New Member Information Pack Dec 2022
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WELCOME
WELCOME TO<br />
ROYAL<br />
DORNOCH<br />
It is our pleasure to welcome you to Royal<br />
Dornoch as a new Struie <strong>Member</strong> and the<br />
Council of Management, fellow members<br />
and staff wish you a long and happy future<br />
at the Club.<br />
To help with your integration into the Club, we have created this<br />
welcome pack for you to read through at your leisure as it is full of<br />
helpful information. We also promote a buddy system, where we<br />
encourage those members who have introduced you to the Club, to<br />
help guide you in your early years of being a member and introducing<br />
you to new friends.<br />
Please be reassured that at Royal<br />
Dornoch, our door is always open so why<br />
not pop into the office, where one of our<br />
team will take you on a walk around and<br />
help familiarise you with the club and assist<br />
you with any questions you may have.
CONTENTS
History 6<br />
<strong>Member</strong>ship 8<br />
Club Governance 10<br />
Golf 12<br />
<strong>Member</strong>ship Benefits 18<br />
Facilities 20<br />
Professional Shop 23<br />
General <strong>Information</strong> 25<br />
Future Developments & Projects 27<br />
Community 29<br />
Organisation Charts 32<br />
Council Of Management 34<br />
Contact Details & Prices 36
HISTORY<br />
Long before a golf club was formed at Dornoch, the game was played on the town<br />
lands along the seashore. Golf in Dornoch can be traced back to 1616, and some<br />
claim even earlier, but what we are sure of is that everyone who came to play<br />
marvelled at the wonderful links land and the challenge it presented.<br />
The club itself did not form until 1877. The two gentlemen responsible for the<br />
foundation being Alexander McHardy, ‘the pioneer of golf in the North of Scotland’,<br />
and Dr Hugh Gunn, a native of the town, who was educated at St Andrews and there<br />
learned the game – the course then was only 9 holes long.<br />
In 1886, the Club invited the veteran champion golfer, Old Tom Morris, to visit<br />
Dornoch, make a survey of the links and lay out a more fully planned golf course.<br />
The basic purpose of these “founding fathers” of Dornoch golf was to have a golf<br />
course of first class quality in keeping with the abundant natural resources already<br />
provided on the famed Dornoch Links.<br />
About the turn of the century, the great Sandy Herd first played with the new rubbercored<br />
ball and out of fashion went the old gutty. John Sutherland, the Club’s<br />
Secretary who guided the fortunes of the Club for over 50 years, and his committee,<br />
had to remodel the course as a result of the faster ball and Dornoch became for a<br />
time the 5th longest course in Britain. In 1906, through the influence of Her Grace<br />
the Duchess of Sutherland, Duchess Millicent, a good friend to the Club, Dornoch<br />
Golf Club secured the title and dignity of ‘Royal’ from King Edward VII.<br />
Women golfers, also of a high level, regularly gathered in Dornoch in the bright days<br />
before 1914. The Second World War saw an aerodrome in being on the Ladies 18<br />
hole course on the lower links and 4 holes of the Championship Course were also<br />
lost. In the late 1940’s the decision was taken to construct further holes out towards<br />
Embo and once again the House of Sutherland helped by leasing the land (later<br />
purchased) to the Club. This was largely the work of George Duncan, for John<br />
Sutherland had died in 1941. A restricted 9 hole relief course was formed known as<br />
the Struie, which has now been developed to a full 18 holes.<br />
The spectacular views of Struie Hill and the Ross-Shire Hills to the West, the close<br />
proximity to the shores of the Dornoch Firth and the call of the many species of<br />
wildfowl along the estuary enriches the experience of golfing in such a magnificent<br />
setting.<br />
6
The Struie Course holes are typified by greens smaller in size than the<br />
Championship Course and the fairways generally narrower than those of the<br />
Championship Course but this is a fair test of golf where accurate drives struck to<br />
the correct side of the fairway will result in easier approach shots to the green and<br />
wayward drives are generally not punished as they can be on the Championship<br />
Course. The prevailing wind in the Dornoch area usually blows from the West<br />
which compounds the challenges encountered on the short holes over the Struie<br />
Course with the four short holes all laid out in different directions.<br />
To this day we always try to maintain, improve and make certain our links stand<br />
the test of time. Over 400 years have passed and the Club is still thriving which<br />
allows us to be true to our ethos – to provide and maintain a golf course or courses<br />
in Dornoch; and to promote and foster the game of golf for generations to come.<br />
If you would like to read more on our history then in 1999 the first history book was<br />
published. Written by past Captain, Dr John MacLeod, it charts the Club from its<br />
formation in 1877 through all the ups and downs to the present day when many<br />
people from around the world come to share and enjoy the unique experience of<br />
golf in Dornoch. The book is available from the pro shop and is highly<br />
recommended to all new members so that they can gain a deeper understanding<br />
of the Club and its roots.<br />
We are always working on our history and the many pieces that we have gathered<br />
over the many years. Our archive team is always sifting through valuable<br />
documents and items from our history and they would be happy to share their<br />
findings with you.<br />
Don’t worry if you are not always in Dornoch, you won’t miss out on anything at the<br />
club as our General Manager sends a newsletter weekly to all members, keeping<br />
everyone informed of everything that has happened.<br />
View more club history on the club website www.royaldornoch.com<br />
7
MEMBERSHIP<br />
Royal Dornoch welcomes anyone who wishes to join the club and the process, as you<br />
have found out, is very straightforward.<br />
As a new Struie member you have had one or two current Full members propose you<br />
(your current home club would have helped if you had only one current member) and<br />
then your name would have gone forward to be approved at the next available monthly<br />
Council of Management meeting.<br />
Following that you will have received a full membership pack which includes this<br />
handbook which we hope you will find useful and give you all the information you need<br />
to make full use of your membership at Royal Dornoch. The following pages will detail<br />
what these benefits are and how to access them.<br />
There are really only two different classes of playing membership – Full Championship<br />
and Struie.<br />
Everyone joins as a Struie member and after a period of time gets the chance to<br />
upgrade to Full Championship. This happens once a year when the subscription<br />
renewal process has been completed and we are able to assess how many spaces<br />
have become available. To find out the current waiting time for upgrade contact the<br />
General Manager.<br />
The membership year operates from April to March with all subscriptions renewals<br />
payable on 1st April, and by 30th April at the very latest. During May we review the<br />
numbers and make a proposal to the Council of Management on how many upgrades<br />
to offer and these people are contacted at the start of June to complete the necessary<br />
upgrade paperwork.<br />
To be upgraded you need to be proposed and seconded by two Full Championship<br />
members who are different from those that vouched for you to join as a Struie<br />
member. As with your Struie application these members must have been Full<br />
Championship members for at least 3 years to be eligible to do this for you. Also, for<br />
the upgrade, it must be two members and another club cannot help with this.<br />
Once you have collected the two sponsors then your name will go forward to the next<br />
available Council of Management meeting in the summer. Your upgrade offer cannot<br />
be held indefinitely so you have until the September meeting to provide the paperwork.<br />
8
As with initial Struie applications we are always happy to help you meet fellow<br />
members either close to where you live or when you visit Dornoch as we know that<br />
it may not always be possible to meet Full Championship members during the time<br />
you are a Struie member.<br />
For the upgrade you also need to have a current handicap. With the World<br />
Handicap System now in operation it is much easier to obtain an index and also for<br />
us to get access to it.<br />
If you are not able to take the upgrade please contact the office for your options.<br />
9
CLUB GOVERNANCE<br />
Good governance is the key to the successful operation of our club. Our Council of<br />
Management and staffing structure are central to the ongoing success of Royal<br />
Dornoch. We are a golf club with a business focus for the benefit of our members,<br />
Club and the Dornoch community.<br />
Royal Dornoch is a private members club and is therefore run by the members for the<br />
members. We are fortunate to have a team of professional staff who undertake the<br />
day to day operations for and on behalf of the members so that those members who<br />
volunteer to steer the club forward can do so at a strategic level.<br />
Royal Dornoch governance is set out in our Rules and Regulations with the Council of<br />
Management composed of nine full members plus the Captain and Vice Captain. Each<br />
member of the Council of Management serves a 3 year term and therefore 3 change<br />
every year at the AGM. <strong>Member</strong>s may serve on the Council of Management for two<br />
consecutive terms after which they must take a break. The Captain and Vice Captain<br />
serve 2 year terms and must have served on the Council for at least one 3 year term.<br />
The Council of Management are the legal representatives of the club but there is no<br />
liability for those that serve.<br />
For each Department within the golf club a subcommittee exists to provide specific<br />
strategic direction. These are Finance, Greens, House, Juniors, Marketing, Match &<br />
Handicap, Retail, Golf Operations and Capital Projects. A Council member will act as<br />
Convenor and invite members with the interest, passion and skill set for that area to<br />
join the subcommittee and provide knowledge and evidence based guidance. Each<br />
Council of Management member is expected to sit on at least one subcommittee.<br />
The General Manager and Assistant Manager participate in the monthly Council<br />
meetings where subcommittee reports and club business are dealt with. The positive<br />
link between staff and members through the subcommittees greatly assists with<br />
progress and by working in partnership the best results are achieved.<br />
There is also a President and 4 Vice Presidents. These are honorary positions and<br />
while have no official capacity the people who fill these roles are nominated by the<br />
Council of Management to thank them for the work, time and effort that they have<br />
given to the club over the years. Given their knowledge of the club then they are<br />
consulted from time to time by the Council.<br />
10
A copy of the organisation chart and the current office bearers is included at the end<br />
of this Handbook.<br />
You will also find a copy of the Rules and Regulations of the Club. The Rules set out<br />
how the club will be run and these may only be changed by the members at a<br />
general meeting. The Regulations are operational matters and these can be<br />
changed by the Council of Management at a monthly meeting.<br />
The staff organisation chart is also enclosed for you. The General Manager<br />
coordinates the staff team and reports to the Council of Management. The General<br />
Manager works alongside the heads of each department to ensure that the strategic<br />
direction is put into operational practice and that our team of staff are looked after to<br />
ensure that we have the best and most effective group of employees.<br />
11
GOLF<br />
As a Struie <strong>Member</strong> you have:<br />
• Unlimited play on the Struie Course<br />
• 4 rounds on the Championship Course in visitor tee times between April and<br />
October at the members guest rate<br />
• Unlimited rounds on the Championship Course between November and March at<br />
the winter visitor green fee rate less the <strong>Member</strong>s Guest Rate<br />
• Can be signed in as a members guest on the Championship Course – guest<br />
t&c’s apply, see Regulation 2 in the Club Rules & Regs<br />
• Any further tee times booked on the Championship Course outwith the above will<br />
be in visitor tee times at the full non member green fee<br />
• 12 guest introductions on the Struie Course at the <strong>Member</strong>s Guest Rate – guest<br />
t&c’s apply, see Regulation 2 in the Club Rules & Regs<br />
How to Book:<br />
• Reserving tee times on the Struie Course within 14 days of play can be done by<br />
contacting the Reservations Team, via the Pro Shop or by using the <strong>Member</strong>s<br />
Area of the website<br />
See Login to <strong>Member</strong>s Website section below<br />
• Reserving tee times out with 14 days then contact the Reservations Team<br />
• <strong>Member</strong>s Guests are paid to the Pro Shop on the day of play<br />
• Reserving tee times on the Championship Course contact the Reservations<br />
Team to apply the correct charges<br />
• The diary is normally opened in May for the following year and for tee times further<br />
ahead requests may be made and held on file until the diary opens. Such requests<br />
must be made to the Reservations Team but will not be confirmed until diary is live.<br />
Contact the Reservations Team on bookings@royaldornoch.com or +44 (0) 1862<br />
810219 Ext 1<br />
Login to <strong>Member</strong>s Area of the Website<br />
To login to the members website please visit https://royaldornoch.com/members. Here<br />
you will be asked for your identifier (this is your customer ID which is a 4 digit number<br />
and can be found on your gold loyalty card and green membership card) and your<br />
password (the default is your date and month of birth in 4 digits DD/MM). Once you<br />
have entered this information it will take you to the members dashboard where you can<br />
make tee bookings, check the noticeboard, loyalty card transactions and much more.<br />
12
World Handicap System<br />
As of 2nd November 2020, Scottish Golf adopted the new World Handicap System<br />
(WHS). WHS replaced the handicapping system maintained by CoNGU.<br />
It is the desire that having a single global system in place will facilitate the golfer<br />
being able to obtain and maintain a handicap index that can be used on any course<br />
around the world allowing them to compete or simply play a casual round with fellow<br />
golfers anywhere on a fair and equal basis. Currently, the various governing bodies<br />
are working on the functionality of handicap software to facilitate this information<br />
being shared.<br />
Under this new system a golfer’s handicap will be based on the average of 8 best<br />
scores from their last 20 rounds or calculated on a sliding scale if less than 20<br />
rounds have been played since 2017.<br />
The golfer is now allocated a handicap index rather that a handicap which will have<br />
been calculated based on their adjusted gross scores and the course and slope<br />
rating of the golf course where they have played. This handicap index will then be<br />
used to calculate a Course Handicap (based on course and slope rating) and<br />
subsequently a playing handicap will be calculated for the format of golf being<br />
played.<br />
For assistance or further information about WHS please contact us<br />
(andrew@royaldornoch.com or competitions@royaldornoch.com) and we will be<br />
happy to discuss your individual situation.<br />
Golf Genius App<br />
Royal Dornoch have opted to use the Golf Genius handicap software which comes<br />
with the added benefit of an App which you can use to enter Club golf events,<br />
manage your handicap and more. We would encourage all members to download<br />
the App and assistance can be given by contacting us (andrew@royaldornoch.com<br />
or competitions@royaldornoch.com). In addition to the App there is an iPad located<br />
in the front lobby and most functions available on the App are also available via this<br />
iPad.<br />
Through the members weekly email we will advise members how to enter events<br />
should it differ from the App/iPad entry option.<br />
13
Handicap Index<br />
If you do not have a handicap Index we would be happy to assist you with gaining one.<br />
All we require is for you to submit cards with a total of 54 holes being played. This can be<br />
a combination of 18 or 9 holes, as the Struie Course has a 9 hole rated layout. Once we<br />
have received your cards for 54 holes we will be able to upload these scores to the WHS.<br />
General Play Scores<br />
These used be known as Supplementary cards and can be submitted to count for your<br />
handicap. To do this please register your intent to return a card on the App/iPad. If this<br />
is not available please contact the Pro Shop prior to play. You must also have someone<br />
to record your score and sign your card who must be acceptable to the Match and<br />
Handicap Committee – typically this will be someone who holds, or has held a handicap.<br />
Open Competitions<br />
As a Struie <strong>Member</strong> you benefit from a discounted rate when playing our Open<br />
competitions. Entries open for the majority of competitions around 3 months prior to play<br />
and if you are interested in playing any of these then please visit our club website<br />
https://www.golfgenius.com/ggid/rdgc/customerdirectory/5127596536607319271 or you<br />
can always keep an eye out on our members weekly newsletter, which we update with all<br />
our live competitions and details of how to enter. For most Open competitions, we hold a<br />
prize giving immediately after the event and we would ask that competitors, whether<br />
winners or losers, make themselves available for the prize giving to accept their prize and/or<br />
cheer on other prize winners. We understand that this may be difficult for those competitors<br />
who live a distance from the club but we are grateful and appreciative to those that do.<br />
Club Competitions – Men & Ladies<br />
Enter via the App/iPad, if this option is not available then please contact the Pro Shop.<br />
Entries typically open 3 to 4 weeks prior to the event. You MUST check in on the<br />
App/iPad prior to teeing off (and again please contact the Pro Shop if this is not<br />
available) and on completion of your round, you must either confirm your score on the<br />
App or enter your score into the iPad in the main entrance. If in doubt, please do not<br />
hesitate to ask the Pro Shop for help.<br />
Struie <strong>Member</strong>s may only play in medals that are on the Struie Course, unless<br />
Championship Course medals say that Struie <strong>Member</strong>s are eligible. The medals played<br />
on the Struie Course are “pick your own time and partner” however if you don’t have a<br />
playing partner we will pair you with another member<br />
14
Matchplays for Struie <strong>Member</strong>s<br />
Struie male members are eligible to enter the McNaughton Rosebowl and ladies<br />
are eligible to enter the Sutherland Cup, both are individual handicap matchplay<br />
events. Entry for these is also via the App/iPad.<br />
Matchplays for Full Championship <strong>Member</strong>s<br />
Once you have been upgraded you will be able to enter the following matchplay<br />
events which are held over the Championship Course, in addition to those<br />
highlighted above. Ladies can play in the Sykes (singles, handicap) and the<br />
Barrow Cup (foursomes, handicap). Gents can play in the Ryle Jug (singles,<br />
handicap), the Murray Vase (singles, handicap) and the Cadzow Quaich<br />
(foursomes, handicap). The entry to matchplays is as above, i.e. via the App/iPad.<br />
You can also enter the mixed foursomes matchplay over the Championship Course<br />
and this is the Patterson Trophy.<br />
Each round of a matchplay event must be played by a certain time which will be<br />
posted on the matchplay draw. We encourage both players in the tie to make early<br />
contact to arrange the match and ensure that it is played before the closing date.<br />
Any problems with arranging a tie, or contacting your opponent, please contact the<br />
Head Professional.<br />
Matches<br />
The Club also has some very close ties with many other clubs and the resultant<br />
matches are played in great spirit with winning or losing a minor incidental in a<br />
great day of golf and comradeship. Representing your Club is always a great<br />
honour whether in a friendly inter-club match or one of the more prestigious events<br />
during the season like the Dornoch Firth League or the Northern Counties Cup for<br />
men, or the Ross Sutherland or Caithness Sutherland for ladies. The Club has a<br />
great history in these events and continues to strive not only to have a course<br />
worthy of Champions but to produce worthy Champions. Watch the club<br />
noticeboard and weekly newsletter for upcoming matches. Please note that most<br />
matches are for Full Championship members only but Struie male members may<br />
participate in the Dornoch Bridge Inter Club Match which is between Bonar<br />
Bridge/Ardgay, Tain, Portmahomack and ourselves.<br />
15
Ladies Section<br />
We have a very active and committed Ladies Section with a full fixture list covering<br />
both the Championship and Struie courses. Our numbers have increased steadily over<br />
the last few years, due in part to the support and encouragement given to ladies to<br />
take up golf and proceed to gain a handicap. Throughout the year the many fun<br />
competitions encourage those without handicaps to participate and winnings often end<br />
up in the Captain's charity box. Our nine hole competitions have also proved to be very<br />
successful with the ladies. The ladies run weekly ‘roll ups’ on Mondays on the Struie<br />
and on Wednesdays on both courses which are excellent ways for new members to<br />
meet others. Please contact the office for more details.<br />
Senior Section<br />
A very active group of men meet on a Tuesday every month throughout the year for<br />
Stableford competitions on the Championship Course. Additional individual and team<br />
competitions take place on the Struie Course during the summer months. All scores<br />
are recorded to determine winners and any handicap adjustments. Senior’s fixtures<br />
are organised during the spring/summer against Highland and Speyside clubs and as<br />
far as Royal Aberdeen. It is great fun meeting new people, having the opportunity to<br />
play other challenging courses, followed by a pleasant lunch or dinner and often with<br />
the satisfaction of winning the match. If you are interested and would like more<br />
information just contact the Club on 01862 810219 or email at<br />
bookings@royaldornoch.com<br />
The Wednesday Seniors<br />
The Wednesday Seniors, better known as the Geriatrics (Gerries), are a cosmopolitan<br />
group of men with a love of life and golf in particular. Whilst there are trophies to be<br />
played for two of the highlights of the year are the matches against the Ladies and the<br />
annual luncheon. They meet every Wednesday for a 14 hole stableford (13 in the<br />
winter) over the Struie course and whilst the golf is competitive they like nothing better<br />
than a chat in the clubhouse afterward over a dram. Anyone wanting further details<br />
please contact the office.<br />
Speed of Play<br />
With the club being such a popular destination for golfers, you can imagine that our<br />
Championship Course tee sheet is usually full throughout the season, therefore when<br />
playing on the Championship Course it is important to play at a suitable speed and<br />
keep up with the pace of play. To help manage the pace of play we have a course<br />
16
anger who monitors this closely. It is the role of the course ranger to ensure that<br />
everyone can enjoy their golf at an acceptable pace. If you are approached by the<br />
course ranger then please accept his guidance and pick up your pace. Although the<br />
Struie Course is not monitored by a course ranger, the speed of play is regulated by<br />
a combination of self-policing and occasionally the club staff will act as regulators.<br />
Adverse Weather Conditions<br />
Dornoch is blessed with excellent weather (sometimes seen as our own<br />
microclimate) and so very rarely suffers from anything that would cause a delay in<br />
play. With such a sandy soil and the plateau greens even excess rain doesn’t close<br />
the course. Occasionally in the summer months we have Haar (sea fog) roll in and if<br />
this causes visibility to be reduced below safe levels then play will have to stop until<br />
it improves. The Pro Shop team will control this and advise on the appropriate<br />
measures and procedures.<br />
In the winter when the temperatures dip and we have ground frost the Course<br />
Manager may close the Championship Course to protect it. The Struie Course will<br />
remain available in these circumstances, with temporary tees and greens in use,<br />
should you wish to venture out but this would be at your own risk.<br />
During the winter months we keep you up to date on the conditions with the<br />
dedicated course status Twitter feed.<br />
17
MEMBERSHIP BENEFITS<br />
As a member of Royal Dornoch there are many benefits that come along with it and<br />
these are detailed below.<br />
Loyalty Card<br />
• 20% discount off of all Professional Shop purchases when using your loyalty<br />
card.<br />
• 10% discount off of food and drink purchases when using your loyalty card.<br />
To benefit from these discounts you must take along your club loyalty card. Without<br />
your club loyalty card the full price would apply.<br />
For those out of town members who do not visit the club on a regular basis we<br />
recommend that you leave your loyalty card with the office between visits so that it<br />
will always be available at the club for you as lost or forgotten loyalty cards will cost<br />
£5 to be replaced.<br />
Local Reciprocals<br />
• Tain, Brora & Golspie will offer 3 rounds annually at the applicable members<br />
guest fee for the course and time or year. Such rounds will be subject to<br />
availability and cannot be reserved more than 7 days in advance.<br />
• Fortrose & Rosemarkie will offer 3 rounds annually at half the visitor fee.<br />
Such rounds will be subject to availability and cannot be reserved more than<br />
48 hours in advance.<br />
• Orkney will offer 3 rounds annually at half the visitor fee. Such rounds will be<br />
subject to availability and cannot be reserved more than 48 hours in advance.<br />
As a condition of making use of the local reciprocal arrangement, members using the<br />
facility must present a membership card on the day of play when checking in. Failure<br />
to do so will result in the reciprocal arrangement not being honoured.<br />
Overseas Reciprocals<br />
To enable the use of the overseas reciprocal arrangements, you must contact the<br />
club office to arrange for a letter of introduction to be sent to the reciprocal club.<br />
Once this has been done, you are then able to contact the reciprocal club directly to<br />
check availability and arrange tee times. Please see below a list of the clubs<br />
available:<br />
18
• Lake Karrinyup<br />
• Royal Melbourne<br />
• Royal Sydney<br />
• Royal Queensland<br />
• Royal Auckland<br />
• Royal Cape<br />
• Hong Kong<br />
• Royal Colwood<br />
• Royal Hobart<br />
• Country Club of North Carolina<br />
<strong>Member</strong>s Directory<br />
The General Manager keeps a directory of members who are happy to entertain<br />
fellow members who may be travelling in their area. The list of members and the<br />
courses they play at are confidential and is designed to enhance the camaraderie<br />
to being a member. If you wish your name and the clubs you are a member of to<br />
be added to the list, or if you will be travelling and would like to meet fellow<br />
members where you are going, just contact the General Manager.<br />
Scottish Golf Discount<br />
As a member of Scottish Golf, it entitles you to a discount at many clubs<br />
throughout Scotland. Please be aware that not every Scottish Club offers a<br />
discount and for those that do, discounts and conditions of play will differ from club<br />
to club. Further information can be found on www.scottishgolf.org<br />
Golf at Castle Stuart<br />
We have a close relationship with Castle Stuart and they offer our members a<br />
special discount on green fee for themselves and their guests. For more<br />
information please contact Castle Stuart directly where they will be able to provide<br />
you with the cost of play and availability.<br />
Greenkeeper’s Cottage<br />
The club owns a self catering cottage which is located next to the 18th tee of the<br />
Struie Course and it is also home to the Witches Stone. The stone marks the last<br />
judicial execution of a person charged with witchcraft in Scotland which took place<br />
in 1727, however the stone itself marks the date as 1722. Many a visitor to<br />
Dornoch take a walk to the stone and take a peek at the land in front of the<br />
cottage. As a member you are entitled to a 10% discount when staying at the<br />
cottage. If you would like more information on the cottage and are interested in<br />
renting please contact Dornoch Town and Country Lettings<br />
http://www.dornochtownandcountrylettings.co.uk/greenkeepers-cottage.php<br />
19
FACILITIES<br />
Championship Course<br />
Rated in the top 10 courses in the world, it has been the main course at Royal<br />
Dornoch since the club’s inception and probably the reason that you decided to join.<br />
The layout that we play now was only finally configured in this way at the end of the<br />
Second World War and there has been several changes from the 9 hole course we<br />
started with in 1877 and the first 18 hole course that Old Tom Morris helped put in<br />
place in 1886. We urge you to research and understand the history of the course as it<br />
will help as you stand on each tee facing the challenge ahead. We have two volunteer<br />
archivists that have built up a substantial range of materials marking the progress of<br />
the club down the years. If you are interested in viewing some of these materials<br />
please contact the office.<br />
Struie Course<br />
There have been many changes to the course of the lifetime of the club and more are<br />
planned for the future as we strive to provide all our members and visitors with the<br />
highest quality facilities possible. It has been rated in the top 50 links courses in the UK.<br />
Practice Facilities<br />
• Practice ground – The large area alongside the Struie Course that has the<br />
covered bays. You must supply your own clubs and balls<br />
• Academy Holes – 3 holes near the aerodrome opposite the practice ground.<br />
They must be played as holes of golf and cannot be used for practice or<br />
chipping and putting<br />
• Practice Strip – A short hitting area with a green and two bunkers located<br />
between the 18th and 17th of the Championship Course. Long iron play must<br />
be from the mats<br />
• Bunker Area – This is near the Academy Holes<br />
• Warm up Nets – The Nets are up the steps towards the Royal Golf Hotel, balls<br />
are supplied<br />
20<br />
• Putting Green with chipping area – recently redesigned to be true to the greens<br />
of the Championship Course
Hire Items<br />
• Caddies – must be requested in advance of play. Please make requests<br />
through our Reservations or Professional Shop teams. Should you wish to<br />
become a caddie please contact the office for more details<br />
• Buggy Hire – only available to those who medically require them, therefore we<br />
do ask for a medical certificate to be recorded in the Pro Shop. Please<br />
reserve in advance to avoid disappointment.<br />
• Power Trolley hire – please make a request in advance to avoid<br />
disappointment.<br />
• Pull Trolley hire – available at no cost to the member and there is no need to<br />
reserve in advance as we have plenty on site.<br />
• Lockers – There are full size lockers available to rent for a maximum of 2<br />
weeks per visit. Should you require the locker for longer than 2 weeks, then<br />
this can be revisited on the day, subject to availability. We also have day<br />
lockers available that are smaller in size and will hold bags/shoes and small<br />
items.<br />
• Club Storage – For out of town members who do not need access to their<br />
clubs on a regular basis we can store them between your visit. Please contact<br />
the Pro Shop for more details.<br />
Lockers/Locker room/Showers<br />
As well as having lockers available to rent for short periods of time, we also have<br />
lockers for local members which can be rented all year round. Please note that we<br />
are currently operating a waitlist, however should you wish to go on to the waitlist, for<br />
consideration when a locker becomes available, then please let the reservations<br />
team know. The locker rooms have toilets and also showering facilities with towels<br />
available.<br />
Power Trolleys<br />
There is a trolley store on site for both electric and pull trolleys. The electric trolleys<br />
offer a space for clubs, trolley and electric battery charging facility whereas the pull<br />
trolleys offer a hanging space to hold the trolley on. Please note that again our trolley<br />
store is full, however if you would like to be added to a waitlist then please let us know.<br />
Drying Room<br />
We have a small drying room, next to the Ladies locker room. Please feel free to pop<br />
your clubs/wet clothes in here when the good old Scottish weather has rained down.<br />
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We would however ask that you make sure you clear out your belongings when<br />
leaving the club as this is not a locker room.<br />
Halfway House<br />
When you have finished the ninth hole on the Championship Course, you will find it<br />
nestled behind the gorse. This is staffed each day throughout the season with it<br />
opening a few days of the week over the winter months weather permitting. The<br />
Halfway House is stocked with hot and cold drinks, alcoholic & non-alcoholic<br />
beverages, hoagies, home baking, confectionary and golf balls (for those of you who<br />
may lose a few on your way round). We would ask that when using the Halfway House<br />
to always consider the pace of play and make sure your pit stop does not hold up any<br />
other players.<br />
Toilets, both ladies and gents, are situated at the side of the Halfway House.<br />
Clubhouse Bar & Restaurant<br />
The bar and restaurant is located on the top floor of the clubhouse. If you have not<br />
been lucky enough to be in it before then please make sure when you visit to take a<br />
moment, have a seat, enjoy a drink and take in the breathtaking views of the<br />
Championship Course and the Dornoch Firth. Our bar offers a wide selection of drinks<br />
and stocks a great range of whisky, gin and wines as well as the finest coffee in<br />
Dornoch (in our opinion). The restaurant menu is available all day with a special menu<br />
available on certain evenings.<br />
Our Head Chef changes the menu with the season to ensure that the freshest local<br />
ingredients can be sourced. Over the winter months, we have many social evenings<br />
from themed food nights, gin tasting, quiz nights and special speakers. They always<br />
go down well with our members so why not make sure you come along and join us.<br />
The winter social event dates are always displayed within the club noticeboards, but<br />
not to worry if you’ve missed it, the members weekly newsletter will always keep you<br />
informed of upcoming events. Remember that one of the benefits to being a member<br />
is that you receive 10% discount on food and drink. To benefit from the discount, you<br />
must present your gold loyalty card. This is in this pack so make sure to pop it in your<br />
wallet/purse and have it with you each time you visit. Unfortunately, without your<br />
loyalty card the full price will apply. The loyalty card can also be topped up with money,<br />
which can be done in the bar with one of the members of the team, or online via the<br />
<strong>Member</strong>s Area.<br />
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PROFESSIONAL SHOP<br />
Our Professional Shop is located at the front of the building and has an abundance of<br />
merchandise available to purchase. From waterproof suits, golf shoes and<br />
personalised caps to tees, ball markers and confectionery. Remember as a member<br />
you receive a 20% discount off all soft goods. The Professional Shop acts as the hub<br />
of the club, this is where you can also book tee times, arrange lessons and sign in for<br />
medals & competitions.<br />
Our Retail Manager has worked hard to ensure that we have the latest in golfing<br />
fashion by some of the best brands in the game. You will be able to choose from Kjus,<br />
Titleist, Links and Kings, Peter Millar, Under Armour, Travis Matthews, Glenmuir,<br />
Donald Ross, PRG and many more.<br />
Wildcat Range<br />
While many of our products have the Royal Dornoch crest on them, which are<br />
available for everyone to buy, we also have a specific, member only range that has<br />
the Wildcat as its crest. These are limited edition runs that are made to order. We<br />
have had sweaters, polo shirts, golf bags, headcovers amongst the items so far, some<br />
of which are still available by contacting the pro shop who can also advise on the<br />
plans for the next range of items.<br />
As the Wildcat is the official animal of Sutherland and features in our main crest we<br />
are supporting the Royal Zoological Society of Scotland in their work to preserve the<br />
Wildcat from extinction. £5 from each item purchased goes to the RZSS to help with<br />
their work.<br />
Online<br />
We have been working to increase our online presence to allow many more people to<br />
purchase goods with the Royal Dornoch crest and become part of our worldwide<br />
family. As a member you can still receive your discount by registering on the site and<br />
this will give you access to the special offers that are available in the shop.<br />
Price Match<br />
As always we would much prefer our members to purchase their golfing goods from their<br />
club and so our team in the shop are always keen to help you on price. If you see the<br />
same goods on sale elsewhere at a cheaper price, or have been offered something and<br />
wish to check the price, please contact our team and discuss this with them. Please note<br />
that this doesn’t apply to crested goods as they are only available from Royal Dornoch.<br />
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Teaching & Lessons<br />
Our Head Teaching Professional is available to help improve all aspects of your<br />
game. If you would like to arrange a lesson please use the contact details which<br />
are listed at the end of the document. Alternatively, you can always pop into the<br />
Professional Shop where someone will assist you.<br />
Club Fitting<br />
Our Head Teaching Professional is also a fully qualified Titleist club fitter and<br />
uses the latest Trackman technology to help him find the best clubs to suit your<br />
swing. This is a comprehensive session that will ensure that you will stand on<br />
the tee with confidence that you are prepared for the battle ahead.<br />
24
GENERAL INFORMATION<br />
Notice boards<br />
Our notice boards are in the main foyer, directly outside the club office. These boards<br />
have a variety of information on them, from entry sheets for matches/competitions,<br />
draws, results to general club notices. Make sure when you’re passing to have a look<br />
and keep yourself up to date.<br />
Dress Code<br />
Please wear smart, casual and appropriate attire on the courses and in the clubhouse.<br />
Should you be in any doubt our staff will advise.<br />
Appropriate footwear is to be worn in the clubhouse and this may include golf shoes<br />
with soft spikes providing they are clean.<br />
Hats must not be worn in the upstairs rooms of the Clubhouse.<br />
It is the responsibility of members to ensure that their guests are suitably dressed.<br />
Persons not following the above may be asked to leave the Clubhouse or the Golf<br />
Courses.<br />
Mobile Phones<br />
Please be considerate with their use. They should not be audible in the main<br />
lounge/bar but may be used in silent mode to send and receive messages and emails.<br />
Phone calls may be made and received outwith this area.<br />
On the golf courses relevant apps may be used for yardages, hole positions and<br />
keeping score or if there is an emergency.<br />
Parking<br />
The club has 2 car parks, the main car park and the overflow car park, which is<br />
located just downhill from the turn off for the main car park. This car park can be used<br />
by members & visitors when the main car park becomes full.<br />
The parking area immediately outside the clubhouse is only for Club Officials. There<br />
are also 3 spaces for 30 minute parking and those with disability. This car park is also<br />
used as a drop off point for members, visitors and coaches and we would ask that it is<br />
used only as a drop off point to avoid congestion.<br />
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Fire Assembly Point<br />
In the event that the fire alarm sounds we would ask everyone to make their way promptly<br />
and safely from the clubhouse to the fire assembly point which is on the far side of the top car<br />
park. We would ask that you remain there until a staff member informs you that it is safe to reenter<br />
the building. Please be patient as it may take our staff members a few minutes to<br />
evacuate and check the building.<br />
<strong>Member</strong>’s Weekly Email<br />
As you are aware, Royal Dornoch has a large membership with over 2000 members spread<br />
all over the world. To help keep all the members up to date with everything that happens at<br />
the club, the General Manager emails a weekly newsletter every Friday afternoon.<br />
The newsletter will include items such as up and coming events, how to enter competitions,<br />
course maintenance and conditions, etc. We find that this is a great way of communicating<br />
with our members so if you have not received the email then please contact the club office<br />
who will be able to guide you.<br />
Social Media<br />
You can keep up to date with the very latest news courtesy of our social media channels:<br />
Twitter – https://twitter.com/RoyalDornochGC<br />
Twitter Course Status – https://twitter.com/RDCourseStatus<br />
Facebook – https://www.facebook.com/RoyalDornochGC<br />
Instagram – https://www.instagram.com/royal.dornoch/<br />
LinkedIn – https://www.linked.com/royal-dornoch-golf-club<br />
Pro Shop Facebook – https://www.facebook.com/RoyalDornochProShop<br />
Pro Shop Instagram – https://www.instagram.com/royaldornochproshop/<br />
There is also a members only Facebook page<br />
https://www.facebook.com/groups/RoyalDornoch<strong>Member</strong>s which you can join by clicking the<br />
request button and supplying your membership number, email address and agreeing to the<br />
T&C’s of the page.<br />
Royal Dornoch Needs You! – Volunteers Wanted<br />
There are some competitions throughout the year that require the assistance of our members. We<br />
need volunteers to assist with registration of competitions, ball spotters, course marshals, etc. If<br />
you think you could lend a hand with events then please contact the office to register your interest.<br />
26
FUTURE DEVELOPMENTS & PROJECTS<br />
Vision<br />
Royal Dornoch aims to be the premier golfing destination in Scotland and retain our<br />
top 10 World Ranking status.<br />
Mission<br />
We shall provide the highest level of golfing and associate facilities for members and<br />
visitors.<br />
We shall encompass all ages and abilities.<br />
Our Club will provide economic benefits to Dornoch and the wider Highland<br />
community.<br />
Core Values & Behaviours<br />
We value our employees and want them to be the best and provide the best service.<br />
Our Championship Course is the most important asset to Royal Dornoch and will be<br />
placed at the heart of our decisions to ensure it remains at the height of world<br />
ranking status.<br />
We shall develop and promote our brand globally.<br />
We shall host events that attract players at the pinnacle of the game.<br />
Goals & Objectives<br />
We shall invest in our staff and maintain our Investors in People and Investors in<br />
Young People status.<br />
We shall strive to host significant events that reflect the status of our Club.<br />
We shall make our golf courses available for local, regional, national and<br />
international events.<br />
Completed Projects<br />
2016 – Greens Machinery Replacement<br />
2017 – <strong>New</strong> Greens Maintenance Facility<br />
2018 – Professional shop taken in-house<br />
2020 – Greens Machinery Replacement<br />
<strong>2022</strong> – Widen road access to car park<br />
Championship Course Evolution<br />
2017 – 11th green/12th Tees and 10th Tee<br />
2018 – 10th green & Bunker<br />
2020 – <strong>New</strong> 7th Hole<br />
27
Future Projects (not in any order of priority)<br />
Protecting our boundaries by purchasing adjacent land and properties<br />
Smooth the membership age profile<br />
Championship Course Evolution<br />
Clubhouse Development<br />
Greens Machinery Replacement<br />
Irrigation systems – Struie Course new system / Championship Course upgrade<br />
Dormie House<br />
Driving Range<br />
Struie Course development including 9 hole course development<br />
The above is a short synopsis of where the club is at present and is explained<br />
in detail in the Vision document which is circulated to the members once a year<br />
after it has been updated.<br />
28
COMMUNITY<br />
Community Fund<br />
Our community is very important to Royal Dornoch and we take our role within it<br />
seriously. In 2015 the Council of Management decided that a percentage of the<br />
income generated would be invested in the local community. Local organisations &<br />
groups (within the IV25 postcode) can apply for donations of up to £500. The<br />
applications are determined by a committee which includes the Club Captain, Vice<br />
Captain and Immediate Past Captain as well as two nominees from the Dornoch<br />
Area Community Council. Royal Dornoch donations for 2019 totalled £11,000 and<br />
helped 25 different worthy causes. Since 2015 we have donated money to over 80<br />
different projects, helping over 45 different causes and bringing the total amount to<br />
be donated in the community to over £50,000.<br />
Captain’s Charity<br />
Each year at the Captain’s Invitational <strong>Member</strong>s & Guest and the Captain’s<br />
Weekend there are raffles and auctions to raise money for the nominated charities of<br />
the captains. These raise between £5,000 to £10,000 each year which is then<br />
passed on to help the very important work of these organisations. Charities that have<br />
been supported in recent years have been Oversteps Care Home, Scotland’s Charity<br />
Air Ambulance, Chest Heart and Stroke Scotland. Currently we are supporting<br />
Kayleigh’s Wee Stars and Maggie’s.<br />
Charity Donations<br />
In addition to the above, the club makes many ad hoc donations to lots of local and<br />
national charities and causes. These usually take the form of a 4 ball on the<br />
Championship Course which are highly prized by many and can generate useful<br />
funds. We also help out in the local Dornoch Community by offering the resources<br />
from our staff, equipment and facilities.<br />
Salt Marsh Regeneration<br />
Salt Marshes provide important habitat for a wide range of wildlife and helps protect<br />
coastal land from flooding and erosion. However, shoreline degradation and climate<br />
change are increasingly placing these grassland areas under threat. A number of<br />
gaps in the saltmarsh habitat in the Dornoch Firth means part of the Royal Dornoch’s<br />
Struie Course is vulnerable to flooding and even being lost to the power of the<br />
waves. Royal Dornoch, since 2018, committed to providing £10,000 a year, for 3<br />
years towards a project of restoring the saltmarshes. This project is being organised<br />
and promoted by Dr Clare Maynard, a research scientist at St Andrews University<br />
29
and Chair of the Marine Alliance for Science and Technology. Dr Maynard said:<br />
“Saltmarshes absorb wave energy. When we studied the Eden Estuary it was clear<br />
that land behind salt marshes was in pretty good shape and far less likely to be<br />
eroded or flooded, whereas areas where there were no salt marshes were clearly<br />
getting pounded by the waves and were at risk.” So, with the help of Dr Maynard’s<br />
Team, our Greenkeeping staff, community volunteers and the Dornoch Academy<br />
students transplanted the saltmarsh plants around the 10th hole. This work<br />
continued for the next 2 years and helped to safeguard the Struie Course and<br />
allow it to remain playable for years to come. For more information on this project<br />
please see https://synergy.st-andrews.ac.uk/serg/projects/greenshores/<br />
GEO Certified®<br />
Royal Dornoch has been awarded the GEO Certified® ecolabel, an international<br />
symbol of ‘great golf environments’.<br />
This recognises clubs that have met high standards for performance in nature<br />
conservation, water and energy efficiency, ethical and environmental supply chain,<br />
pollution control and community engagement.<br />
Scott Aitchison, our Deputy Course Manager, helped drive forward this project and<br />
which led to the accreditation of GEO. He said: “We are a rural site of stunning<br />
beauty, thriving with flora and fauna. We are responsible for a massive area of land<br />
which in itself is diverse. We have everything from grass airstrips, fields for grazing<br />
through sports turf to dune land. We are "links" and we encapsulate the very<br />
essence of joining the sea to the farmland. We are managing this diverse range of<br />
land as a members club who are active in supporting our community. We are<br />
consciously changing the mind-set of a large staff to think about the impact we<br />
have on the environment in each task we perform which amounts to our footprint<br />
as a business. Our recent, Global Environment Organisation (GEO) accreditation<br />
suggests we are doing things with the right attitude.”<br />
Dornoch Golfing Memories Group<br />
Recently, at Royal Dornoch, our staff took part in a session, hosted by Alzheimer’s<br />
Scotland, to become Dementia Friends. Our staff now have a better awareness of<br />
what Dementia means and how we can help those we encounter who are living<br />
with Dementia. Dornoch is a small community with an ageing population and it has<br />
become more apparent in recent years that we have members and people within<br />
our immediate community that live with Dementia. We are always actively looking<br />
for different ways we can improve ourselves and our community relationships and<br />
30
working with Alzheimer’s Scotland seemed like a great opportunity to do just that. As<br />
Dementia Friends, we have teamed up with Alzheimer’s Scotland to host a get<br />
together, once a month, where people with Dementia can pop in and join us for a<br />
coffee in a warm and welcoming atmosphere and relive all of Dornoch’s golfing<br />
memories. There is also a support group, for carers, that runs alongside the Dornoch<br />
Memories group, which will be hosted by representatives from Alzheimer’s Scotland.<br />
For more information on our Golf Memories Group or if you would like to attend,<br />
please contact the club office.<br />
31
ORGANISATION CHARTS<br />
Sub Com<br />
Council of Management O<br />
Presi<br />
Gordon<br />
Vice Pre<br />
Woody Morcott, Hamish Macra<br />
Captain<br />
David Bell<br />
Council of M<br />
Tony Gordon, Gordon Davies, K<br />
Robert Grant, Fiona Ma<br />
Mark<br />
Finance & Retail Greens Match & Handicap Comm<br />
Convenor Convenor Convenor Co<br />
Wilma Murray<br />
Ken M<br />
Sub Committee Sub Committee Sub Committee Sub C<br />
Phil Prince Sandy Fraser Alison Bartlett Ca<br />
Bob Grant Captain Robert Grant Genera<br />
Captain General Manager Captain Retail<br />
Vice Captain Course Manager General Manager SM C<br />
Accountant Deputy Course Manager Assistant Manager PR C<br />
General Manager Head PGA Professional Head PGA Professional Photo<br />
Assistant Manager<br />
Golf & Admin Assistant<br />
Retail Manager<br />
Meeting Meeting Meeting Me<br />
Monthly Quarterly Quarterly M<br />
32
ganisation Chart <strong>2022</strong>/23<br />
dent<br />
Lawson<br />
sidents<br />
e, Jim Campbell, Alan Ramsey<br />
Vice Captain<br />
Gery Bethune<br />
anagement<br />
en MacKenzie, Wilma Murray<br />
cDonald, Philip Prince<br />
mittees<br />
eting &<br />
unication Juniors House Capital Projects<br />
venor Convenor Convenor Convenor<br />
acKenzie Gary Bethune Gordon Davies Rob Murray<br />
ommittee Sub Committee Sub Committee Sub Committee<br />
ptain Tony Gordon Phil Prince Captain<br />
l Manager David Diracles Fiona MacDonald Alan Ramsey<br />
Manager Jim Campbell Captain Mike Ross<br />
onsultant Captain General Manager Gordon Davies<br />
onsultant General Manager F&B Manager Willie MacKay<br />
grapher Assistant Manager FoH Team Leader General Manager<br />
Head Teaching Pro<br />
eting Meeting Meeting Meeting<br />
nthly Bi Monthly Monthly As required<br />
33
STAFF ORGANISATION CHART <strong>2022</strong><br />
Coun<br />
Manag<br />
General<br />
Neil Ha<br />
Staff Organisat<br />
Head Chef/F&B Manager<br />
Brian Sangster<br />
Assistant Manager<br />
Claire Riddell<br />
Administration<br />
Front of House<br />
Team Leader<br />
Front of House<br />
Shift Supervisors<br />
Bar/Waiting Staff<br />
(inc P/T & Casual)<br />
2nd Chef<br />
Kitchen Staff<br />
(inc P/T Chef<br />
& KP's)<br />
34<br />
Contract Cleaners<br />
Not<br />
In the absence of the General Manager<br />
responsibilities and authori
ion Chart <strong>2022</strong><br />
cil of<br />
ement<br />
Manager<br />
mpton<br />
Retail Manager<br />
Brad Smith<br />
Head PGA Pro<br />
Comps/Hcaps/Rules<br />
Retail<br />
Supervisor<br />
Golf Ops Manager<br />
PGA Pro's<br />
Retail Staff<br />
Golf Ops Team<br />
Caddie Master<br />
Caddies<br />
es:<br />
the Assistant Manager will assume all<br />
ty of the General Manager<br />
35
CONTACT DETAILS & PRICES<br />
Telephone Numbers:<br />
General number +44 (0) 1862 810219<br />
Ext. 1 for Main Office<br />
Ext. 2 for Claire Riddell, Assistant Manager<br />
Ext. 3 for Neil Hampton, General Manager<br />
Ext. 4 for Bar and Catering<br />
Ext. 5 for Pro Shop<br />
Pro Shop direct number +44 (0) 1862 811924<br />
Email Addresses:<br />
bookings@royaldornoch.com<br />
for main office<br />
rdgc@royaldornoch.com<br />
for competitions and membership<br />
neil@royaldornoch.com<br />
for Neil Hampton, General Manager<br />
claire@royaldornoch.com<br />
for Claire Riddell, Assistant Manager<br />
catering@royaldornoch.com<br />
for Bar and Catering<br />
proshop@royaldornoch.com<br />
for Pro Shop<br />
<strong>Member</strong>s Guests<br />
Championship Course<br />
April to October – £30<br />
November to March – £20<br />
Struie Course<br />
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April to October – £20<br />
November to March – £20<br />
Struie <strong>Member</strong> concession on Championship Course – £20<br />
April to October - £30 November to March - £20<br />
Hire Equipment Per Round<br />
Pull Trollies – Free<br />
Power Trollies – £15<br />
Rental Clubs – £35<br />
Buggies – £25<br />
Caddies – £60 plus tip<br />
Storage Per Year<br />
Pull Trolley – £5<br />
Power Trolley (inc. battery charging) – £15<br />
Locker – £15<br />
Long Term Club Storage – £15<br />
Temporary Locker Hire (2 weeks max) - £1 per day or £5 per week<br />
Rules & Regulations of the Club are included with the pack as a<br />
separate document<br />
Photos and Contact details for the main club officials and managerial<br />
and admin staff can be found on the website here<br />
https://royaldornoch.com/royal-dornoch-golf-club/team<br />
37
Royal Dornoch Golf Club<br />
Golf Road, Dornoch, Sutherland IV25 3LW