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Arizona Nurse - April 2021

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<strong>April</strong>, May, June <strong>2021</strong> <strong>Arizona</strong> <strong>Nurse</strong> • Page 19<br />

Practice Tips for the Independent <strong>Nurse</strong> Practitioner<br />

Because of AzNA nurses can say YES<br />

YES<br />

YES<br />

Michelle M. Anderson<br />

DNP, FNP-BC, APRN, FAANP<br />

NPI Vice-President<br />

fnpmma@yahoo.com<br />

Reprinted with permission RN Idaho,<br />

February <strong>2021</strong><br />

Full practice authority has been in place<br />

in Idaho since 1998 (HB662) with removal of<br />

the Board of Medicine governance of nurse<br />

practitioners (NPs). In 2003 legislation passed<br />

removing physician supervision and the rule<br />

amendment was adapted in 2004. With this<br />

opportunity comes the option for independent<br />

NP practice. The Global Signature Authority Bill<br />

(S1240) passed in July removing some further<br />

barriers to independent practice. Owning and<br />

operating your own NP business is not for the<br />

faint of heart. Having the ability to manage all<br />

things with a side order of business acumen is<br />

incredibly important. According to data from<br />

the U.S. Bureau of Labor Statistics, about 20%<br />

of U.S. small businesses fail within the first year<br />

(Gustafson, 2020).<br />

So, given these types of statistics for failure,<br />

why even bother? NPs are not educated in<br />

graduate school on how to run a business, at least<br />

most are not. This is unusual considering how<br />

many other types of programs offer some of these<br />

options. How can you plan for success when you<br />

are never taught the basics? One way to work past<br />

this is to reach out directly to the Small Business<br />

Administration (SBA). They often offer classes,<br />

courses, and counseling to new business owners<br />

or potential business owners. They have an online<br />

learning center dedicated to a lot of the needed<br />

basics to get you on the right path.<br />

there is a strong state-wide<br />

voice for nursing<br />

nurses influence laws, rules<br />

and Scope of Practice<br />

You have made it through graduate school so<br />

utilize the brains you were given and knowledge<br />

that you have. Running a business has a lot of<br />

common-sense aspects to it. You must bring<br />

in more than you put out. You must remember<br />

to offer exceptional customer service. Equally<br />

important is having the team that you work with<br />

be engaged with the practice. A welcoming and<br />

knowledgeable receptionist and an engaging<br />

and skill oriented medical assistant or nurse are<br />

invaluable. Make sure their viewpoint is heard<br />

and acknowledged. Hire the right people into<br />

positions so you are not micromanaging the<br />

practice all the time and able to focus on the<br />

part that is the true joy – patient care!<br />

Enough cannot be said about credentialing<br />

and billing. A good biller and/or billing system<br />

is worth their weight in gold! This is how the<br />

money is collected and how you stay afloat.<br />

Compliance with the insurance companies’<br />

requirements and awareness of the changing<br />

landscape is sometimes more than you can<br />

keep up with. Bringing in people to do the<br />

things you are not sure how to do is a smart<br />

business decision.<br />

Stay focused on your goals. Important at<br />

the start is the creation of a business plan with<br />

1, 3, and 5-year goals. The SBA offers a free<br />

course and worksheets to get you started. You<br />

should know where you want to go and have<br />

a plan on how to get there. This may involve<br />

the number of patients associated with the<br />

practice, successful attainment and loyalty of<br />

staff or even the ability to simply hire staff. You<br />

might want to look at space and potential for<br />

growth. And above all else, you want to make<br />

sure to manage your overhead. Planning helps<br />

keep you profitable.<br />

YES<br />

YES<br />

promotion of a healthy<br />

<strong>Arizona</strong><br />

nationally accredited<br />

continuing education<br />

Marketing of a new practice is tough for<br />

most of us, largely because we are taught in the<br />

beginning of our nursing career that everything<br />

we do is for someone else. This may be true<br />

to a point, but this is the part where you really<br />

need to shine. In order to shine you have to be<br />

willing to talk about how amazing and skilled<br />

you are and how wonderful your practice is.<br />

This might involve something unique you offer<br />

that another practice does not, or just how<br />

accessible you are to your patients.<br />

As NPs we are renowned for our listening<br />

ability. That is a phenomenal marketing point<br />

as most patients want to be heard. We are<br />

taught early in NP school that 90% of the<br />

time the patient will tell us what is wrong if<br />

we ask the right questions and listen to the<br />

answers. Another strong marketing point is<br />

to be genuine. Market in areas that are of<br />

interest to you. Perhaps you can volunteer as<br />

the healthcare provider at a sporting event, or<br />

belong to a Chamber small business group, but<br />

whatever you chose, be genuine about it. You<br />

do not need to be a guerilla marketer to be a<br />

successful business owner.<br />

Be good to your patients and they will be<br />

good to you. Word of mouth on care is such a<br />

huge way to grow a business. Take time to get<br />

to know your patients and they will recognize<br />

that and refer other like-minded patients your<br />

way. If your passion is young family care then<br />

cultivate that. Also know your limits and set<br />

up a good referral network. Your referral is<br />

an extension of you as the patient is trusting<br />

that you are sending them to another good<br />

provider.<br />

Finally, belong to your state and national NP<br />

organizations. They have access to additional<br />

resources you may need or additional expertise.<br />

Most questions that you come across have<br />

already been asked and these organizations<br />

can help save you some leg work. If nothing<br />

else, they can put you in contact with other<br />

independent NPs for support. Although you<br />

are doing this independently, you do not have<br />

to do it alone. Take that first step, do it with<br />

purpose and knowledge, confidence, skill, and<br />

finally grace.<br />

References<br />

Gustafson, K. (2020, August 7). What Is the Bureau<br />

of Labor Stats Small Business Failure Rate in<br />

2020? LendingTree. https://www.lendingtree.<br />

com/business/small/failure-rate/<br />

YES<br />

collaboration on the local<br />

and national level<br />

www.aznurse.org<br />

YES<br />

nurses have access to<br />

mentors and role models<br />

aznurse.org/JoinToday

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