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September/October 2021 - Bay of Plenty Business News

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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20 BAY OF PLENTY BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2021</strong><br />

NEWSBRIEF<br />

Results Released: The EMA<br />

Workplace Wellbeing Survey<br />

Nearly 600 respondents participated in<br />

the inaugural EMA Workplace Wellbeing<br />

Survey <strong>2021</strong> which was delivered in<br />

partnership with nib New Zealand.<br />

The results highlighted challenges, and the<br />

connections between wellbeing and engagement,<br />

retention and productivity for businesses.<br />

Small business choices have the most significant<br />

everyday impact on your people – and<br />

ignoring them could be a huge risk to your<br />

business.<br />

While 84% <strong>of</strong> survey respondents strongly<br />

agreed that staff wellbeing initiatives contributed<br />

to the retention <strong>of</strong> high performing<br />

employees, the most common methods <strong>of</strong> measuring<br />

staff wellbeing relate to turnover and<br />

retention levels (65%), absentee rates (63%)<br />

and exit interviews (48%).<br />

Survey findings indicated that one in six<br />

companies do nothing to track and measure<br />

wellbeing, and <strong>of</strong> those, 33% were small<br />

businesses with less than 15 employees. On a<br />

positive note, small businesses were seen as<br />

particularly good at responding to requests for<br />

flexible hours, with 62% <strong>of</strong> respondents from<br />

organisations with less than 15 staff saying their<br />

employers did so ‘really well’, compared with<br />

43% overall.<br />

nib highlighted that strong communication<br />

and support during the height <strong>of</strong> the pandemic<br />

saw 55% <strong>of</strong> respondents report improved job<br />

satisfaction over that time, but that worryingly<br />

these levels have since dropped.<br />

In addition, 32% <strong>of</strong> respondents were concerned<br />

about the health <strong>of</strong> their family (up 10%<br />

from pre-pandemic levels), one in four had concerns<br />

about their own health (up 11%), closely<br />

followed by 23% being concerned for the mental<br />

health and wellbeing <strong>of</strong> their family (up 6%).<br />

Given that one-in-three employee respondents<br />

also believed their employer could be<br />

more proactive at prioritising, adapting and<br />

implementing wellbeing strategies, it’s time for<br />

businesses to do something different.<br />

Office extras prove worth<br />

When viewed in the context <strong>of</strong> productivity, culture and employee appreciation, it’s the extras in the<br />

<strong>of</strong>fice environment that are proving their worth in today’s marketplace.<br />

<strong>Bay</strong>leys’ global real estate<br />

partner Knight Frank<br />

recently released its (Y)<br />

OUR SPACE report, which drew<br />

on responses from almost 400<br />

international businesses. It found<br />

that within the next three years,<br />

47 percent <strong>of</strong> firms will seek to<br />

improve the quality <strong>of</strong> the real<br />

estate they occupy, with 46 percent<br />

looking to improve the<br />

amenities available to employees<br />

within the workplace.<br />

Steve Rendall, <strong>Bay</strong>leys<br />

national director <strong>of</strong>fice leasing,<br />

said amenity-rich <strong>of</strong>fices were<br />

making their mark pre-pandemic<br />

as companies sought to differentiate<br />

themselves in the market and<br />

take their corporate culture up a<br />

notch.<br />

“However, after the events <strong>of</strong><br />

2020 and the enforced work-fromhome<br />

experiment, the <strong>of</strong>fice <strong>of</strong><br />

today needs to <strong>of</strong>fer tangible value<br />

to employees who have demonstrated<br />

that it is possible to work<br />

remotely.<br />

“Employers need to look<br />

beyond merely providing desk<br />

space and a staffroom, and not<br />

only give people reasons to come<br />

back to the <strong>of</strong>fice, but give them<br />

an environment that supports<br />

them on many levels.<br />

“Innovative spaces that bolster<br />

the physical and mental wellbeing<br />

<strong>of</strong> staff like collaborative lounges,<br />

breakout spaces, gym facilities –<br />

even on-site childcare – are making<br />

their way up the list <strong>of</strong> amenities<br />

that are now seen as global<br />

best practice.”<br />

Knight Frank’s (Y)OUR<br />

SPACE report found that the top<br />

four amenities identified by at<br />

least 45 percent <strong>of</strong> respondents<br />

are all well-being related. These<br />

include healthy food and beverage<br />

<strong>of</strong>ferings, the provision <strong>of</strong> gym<br />

and changing facilities, along with<br />

other amenities that support mental<br />

wellbeing.<br />

Think dedicated ro<strong>of</strong>top gardens,<br />

meditation spaces, sleep<br />

pods, yoga classes and biophilia-related<br />

amenity for that feelgood<br />

factor. This could include<br />

plenty <strong>of</strong> natural light, loads <strong>of</strong><br />

fresh air, green spaces, the use<br />

<strong>of</strong> natural materials and water<br />

features.<br />

Rendall said that in a post-lockdown<br />

world, people want to feel<br />

valued and appreciated, and there<br />

is also an innate need for social<br />

connection.<br />

“Balancing a company’s<br />

productivity goals against the<br />

well-being <strong>of</strong> its staff has been<br />

thrown into sharp focus,” he said.<br />

“One <strong>of</strong> the world’s biggest<br />

developers, Lendlease, claims the<br />

pandemic may have shifted the<br />

dial with the physical location <strong>of</strong><br />

an <strong>of</strong>fice now having less importance<br />

than the connectivity, amenity<br />

and sense <strong>of</strong> place it <strong>of</strong>fers.”<br />

Within mixed-use precincts,<br />

<strong>of</strong>fice workplaces are <strong>of</strong>ten integrated<br />

with retail outlets, hospitality/food<br />

and beverage options<br />

and fitness studios and this convenience<br />

factor is proving useful<br />

in staff recruitment and retention.<br />

Office workers can easily tick<br />

multiple life admin and recreational<br />

tasks <strong>of</strong>f the list during<br />

their working day, meaning that<br />

once they get home, they can<br />

relax.<br />

Having onsite childcare could<br />

facilitate even greater efficiencies<br />

and while many mixed-use precincts<br />

include childcare centres,<br />

globally, this is being taken further<br />

within <strong>of</strong>fice tower developments.<br />

In the United States, a proposed<br />

multi-billion Child Care Growth<br />

and Innovation Fund would create<br />

an expanded tax credit to encourage<br />

companies to build onsite<br />

childcare facilities which, with the<br />

widespread uptake <strong>of</strong> more flexible<br />

work models, may encourage<br />

parents to return to the <strong>of</strong>fice.<br />

Rendall said whether New<br />

Zealand goes this far remains to<br />

be seen.<br />

“But there is no question that<br />

forward-thinking developers and<br />

landlords will continue to value<br />

the availability <strong>of</strong> high-quality<br />

childcare solutions when positioning<br />

their <strong>of</strong>fice buildings in the<br />

market.”<br />

www.bayleys.co.nz/workplace/<br />

<strong>of</strong>fice/insights<br />

At <strong>Bay</strong>leys, we believe relationships are what businesses are built on and how they<br />

succeed. We understand that to maximise the return on your property you need:<br />

Pr<strong>of</strong>essional property management<br />

A business partner that understands your views and goals<br />

Contact the <strong>Bay</strong>leys Tauranga Commercial Property Management team today.<br />

<strong>Bay</strong>leys Tauranga<br />

Commercial Property Management<br />

07 579 0609<br />

jan.cooney@bayleystauranga.co.nz<br />

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />

ALTOGETHER BETTER<br />

Residential / Commercial / Rural / Property Services

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