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Motor Schools Association of Great Britain; driver training and testing

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News<br />

DVSA focused on the waiting times –<br />

and changes to test delivery<br />

DVSA chief executive Loveday Ryder<br />

addressed ADIs in her latest Despatch<br />

blog post at the start of February, in<br />

which she set out her plans for 2023.<br />

Many members will have read it, but we<br />

are aware that not everyone picks up on<br />

the DVSA’s social media<br />

communications, and so we have<br />

decided to publish it here, as it contains<br />

some very important messages<br />

regarding the future of driver training<br />

and testing.<br />

We have also added some of the<br />

comments expressed by ADIs, as well as<br />

MSA GB comments.<br />

LR: In this blog post, I want to update<br />

you on what’s coming up in 2023,<br />

including continuing our work in bringing<br />

driving test waiting times down, the<br />

launch of our new campaign website,<br />

investing in our people and new<br />

technologies, and more.<br />

Continuing our work to reduce<br />

waiting times<br />

LR: 2022 was difficult for many of us<br />

and we know that driving test waiting<br />

times are affecting ability to take on new<br />

customers. We have been working with<br />

NASP closely to listen to your views, and<br />

we’ll continue to do this.<br />

Much of our work will still be focused<br />

on bringing test waiting times down to<br />

nine weeks. Although we made<br />

significant progress last year, there is still<br />

much work to be done. There are many<br />

projects and activities that are all<br />

contributing to this.<br />

MSA GB says: Readers will recall that<br />

we openly challenged the DVSA’s<br />

prediction that waiting times would be<br />

down to nine weeks by December as<br />

highly unlikely, and warned that<br />

‘over-promising, under-delivering’ would<br />

be a foolish way of getting ADIs on side.<br />

We take no comfort in the<br />

acknowledgement that we were right,<br />

but have to now ask, if the existing<br />

steps haven’t improved the situation on<br />

L-test waiting times, why should a<br />

firmer application of the same strategy<br />

provide better results?<br />

With scores of young would-be<br />

learners coming on stream every day,<br />

the position looks to us as if we are in<br />

for a never-ending period of longer test<br />

waiting times. The simple truth is, the<br />

backlog of potential candidates denied<br />

the chance of taking their test for 12<br />

months due to the pandemic are only<br />

just clearing the system, and they are<br />

immediately being replaced by the<br />

thousands of teenagers who started<br />

learning to drive in the immediate<br />

aftermath of the pandemic and who are<br />

now ready for tests.<br />

If we are in a position where, barring<br />

an unlikely set of circumstances, the<br />

L-test waiting time will always be higher<br />

than 10 weeks, the DVSA needs to<br />

come out and say that now, so everyone<br />

is aware of the situation. It would be<br />

better to work to standardise<br />

waiting times across the<br />

country rather than<br />

keeping on claiming it is<br />

in sight of hitting a target<br />

that it can never achieve.<br />

Look out for our Ready to<br />

Pass?’ new and improved<br />

campaign site<br />

LR: Please take a look at our new<br />

‘Ready to Pass?’ website. The new site’s<br />

better functionality will make it easier for<br />

you to find and access resources that will<br />

help you and provide bespoke content<br />

spaces for each of our audiences.<br />

We will also be running a trial to boost<br />

our campaign communications by<br />

working with an external media agency.<br />

This is so that our messages can be seen<br />

more often and in more places by learner<br />

drivers and help encourage them to<br />

check that they are completely ready<br />

before taking their test.<br />

Transforming the driver services<br />

delivery model<br />

LR: We’re creating a modern, flexible<br />

driver testing service that will look at<br />

different ways to deliver driving tests.<br />

This will allow us to see whether we can<br />

be less dependent on a fixed estate and<br />

react where the road and traffic<br />

conditions near a centre have evolved<br />

and no longer provide the best<br />

environment in which to assess a<br />

candidate’s ability to drive.<br />

We recently began trials at two driving<br />

test centres Doncaster and Birmingham<br />

(Kings Heath) to see whether there is<br />

potential for the practical test to be less<br />

dependent on fixed estate and building<br />

on current and future technologies.<br />

A new approach to training<br />

We’re supporting training organisations<br />

to carry out effective manoeuvres tests<br />

and reintroduce training for new<br />

delegated vocational examiners for<br />

resilience and flexibility. We’ll<br />

also explore conducting driving<br />

tests from locations other<br />

than our driving test centres.<br />

We want to explore the<br />

benefits to you and your<br />

pupils of having more flexible<br />

Loveday Ryder<br />

06 NEWSLINK n MARCH 2023

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