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Credit Management July and August 2021

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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EXPORT<br />

Research Engine<br />

Should tax credits extend to exporting research.<br />

AUTHOR – Lesley Batchelor OBE, FCICM<br />

OECD – Research <strong>and</strong> Development tax<br />

credits – this isn’t the first time I’ve<br />

suggested it, but why don’t they extend<br />

this scheme to include research into<br />

new markets? And any modifications<br />

that might be needed for new markets<br />

in terms of packaging or marking specific for new<br />

markets?<br />

When we trade internationally, we can’t just offer<br />

exactly the same product to every country. International<br />

marketing simply doesn’t work that way. Of course, it<br />

is cheaper if you can get away with it but even Coca-<br />

Cola has had to modify flavours <strong>and</strong> colours of some of<br />

their drinks to suit the market, as tastes vary between<br />

cultures.<br />

STANDARD MANTRA<br />

Although the st<strong>and</strong>ard mantra for new markets has been<br />

traditionally gung-ho, just having a stab at exporting<br />

isn’t going to work unless it’s backed by thorough<br />

research into how the product or service will be sold<br />

<strong>and</strong> to whom.<br />

The one thing that has come out loud <strong>and</strong> clear from<br />

the perils of leaving the EU is that as a nation we have<br />

slipped behind in our underst<strong>and</strong>ing of how trade<br />

actually works. Underst<strong>and</strong>ing that the product you sell<br />

attracts a tariff <strong>and</strong> that this will impact the final price<br />

in the market is not just your customer’s problem but<br />

yours too. If you can work with your customer wherever<br />

they are in the world to mitigate <strong>and</strong> efficiently execute<br />

any resultant paperwork this, in itself, can reduce costs.<br />

When we look at a new market it shouldn’t be<br />

simply be a question of how much something can<br />

be sold for, but a serious analysis of the consumers<br />

tastes <strong>and</strong> preferences as they vary between markets.<br />

Establishing where to sell, who your target audience<br />

will be <strong>and</strong> how much to charge is not a simple<br />

quation as is contains many qualitative as well as<br />

quantitative elements that need rational consideration.<br />

A pricing life cycle needs to include all costs, from the<br />

research into the product through to the cost of shipping<br />

<strong>and</strong> placing on the shelf. This in itself is a costly <strong>and</strong><br />

time-consuming exercise, not to be rushed <strong>and</strong> skimped<br />

on, <strong>and</strong> being able to claim back the expenditure or<br />

offset these costs, at least until the first export sale is<br />

made, would be a great benefit to those serious about<br />

exporting.<br />

This issue needs to be discussed <strong>and</strong> added to the<br />

Export Strategy due to be published later this year.<br />

SIITACE is a new forum for Independent International<br />

Trade <strong>and</strong> Customs Experts <strong>and</strong> will want to hear from<br />

you about this in readiness for a paper to be published<br />

in the summer.<br />

Do send any ideas or thoughts to<br />

Lesley.batchelor@exportbootcamps.com<br />

Lesley Batchelor OBE, FCICM<br />

COO & Commercial Director at Open Borders Direct.<br />

Underst<strong>and</strong>ing that the product you sell<br />

attracts a tariff <strong>and</strong> that this will impact<br />

the final price in the market is not just your<br />

customer’s problem but yours too.<br />

Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2021</strong> / PAGE 33

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