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Credit Management December 2022

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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NEWS ROUNDUP

Mass insolvency and

redundancy fears as

UK heads for recession

M

ORE than two

out of every

five (41 percent)

established small

and medium

businesses (those

with between 10 and 100 employees)

across the UK expect to shut their

doors permanently, be forced to

conduct mass redundancies or close

locations within the next 12 months.

And more than one in three (39

percent) fear their business will

be fatally or critically impacted by

any forthcoming recession, while

a similar number (43 percent) say

they will have to borrow money

just to keep their business afloat or

refinance existing debt (37 percent).

It paints a worrying picture for

British business as we look likely to

enter a recession, with this segment

of the economy accounting for

around 30 percent of UK jobs.

The data comes from a recent

survey by Allica Bank of 150

established small and medium

businesses in the UK across

multiple industries. It reveals, too,

that 83 percent of business owners

want to see their bank do more

to support them as costs of raw

materials, fuel, interest rates and

inflation continue to rise.

Conrad Ford, Chief Product Officer

at Allica Bank, agrees that banks

will play a critical role in keeping

business owners’ heads above the

water: “It’s clear that large numbers

of established small and medium

businesses are struggling to stay

afloat and in fact, many are going to

find themselves in further debt just

to keep the lights on.

“Banks must do more to help these

businesses – either with funding

or sharing expertise – because

Government help can only go so

far. As an industry, we support

businesses who, in turn, employ

millions of people already struggling

in a cost-of-living crisis. Our team

of relationship managers have been

working closely with our business

customers to provide information

and support, and we think that’s

going to become ever more

important in the coming months.”

Ania George, Operations Director

at Ashley Care, a Norfolk-based

operator of three care homes, told

Credit Management: “As employers

of 150 staff, we are very concerned

about the current market conditions

and the severe economic headwinds

of double figure inflation, significant

Millions of people in the UK admit

they never think about their credit

score, despite many saying they are

expecting to borrow more money from

their bank or lender in order to manage

the cost of living crisis.

New research commissioned by

CRIF – a provider of consumer and

business credit information – surveyed

thousands of people in countries

across the continent including France,

the Czech Republic, Italy, Germany,

Slovakia, and the UK.

The findings show nearly half

(46 percent) of UK consumers never

think about their credit score,

significantly higher than the European

Brits least likely in Europe to

think about their credit score

average (31 percent excluding the UK),

and the highest of all European

countries surveyed, including France

(35 percent), Germany (40 percent) and

Italy (27 percent).

This is despite the UK having

one of the highest household debt

levels in Europe, and one in five (19

percent) saying they expect to borrow

more from their lender in the next

12 months.

Understanding of how credit scores

are calculated is also poor. Less than

half (48 percent) of people in the UK

say they understand how their score is

calculated, and one in five (20 percent)

say that were their score to go down,

they wouldn’t know how to improve it.

This lack of engagement and

understanding is having a detrimental

effect. One in ten (10 percent)

consumers say they have been turned

down for borrowing since March 2020

(the start of the pandemic lockdowns

in the UK). Of this group: 64 percent

say they received no information from

their lender on how to improve their

situation; 50 percent say they had to

turn to more expensive forms of credit,

such as payday or short-term loans –

the highest in Europe; and 52 percent

say they were surprised to be turned

down as they believed they had a good

credit history.

Brave | Curious | Resilient / www.cicm.com / December 2022 / PAGE 6

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