April 2022

Quality Assured Products
WHY COMPROMISE ON YOUR PROJECT?
Total Installer hears about Made For Trade’s engineering-led ethos to fenestration
manufacturing, and how the company has taken a ‘key next step’ by attaining ISO9001
quality certification.
Keeping control of the details in a thriving
manufacturing business is a key objective
as a company undergoes expansion, and
that control was a significant driving factor
behind Made For Trade’s latest achievement:
gaining the internationally-recognised standard of
ISO9001:2015 with regards to quality control.
The enviable accreditation is the latest in a
multitude of steps that help to separate and elevate
MFT from the competition via the transfer of
processes, design and even staff from the high-tech
automotive, motorsport and aerospace industries to
manufacturing and glazing.
Whilst the term ‘quality’ is often seen to represent
the aesthetic look, fit/finish or longevity of a
product, in engineering terms it means a significant
amount more; it is the discipline concerned with
the principles and practice of quality assurance and
control for both the product and service.
“It has been a challenging two years to get to
this point but we are delighted that with
Jason’s hard work and guidance the team has
successfully achieved an ISO9001 certificate for
Made For Trade”
factory – even the optimised and refined method in
which packaging materials are applied.
Chris Wann, Operations Director at Made For Trade
said: “Understanding the importance of control in a
larger business was paramount as MFT continues
to expand.
“We recognised that a robust system which can
provide validated data from all areas is necessary
for our own feedback – and to make the informed
decisions required for success.
“This is where the need for a documented and
audited quality system came in.
“We brought in Jason Couse as our Quality Manager,
who was tasked with supporting other members
of the senior management team to document all
business processes.
The NQA Certification sets MFT apart as a result,
thanks to the precise repeatability of every single
aspect of how a Made For Trade product is designed,
sold and manufactured.
Refining the business to gain the enviable
accreditation has been the result of years of work,
and particularly so in the last 24 months under
the auspices of Quality Manager Jason Couse,
who joined Made For Trade from a parallel role in
engineering at the start of 2020.
The steps and implemented procedures needed to
satisfy the accreditation process across every single
area of the business.
This started right back with the experienced MFT
sales team and the adoption of consistent processes
for dealing with new enquiries, right through to the
very last steps as the fenestration products leave the
Jason Couse, Quality Manager and Chris Wann, Operations Director
58 T I APRIL 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST