Ambulance UK August 2022

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NEWSLINE EEAST Care Quality Commission Report recognises ‘marked improvement’ at EEAST The results of the Care Quality Commission (CQC) inspection into the East of England Ambulance Service Trust earlier this year have now been published. Inspectors carried out a comprehensive inspection of the Trust’s emergency and urgent care service and emergency operations centre in April before returning to inspect the ‘well-led’ element of the Trust in May. The CQC found the Trust had made a ‘marked improvement’ on signifi cant and long-standing cultural issues that had led to it being placed in special measures just under two years ago, and, as a result, the Trust moves from an inadequate rating for ‘well-led’ to requires improvement. The inspection found; • Staff working effectively as a team to provide safe, kind and compassionate care to patients • The Trust was making it easier for people to give feedback and raise concerns about care received. • Staff were treating concerns and complaints seriously, and learning from them • A stronger leadership team with a stable Executive team and Board in place, which will drive improvements in the Trust in the years ahead. EEAST chief executive offi cer Tom Abell said: “I am pleased the CQC has recognised that hard work of our people under signifi cant pressure – and that we have made marked improvements on what we have needed to address from previous inspections, which highlighted signifi cant issues with our culture that left staff feeling unable to raise concerns. “We have focussed on providing our people with a safe and supportive workplace and there are early indicators this is beginning to have a positive impact – making signifi cant progress to tackle bullying and harassment. “However, we recognise that this is only the fi rst step in our work to improve our culture and our service and we have a 3-5 year plan in place to fully address all of the challenges we face. The CQC rightly identifi ed several areas for improvement that we are continuing to address, including improving staff morale and access to training, the impact of the Trust being on heightened surge levels for extended periods of time, and the challenges of staffi ng our ambulance operations centres. “We have taken this feedback very seriously and will continue to work hard to address these issues.” EEAST Chair Nicola Scrivings said: “We have made some positive early steps to improve the culture of the Trust, but we recognise there is much more still to be done. We have strengthened our leadership team and have a stable Board in place, which will progress the improvement and change needed across the Trust in future.” The Trust has brought 45 measures to better support staff, AMBULANCE UK - AUGUST 112 For more news visit: www.ambulanceukonline.com
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Page 1 and 2: Volume 37 No. 4 August 2022 DEDICAT
Page 3 and 4: CONTENTS CONTENTS Ambulance UK 100
Page 5 and 6: DS MEDICAL Supporting Professionals
Page 7 and 8: THE CORPULS SYSTEM: FROM RESCUE CHA
Page 9 and 10: FEATURE stood there embarrassed, st
Page 11 and 12: FEATURE Vehicle Maintenance Reduce
Page 13 and 14: LAS A very special Father’s Day f
Page 15: ADVERTORIAL PROTECTING PARAMEDIC’
Page 19 and 20: NEWSLINE New Range of CARNATION Con
Page 21 and 22: NEWSLINE xxx xxx You live it. We bu
Page 23 and 24: NEWSLINE already installed - is set
Page 25 and 26: Pro-Cloud Ambulance NEWSLINE Pro-Cl
Page 27 and 28: NEWSLINE patient to hospital, to ma
Page 29 and 30: NEWSLINE to university. On completi
Page 31 and 32: NEWSLINE the patient, remaining cal
Page 33 and 34: NEWSLINE “Everyone should take re
Page 35 and 36: NEWSLINE “There was lots of traff
Page 37 and 38: NEWSLINE through translators which
Page 39 and 40: NEWSLINE SECAMB SECAmb begins rollo
Page 41 and 42: IN PERSON LAS News London Ambulance
Page 43 and 44: IN PERSON Left to right: Bill Sivew
Page 45 and 46: COMPANY NEWS xxx xxx xxx xxx xxx xx
Page 47 and 48: ADVERTISING FEATURE Emergency Opera

Ambulance UK August 2022

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