisfaction and Performance Level in the Egyptian Governmental Services Sector
Case Study : NEW CAIRO CITY AUTHORITY
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2.1 Research Variables
Independent Variable (IV)
It is the Government performance level which is a variable that changes
according to external factors and explains the changes happening in the
dependent variable and represents indirect reasons for the phenomenon.
Measured using primary and secondary data from records and researches.
Dependent Variable (DV)
It is the Citizens’ satisfaction level which is a variable that changes
according to changes happening in the independent variable and is
completely affected and controlled by it and represents problem objective.
Measured using primary and secondary data from surveys and questionnaires.
Hania Mohamed Hassan_2/1/2021
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