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Dovercourt Parent Handbook 2022

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<strong>Dovercourt</strong> Camp <strong>Parent</strong> Hand Book <strong>2022</strong><br />

Sun & Water Smart<br />

Hats, sunglasses, shirts, and sunscreen are required for campers to protect themselves from the effects<br />

of the sun. Camp staff will assist our younger campers to apply sunscreen. Camp staff are directed to<br />

apply sunscreen with their hands to your child on any exposed skin (arms, legs, face, neck, and ears) if<br />

your child asks for assistance, or requires it due to age or ability. Camp staff do have access to and will<br />

carry with them extra sunscreen and if your child does not bring his or her own to camp, staff will apply<br />

the sunscreen that we have on hand. Please ensure to send your child with a water bottle. During the<br />

camp day, staff are required to ensure that campers (and themselves) drink and refill their water bottles<br />

at least three times.<br />

Weekly Schedules & Newsletters<br />

All camps have an approved weekly schedule of events. Your child’s Camp Director can show you a copy<br />

or you can request to see a copy in our camp office. Schedules are subject to change without notice<br />

based on a variety of factors – mostly weather.<br />

An information email is sent out during the week leading up to your child’s camp. This email will contain<br />

essential information on the camp activities and what to bring, as well as the name of your camp<br />

director and where to meet him/her when you arrive in the morning.<br />

Lost & Found<br />

Any items left at the end of the camp day will be placed in the Lost & Found POD (located in the parking<br />

lot) during the summer. Items will be left for the duration of the week and on Friday at 6:00pm any<br />

items left will be separated as follows:<br />

Items with a name label will be washed (if appropriate) and left for pick up in the main lost and found<br />

for up to three weeks. After that time they will be donated. Items that do not have a name label will be<br />

donated. During the camp day and throughout the week, our staff will do their best to help campers<br />

keep track of their own belongings and will work hard to reunite lost items with their owners. To make<br />

this process more successful, please be sure that everything has a name label and that your children are<br />

able to identify their own items. We are unable to retain items past the end of summer as we get ready<br />

for our fall programs and our before and after school programs. All unclaimed items are donated to<br />

charity. Please ensure that you label each item with your child’s full name so that we can help return it<br />

to him/her during camp. For labels, we recommend mabelslabels.ca<br />

Cancellation & Refund Policy<br />

It is extremely rare that a camp is cancelled due to low participation or for any other reason. Every effort<br />

is made to find a suitable substitute for your child. If we are unable to provide a satisfactory substitute,<br />

your fees will be fully refunded to the same method of payment.<br />

To cancel a camp registration, please email info@dovercourt.org with your child’s name, the name of<br />

the camp, and the date of the camp. Cancellations cannot be done online.<br />

Refunds will be provided up to 3 weeks (21 days) prior to the start date and subject to a $20<br />

administration fee (this fee is waived if the amount is left as an account credit).<br />

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