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Issue 51

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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FUNCTION VENUES<br />

2<br />

Hashtag this<br />

There are millions of hashtags, some useful for growing your organic reach, others with fewer<br />

followers but a niche and targeted audience to help you make those all-important sales. Niche<br />

your own audience with a personal and unique hashtag. Choose something catchy, memorable<br />

and distinctive to your venue and brand. Do some research to make sure no one else is using it.<br />

Use it on your own social media channels, publicise it and encourage your existing followers<br />

to use it. Share it with your wedding couples when they book and invite them to tag you during<br />

their wedding planning. Promote it to guests and visitors to your venue especially near your<br />

talking points; “Like this? #...”<br />

AYNHOE PARK<br />

4<br />

#4 Incentivise your<br />

followers<br />

Run a competition. Everyone who<br />

follows your venue, shares your post<br />

and tags you in their (positive) posts<br />

can be entered into a prize draw at<br />

the end of the month/season/year.<br />

Make sure you offer a significant<br />

prize that’s worth winning to<br />

encourage people to make the effort.<br />

The more people who enter and tag<br />

you, the more value to you.<br />

3<br />

The carousel at<br />

Preston Court<br />

PRESTON COURT<br />

Share the love<br />

Your event and wedding suppliers will also be trying to feature as much as<br />

possible on social media. Show your suppliers a bit of love and appreciation<br />

and no doubt they will show you a bit in return. Make sure you follow all your<br />

favourites on Instagram. Support and promote the suppliers who you want to<br />

see again, the ones that made your life easier and who share the same style,<br />

ethos and values. Share your collaborative successes.<br />

Post pictures of the memorable events you have worked on together.<br />

Suppliers can then re-share and spread the love. Build good relationships with<br />

your wedding photographers and ask them to share their wedding albums.<br />

Ask their permission to post their images on your Instagram and website. You<br />

will also need to ask permission from your wedding couples. Make sure you<br />

tag the photographer whenever you share their work.<br />

The bridge at Ditton Manor<br />

DITTON MANOR<br />

Outdoor bath at<br />

Port Lympne<br />

5<br />

PORT LYMPNE<br />

Be thankful<br />

Finally, please don’t forget to respond to people who do tag you. If you<br />

have time, write a thank you but at the very least ‘like’ their post. It<br />

is a courtesy and will encourage more of their engagement and their<br />

followers’ engagement. Once they have tagged you, you can then re-share<br />

their post to your other followers to gain even more value.<br />

User generated content doesn’t just help your marketing activity, it can<br />

also help to develop that important ‘know, like, trust’ factor. People are<br />

more likely to trust their friends’ recommendations. Outsiders chatting<br />

positively about your venue is as good as a direct review. If a crowd is<br />

consistently sharing positive stories about your venue then even better.<br />

Visitors regularly sharing content about you will have a huge impact on<br />

helping to build the familiarity of your venue. People like to follow trends<br />

so, chances are, if their friends ‘like’ you then they will ‘like’ you too. See<br />

you on the ‘gram!<br />

WWW.OPENAIRBUSINESS.COM 19

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