Credit Management July and August 2021

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JULY & AUGUST 2021 www.cicm.com 24 COUNTRY FOCUS Adam Bernstein 10 FRIENDLY FIRE Ben Marsh CONTENTS 10 – FRIENDLY FIRE Regulation that incentivises banks to sell non-performing loans (NPLs) is having unintended consequences on the consumer and society. 12 – DRIVING AMBITION – INTERVIEW Dave Timmis, CEO of Leasing.com, discusses the rise and rise of private vehicle leasing. 16 – CULTURE CLUB James Campbell argues that late payment is little more than supplier abuse and serial late payers need to be called out. 20 – TRADING PLACES Neil Munroe considers the international landscape for Credit Reference Agencies. 24 – AUSTRALIA FAIR? Australia is a fully fledged nation presenting a wealth of opportunity. 28 – WINK WINK How is ‘nudge’ behaviour being applied in a pre- and post-COVID world? 12 DRIVING AMBITION Dave Timmis CICM GOVERNANCE President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM Executive Board: Chair Debbie Nolan FCICM(Grad) / Vice Chair Phil Rice FCICM /Treasurer Glen Bullivant FCICM Larry Coltman FCICM / Victoria Herd FCICM(Grad) / Philip Holbrough MCICM Advisory Council: Laurie Beagle FCICM / Glen Bullivant FCICM / Alan Church FCICM(Grad) / Brendan Clarkson FCICM Larry Coltman FCICM / Niall Cooter FCICM / Bryony Crossland FCICM(Grad) / Peter Gent FCICM(Grad) Victoria Herd FCICM(Grad) / Philip Holbrough MCICM / Neil Jinks FCICM / Charles Mayhew FCICM / Debbie Nolan FCICM(Grad) / Allan Poole MCICM / Alice Purdy MCICM(Grad) / Matthew Roberts MCICM / Phil Rice FCICM / Chris Sanders FCICM Stephen Thomson FCICM / Sarah Wilding FCICM / Atul Vadher FCICM(Grad) View our digital version online at www.cicm.com. Log on to the Members’ area, and click on the tab labelled ‘Credit Management magazine’ Credit Management is distributed to the entire UK and international CICM membership, as well as additional subscribers Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do not, unless stated, reflect those of the Chartered Institute of Credit Management. The Editor reserves the right to abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘Credit Management’ is a registered trade mark of the Chartered Institute of Credit Management. Any articles published relating to English law will differ from laws in Scotland and Wales. 16 CULTURE CLUB James Campbell 32 – INVOICE POWER Lesley Batchelor explains the power of the invoice in international trade. 34 – CLEAR ROAD AHEAD Tim Vine of Dun & Bradstreet examines the challenges faced by the transport sector half-term report Order-to-Cash performance. Publisher Chartered Institute of Credit Management The Water Mill, Station Road, South Luffenham OAKHAM, LE15 8NB Telephone: 01780 722900 Email: editorial@cicm.com Website: www.cicm.com CMM: www.creditmanagement.org.uk Managing Editor Sean Feast FCICM Deputy Editor Iona Yadallee Art Editor Andrew Morris Telephone: 01780 722910 Email: andrew.morris@cicm.com Editorial Team Sam Wilson, Imogen Hart, Rob Howard and Max Tyson Advertising Russell Bass Telephone: 020 3603 7937 Email: russell@centuryone.uk Printers Stephens & George Print Group 2021 subscriptions UK: £112 per annum International: £145 per annum Single copies: £12.50 ISSN 0265-2099 Advancing the credit profession / www.cicm.com / July & August 2021 / PAGE 3
Page 1: CREDIT MANAGEMENT CM JULY & AUGUST
Page 5 and 6: CMNEWS A round-up of news stories f
Page 7 and 8: NEWS ROUNDUP CICM partners with CES
Page 9 and 10: INSOLVENCY Changing times The IPA r
Page 11 and 12: OPINION AUTHOR - Ben Marsh because
Page 13 and 14: INTERVIEW AUTHOR - Sean Feast FCICM
Page 15 and 16: Meet AML regulations and stay compl
Page 17 and 18: OPINION AUTHOR - James Campbell LAT
Page 19 and 20: ENJOY THE JOURNEY COME ABOARD SEE H
Page 21 and 22: OPINION AS we look to eventually ex
Page 23 and 24: ADVERTORIAL 7 best practice tips fo
Page 25 and 26: COUNTRY FOCUS AUTHOR - Adam Bernste
Page 27 and 28: COUNTRY FOCUS AUTHOR - Adam Bernste
Page 29 and 30: OPINION AUTHOR - Richard Chataway e
Page 31 and 32: Deutschland nicht über alles OH de
Page 33 and 34: EXPORT Research Engine Should tax c
Page 35 and 36: OPINION such as coffee shops, newsa
Page 37 and 38: PROFILES - MARKETING AND EDITORIAL
Page 39 and 40: ’ CICM ADVISORY COUNCIL I have me
Page 41 and 42: Each of our Corporate Partners is c
Page 43 and 44: EDUCATION & MARKETING CICM Virtual
Page 45 and 46: MARKETING & EDUCATION Virtual Class
Page 47 and 48: STATISTICS Data supplied by the Cre
Page 49 and 50: HIGH COURT ENFORCEMENT OFFICERS ASS
Page 51 and 52: OPINION AUTHOR - Mark Sheldon The m
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OPINION A year of two halves Beware
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HR MATTERS For the sake of comparis
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TRAIN FOR THE YEAR AHEAD My Learnin
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CHARTERED INSTITUTE OF CREDIT MANAG
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FOR ADVERTISING INFORMATION OPTIONS
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PAYMENT SOLUTIONS ARE YOU A LEADER
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Credit Management July and August 2021

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