Know Your BSNL JAN 2012.pdf - SNEA Tamilnadu

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their mobile or using data cards through 3G Data service at a very high speed. The tariff for data downloads is applicable as per the data plan of you. SMS: Short Message Service is available to send text containing 160 Characters. The spaces between words will be also counted as characters. This may be from a Mobile phone to another mobile phone or one to many or PC to Mobile/Mobiles. Local/National/International SMS can be sent. The charges are applicable as per tariff plan chosen by you. MMS: Multi-media Messaging Service, through which, you can send and receive messages containing text, audio or video or combination of any or all. The mobile handset shall be combatable for MMS applications. Night Calling: Calls made between 11.00 p.m. and 06.00 a.m. The call charges will depend on the plan chosen by you. Friends & Family: This facility allows you to make Free calls or at reduced call charges to the selected mobile/fixed telephone numbers. The tariff is applicable as per the plan. On-net: It means, own network i.e. BSNL network. Off-net: It means other network of Private Operators i.e. other than BSNL. Top-up Vouchers: Top-up vouchers are used to extend the usage value and the validity of the plan under use. C-Top-up: Channel top-up is nothing but electronic recharge/top-up facility. Recharge or Top-up can be done through C-top-up for the specified values as preferred by you. Freebies: Freebies are the concessional tariff, free calls/SMS/Data downloads offered permanently or for limited/specific period or to specific numbers. Validity: SIM Validity – It is normally for 7 Days. Within this period you shall activate your connection by using FRC. Plan validity – The specified period of validity of the Plan chosen by you. Life time validity of plan - Life Time Validity means the License Period of the Operator. The License Period for Cellular Services of BSNL is 20 years w. e. f. 29.02.2000. However, the License is understood to be renewable further on its expiry. (Note: To continue the lifetime plan the recharge conditions specified along with the plan should be fulfilled). Grace Period(s) Grace Period: It is the period within which Recharge or Top-up shall be done by Customer with FRC/RC/Top-up as per the requirement of the plan. Grace Period 1 (GP-1): 15 days from the expiry of the validity of the plan. Grace Period II (GP-1I): Additional 165 days from the expiry of the Grace Period (GP-I) of the plan. Note: A. During the grace period, no O/G calls will be allowed except emergency (toll free) & IVR calls. However I/C shall be free during Grace Period I. B. The unutilized balance amount of the previous card can be carried forward in case of renewal within the Grace Period-I, otherwise it shall lapse. C. The SIM number can be re-activated within additional period of 165 days even beyond the grace period of 15 days (GP-I) as per the parent 60
plan. However, in such cases, the credit balance will lapse. D. Free talk value on initiating the SIM is given to all subscribers. BLACKOUT DAYS: As per Telecom Regulatory Authority of India (TRAI) directives, 5 days in a year shall be declared as blackout days. BSNL has declared the following 5 days as black out days. No concessional tariff on voice calls or SMS will be available on those days only. The normal tariff as per plan will be applicable on those days. 1. New Years‟ Eve (31st December) 2. New Year Day (1st January) 3. Valentine day (14th February) 4. Diwali (13,November) 5. Christmas day (25th December) - (all the 5 days for the year 2012). 61
Page 3 and 4:
INDEX Sl. No. Content Page 1 BSNL
Page 5 and 6:
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Page 7 and 8:
FACILITIES TO CUSTOMERS BSNL is off
Page 9 and 10:
Group II-Unlimited Local /STD Voice
Page 11 and 12:
CHANGE OF VOICE PLAN THROUGH SMS IN
Page 14 and 15:
A new Value Added Service introduce
Page 16: Steps to install BSNL Bharatberry (
Page 19 and 20: New Prepaid Blackberry Plans with S
Page 21 and 22: BlackBerry Unlimited Tariff Plans u
Page 23: iPad Post paid Plans: Sl. No Partic
Page 26 and 27: to 5 ending digit. A list of 10 spa
Page 28 and 29: Details of the Promotional Plan Act
Page 30 and 31: Concessional national roaming call
Page 32 and 33: NEW SMS packs (via C-TOP-UP & throu
Page 34 and 35: The details of STVs (Boosters): Sl.
Page 36 and 37: Note: **The existing SMS BOOSTER (S
Page 38 and 39: ANBUJODI PLAN ACTIVATION VOUCHER Rs
Page 40 and 41: � The unique feature of 5 F&F of
Page 42 and 43: PREPAID PLANS & TARIFF STRUCTURE PR
Page 44 and 45: i) Extension of validity for Saral
Page 46 and 47: viii) All the Existing SMS based ST
Page 48 and 49: Denom of RCV/Tus MRP(incl.of S.Tax)
Page 50 and 51: 860 180 779.69 870 180 788.76 880 1
Page 52 and 53: Closed User Group (CUG) facility is
Page 54 and 55: 6. CUG group size will be checked a
Page 56 and 57: Note:- * Extension of Validity by 3
Page 58 and 59: The list of STVs (BOOSTERs) availab
Page 60 and 61: Group-V ISD STVs( applicable for bo
Page 62 and 63: To change the song customer has to
Page 64 and 65: UNIFIED MESSAGING ON BSNL MOBILE Vo
Page 68 and 69: ��
Page 70 and 71: The details are as under: - 1. Cost
Page 72 and 73: � Additional usage charges beyond
Page 74 and 75: The customer has to choose “Autom
Page 76 and 77: Data charges for trial pack custome
Page 78 and 79: � Freebies offered on activation
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