April 2022

Made for Trade is now
ISO 9001 quality certified
“The rapidly expanding
business already had
a very good base to
build on”
“It has been a challenging two years to get to this
point but we are delighted that with Jason’s hard
work and guidance the team has successfully
achieved an ISO9001 certificate for Made For Trade.
“What is of key significance, however, is that we
now have a rigorous quality system in place that is
tailored specifically to the business.”
But, what does this mean for the trade partner,
installer or end consumer?
The certification ensures that Made For Trade can
now truly quantify their promise of offering the best
service in the industry, thanks to an internationallyrecognised
standard proving that each and every
product follows the same key steps from sales
through manufacturing - each and every time.
The mark is a formal recognition of MFT’s
engineering-led ethos and elevates the company
above the competition, whilst creating an in-house
culture focused on customer satisfaction and
continuous improvement.
Speaking of the new achievement, Quality Manager
Jason Couse said: “Having joined Made For Trade
at the start of 2020, the rapidly expanding business
already had a very good base to build on; the
Directors’ engineering background already helping
create processes that were ready to be refined
and formalised. My part was to build on what was
already in place to provide a practical and workable
Quality Management System (QMS) for improving,
monitoring and continually improving all areas of
the company, but also with one eye on meeting
the requirements of the internationally-recognised
ISO9001:2015.
“The first step was raising awareness of the
standard across all members of the staff team
and what it means for the organisation, before
working with each department in turn to help create
processes, develop training needs and identify risk
and opportunities.”
The Quality Management System (QMS) includes all
members of the business in one way or another and
is driven from the top.
Made For Trade’s Directors have been a driving force
for implementing the changes, whilst Operations
Manager Mike Robinson played a significant part
in developing the standards within the quoting
and order processing teams, and Frank Donaghy
and Ritchie Bezance doing the same in the
manufacturing environments.
Furthermore, MFT’s Mark Thompson and Tracy
Garrod received internal auditor training as part
of the process to expand their skills and achieve
recognised auditor standards of CQI and IRCA, with
a focus on raising the internal audit practices and
continually improving business standards.
Gaining the desired accreditation is of course
only the start of the journey; ISO9001 is based on
continually improving and optimising all stages of
how the company operates, allowing Made For Trade
to remain at the forefront of manufacturing and
efficiency in the fenestration industry.
Contact Made for Trade/Korniche:
01642 610 799
madefortrade.co
@MadeForTrade1
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
APRIL 2022 T I 59