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Know Your BSNL JAN 2012.pdf - SNEA Tamilnadu

Know Your BSNL JAN 2012.pdf - SNEA Tamilnadu

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3. If minimum balance is not available, a reply SMS from Trichy IN will be sent to the customer with<br />

a request to top up the amount with minimum Rs.50/- or above.<br />

4. Customer can change the FFL number once in THREE months only. If any request is received from<br />

the customer before the expiry of 3 months period, a reply SMS will be sent by IN as follows:<br />

“Dear Customer! <strong>Your</strong> SMS request is rejected as you are eligible to change your FFL number on<br />

or after xx-xx-xx(dd/mm/yy)”<br />

To begin with, this change of FFL facility is being implemented for Ennanban Super in 2G prepaid mobile<br />

services in TN LSA (incl. CHTD)<br />

Note: The existing procedure for changing FFL number through CSCs on written request is<br />

withdrawn.<br />

WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW!<br />

Pay bills online:<br />

You can avail online payment facility logging on to our web: www.bsnl.co.in you can view the latest bills and pay<br />

them online. You can get duplicate bill online for any mobile post-paid connection. Mobile prepaid online recharge,<br />

top-up and flexi-top-up are also available.<br />

General/Corporate Customers of <strong>BSNL</strong> can access these features by following three simple steps, viz. Register, Add a<br />

Phone account and view & pay bills online.<br />

9

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