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Waikato Business News May/June 2021

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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4 WAIKATO BUSINESS NEWS <strong>May</strong>/<strong>June</strong> <strong>2021</strong><br />

Call to council: Spend local<br />

From page 1<br />

Change may be coming, but<br />

it will take time. City councillor<br />

Maxine van Oosten accepts<br />

the council is coming from a<br />

standing start when it comes to<br />

local and social procurement.<br />

Van Oosten, who is on a<br />

working group looking at the<br />

issue, says for a start there is<br />

the absence of data. “We don't<br />

necessarily know from a company<br />

what level of localism<br />

they have.”<br />

Having the data will be key<br />

to measuring whether future<br />

measures to support local<br />

businesses bring about any<br />

improvement. The solution<br />

could be as simple as conducting<br />

regular surveys with existing<br />

contractors.<br />

Vanessa Williams says the council could be more transparent<br />

in its process and selection to support local business.<br />

Van Oosten thinks attitudes<br />

have changed with Covid, with<br />

expectations of job opportunities<br />

for locals.<br />

“It's a slow process, sometimes,<br />

working through council,<br />

so it’s a bit of a journey.”<br />

The working group provides<br />

the opportunity to look<br />

at the council’s role. “How can<br />

we advantage local impact,<br />

social impact? You know, what<br />

might it look like? It's a chance<br />

for us to explore what avenues<br />

are available.”<br />

In 12 months she wants the<br />

council to be in a position to<br />

make changes. “What I'd really<br />

like to be able to do is to be able<br />

to form an up-to-date strategy<br />

around [procurement].” That<br />

may include changing current<br />

weightings relating to expertise,<br />

environmental impact and<br />

localism.<br />

Van Oosten says she wants<br />

local small businesses and<br />

Māori and Pasifika businesses<br />

to see they have an opportunity<br />

to win council contracts.<br />

“I'd really like to focus<br />

around how we can advantage<br />

Hamiltonians, especially as it's<br />

the ratepayers’ funds that we're<br />

spending.”<br />

City head of procurement<br />

Igor Magud makes the<br />

point that measuring the<br />

extent to which individual suppliers<br />

are local is not a simple<br />

calculation - does a firm with<br />

a head office elsewhere but a<br />

substantial staffing in Hamilton<br />

count as local, for instance?<br />

Nevertheless, he says the<br />

city has an extensive local network<br />

of suppliers. Of about<br />

1500 total, 1200 “absolutely”<br />

would be local.<br />

“We have extraordinarily<br />

prescriptive rules about how<br />

we go to market and how we<br />

tender. And quite rightly so.”<br />

The policy follows seven<br />

principles, of which value<br />

for money is a “very important”<br />

one on a list that also<br />

includes the likes of openness,<br />

fairness, accountability and<br />

sustainability.<br />

The principles do not<br />

include supporting local, but<br />

Magud says that is covered<br />

under the attributes they use<br />

when procuring.<br />

Magud says the practice<br />

from a policy perspective<br />

hasn’t changed since Covid.<br />

“However, we are putting forward<br />

in the upcoming months<br />

a set of changes or a set of suggestions<br />

for our leadership and<br />

for our elected members.<br />

“We were very conscious,<br />

however, of our supply chain<br />

and our vendors through that<br />

Covid period. So, in practice,<br />

what we did was really work<br />

hard to make sure that they<br />

were paid, that there were no<br />

issues with payments. And<br />

actually, we changed our own<br />

accounts payable process<br />

during that time, to process<br />

invoices faster.”<br />

Van Oosten says the council<br />

is looking at running<br />

workshops for businesses and<br />

contractors to give them an<br />

understanding about how to<br />

engage with council to get<br />

information about upcoming<br />

projects.<br />

“We see that as being a<br />

really enabling way to make<br />

meaningful connections with<br />

people.” It may also mean<br />

council can engage directly<br />

with businesses to let them<br />

know when something in their<br />

field is coming up. She makes<br />

the point that larger companies<br />

have greater capacity to do<br />

some of that groundwork, but<br />

it is much harder for smaller<br />

businesses.<br />

Well-established Hamilton<br />

printing firm<br />

Print House says it<br />

can be difficult to know who<br />

to deal with at the city council<br />

when it comes to quoting for<br />

printed material, and they are<br />

seeing some jobs being produced<br />

outside the region which<br />

they have not had an opportunity<br />

to bid for.<br />

They do have some council<br />

contracts, including a<br />

long-standing stationery one,<br />

but have capacity to do far<br />

more for the council and are at<br />

a loss to know when and how<br />

firms from outside the region<br />

get this opportunity ahead of<br />

them.<br />

“We can't work out, from a<br />

print point of view, their procurement<br />

protocols, because<br />

I suppose if we have a single<br />

gripe, it's that we don't get<br />

much opportunity to quote for<br />

their work,” says CEO Brett<br />

Phillips. “So, how do we get<br />

that opportunity?<br />

“There are other companies<br />

we deal with who use<br />

other printers as well. Along<br />

with us, they may have two<br />

or three preferred suppliers,<br />

so you at least get an opportunity<br />

to quote no matter what<br />

the job is.” Phillips says he<br />

knows other long-established<br />

business owners who have<br />

Continued on page 6<br />

<strong>Business</strong> ownership seven times more<br />

profitable than NZ sharemarket<br />

Investing by buying a business, rather than<br />

investing in other people’s businesses on<br />

the New Zealand sharemarket (NZX50), can<br />

deliver up to seven times the return.<br />

That is the key finding from<br />

data released by ABC<br />

<strong>Business</strong> Sales comparing<br />

average returns (dividends) on<br />

New Zealand’s stock exchange<br />

(NZX50) with the country’s<br />

average returns (profit) for small<br />

to medium sized businesses<br />

(SMEs).<br />

“There’s potentially a seven<br />

times greater return on offer<br />

from investing in a business<br />

compared to investing in the<br />

NZX50,” says ABC <strong>Business</strong><br />

Sales <strong>Waikato</strong> owner Greg<br />

Dunn.<br />

“The NZX50’s average pretax<br />

yield (dividend) is 4.2% on<br />

cash invested whereas the average<br />

pre-tax yield (profit) for<br />

New Zealand SMEs equates to<br />

a 29% return on cash invested –<br />

effectively a seven-fold return.”<br />

Greg says the analysis<br />

excludes any capital gains for<br />

each asset class, and the pre-tax<br />

profit for business ownership is<br />

also based on the business being<br />

fully managed with limited input<br />

from the investor.<br />

“That means we’re comparing<br />

passive investment scenarios<br />

as much as we can, so it’s not<br />

like these are businesses where<br />

owners are expected to work 12<br />

hour days or anything like that.”<br />

Additional supporting factors<br />

for business ownership in<br />

this comparison is that effective<br />

due diligence can mitigate many<br />

of the risks involved in purchasing<br />

a private business, and an<br />

owner’s level of control/management<br />

in a private business<br />

investment is much greater than<br />

the limited influence shareholders<br />

have over businesses listed<br />

on the NZX 50. Greg says this is<br />

the sort of information that could<br />

be encouraging young New Zealanders<br />

towards a goal of saving<br />

to buy their first business instead<br />

of speculating in the sharemarket.<br />

“It’s also about helping to<br />

educate people on the positive<br />

trends of SME business ownership<br />

in New Zealand.”<br />

*The average business price<br />

in New Zealand is currently<br />

$703,000 and based on an<br />

EBITDA average multiplier of<br />

3.5x the average pre-tax yield<br />

(profit) equates to a 29% return<br />

on cash invested.<br />

The NZX50’s average pre-tax<br />

yield (dividend) is 4.2% on cash<br />

invested. The NZX50 average<br />

EBITDA multiple is 14.5x which<br />

is significantly higher than the<br />

3.5x EBITDA average multiple<br />

for SME businesses.<br />

The data, sourced from our<br />

ABC <strong>Business</strong> Sales’ Market<br />

Intelligence Report shows that<br />

the average business sales price<br />

for SMEs in New Zealand is<br />

approximately YTD March<br />

<strong>2021</strong> – $703,701.<br />

This data is derived from<br />

ABC <strong>Business</strong> Sales annual<br />

activity. ABC enjoys a dominant<br />

30%-40% market share in<br />

the $0-$5m SME business sales<br />

market.<br />

In total there are approximately<br />

just under 1000 sales per<br />

year within the entire NZ SME<br />

business sales ($0-$5m) market.<br />

In keeping with ABC’s dominant<br />

share of that market, their averages<br />

were derived from sales<br />

volumes of YTD March <strong>2021</strong><br />

– 380 business sales. The data<br />

specifically looks at completed<br />

transactions in the $0-$5m price<br />

bracket of business sales which<br />

represents 90% of New Zealand<br />

businesses. There are 167,000<br />

NZ businesses designated as<br />

SMEs with employee numbers<br />

ranging from 1-19.<br />

Institutional transactions<br />

(which can be in the hundreds of<br />

millions) have not been included<br />

to prevent a skew in the data.<br />

10 ways to maximise profit<br />

for a small business<br />

Tips supplied by Greg Dunn of<br />

ABC <strong>Business</strong> Sales <strong>Waikato</strong>.<br />

<strong>Business</strong> profitability is the<br />

result of revenue less costs, so<br />

these are the two levers we can<br />

pull to improve profits.<br />

How to increase<br />

revenue/sales:<br />

• Find new customers.<br />

• Provide new services.<br />

• Increase your service levels<br />

to existing customers (essentially<br />

up-sell to your existing<br />

customer list).<br />

• Increase conversion rates<br />

(increasing the proportion of<br />

sales inquiries into confirmed<br />

sales)<br />

• Concentrate on quality<br />

and service and avoid<br />

discounting.<br />

How to decrease costs:<br />

• Ask suppliers for discounts<br />

if you pay by cash or it is<br />

a prompt payment (debt is<br />

cheap so worth utilising an<br />

overdraft to promptly pay a<br />

supplier in return for a discount)<br />

• Keep your internal systems<br />

at optimal levels. This will<br />

reduce any theft/slippage in<br />

the business.<br />

• Provide appropriate incentive<br />

schemes for your staff<br />

so their pay increases only<br />

when your profitability<br />

increases (do NOT align it<br />

with sales only).<br />

• Understand your financials<br />

in detail so you understand<br />

which products and services<br />

make the highest margin<br />

(you do NOT want to spend<br />

all your time selling products<br />

that don’t make you profits).<br />

• Put a system in place that<br />

makes you review all your<br />

overhead costs at least quarterly,<br />

many of your suppliers<br />

will often have CPI increases<br />

built in annually and you<br />

need to be able to make sure<br />

these increases are debated<br />

and controlled.<br />

The overarching point I’d<br />

say to any business owner is<br />

great people make great businesses,<br />

so take the extra time<br />

when you are recruiting people<br />

as it will pay off in spades!<br />

Alongside the comparative<br />

data ABC has also been spending<br />

time on how to best utilise<br />

the data we accumulate as part<br />

of our day-to-day operations. 35<br />

years of history in the business<br />

sales market has provided ABC<br />

with rich data regarding business<br />

sales statistics.<br />

In particular, we have just<br />

compiled a business multiples<br />

database that allows all our brokers<br />

to look at average multiples<br />

per industry based on thousands<br />

of transactions over the past<br />

decades.<br />

<strong>Business</strong> multiples are<br />

still the most commonly used<br />

method to value a business in<br />

today’s market; the simplicity of<br />

using EBITDA/EBIT x industry<br />

multiple allows this process<br />

to be easily understood and<br />

widely used.<br />

For any business owners<br />

who want to understand what<br />

the average business multiple is<br />

for their industry, please feel free<br />

to contact me or one of the ABC<br />

<strong>Waikato</strong> team.<br />

We are the industry<br />

experts and have the data to<br />

prove it! Feel free to give me<br />

a call on (027 2930377) or<br />

Scott (027 4735425) for a no<br />

obligation chat.<br />

- Supplied by ABC <strong>Business</strong>

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