Waikato Business News May/June 2021
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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4 WAIKATO BUSINESS NEWS <strong>May</strong>/<strong>June</strong> <strong>2021</strong><br />
Call to council: Spend local<br />
From page 1<br />
Change may be coming, but<br />
it will take time. City councillor<br />
Maxine van Oosten accepts<br />
the council is coming from a<br />
standing start when it comes to<br />
local and social procurement.<br />
Van Oosten, who is on a<br />
working group looking at the<br />
issue, says for a start there is<br />
the absence of data. “We don't<br />
necessarily know from a company<br />
what level of localism<br />
they have.”<br />
Having the data will be key<br />
to measuring whether future<br />
measures to support local<br />
businesses bring about any<br />
improvement. The solution<br />
could be as simple as conducting<br />
regular surveys with existing<br />
contractors.<br />
Vanessa Williams says the council could be more transparent<br />
in its process and selection to support local business.<br />
Van Oosten thinks attitudes<br />
have changed with Covid, with<br />
expectations of job opportunities<br />
for locals.<br />
“It's a slow process, sometimes,<br />
working through council,<br />
so it’s a bit of a journey.”<br />
The working group provides<br />
the opportunity to look<br />
at the council’s role. “How can<br />
we advantage local impact,<br />
social impact? You know, what<br />
might it look like? It's a chance<br />
for us to explore what avenues<br />
are available.”<br />
In 12 months she wants the<br />
council to be in a position to<br />
make changes. “What I'd really<br />
like to be able to do is to be able<br />
to form an up-to-date strategy<br />
around [procurement].” That<br />
may include changing current<br />
weightings relating to expertise,<br />
environmental impact and<br />
localism.<br />
Van Oosten says she wants<br />
local small businesses and<br />
Māori and Pasifika businesses<br />
to see they have an opportunity<br />
to win council contracts.<br />
“I'd really like to focus<br />
around how we can advantage<br />
Hamiltonians, especially as it's<br />
the ratepayers’ funds that we're<br />
spending.”<br />
City head of procurement<br />
Igor Magud makes the<br />
point that measuring the<br />
extent to which individual suppliers<br />
are local is not a simple<br />
calculation - does a firm with<br />
a head office elsewhere but a<br />
substantial staffing in Hamilton<br />
count as local, for instance?<br />
Nevertheless, he says the<br />
city has an extensive local network<br />
of suppliers. Of about<br />
1500 total, 1200 “absolutely”<br />
would be local.<br />
“We have extraordinarily<br />
prescriptive rules about how<br />
we go to market and how we<br />
tender. And quite rightly so.”<br />
The policy follows seven<br />
principles, of which value<br />
for money is a “very important”<br />
one on a list that also<br />
includes the likes of openness,<br />
fairness, accountability and<br />
sustainability.<br />
The principles do not<br />
include supporting local, but<br />
Magud says that is covered<br />
under the attributes they use<br />
when procuring.<br />
Magud says the practice<br />
from a policy perspective<br />
hasn’t changed since Covid.<br />
“However, we are putting forward<br />
in the upcoming months<br />
a set of changes or a set of suggestions<br />
for our leadership and<br />
for our elected members.<br />
“We were very conscious,<br />
however, of our supply chain<br />
and our vendors through that<br />
Covid period. So, in practice,<br />
what we did was really work<br />
hard to make sure that they<br />
were paid, that there were no<br />
issues with payments. And<br />
actually, we changed our own<br />
accounts payable process<br />
during that time, to process<br />
invoices faster.”<br />
Van Oosten says the council<br />
is looking at running<br />
workshops for businesses and<br />
contractors to give them an<br />
understanding about how to<br />
engage with council to get<br />
information about upcoming<br />
projects.<br />
“We see that as being a<br />
really enabling way to make<br />
meaningful connections with<br />
people.” It may also mean<br />
council can engage directly<br />
with businesses to let them<br />
know when something in their<br />
field is coming up. She makes<br />
the point that larger companies<br />
have greater capacity to do<br />
some of that groundwork, but<br />
it is much harder for smaller<br />
businesses.<br />
Well-established Hamilton<br />
printing firm<br />
Print House says it<br />
can be difficult to know who<br />
to deal with at the city council<br />
when it comes to quoting for<br />
printed material, and they are<br />
seeing some jobs being produced<br />
outside the region which<br />
they have not had an opportunity<br />
to bid for.<br />
They do have some council<br />
contracts, including a<br />
long-standing stationery one,<br />
but have capacity to do far<br />
more for the council and are at<br />
a loss to know when and how<br />
firms from outside the region<br />
get this opportunity ahead of<br />
them.<br />
“We can't work out, from a<br />
print point of view, their procurement<br />
protocols, because<br />
I suppose if we have a single<br />
gripe, it's that we don't get<br />
much opportunity to quote for<br />
their work,” says CEO Brett<br />
Phillips. “So, how do we get<br />
that opportunity?<br />
“There are other companies<br />
we deal with who use<br />
other printers as well. Along<br />
with us, they may have two<br />
or three preferred suppliers,<br />
so you at least get an opportunity<br />
to quote no matter what<br />
the job is.” Phillips says he<br />
knows other long-established<br />
business owners who have<br />
Continued on page 6<br />
<strong>Business</strong> ownership seven times more<br />
profitable than NZ sharemarket<br />
Investing by buying a business, rather than<br />
investing in other people’s businesses on<br />
the New Zealand sharemarket (NZX50), can<br />
deliver up to seven times the return.<br />
That is the key finding from<br />
data released by ABC<br />
<strong>Business</strong> Sales comparing<br />
average returns (dividends) on<br />
New Zealand’s stock exchange<br />
(NZX50) with the country’s<br />
average returns (profit) for small<br />
to medium sized businesses<br />
(SMEs).<br />
“There’s potentially a seven<br />
times greater return on offer<br />
from investing in a business<br />
compared to investing in the<br />
NZX50,” says ABC <strong>Business</strong><br />
Sales <strong>Waikato</strong> owner Greg<br />
Dunn.<br />
“The NZX50’s average pretax<br />
yield (dividend) is 4.2% on<br />
cash invested whereas the average<br />
pre-tax yield (profit) for<br />
New Zealand SMEs equates to<br />
a 29% return on cash invested –<br />
effectively a seven-fold return.”<br />
Greg says the analysis<br />
excludes any capital gains for<br />
each asset class, and the pre-tax<br />
profit for business ownership is<br />
also based on the business being<br />
fully managed with limited input<br />
from the investor.<br />
“That means we’re comparing<br />
passive investment scenarios<br />
as much as we can, so it’s not<br />
like these are businesses where<br />
owners are expected to work 12<br />
hour days or anything like that.”<br />
Additional supporting factors<br />
for business ownership in<br />
this comparison is that effective<br />
due diligence can mitigate many<br />
of the risks involved in purchasing<br />
a private business, and an<br />
owner’s level of control/management<br />
in a private business<br />
investment is much greater than<br />
the limited influence shareholders<br />
have over businesses listed<br />
on the NZX 50. Greg says this is<br />
the sort of information that could<br />
be encouraging young New Zealanders<br />
towards a goal of saving<br />
to buy their first business instead<br />
of speculating in the sharemarket.<br />
“It’s also about helping to<br />
educate people on the positive<br />
trends of SME business ownership<br />
in New Zealand.”<br />
*The average business price<br />
in New Zealand is currently<br />
$703,000 and based on an<br />
EBITDA average multiplier of<br />
3.5x the average pre-tax yield<br />
(profit) equates to a 29% return<br />
on cash invested.<br />
The NZX50’s average pre-tax<br />
yield (dividend) is 4.2% on cash<br />
invested. The NZX50 average<br />
EBITDA multiple is 14.5x which<br />
is significantly higher than the<br />
3.5x EBITDA average multiple<br />
for SME businesses.<br />
The data, sourced from our<br />
ABC <strong>Business</strong> Sales’ Market<br />
Intelligence Report shows that<br />
the average business sales price<br />
for SMEs in New Zealand is<br />
approximately YTD March<br />
<strong>2021</strong> – $703,701.<br />
This data is derived from<br />
ABC <strong>Business</strong> Sales annual<br />
activity. ABC enjoys a dominant<br />
30%-40% market share in<br />
the $0-$5m SME business sales<br />
market.<br />
In total there are approximately<br />
just under 1000 sales per<br />
year within the entire NZ SME<br />
business sales ($0-$5m) market.<br />
In keeping with ABC’s dominant<br />
share of that market, their averages<br />
were derived from sales<br />
volumes of YTD March <strong>2021</strong><br />
– 380 business sales. The data<br />
specifically looks at completed<br />
transactions in the $0-$5m price<br />
bracket of business sales which<br />
represents 90% of New Zealand<br />
businesses. There are 167,000<br />
NZ businesses designated as<br />
SMEs with employee numbers<br />
ranging from 1-19.<br />
Institutional transactions<br />
(which can be in the hundreds of<br />
millions) have not been included<br />
to prevent a skew in the data.<br />
10 ways to maximise profit<br />
for a small business<br />
Tips supplied by Greg Dunn of<br />
ABC <strong>Business</strong> Sales <strong>Waikato</strong>.<br />
<strong>Business</strong> profitability is the<br />
result of revenue less costs, so<br />
these are the two levers we can<br />
pull to improve profits.<br />
How to increase<br />
revenue/sales:<br />
• Find new customers.<br />
• Provide new services.<br />
• Increase your service levels<br />
to existing customers (essentially<br />
up-sell to your existing<br />
customer list).<br />
• Increase conversion rates<br />
(increasing the proportion of<br />
sales inquiries into confirmed<br />
sales)<br />
• Concentrate on quality<br />
and service and avoid<br />
discounting.<br />
How to decrease costs:<br />
• Ask suppliers for discounts<br />
if you pay by cash or it is<br />
a prompt payment (debt is<br />
cheap so worth utilising an<br />
overdraft to promptly pay a<br />
supplier in return for a discount)<br />
• Keep your internal systems<br />
at optimal levels. This will<br />
reduce any theft/slippage in<br />
the business.<br />
• Provide appropriate incentive<br />
schemes for your staff<br />
so their pay increases only<br />
when your profitability<br />
increases (do NOT align it<br />
with sales only).<br />
• Understand your financials<br />
in detail so you understand<br />
which products and services<br />
make the highest margin<br />
(you do NOT want to spend<br />
all your time selling products<br />
that don’t make you profits).<br />
• Put a system in place that<br />
makes you review all your<br />
overhead costs at least quarterly,<br />
many of your suppliers<br />
will often have CPI increases<br />
built in annually and you<br />
need to be able to make sure<br />
these increases are debated<br />
and controlled.<br />
The overarching point I’d<br />
say to any business owner is<br />
great people make great businesses,<br />
so take the extra time<br />
when you are recruiting people<br />
as it will pay off in spades!<br />
Alongside the comparative<br />
data ABC has also been spending<br />
time on how to best utilise<br />
the data we accumulate as part<br />
of our day-to-day operations. 35<br />
years of history in the business<br />
sales market has provided ABC<br />
with rich data regarding business<br />
sales statistics.<br />
In particular, we have just<br />
compiled a business multiples<br />
database that allows all our brokers<br />
to look at average multiples<br />
per industry based on thousands<br />
of transactions over the past<br />
decades.<br />
<strong>Business</strong> multiples are<br />
still the most commonly used<br />
method to value a business in<br />
today’s market; the simplicity of<br />
using EBITDA/EBIT x industry<br />
multiple allows this process<br />
to be easily understood and<br />
widely used.<br />
For any business owners<br />
who want to understand what<br />
the average business multiple is<br />
for their industry, please feel free<br />
to contact me or one of the ABC<br />
<strong>Waikato</strong> team.<br />
We are the industry<br />
experts and have the data to<br />
prove it! Feel free to give me<br />
a call on (027 2930377) or<br />
Scott (027 4735425) for a no<br />
obligation chat.<br />
- Supplied by ABC <strong>Business</strong>