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Jeweller - December 2021

• Created increase: lab-created diamond sales forecast to double by 2025 • Golden touch: is it true that rising gold price decreases jewellery sales? • Risky customers: identify and remedy your 'at-risk' customers

• Created increase: lab-created diamond sales forecast to double by 2025
• Golden touch: is it true that rising gold price decreases jewellery sales?
• Risky customers: identify and remedy your 'at-risk' customers

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TRADE ANALYSIS | Golden Connections<br />

Million Oz<br />

Gold Price Percent Change<br />

CHART E: 40 YEARS OF GOLD JEWELLERY DEMAND & PRICES PROJECTED THROUGH 2020<br />

120<br />

Source: CPM Gold Yearbook <strong>2021</strong><br />

110<br />

120%<br />

110%<br />

100<br />

100%<br />

Gold <strong>Jeweller</strong>y Demand<br />

90<br />

90%<br />

80<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

-10<br />

-10%<br />

Gold Price (Right Scale)<br />

-20<br />

-20%<br />

-30<br />

-30%<br />

YEAR 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13 15 17 19<br />

Palloys<br />

in the jewellery prices and partly because of the<br />

perception that higher gold prices ‘no doubt’ are<br />

increasing jewellery prices.”<br />

Christian’s experience in the industry is long,<br />

and in fact in an open letter to mining company<br />

executives dated January 2001, he indicated that<br />

gold jewellery production has little or no effect on<br />

the price of gold: “Over the past few months CPM<br />

Group has been asked by executives at several<br />

gold mining companies that are clients of ours<br />

about the price implications of rising jewellery<br />

and/or investment demand for gold. Gold prices<br />

never will rise significantly due to growth in<br />

jewellery demand,” he wrote 20 years ago.<br />

In 2000, and when the gold price were at a low of<br />

$US271 per ounce, the head of a bullion trading<br />

company commissioned an advertising agency<br />

to create a ‘pitch’ to the gold mining industry<br />

for a consumer advertising and marketing<br />

campaign to promote gold jewellery, in a similar<br />

way that De Beers once ran generic campaigns<br />

promoting diamond jewellery to consumers.<br />

Following lengthy research, Christian advised<br />

the gold miners: “As it has been explained to<br />

us by several gold producers, the gold mining<br />

industry is being asked to spend large amounts<br />

of scarce financial resources to promote gold<br />

use in jewellery. The marketing people behind<br />

this promotional effort are said to have been<br />

producers that only by stimulating gold jewellery<br />

demand can producers ever hope to see gold<br />

prices rise.<br />

“While it is a noble and worthy effort for<br />

producers to promote gold jewellery, mining<br />

industry executives must understand that it<br />

is impossible to drive gold prices significantly<br />

higher on a sustained basis with jewellery<br />

demand.”<br />

It should be remembered that his comments<br />

are coming from the ‘other side of the fence’.<br />

That is, how gold jewellery production affects the<br />

price of gold bullion rather than how the price of<br />

gold bullion affects the pricing of gold jewellery<br />

manufacture, which then affects jewellery<br />

retailers, especially small independent stores.<br />

November, May and April<br />

2020 resulted in large<br />

gold jewellery sales; 4,914,<br />

4,521 and 4,262 units sold<br />

respectively. It should be<br />

noted that many Australian<br />

capital cities were in<br />

lockdown during these<br />

months and, despite this,<br />

Australian consumers<br />

continued to purchase gold<br />

jewellery."<br />

Christian told <strong>Jeweller</strong>: There are four broad<br />

issues that affect the volume of gold used in<br />

jewellery design and manufacture, as well as<br />

consumer demand for gold jewellery:<br />

• Gold and jewellery prices<br />

• Income levels, disposable income, senses of<br />

economic well-being<br />

• Fashion trends<br />

• Advertising<br />

“In the end the mining companies rejected the<br />

proposed consumer advertising program.”<br />

Think globally act locally<br />

One of the important lessons from the pandemic<br />

is the fragility of globalisation; supply chains and<br />

channels fell apart. Suddenly buying local became<br />

not only paramount but also the only option.<br />

James Bishop, operations manager Morris and<br />

Watson, one of Australia’s largest chain jewellery<br />

manufacturers and refiners, says, “The pandemic<br />

has impacted a number of industries over the<br />

last two years so it is difficult to narrow down a<br />

particular trend specific to the jewellery industry.<br />

While the price per gram for gold has increased<br />

this has not had a negative impact on sales.<br />

“<strong>Jeweller</strong>s appear to be very busy despite the<br />

interruptions due to the pandemic, this is<br />

possibly a result of national and international<br />

travel restrictions ensuring people spend their<br />

money locally.” He believes that COVID-19 has<br />

focused many retail businesses on local supply.<br />

“More jewellers and retailers of all sizes are<br />

also looking to purchase from local suppliers<br />

due to national and international supply chain<br />

disruptions and a customer base that is<br />

becoming more socially and environmentally<br />

focused,” Bishop says.<br />

Jacinta Collins, general manager Golden Mile<br />

<strong>Jeweller</strong>y Manufacturers, says that “definitely,<br />

when the price of gold jumps up, traditionally<br />

it always meant that retailers held off on<br />

re-ordering stock, in the hope that the price<br />

would drop down again. When the gold price<br />

didn’t drop down but instead continued to climb<br />

further, we found that retailers realised that they<br />

better hurry up and re-order.” “If retailers left it<br />

too late, then they’d find that they weren’t able<br />

to replenish their stock to the same level as the<br />

<strong>December</strong> <strong>2021</strong> | 43

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