Jeweller - December 2021
• Created increase: lab-created diamond sales forecast to double by 2025 • Golden touch: is it true that rising gold price decreases jewellery sales? • Risky customers: identify and remedy your 'at-risk' customers
• Created increase: lab-created diamond sales forecast to double by 2025
• Golden touch: is it true that rising gold price decreases jewellery sales?
• Risky customers: identify and remedy your 'at-risk' customers
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
TRADE ANALYSIS | Golden Connections<br />
Million Oz<br />
Gold Price Percent Change<br />
CHART E: 40 YEARS OF GOLD JEWELLERY DEMAND & PRICES PROJECTED THROUGH 2020<br />
120<br />
Source: CPM Gold Yearbook <strong>2021</strong><br />
110<br />
120%<br />
110%<br />
100<br />
100%<br />
Gold <strong>Jeweller</strong>y Demand<br />
90<br />
90%<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
0%<br />
-10<br />
-10%<br />
Gold Price (Right Scale)<br />
-20<br />
-20%<br />
-30<br />
-30%<br />
YEAR 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13 15 17 19<br />
Palloys<br />
in the jewellery prices and partly because of the<br />
perception that higher gold prices ‘no doubt’ are<br />
increasing jewellery prices.”<br />
Christian’s experience in the industry is long,<br />
and in fact in an open letter to mining company<br />
executives dated January 2001, he indicated that<br />
gold jewellery production has little or no effect on<br />
the price of gold: “Over the past few months CPM<br />
Group has been asked by executives at several<br />
gold mining companies that are clients of ours<br />
about the price implications of rising jewellery<br />
and/or investment demand for gold. Gold prices<br />
never will rise significantly due to growth in<br />
jewellery demand,” he wrote 20 years ago.<br />
In 2000, and when the gold price were at a low of<br />
$US271 per ounce, the head of a bullion trading<br />
company commissioned an advertising agency<br />
to create a ‘pitch’ to the gold mining industry<br />
for a consumer advertising and marketing<br />
campaign to promote gold jewellery, in a similar<br />
way that De Beers once ran generic campaigns<br />
promoting diamond jewellery to consumers.<br />
Following lengthy research, Christian advised<br />
the gold miners: “As it has been explained to<br />
us by several gold producers, the gold mining<br />
industry is being asked to spend large amounts<br />
of scarce financial resources to promote gold<br />
use in jewellery. The marketing people behind<br />
this promotional effort are said to have been<br />
producers that only by stimulating gold jewellery<br />
demand can producers ever hope to see gold<br />
prices rise.<br />
“While it is a noble and worthy effort for<br />
producers to promote gold jewellery, mining<br />
industry executives must understand that it<br />
is impossible to drive gold prices significantly<br />
higher on a sustained basis with jewellery<br />
demand.”<br />
It should be remembered that his comments<br />
are coming from the ‘other side of the fence’.<br />
That is, how gold jewellery production affects the<br />
price of gold bullion rather than how the price of<br />
gold bullion affects the pricing of gold jewellery<br />
manufacture, which then affects jewellery<br />
retailers, especially small independent stores.<br />
November, May and April<br />
2020 resulted in large<br />
gold jewellery sales; 4,914,<br />
4,521 and 4,262 units sold<br />
respectively. It should be<br />
noted that many Australian<br />
capital cities were in<br />
lockdown during these<br />
months and, despite this,<br />
Australian consumers<br />
continued to purchase gold<br />
jewellery."<br />
Christian told <strong>Jeweller</strong>: There are four broad<br />
issues that affect the volume of gold used in<br />
jewellery design and manufacture, as well as<br />
consumer demand for gold jewellery:<br />
• Gold and jewellery prices<br />
• Income levels, disposable income, senses of<br />
economic well-being<br />
• Fashion trends<br />
• Advertising<br />
“In the end the mining companies rejected the<br />
proposed consumer advertising program.”<br />
Think globally act locally<br />
One of the important lessons from the pandemic<br />
is the fragility of globalisation; supply chains and<br />
channels fell apart. Suddenly buying local became<br />
not only paramount but also the only option.<br />
James Bishop, operations manager Morris and<br />
Watson, one of Australia’s largest chain jewellery<br />
manufacturers and refiners, says, “The pandemic<br />
has impacted a number of industries over the<br />
last two years so it is difficult to narrow down a<br />
particular trend specific to the jewellery industry.<br />
While the price per gram for gold has increased<br />
this has not had a negative impact on sales.<br />
“<strong>Jeweller</strong>s appear to be very busy despite the<br />
interruptions due to the pandemic, this is<br />
possibly a result of national and international<br />
travel restrictions ensuring people spend their<br />
money locally.” He believes that COVID-19 has<br />
focused many retail businesses on local supply.<br />
“More jewellers and retailers of all sizes are<br />
also looking to purchase from local suppliers<br />
due to national and international supply chain<br />
disruptions and a customer base that is<br />
becoming more socially and environmentally<br />
focused,” Bishop says.<br />
Jacinta Collins, general manager Golden Mile<br />
<strong>Jeweller</strong>y Manufacturers, says that “definitely,<br />
when the price of gold jumps up, traditionally<br />
it always meant that retailers held off on<br />
re-ordering stock, in the hope that the price<br />
would drop down again. When the gold price<br />
didn’t drop down but instead continued to climb<br />
further, we found that retailers realised that they<br />
better hurry up and re-order.” “If retailers left it<br />
too late, then they’d find that they weren’t able<br />
to replenish their stock to the same level as the<br />
<strong>December</strong> <strong>2021</strong> | 43