THE SILENT REVIEW_SPRING EDITION 2021_WEB

Arthur videoed closeups of the eye at a professional
workshop for 150 eye specialists).
He has also loaned his skills to the Crew Revue since 1996
and since 2002 has being doing the dubbing. No, this man
never stops weaving his passions and skills.
Eighteen months in, Arthur became a CSS. His experience
taught him this: ‘remain calm and do what you have to do,
STAR technique. Take a fraction of a second and don’t
have a knee jerk reaction. Don’t learn rote and get unstuck,
it’s a thought process as opposed to memory recall.’
One day in 1990 when Arthur was signing on, he was
asked by chance to pose for a photo. Unknowingly, he
therefore became the literal poster boy for Qantas cabin
crew – and he found out when his students ended up
spotting him on their careers fair pamphlet. This was just
the beginning of his time in front of the camera.
In 1995, Qantas advertised for EPs instructors. Arthur’s
teacher background made it a great fit and wove in two
lives again. Arthur’s first video was in 1996 – he had to
carry out briefing a passenger with disabilities. The footage
still exists…
Doug Hadley and Arthur digitised all initials resources
from slides on carousel machines and scripts. (Slide
projectors were located in those narrow little rooms in
SYD behind the training rooms with the wooden shelving
where we now store our bags.) Arthur always tried to
avoid Death by PowerPoint – and was meticulous about
consistent formatting. He spent hours in the AV editing
Batcave – curtains closed, publishing meticulous graphics.
They even invented new graphics pixel by pixel for us
when pictures weren’t available! Doug and Arthur rotated
rosters as they were not allowed to be missing from
EPs. Arthur still programs the trainer for evidence based
scenarios, as recently as July this year.
In 1989, Arthur was in Fiji and stumbled upon a PRODIVE,
part owned by a Qantas ‘chief’. He then worked his way
up to become a diving instructor. A great piece of advice
which in my opinion is as helpful underwater as other
skills like applying symmetrical winged eyeliner or working
the galley on a Jumbo was: ‘plan your dive and dive your
plan’. Arthur even wove his EPs contacts into his diving life
by using the Jetbase pool for diving certification.
Arthur is now teaching at St Johns as a First Aid trainer.
He also as mentioned assisted at Qudos Bank Arena Mass
Vax Hub where his logistics and training expertise saw
him reunited with crew.
Q: Top Three Study Tips? (Narrator: There were not
just three.)
‘Flick through the manual, just read what you have
forgotten, not the whole thing.’
‘Use the walkarounds and the videos.’
‘Stop, look and think.’
‘Stay up with procedures, read through everything
including the CSOs. Don’t cut corners, consistency
is important.’
‘Take ownership and responsibility – it’s your job. Police
and firies and ambos are safety professionals who train,
we should too.’
Arthur has also had a videography business on the side.
His father was in tech and he loved photography – Arthur’s
first camera was a Pentax Super A at age sixteen. He then
scored a Canon XL1 in 2000. Arthur was often approached
to film the big events that his family put on. He is currently
digitising VHS tapes for friends (and in the 2020 pandemic,
12 SPRING EDITION 2021