Ambulance UK August 2022

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including an increase in mental
health provision, ‘welfare wagons’
to support staff with food and
refreshments at hospitals and
access to physiotherapy.
The Trust has seen a reduction
in number of staff reporting
experiencing bullying and
harassment and a 900% increase
in people feeling able to speak up.
SECAMB
Trust committed
to improvements
following CQC
inspection
We are pleased to have
appointed a new Interim Chief
Executive – Siobhan Melia – last
week; Siobhan, who takes up
her role on 12 July, has a strong
clinical background and is an
experienced Chief Executive,
with good knowledge of our
region and our partners.
Our Leadership Team has set
out the key priorities for the
year, including building a culture
that fully reflects our values,
supports our vision and ensures
the satisfaction and wellbeing of
our people and embeds quality
improvement across everything
we do.
AMBULANCE UK - AUGUST
As ambulance crew with Advanced
Driver / Rider training under your belt,
you could qualify to join our growing road
safety community for just £39 a year.
You will gain access to a range of
member benefits to include IAM
RoadSmart magazine, and will be
in a position to influence current
and future road users with your skills,
knowledge and experience on road.
JOIN TODAY
Visit iamroadsmart.net/ambulanceuk
or call us on 0300 303 1134.
@IAMRoadSmart
iam_roadsmart
IAM RoadSmart, 1 Albany Place, Hyde Way, Welwyn Garden City, AL7 3BT
South East Coast Ambulance
Service NHS Foundation Trust
(SECAmb) is committed to
making improvements following
the publication of a CQC report
rating how the Trust was led as
inadequate.
We are pleased the excellent
care provided by our staff was
recognised in the report and
their kind, compassionate and
supportive approach towards
patients was noted.
We are especially pleased
to see our NHS 111 service
retain its ‘good’ rating following
a very diffi cult two years of
the pandemic, which placed
signifi cant strain on the service.
The inspection, which took place
in February, looked in particular
at management and leadership
but also at our Emergency
Operations Centres (EOCs) and
NHS 111 service.
The serious concerns
surrounding culture and
leadership highlighted by the
CQC are being taken extremely
seriously and we have already
begun the work to implement
improvements at pace, taking on
board early feedback from the
CQC as well as feedback from
our own staff survey.
An important campaign – ‘Until
it Stops’ – is being rolled
out to address inappropriate
behaviours and we are
committed to working with
colleagues across the
organisation to implement
changes and ensure they view
SECAmb as a place at which
they want to work and deliver
high-quality care to our patients.
SECAmb Interim Chief Executive
Fionna Moore said: “It is clear
from this report that SECAmb
has a long way to go to ensure
our staff feel properly supported
to perform their roles. The whole
Leadership Team is committed
to doing everything we can to
make SECAmb a better place
to work, so that our staff are
best placed to respond to our
patients.
“However, I am pleased that,
despite the issues highlighted in
the report concerning leadership
at the Trust, the hard work
and dedication of our staff and
volunteers did not go unnoticed.
“I look forward to working
closely with Siobhan Melia, our
newly appointed Interim Chief
Executive, as we first build
and then embed the necessary
improvements at SECAmb.”
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For further recruitment vacancies visit: www.ambulanceukonline.com