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INSIGHTS INTO<br />

ALUMNI<br />

RELATIONS<br />

Quarterly <strong>Update</strong><br />

<strong>Apr</strong> to <strong>Jun</strong> <strong>2022</strong><br />

1


Opening Up to New Opportunities<br />

3<br />

Our Partnerships<br />

5<br />

Alumni Campaigns on Facebook<br />

Alumni Campaigns on Instagram<br />

Engaging Alumni<br />

via Electronic Direct Mailers<br />

8<br />

Tracking Our EDM Reach 12<br />

E-Shop – New Merchandise on Offer 13<br />

SUSScribe Issue 58<br />

14<br />

2


OPENING UP TO NEW OPPORTUNITIES<br />

Change seems to be the only constant around us. This quarter, we see more<br />

physical presence on campus as SUSS adopts the hybrid work arrangement.<br />

With new and familiar faces, building bridges across departments will be<br />

less of a feat as we look forward to more collaborations within SUSS.<br />

In relation to collaborations, the easing of restrictions has given us the<br />

chance to hold physical events again! While virtual webinars became a new<br />

norm when COVID hit, we are now shifting gears to being more adaptable,<br />

extending the hybrid approach to our alumni engagement. Alumni<br />

Relations now offers a plethora of activities and workshops, both online and<br />

offline. While we are excited to reconnect face-to-face with everyone, we are<br />

cautiously doing so and easing back to organising physical events.<br />

These events continue to be aligned with our vision of being the leading<br />

university for social good. We have been reaching out to new partners who<br />

stand for the same ideology of doing good for others too. Collaborations<br />

with Crunch Cutlery, a sustainable company focused on producing edible<br />

cutlery, started by our alumnus and Foreword Coffee, one of the six<br />

recipients of the Enabling Mark (Platinum) award, are slivers of evidence of<br />

us working together.<br />

Our engagement with our alumni went beyond expectations as we<br />

uncovered high flyers with interesting portfolios. We reconnected with<br />

some of them via Faces of SUSS – from Anjana Rai Chaudhuri (Class of 2012),<br />

a research scientist who retired and thereafter became a published novelist<br />

under Penguin Random House, to entrepreneurs like Zavier Chan (Class of<br />

2021) who co-founded his own company, SampleLah!. Our alumni profile has<br />

expanded and we are looking forward to uncovering more!<br />

Here’s to more <strong>AR</strong>-mazing memories to be made!<br />

3


OUR P<strong>AR</strong>TNERSHIPS<br />

Alumni Campaigns on Facebook<br />

A range of online and physical events with varying themes such as wellbeing<br />

to cultural walks was held to provide alumni with a plethora of events<br />

that could cater to varied interests. A huge thank you and appreciation to<br />

our industry partners, IAL, CCPE, and many more for collaborating with us.<br />

Scan here for our Facebook page!<br />

4


OUR P<strong>AR</strong>TNERSHIPS<br />

Alumni Campaigns on Instagram<br />

Instagram continues to be an important platform to reach out to alumni to<br />

foster a greater sense of belonging and camaraderie. Through<br />

#FacesofSUSS, we featured several alumni with interesting stories to tell<br />

including those with admirable career achievements. We hope that these<br />

personal insights would inspire fellow alumni to pursue their dreams.<br />

Scan here for our Instagram Page!<br />

5


ENGAGING ALUMNI VIA<br />

ELECTRONIC DIRECT MAILERS<br />

Events eDM <strong>Apr</strong> Issue:<br />

6


7


ENGAGING ALUMNI VIA<br />

ELECTRONIC DIRECT MAILERS<br />

Events eDM May Issue:<br />

8


9


ENGAGING ALUMNI VIA<br />

ELECTRONIC DIRECT MAILERS<br />

Events eDM <strong>Jun</strong>e Issue:<br />

10


11


TRACKING OUR EDM REACH<br />

Alumni Relations designs our mailers in-house, using Canva. Our mailers are<br />

sent via Raiser’s Edge which allows us to monitor our open rate and clicks<br />

rate. As Raiser’s Edge is a donor management system, information for fields<br />

on the transaction, transaction rate, average gift, and total raised will not be<br />

reported here. These are under the Advancement Office.<br />

In this quarter of <strong>2022</strong>, our reach ranged from 31% - 35% surpassing the<br />

Education industry benchmark of 23.42%. As for the click through rate, our<br />

range was around 2.6% with room for improvement although we are close<br />

to the Education industry benchmark of 2.9%.<br />

12


E-SHOP – NEW MERCHANDISE ON OFFER<br />

Alumni Relations aims to stay on trend and in style! With that, comes the<br />

launch of our new line of merchandise, made available on our E-Shop.<br />

Taking in the preferences of our student and alumni body through a survey<br />

that was done, Alumni Relations have come up with aesthetically pleasing<br />

items that will go live on our E-Shop in the upcoming months!<br />

Look out for these new items soon!<br />

13


SUSScribe ISSUE 58<br />

Issue 58 of SUSScribe comes to you with a new look with highlights on the<br />

latest happenings. In this issue, look out for our alumnus' exclusive interview<br />

with our Provost, Professor Robbie Goh as he shares personal insights and<br />

perspectives.<br />

Scan here to explore our microsite!<br />

14


We would like to<br />

partner you.<br />

Let’s connect.<br />

alumni@suss.edu.sg<br />

15

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