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Motor Schools Association of Great Britain; driver training and testing
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msagb.com<br />
<strong>Newslink</strong><br />
The Voice of MSA GB<br />
Issue 362 • <strong>March</strong> 2023<br />
‘Now is the Spring<br />
of our discontent’<br />
Examiners plan rolling programme of<br />
strikes for 10 days in <strong>March</strong> – as DVSA<br />
admits it’s still a long way from hitting<br />
nine-week L-test waiting time target<br />
MSA GB Annual<br />
Report 2021-22:<br />
find it inside<br />
We work for all Driver Trainers. Want to join? SAVE £25 – see pg 47 for special offer
Welcome<br />
For all the latest news, see www.msagb.com<br />
ADIs are still busy, despite<br />
the economic downturn<br />
Colin Lilly<br />
Editor, MSA GB <strong>Newslink</strong><br />
Recession, cost of living crisis. These are<br />
words that, not too many years ago,<br />
would have been worrying to driver<br />
trainers. In the past, our levels of<br />
business have been adversely affected by<br />
such events: anything like high interest<br />
rates or high unemployment could<br />
seriously reduce our pupil numbers.<br />
When the household budget was<br />
strained the wife/son/daughter’s driving<br />
lessons were often the first to be cut<br />
back. There were periods when trainers<br />
were taking a second job, or giving up all<br />
together.<br />
One of the most negative outcomes of<br />
this was that it often provoked a price<br />
war, making what little business was left<br />
even less profitable.<br />
But now we have lesson prices much<br />
closer to what should be charged for our<br />
skills and services, considering the value<br />
added to a person’s life.<br />
On this occasion, however, while all<br />
these pressures are going on around us,<br />
we have been able to maintain our work<br />
levels. The phone still rings, pupils are<br />
maintaining their lessons and those who<br />
pass are being replaced.<br />
All this is due to a number of factors.<br />
Weeks off the road during the Covid era<br />
could have been disastrous, but the<br />
support for businesses and pupils being<br />
furloughed, and thus maintaining their<br />
savings, meant that when possible, our<br />
businesses were able to restart almost<br />
where they were before lockdown.<br />
The other effect of lockdown was that<br />
a reserve of new pupils built up, all<br />
anxious to start lessons.<br />
But with ADI numbers at a low level<br />
compared with recent years, there is a<br />
frustration building among potential<br />
learners. Many, unable to find an ADI,<br />
are resorting to asking a member of the<br />
family to teach them. About half of the<br />
pupils who come to me following test<br />
failures have been taught in such a<br />
fashion to a reasonable standard and<br />
would easily have passed a test 20 years<br />
ago, but not in the modern environment.<br />
A pupil of mine told me of a friend<br />
that, despite never having driven, passed<br />
their theory test and then went on to<br />
book a practical test. Hearing of long<br />
waiting lists, they managed to book a<br />
test slot that was available in just eight<br />
days. They have four hours of lessons<br />
booked. That’s totally unrealistic.<br />
I know the DVSA and DfT would be<br />
unwilling but there needs to be controls<br />
See page 14 for important<br />
details of the MSA<br />
Conference and AGM<br />
put in on short notice bookings. Perhaps<br />
any requests should be supported by an<br />
ADI’s approval. Now that is an idea to<br />
consider.<br />
On some occasions when I visit the<br />
driving test centre it looks like half of<br />
the candidates are private runners.<br />
Some, before they leave the test centre,<br />
are clearly going to fail, and that is the<br />
case when they return.<br />
The driving test backlog has provided<br />
more support for keeping business levels<br />
high.<br />
There is another significant push factor<br />
creating more business. The economic<br />
downturn has impacted on bus services,<br />
particularly in rural areas, and as<br />
services have declined, so more people<br />
are realising that in order to get to work<br />
or college they need to drive. This is<br />
counter, of course, to the local authorities<br />
encouraging people to use public<br />
transport. It’s a quite reasonable aim but<br />
does, currently, fly in the face of reality.<br />
For the first time in my 45 years in the<br />
profession, negative effects in the<br />
economy have been a benefit. Long may<br />
our profession prosper!<br />
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COVER STORY<br />
More bad news on<br />
L-test waiting times<br />
as the PCS confirms<br />
more strikes in <strong>March</strong><br />
– and threatens more<br />
industrial action<br />
throughout the year<br />
See page 10<br />
NEWSLINK n MARCH 2023 03
Contents<br />
10<br />
Motorbike instructor<br />
rules tightened up<br />
12<br />
18<br />
News<br />
DVSA report<br />
DVSA chief executive Loveday Ryder<br />
paints a rosy picture as she reviews<br />
performance in 2022, though not all<br />
ADIs agree with her conclusions – Pg 6<br />
All out ... again<br />
<strong>March</strong> will see up to 10 days of strikes<br />
by examiners as industrial action<br />
intensifies – with the threat of more<br />
unrest to come later in the year – Pg 10<br />
22<br />
New Highway Code<br />
hasn’t helped us!<br />
Photo checks come in on tests<br />
Examiners will now cross-check DVLA<br />
photo files before taking candidates out<br />
on test, in a bid to crackdown on test<br />
imposters – Pg 9<br />
NASP report – ORDIT reform?<br />
The latest meeting between DVSA<br />
officials and NASP finds new impetus<br />
for reform to ORDIT, while a consultation<br />
document finally breaks cover – Pg 12<br />
<strong>Newslink</strong><br />
The Voice of MSA GB<br />
The Motor Schools Association<br />
of Great Britain Ltd<br />
Head Office:<br />
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<strong>Newslink</strong> is published monthly on behalf of the MSA<br />
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recently qualified ADIs throughout Great Britain by:<br />
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permission of the editor.<br />
04 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Another award<br />
for Peter Harvey<br />
MSA GB national chairman Peter Harvey<br />
MBE received the Services to the Driver<br />
Training Industry Award at the The Intelligent<br />
Instructor Awards 2023 last month.<br />
The news comes a handful weeks after he<br />
received a similar accolade at the DIA Awards.<br />
Peter said he was humbled by the<br />
recognition, which comes as he prepares to<br />
stand down as MSA GB National Chairman<br />
after 28 years.<br />
In announcing Peter as its recipient the<br />
awards hosts hailed him as an “outstanding<br />
ambassador for our industry” and someone<br />
who is “as knowledgable about driver training<br />
and road safety as he is approachable.”<br />
“Peter goes out of his way to help other<br />
ADIs, and many will want to join us in paying<br />
tribute, because of the help they have<br />
received from him during their careers.”<br />
The Intelligent Instructor awards named Bil<br />
Plant as National Driving School of the Year,<br />
and Steph Coulson was the Driving Instructor<br />
of the Year.<br />
Richard Storrs, founder of Intelligent<br />
Instructor, said “it shouldn’t be<br />
Keep in<br />
touch 1<br />
If you have updated your<br />
address, telephone<br />
numbers or changed your email<br />
address recently, please let us<br />
know at head office by emailing<br />
us with your new details and<br />
membership number to<br />
info@msagb.com.<br />
If you can’t find your<br />
membership number, give us a<br />
ring on 01787 221020.<br />
Keep in touch:<br />
Just click on the icon<br />
to go through to the<br />
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2<br />
underestimated how important driving<br />
instructors are when it comes to turning new<br />
drivers into safer road users,” adding that “we<br />
are proud to reward the very best instructors,<br />
driving schools and suppliers within the<br />
industry, from right across the country.<br />
“This industry is often overlooked and<br />
unrewarded, and it shouldn’t be underestimated<br />
how important this industry is to<br />
helping make new drivers safer road users.”<br />
Follow MSA GB on social media<br />
Keep in<br />
contact with<br />
the MSA<br />
MSA GB area contacts are<br />
here to answer your queries<br />
and offer any assistance<br />
you need. Get in touch if<br />
you have any opinions on<br />
how MSA GB is run, or wish<br />
to comment on any issue<br />
affecting the driver training<br />
and testing regime.<br />
n National Chairman:<br />
Peter Harvey MBE<br />
natchair@msagb.com<br />
n Deputy National<br />
Chairman:<br />
Mike Yeomans<br />
deptnatchair@msagb.com<br />
n Scotland:<br />
Steven Porter<br />
chair.os@msagb.com<br />
n North East:<br />
Mike Yeomans<br />
chair.ne@msagb.com<br />
n North West:<br />
Graham Clayton<br />
chair.nw@msagb.com<br />
n East Midlands:<br />
All enquiries to<br />
info@msagb.com<br />
n West Midlands:<br />
All enquiries to<br />
info@msagb.com<br />
n Western:<br />
Arthur Mynott<br />
chair.ow@msagb.com<br />
n Eastern:<br />
Paul Harmes<br />
chair.oe@msagb.com<br />
n Greater London:<br />
Tom Kwok<br />
chair.gl@msagb.com<br />
n South East:<br />
Terry Cummins<br />
chair.se@msagb.com<br />
n South Wales:<br />
All enquiries to<br />
info@msagb.com<br />
n <strong>Newslink</strong>:<br />
All enquiries to<br />
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rob@chambermedia<br />
services.co.uk<br />
NEWSLINK n MARCH 2023 05
News<br />
DVSA focused on the waiting times –<br />
and changes to test delivery<br />
DVSA chief executive Loveday Ryder<br />
addressed ADIs in her latest Despatch<br />
blog post at the start of February, in<br />
which she set out her plans for 2023.<br />
Many members will have read it, but we<br />
are aware that not everyone picks up on<br />
the DVSA’s social media<br />
communications, and so we have<br />
decided to publish it here, as it contains<br />
some very important messages<br />
regarding the future of driver training<br />
and testing.<br />
We have also added some of the<br />
comments expressed by ADIs, as well as<br />
MSA GB comments.<br />
LR: In this blog post, I want to update<br />
you on what’s coming up in 2023,<br />
including continuing our work in bringing<br />
driving test waiting times down, the<br />
launch of our new campaign website,<br />
investing in our people and new<br />
technologies, and more.<br />
Continuing our work to reduce<br />
waiting times<br />
LR: 2022 was difficult for many of us<br />
and we know that driving test waiting<br />
times are affecting ability to take on new<br />
customers. We have been working with<br />
NASP closely to listen to your views, and<br />
we’ll continue to do this.<br />
Much of our work will still be focused<br />
on bringing test waiting times down to<br />
nine weeks. Although we made<br />
significant progress last year, there is still<br />
much work to be done. There are many<br />
projects and activities that are all<br />
contributing to this.<br />
MSA GB says: Readers will recall that<br />
we openly challenged the DVSA’s<br />
prediction that waiting times would be<br />
down to nine weeks by December as<br />
highly unlikely, and warned that<br />
‘over-promising, under-delivering’ would<br />
be a foolish way of getting ADIs on side.<br />
We take no comfort in the<br />
acknowledgement that we were right,<br />
but have to now ask, if the existing<br />
steps haven’t improved the situation on<br />
L-test waiting times, why should a<br />
firmer application of the same strategy<br />
provide better results?<br />
With scores of young would-be<br />
learners coming on stream every day,<br />
the position looks to us as if we are in<br />
for a never-ending period of longer test<br />
waiting times. The simple truth is, the<br />
backlog of potential candidates denied<br />
the chance of taking their test for 12<br />
months due to the pandemic are only<br />
just clearing the system, and they are<br />
immediately being replaced by the<br />
thousands of teenagers who started<br />
learning to drive in the immediate<br />
aftermath of the pandemic and who are<br />
now ready for tests.<br />
If we are in a position where, barring<br />
an unlikely set of circumstances, the<br />
L-test waiting time will always be higher<br />
than 10 weeks, the DVSA needs to<br />
come out and say that now, so everyone<br />
is aware of the situation. It would be<br />
better to work to standardise<br />
waiting times across the<br />
country rather than<br />
keeping on claiming it is<br />
in sight of hitting a target<br />
that it can never achieve.<br />
Look out for our Ready to<br />
Pass?’ new and improved<br />
campaign site<br />
LR: Please take a look at our new<br />
‘Ready to Pass?’ website. The new site’s<br />
better functionality will make it easier for<br />
you to find and access resources that will<br />
help you and provide bespoke content<br />
spaces for each of our audiences.<br />
We will also be running a trial to boost<br />
our campaign communications by<br />
working with an external media agency.<br />
This is so that our messages can be seen<br />
more often and in more places by learner<br />
drivers and help encourage them to<br />
check that they are completely ready<br />
before taking their test.<br />
Transforming the driver services<br />
delivery model<br />
LR: We’re creating a modern, flexible<br />
driver testing service that will look at<br />
different ways to deliver driving tests.<br />
This will allow us to see whether we can<br />
be less dependent on a fixed estate and<br />
react where the road and traffic<br />
conditions near a centre have evolved<br />
and no longer provide the best<br />
environment in which to assess a<br />
candidate’s ability to drive.<br />
We recently began trials at two driving<br />
test centres Doncaster and Birmingham<br />
(Kings Heath) to see whether there is<br />
potential for the practical test to be less<br />
dependent on fixed estate and building<br />
on current and future technologies.<br />
A new approach to training<br />
We’re supporting training organisations<br />
to carry out effective manoeuvres tests<br />
and reintroduce training for new<br />
delegated vocational examiners for<br />
resilience and flexibility. We’ll<br />
also explore conducting driving<br />
tests from locations other<br />
than our driving test centres.<br />
We want to explore the<br />
benefits to you and your<br />
pupils of having more flexible<br />
Loveday Ryder<br />
06 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Your responses ... How ADIs<br />
responded to the blog ...<br />
The DVSA is looking at changes to its<br />
fixed estate test centres<br />
options of where candidates can sit their<br />
tests.<br />
MSA GB says: Flexibility in delivery to<br />
take into account changing circumstances<br />
is always welcome but it can’t come at<br />
the expense of stability. We can see the<br />
attraction for the DVSA of dispensing<br />
with the fixed estate but it does throw<br />
up a number of problems: Where do<br />
pupils/trainers wait? What facilities are<br />
available to candidates?<br />
Changes to the assessment process for<br />
ORDIT<br />
LR: We will be increasing the number<br />
of examiners who can do Official Register<br />
of Driving Instructor Trainer (ORDIT)<br />
assessments for both new applicants and<br />
current members whose registrations<br />
have lapsed.<br />
We will also be updating the<br />
assessment process to continue work to<br />
raise professional standards and ensure<br />
learner drivers (and instructors) have<br />
access to the highest quality tuition<br />
possible.<br />
MSA GB says: ORDIT has felt unfit for<br />
purpose for some time. We would<br />
welcome positive changes to this scheme.<br />
Continued on page 8<br />
On ORDIT...<br />
...To be honest it would be a much<br />
more satisfactory if DVSA steps away<br />
from ORDIT altogether. DVSA could<br />
then concentrate on L tests.<br />
ORDIT, being totally independent,<br />
could focus on instructor training and<br />
testing, ie, ORDIT training a<br />
requirement for PDI from the outset,<br />
testing over the period of the pink<br />
licence by ORDIT trainer not associated<br />
with the sponsoring school.<br />
For existing ADIs, proof of attending<br />
ORDIT training and CPD in order to<br />
remain on the register.<br />
On waiting times...<br />
...Put a temporary ban on all private<br />
non-dual controlled cars taking the<br />
category B test. This way you’ll avoid<br />
those people who turn up but are not<br />
test ready and also, as you have no<br />
dual controls, put examiners at an<br />
unnecessary risk.<br />
If an ADI turns up, say, three times<br />
in a set period and it’s clear that all the<br />
pupils were not test-ready, then that<br />
ADI is banned from taking pupils to<br />
test for 21 days<br />
It’s a win-win for everybody...<br />
...Waiting times for driving tests in<br />
most major cities and large towns are<br />
still over six months. I don’t see any<br />
improvements. Some test centres in<br />
rural areas with very low populations<br />
have a short waiting time such as 8-12<br />
weeks which is helping to bring the<br />
average down but it’s very misleading.<br />
There is a massive black market for<br />
short notice tests in the big cities and<br />
towns which the DVSA can’t control.<br />
The DVSA made some efforts a while<br />
back after being exposed by the BBC<br />
news - but why did it have to take<br />
exposure from the BBC for them to act?<br />
They knew about the black market<br />
tests after the lockdowns.<br />
The DVSA talks a good game but I’m<br />
sorry, not enough is being done to stop<br />
the black market driving tests. Sort the<br />
root cause out – waiting times for<br />
driving tests and the black market will<br />
go away as well!<br />
... How about opening test centres<br />
that were closed in 2008 due to the<br />
stupid EU rules for motorbike<br />
emergency stop. Our local town<br />
Wellingborough test centre closed after<br />
decades of having one. Now we have<br />
one located at an elderly day care<br />
centre for two measly days a week with<br />
two examiners... oh, and a five-month<br />
waiting list.<br />
Return it to a proper five days a<br />
week/ four examiners test centre like it<br />
used to be PLEASE!!<br />
...To be entirely frank, the DVSA<br />
seems less than honest about waiting<br />
times. It claims a reduction of ‘average’<br />
waiting times but it is nothing more<br />
than smoke and mirrors. Where is the<br />
proof of an actual reduction? We don’t<br />
see one.<br />
It makes no sense to keep taking on<br />
more and more PDIs; increasing the<br />
number of ADIs gets more learners into<br />
the system, but at a time when tests<br />
they need are rarer than unicorns.<br />
Until such time as the DVSA is on<br />
top of the waiting list properly, this<br />
situation won’t improve.<br />
...Here’s an idea: Stop failing good<br />
drivers for silly things to keep the<br />
examiners’ pass rates within 10% of<br />
the centre average.<br />
Maybe go easier on those examiners<br />
who flag up anomalies on your system<br />
of KPIs and they won’t feel the need to<br />
fail people unnecessarily.<br />
...Can you not make it that to book a<br />
test, the candidate must quote an ADI<br />
number? No number, no test.<br />
More ADIs’ thoughts on pg 8<br />
NEWSLINK n MARCH 2023 07
News<br />
DVSA focused on<br />
the waiting times<br />
– and changes to<br />
test delivery<br />
Continued from page 7<br />
DVSA chief executive Loveday Ryder<br />
writes:<br />
How electric and autonomous vehicles<br />
can affect our industry<br />
LR: Another area we’ll continue to look<br />
at is how electric and autonomous<br />
vehicles impact on the instruction<br />
delivered by ADIs and if our tests need to<br />
be updated to reflect any changes in<br />
autonomous vehicle technology.<br />
MSA GB says: This is not before time.<br />
When you consider that the majority of<br />
ADIs, when they change their car in the<br />
next three years, are likely to be looking<br />
for an electric/hybrid vehicle that is by its<br />
nature an automatic, the DVSA must<br />
consider whether the current testing and<br />
licensing regime – which can be traced<br />
back nearly 90 years – is fit for purpose.<br />
Improving access to your<br />
performance reports<br />
LR: We will be working with the<br />
Government Digital Service to explore an<br />
accessible online form to improve the<br />
way you can request your performance<br />
reports.<br />
We have lots to accomplish this year<br />
and I’m looking forward to another busy<br />
year working with you to improve our<br />
service and promote a lifetime of safe<br />
driving.<br />
ADIs’ thoughts on the DVSA Despatch blog<br />
On Standards Checks<br />
A CPD approach instead of Standards<br />
Checks would be a far better and more<br />
productive way of raising standards.<br />
On getting test data to ADIs...<br />
If our badge is on display and<br />
therefore recorded on the test, wouldn’t<br />
it be easy enough to email me a copy of<br />
the marks, too?<br />
You say it’s the pupil’s test but if I’m<br />
being assessed too, then surely I should<br />
have a right to know the result?<br />
Fixed estate<br />
Moving away from fixed-estate<br />
testing is one of the best ideas.<br />
Examiner cohort can then rise and fall<br />
with demand. Remote working is<br />
accepted these days and customers<br />
expect services to “come to them”.<br />
Cost savings should be appreciable,<br />
perhaps allowing more flexibility in<br />
staff numbers or other perks to reduce<br />
churn.<br />
Black market tests<br />
The black market for tests was a<br />
problem well before Covid. I’d like to<br />
see some honesty – realistic figures that<br />
are clearly indicating how many more<br />
tests above ‘normal’ have been provided<br />
in order to get the waiting list down.<br />
I feel the DVSA forget we closed our<br />
businesses for nine months. It’s still a<br />
struggle to balance work and income.<br />
We need to know how to adjust our<br />
businesses long term and account for<br />
how long this wait will continue.<br />
Threats from the Information<br />
Commissioner are not going to stop<br />
people selling tests at £100 a time.<br />
You used to give out weekday tests at<br />
short notice. This would create some<br />
movement in the system, but I’ve seen<br />
these are being given away months in<br />
advance.<br />
This gives the ‘driving test dealers’<br />
time to soak up all the dates in advance<br />
and sell on at a premium.<br />
If tests came out at shorter notice<br />
dealers would have less time to react to<br />
the market. Maybe you need to<br />
consider drip-feeding tests. Why load<br />
up multiple dates all at once?<br />
Give independents a chance<br />
I’d even suggest you try to give<br />
something to the independents who are<br />
competing with the larger schools who<br />
can book more tests with more licences<br />
and also pay staff to sit at a computer<br />
all day.<br />
Give us a trainer booking service.<br />
Allocate half the tests a month that we<br />
provide the details two weeks before<br />
the test.<br />
Two quick solutions to waiting times:<br />
1. Cease all check testing and divert<br />
examiners to doing learner tests. Check<br />
tests are stressful and pointless.<br />
2. Allow instructors in particularly<br />
high waiting time areas (cities) to be<br />
able to issue test pass certificates if<br />
candidates pass a mock test.<br />
08 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Photo checks to be used<br />
to combat L-test fraud<br />
The DVSA has added a new measure in<br />
its bid to combat L-test fraud by ensuring<br />
that driving examiners are able to see a<br />
high resolution copy of the candidate’s<br />
provisional licence image on their tablets<br />
at the start of a test.<br />
This will allow examiners to confirm<br />
the candidate’s identity and prevent any<br />
attempts at driving test fraud.<br />
The images are supplied by the DVSA’s<br />
sister agency the DVLA from those sent<br />
by learner drivers when they apply for<br />
their provisional licence.<br />
They will be only made available to<br />
examiners for the start of the test and<br />
will be kept securely at all times.<br />
Further upgrades will be added to the<br />
app used by driving examiners to do tests<br />
this spring to help them spot candidate<br />
fraud and record suspected illegal<br />
activity.<br />
The development comes at a time<br />
when cases of L-test fraud are said to be<br />
at an all-time high, with around 1,000<br />
cases reported each year.<br />
One imposter admitted to police that<br />
she had taken the L-test 150 times on<br />
behalf of other people, earning between<br />
£7-800 each time for a pass.<br />
Inderjeet Kaur was sentenced to eight<br />
months in prison after 63 cases were<br />
proven. Kaur, from Swansea, was happy<br />
to travel as far as Nottingham and<br />
London to take the test on behalf of<br />
women mostly of South Asian descent<br />
who didn’t have a good grasp of English<br />
and had previously failed their test.<br />
The judge at her case believed she had<br />
made as much as £120,000 during her<br />
criminal career, which lasted five years.<br />
James Hartson, prosecuting, said the<br />
case had led to “hundreds of women<br />
taking to the road who were ill-equipped<br />
and ill-prepared to drive safely.”<br />
DVSA staff are trained to spot<br />
imposters, with Kaur being investigated<br />
after examiners said she appeared “far<br />
too relaxed” to be taking her L-test, and<br />
was far too good on the test to be a<br />
nervous candidate.<br />
Examiners will now have<br />
access to the most up-todate<br />
photo of each<br />
candidate to check their<br />
identity before the L-test<br />
NEWSLINK n MARCH 2023 09
News<br />
10 days of strikes set to sweep away<br />
gains in reducing L-test waiting lists<br />
Just when we hoped we were getting on<br />
top of the L-test waiting times...<br />
...the PCS union confirmed that<br />
driving examiners would be taking part<br />
in a rolling programme of strikes over a<br />
10-day period through <strong>March</strong> – and<br />
there could be more industrial action for<br />
the rest of the year, too.<br />
More than 1,600 PCS members will<br />
be involved in the forthcoming strikes,<br />
which start on <strong>March</strong> 6 and run through<br />
to <strong>March</strong> 28.<br />
They are part of the union’s national<br />
campaign on pay, pensions, redundancy<br />
terms and job security, and comes<br />
after similar action by examiners at the<br />
turn of the year. The strikes so far have<br />
caused significant disruption and cost an<br />
estimated £2.8m in lost driving test<br />
revenue. This amounts to around 45,000<br />
lost L-tests – or approximately three per<br />
cent of all L-tests conducted annually.<br />
PCS general secretary Mark Serwotka<br />
said the decision to launch the latest<br />
wave of strikes was not taken lightly, but<br />
the unwillingness of the DVSA and<br />
Government to engage in meaningful<br />
dialogue with the union had forced its<br />
hand. “The government must put forward<br />
concrete proposals to resolve this<br />
dispute,” he said. “The more ministers<br />
choose to ignore members’ concerns over<br />
low pay, the more angry our members<br />
become.<br />
“We cannot ignore the cost-of-living<br />
crisis. Ministers must resolve this dispute<br />
by putting money on the table.”<br />
The strike actions began last year when<br />
PCS held a ballot of members over a<br />
series of issues, including pay, pensions,<br />
jobs and redundancy terms. With a<br />
turnout of 50 per cent in 124 employer<br />
areas, it delivered an 86.2 per cent vote<br />
in favour of strike action – the highest<br />
percentage vote in its history, PCS said.<br />
The PCS wants a 10 per cent pay rise<br />
for driving examiners as well as<br />
improvements to pensions, job security<br />
and no cuts to redundancy terms.<br />
The PCS added: “The problem we<br />
have is the Government isn’t talking to<br />
us. We’ve made it clear we are open to<br />
negotiation but no-one from Government<br />
is prepared to discuss these issues in<br />
meaningful manner.<br />
“The only offer we have had is that the<br />
Government might be able to promise<br />
more money next year, but that’s no good<br />
for our members. They need their income<br />
to rise now, in the face of huge increases<br />
in their cost of living.<br />
“If you look at the position across the<br />
public sector, the Government is being<br />
totally intransigent.<br />
“Further strikes will, sadly, happen<br />
after <strong>March</strong> unless things change in<br />
their negotiating position.”<br />
A DVSA spokesperson said: “DVSA is<br />
working hard to keep any disruption<br />
caused by industrial action to a<br />
minimum, so as many much-needed<br />
appointments will go ahead as possible.<br />
“We are putting in place contingency<br />
measures and are sorry for any<br />
inconvenience.<br />
“We are advising all customers to turn<br />
up for their appointment as usual. L-test<br />
customers who have an appointment on<br />
a day when industrial action is taking<br />
place will be contacted directly with<br />
further information if their driving test is<br />
affected. However, should they wish to,<br />
they can rearrange or cancel their<br />
booking in line with our usual policy.”<br />
What ADIs will find alarming is that on<br />
February 24 the PCS announced that a<br />
new ballot will be held on further<br />
industrial action.<br />
The current strikes are part of the<br />
six-month mandate the law allows after<br />
the vote on this issue in November; a<br />
further postal ballot will be held from<br />
<strong>March</strong> 20-May 9 which, if examiners<br />
back the union, could mean a further six<br />
months of industrial action.<br />
Mark Serwotka said: “We’re sending a<br />
very clear signal to ministers that we’re<br />
not backing down in the pursuit of a fair<br />
deal for our members.<br />
“The pressure is building on ministers.<br />
They must talk to us, listen to our<br />
concerns. They know we’re looking at<br />
escalating our strike action beyond May,<br />
unless they make concessions.<br />
“Our members deserve a fair pay rise<br />
and we will not stop our campaign until<br />
ministers put money on the table.”<br />
What we say:<br />
MSA GB sees no winners in this<br />
dispute. Government and DVSA come<br />
out as ignoring public sector workers,<br />
and examiners look uncaring as to the<br />
impact these strikes have on learners.<br />
But we do see the losers, very clearly.<br />
They are our pupils, who have the<br />
chance to take their L-test snatched<br />
away from them, causing huge stress<br />
and incvenience, and our ADI members,<br />
who see more disruption to their<br />
livelihoods after two years of Covidrelated<br />
problems. Remember, examiners<br />
were paid in full during Covid; ADIs,<br />
while receiving support frmo the<br />
Government, did not.<br />
It is encumbent on all parties<br />
concerned to get around the negotiating<br />
table and resolve this dispute. PCS<br />
claims that the Government is reluctant<br />
to enter into talks at all is incredibly<br />
worrying and frustrating.<br />
10 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
DVSA launches new theory app<br />
DVSA’s official publisher, The Stationery Office (TSO), has<br />
launched an updated version of the theory test kit app.<br />
The app is a great resource to help your pupils learn the<br />
Highway Code and prepare for their theory test. It’s available<br />
to download on both Android and iOS devices.<br />
The updated app includes:<br />
• Measure of test readiness – helping learners know when<br />
they’re ready to take their real test.<br />
• Timed mock tests<br />
• Links out to DVSA Ready to Pass campaign – combining practical and theory tests<br />
• Has a fresh new design – making it easier for users to navigate the app<br />
The app also includes all the official revision questions, interactive hazard perception<br />
clips to help your pupils get ready for their test and a digital copy of The Highway<br />
Code.<br />
The price of the app is still £4.99 and it is available on both Android and iOS<br />
platforms.<br />
If pupils already have the app, they can check their devices’ app store to make sure<br />
they have updated it to the most recent version.<br />
Waiting room<br />
gone for a Burton<br />
Due to refurbishment work at<br />
Burton-on-Trent driving test centre,<br />
the waiting room facilities will<br />
continue to be unavailable until<br />
Wednesday, <strong>March</strong> 8.<br />
Temporary toilet facilities will still<br />
be provided until then.<br />
ADIs are requested to arrive at<br />
least five minutes before their<br />
pupil’s test and wait in their car.<br />
The driving examiner will come to<br />
your car at the time of the test.<br />
The DVSA has already contacted<br />
affected candidates, but if you have<br />
booked their test for them, please<br />
let them know.<br />
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NEWSLINK n MARCH 2023 11
News<br />
DVSA plans for flexible test gather pace,<br />
while NASP asks for ORDIT overhaul<br />
Report of joint meeting of the National<br />
Associations Strategic Partnership (NASP<br />
with DVSA, held on February 7 at<br />
Berkeley House, Bristol<br />
The quarterly meeting was attended by<br />
several senior members of DVSA and all<br />
the NASP associations. The following is a<br />
summary.<br />
The purpose of this meeting was to:<br />
• DVSA to review and provide update<br />
on the previous action points<br />
• DVSA to provide NASP with an<br />
update on driver recovery, driver policy,<br />
ADI registration, ADI examinations,<br />
Ready to Pass? campaign, PDI<br />
advertising and messaging, ORDIT<br />
update, Part 3 and entry level PDI, Pass<br />
Plus and LGV licence evidence<br />
documentation.<br />
DVSA confirmed that they will resolve<br />
the outstanding actions relating to the<br />
organisational chart and contacts list that<br />
NASP had previously requested, and the<br />
proposed appointment of a relationship<br />
manager for NASP to work more closely<br />
with before the next meeting.<br />
DVSA updates<br />
Previous action points: NASP has<br />
concerns on tribunal decisions taking a<br />
long time for their members. DVSA<br />
stated it was out of its control but one<br />
NASP association had an apology from<br />
the judge on the length of time taken for<br />
a decision. NASP will monitor this in the<br />
coming months.<br />
Driving test recovery<br />
DVSA confirmed 695,000 extra tests<br />
have been created as a result of<br />
measures taken by DVSA to reduce<br />
driving test waiting times.<br />
- Recruiting new driving examiners had<br />
created 300,000 slots<br />
- Conducting out of normal hours<br />
testing through overtime, including at<br />
weekends and on public holidays, had<br />
created 190,000 slots<br />
- Asking colleagues who are qualified<br />
to carry out driving tests, but do not do<br />
so as part of their normal duties, had<br />
created a further 120,000 slots<br />
- Converting any unsold motorcycle<br />
tests and vocational tests to car tests<br />
seven days before the test appointment,<br />
had led to 58,000 tests<br />
- Buying back annual leave from<br />
driving examiners had created 20,000<br />
slots<br />
- Inviting recently retired driving<br />
examiners to return to work had created<br />
7,000 slots<br />
DVSA confirmed driving test recovery<br />
has been impacted by industrial action<br />
and the retention of driving examiners<br />
due to retirement and natural turnover.<br />
The agency is considering using driving<br />
test appointment availability data to<br />
provide better indication of waiting times.<br />
This will also help DVSA to identify the<br />
areas where more training is necessary<br />
and additional examiners are required.<br />
NASP voiced concern that test waiting<br />
times would now not improve until late<br />
summer or beyond.<br />
A discussion followed on numbers of<br />
examiners due to retire and how the<br />
waiting times could possibly be<br />
improved. One suggestion was for ADIs<br />
to be able to swap tests that they have<br />
booked with other instructors without<br />
having to phone to do so, as it is time<br />
consuming. DVSA said they had not<br />
taken this into account and it may<br />
consider for the future.<br />
Transformation of test delivery<br />
DVSA is piloting a ‘flexible driving test<br />
service’ and how the driving test process<br />
might change in the future with the<br />
development in technology. A number of<br />
locations have been confirmed and will<br />
be revealed soon.<br />
The pilot will involve non-testing<br />
locations such as community buildings or<br />
sports and retail centres and will be<br />
evaluated.<br />
Those wishing to read more on this<br />
can read it by clicking the panel.<br />
Click here for details<br />
Agile test delivery<br />
NASP welcomed the plans to develop<br />
test centre delivery, to make it more agile<br />
and resource efficient.<br />
They raised a concern that the plan to<br />
‘share’ facilities with third party owned<br />
sites may give the agency less control of<br />
test facilities and could lead to churn of<br />
centres if the third-party owners of the<br />
sites decided to end the arrangement, etc.<br />
DVSA is mindful of this risk and would<br />
be working to build relationships with the<br />
partners where that wouldn’t be such a<br />
vulnerability.<br />
NASP asked for assurance that all new<br />
sites will have toilet facilities for their<br />
customers. DVSA agreed that that would<br />
be part of the search criteria.<br />
Driver policy<br />
DVSA is giving examiners access to<br />
photographs of candidates from the<br />
DVLA records (see page 11), to help<br />
identify imposters. The feedback from<br />
examiners who have been trialling the<br />
new feature has been positive (this<br />
service was rolled out to all examiners in<br />
the week of 13 February 2023).<br />
DVSA explained the changes to OBS<br />
terms and conditions and asked NASP<br />
for feedback on the changes.<br />
NASP asked again about long awaited<br />
results of the consultation. DVSA<br />
confirmed that the results will be<br />
published in the very near future and<br />
discussed with NASP ahead of being<br />
12 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
published. *(see note at foot)<br />
DVSA gave an update on DBS/<br />
instructor application volumes and what<br />
links should be used to obtain the correct<br />
checks. NASP gave feedback on what<br />
would help direct them and their<br />
members to the correct place.<br />
ORDIT<br />
DVSA gave an update on ORDIT and<br />
the work that has gone into updating<br />
this. It was discussed and there are<br />
further updates to come.<br />
NASP said the whole qualification<br />
process should be overhauled and an<br />
opportunity taken to improve standards.<br />
NASP also asked for clarification on how<br />
the training notes for ORDIT trainers can<br />
be discussed during an engagement call<br />
and if they are still actually viewed prior<br />
to the assessment on the ORDIT test day.<br />
DVSA updated on PDI advertising and<br />
what should and should not happen.<br />
NASP voiced their concerns with<br />
examples of replies to members from<br />
DVSA which were contradictory. DVSA<br />
will have another look at wording to<br />
make sure it is clear.<br />
NASP asked whether newly qualified<br />
ADIs came under the TIP triggers for<br />
their first Stands Check. DVSA aims for a<br />
check to take place within the first 12<br />
months, but if TIP indicators give cause<br />
for concern they can be prioritised.<br />
ADI Examiners<br />
DVSA updated on the demand for Part<br />
2 and 3 tests and the impact this was<br />
having on standard checks. They are<br />
starting to look to retrain some examiners<br />
to help with the Parts 2 & 3 backlog.<br />
Test centre open days<br />
DVSA explained test centre open days<br />
were put on hold due to industrial action<br />
but will start being held again.<br />
NASP asked whether there was a<br />
standard operating procedure to be used<br />
to make sure there is standard approach<br />
to inviting external organisations to<br />
attend the events. DVSA suggested<br />
creating one, to ensure the requirements<br />
for test centre open days are clear and<br />
that branding, messaging and<br />
educational focus is clear and consistent<br />
across all test centres.<br />
NASP suggested that DVSA should<br />
consider engaging with local<br />
communities via test centres in areas<br />
with higher fail rates and higher car<br />
related accidents and fatalities.<br />
DVSA to share test centre open day<br />
blog posts for ADIs with NASP to review.<br />
Ready to Pass? campaign<br />
DVSA confirmed that the updated<br />
Ready to Pass campaign website had<br />
gone live. The agency also provided<br />
feedback on the webinar run by the<br />
Warwickshire Road Safety group and<br />
said it plans to develop a proposal for a<br />
DVSA-run ‘Ask the Expert’ Q&A webinars<br />
DVSA plans to share facilities with third<br />
party owners for L-tests was a<br />
concern... but it assured NASP that<br />
toilet facilities would be part of the<br />
search criteria...<br />
What can an observer sat in the<br />
back of the car during a test do?<br />
Take notes is one thing – though a<br />
guidance message is on its way to<br />
ADis and examiners<br />
for learners and their parents<br />
DVSA said it would like more ADIs to<br />
offer mock tests and if adding it on the<br />
‘find you nearest’ website or running<br />
mock test webinars would be beneficial.<br />
NASP believes mock test training<br />
should be part of the qualifying process<br />
and included by trainers.<br />
Clarification was given over what an<br />
observer sitting in the back of a test was<br />
allowed to do, and that this did include<br />
being able to take notes. DVSA will<br />
produce a guidance message for ADIs<br />
and examiners soon.<br />
AOB<br />
NASP raised concerns over the CEO’s<br />
recent letter and blog posts to ADIs; this<br />
had been received negatively by many<br />
ADIs. Given the current state of L-test<br />
waiting times, this was not the time to<br />
be sending out an email that appeared to<br />
be just celebrating DVSA successes.<br />
NASP gave feedback from their<br />
members on the remarks in the letter<br />
about bringing pupils who are ready for<br />
test.<br />
NASP asked for an update on Pass<br />
Plus. DVSA confirmed people are still<br />
doing this, but far fewer. It is on a to-do<br />
list for revamp and the entire package<br />
will be reviewed.<br />
Finally, NASP asked for their previous<br />
queries on examiner uniformity and<br />
quality assurance to be looked into.<br />
* Editor’s Note: The mystery of the<br />
disappearing consultation<br />
NASP is pressing for details on the<br />
consultation held in January 2022, on<br />
new L-test measures.<br />
The consultation included ideas such<br />
as extending the period that unsuccessful<br />
car candidates must wait before applying<br />
for another car test, extending the period<br />
in which a cancelled car test will result in<br />
a lost test fee, and changing the eyesight<br />
test so it can be carried out in any light<br />
conditions.<br />
We will let you know when the results<br />
are found!<br />
NEWSLINK n MARCH 2023 13
News<br />
Conference 2023 moves online –<br />
but will still deliver great CPD<br />
MSA GB Conference<br />
Time: 10am - 1pm,<br />
Date: 11th <strong>March</strong><br />
via ZOOM<br />
Cost: Free of charge<br />
With regret, we have had to take the<br />
decision to move our face-to-face<br />
conference, AGM and awards this year<br />
to an online event.<br />
If you would like to attend the virtual<br />
event, it will take place between 10am<br />
-1pm on the 11th <strong>March</strong>, via ZOOM.<br />
Please contact us at info@msagb.com<br />
with the email address you would like<br />
us to use, and we will send you the<br />
joining instructions nearer the time.<br />
Apologies for the obvious<br />
disappointment in not having a face-toface<br />
event, but it seems that in this<br />
post-COVID era, there is still a preference<br />
for online rather than in-person events of<br />
this kind.<br />
We are also very aware of how busy<br />
many of you are at this time, which has<br />
no doubt influenced some members.<br />
A great opportunity for CPD and<br />
to learn more about what’s<br />
happening in the industry<br />
Please be reassured that despite<br />
moving to a virtual format, this is still an<br />
incredible opportunity to hear the latest<br />
industry news and harness the<br />
knowledge of our expert line up of senior<br />
DVSA and industry representatives.<br />
Our speakers will offer an in-depth look<br />
at the current issues facing the driver<br />
training and testing sector as we all<br />
wrestle with increased L-test waiting<br />
times, new technology and changes to<br />
the way we teach driving, and the<br />
expectations that come with that.<br />
SPEAKERS<br />
DVSA – Peter Hearn<br />
Peter Hearn is the<br />
Director of Operations<br />
(North) at the DVSA<br />
in May 2017. He had<br />
been covering the role<br />
since April 2017 and had<br />
been Acting Director of Operations for all<br />
of DVSA since July 2016.<br />
Peter previously held positions at the<br />
Vehicle and Operator Services Agency<br />
(VOSA).<br />
As director he is responsible for<br />
delivering driving test and vehicle testing<br />
services in the North East, North<br />
West, West Midlands, Scotland and<br />
Wales.<br />
He will give us an updated<br />
presentation on where DVSA are at<br />
the time, followed by an open<br />
question time session.<br />
Peter will be<br />
accompanied by other<br />
senior DVSA personnel.<br />
Confident Drivers –<br />
Kevin and Tracey Field<br />
(right)<br />
Kevin and Tracey Field<br />
from Confident Drivers are<br />
leading industry experts, helping anxious<br />
drivers transform their feelings about<br />
driving and get back on the road through<br />
driving confidence coaching, stress<br />
management techniques and online<br />
driving confidence courses.<br />
If you are an ADI who would like to<br />
offer mindfulness and stress<br />
management resources to your pupils to<br />
help manage their nerves, this should<br />
not be missed.<br />
Kevin is a personal development<br />
coach, NLP practitioner, and a grade A<br />
ORDIT registered instructor.<br />
Tracey is a mindfulness teacher<br />
qualified in stress management<br />
techniques and recently<br />
completed her<br />
psychology degree with<br />
The Open University.<br />
Together they have<br />
combined their skills<br />
and knowledge and<br />
applied them to<br />
driving anxiety,<br />
stress and nerves.<br />
Kev and Tracey<br />
run training<br />
courses for ADIs<br />
who want to<br />
understand more<br />
14 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
about how to help their nervous students<br />
and are regular speakers at driver<br />
training industry events, as well as being<br />
the hosts of The Driving Confidence<br />
Podcast.<br />
Tri-Coaching Partnership Ltd<br />
– Graham Hooper<br />
Graham is a coach and mentor to<br />
driver trainers and is passionate about<br />
road safety and using<br />
coaching for driver<br />
development to make<br />
a difference to ADIs /<br />
PDIs and their<br />
clients.<br />
He has been an ADI<br />
and trainer for 28 years<br />
and has invested heavily<br />
in his own CPD. He is co-managing<br />
director of Tri-Coaching Partnership, the<br />
number one supplier of ADI CPD.<br />
His presentation will show the four<br />
fundamental skills that an ADI/PDI<br />
should have to make feedback an<br />
effective learning tool, and how feedback<br />
is used to be client centred and on point.<br />
These key skills show how without<br />
effective feedback, both you and the<br />
client can get lost on the journey of<br />
learning.<br />
We hope to see you – online – on the<br />
11th <strong>March</strong>, from 10am<br />
Want to know more?<br />
You can find out the latest on<br />
the Conference by visiting our<br />
website, at msagb.com<br />
Details of the AGM agenda and<br />
the Conference programme can<br />
also be found at msagb.com<br />
TO REGISTER TO ATTEND,<br />
email us at<br />
info@msagb.com<br />
You will then be sent the link to<br />
the Conference<br />
Warning as DVLA slips behind<br />
on driving licence applications<br />
following a medical condition<br />
ADIs who have been forced to<br />
surrender their driving licences<br />
because of a temporary medical<br />
condition have been warned they face<br />
a lengthy wait before their application<br />
is processed by the Driver and Vehicle<br />
Licensing Agency (DVLA).<br />
The agency is currently failing to<br />
meet its own relaxed targets on<br />
processing applications as it struggles<br />
to get its customer service standards<br />
back on track after the pandemic.<br />
While its target – which before the<br />
pandemic was set at four weeks to<br />
handle a request for a driving licence<br />
to be returned after a medical issue –<br />
was pushed back to handling 90 per<br />
cent of cases in 90 days, it is only<br />
achieving this in just over 60 per cent<br />
of cases. Some applicants have<br />
complained of the DVLA taking up to<br />
six months to review a driving licence<br />
application, with drivers being left in<br />
the dark as contacting the DVLA staff<br />
can be challenging at times.<br />
A spokesman for the Heycar<br />
website, which launched the<br />
investigation, said the problem of slow<br />
processing of medical licence<br />
applications was having a severe<br />
impact on those affected. “These<br />
drivers are often over 70, living in<br />
remote areas, who rely on their cars<br />
as a vital lifeline to attend medical<br />
appointments, do their shopping or to<br />
visit friends and relatives.<br />
“While some may be able to drive<br />
while their application is being<br />
processed, not all can.”<br />
Reasons for th DVLA’s problems<br />
centre on an increasingly fractious<br />
relationship between management<br />
and staff. One spokesperson for the<br />
PCS union, which represents many of<br />
the DVLA workforce in Swansea, said<br />
morale was low and that all<br />
management suggestions were now<br />
being treated with acute suspicion.<br />
Recent industrial action as part of the<br />
PCS union’s national pay and<br />
conditions dispute have not helped<br />
the situation either.<br />
Driving medical checks were<br />
“deprioritised” by the Department of<br />
Health and Social Care (DHSC) during<br />
the pandemic, and as recently as<br />
January 2022 few were being<br />
processed.<br />
The unavailability of experts to give<br />
opinions on complex medical<br />
conditions is also causing difficulties.<br />
To help reduce waiting times, the<br />
DVLA has added new online services<br />
and opened customer service centres in<br />
Swansea and Birmingham which are<br />
focused on medical applications. In<br />
addition, from July last year, the law<br />
was changed to enable healthcare<br />
professionals other than doctors to<br />
complete DVLA medical questionnaires.<br />
One of the other problems the DVLA<br />
has had in responding to queries from<br />
the public is that it has invested<br />
heavily in Chatbot services to speed<br />
up customer contacts – but medical<br />
queries cannot be answer this way.<br />
Notifiable medical conditions for<br />
which drivers need to re-apply for a<br />
driving licence include: diabetes (or<br />
taking insulin); epilepsy; glaucoma;<br />
heart conditions (including atrial<br />
fibrillation and pacemakers); sleep<br />
apnoea; strokes; and syncope<br />
(fainting).<br />
NEWSLINK n MARCH 2023 15
News<br />
BHS launches campaign as Highway Code<br />
revision fails to reduce horse incidents<br />
The British Horse Society (BHS) has used<br />
the first anniversary of the major revision<br />
of the Highway Code to appeal for more<br />
consideration to be shown by vehicle<br />
drivers to horse and riders on the roads.<br />
In the 2022, the revised Highway Code<br />
pressed the need to do more to protect<br />
vulnerable road users, particularly<br />
pedestrians and cyclists.<br />
But equally, horses and riders had a<br />
more powerful presence in the Code than<br />
previously, with three curcial changes:<br />
• The introduction of a Hierarchy of<br />
Road Users stated that those in charge of<br />
vehicles that can cause the greatest harm<br />
in the event of a collision bear the<br />
greatest responsibility to take care and<br />
reduce the danger they pose to others.<br />
In this, equestrians are viewed<br />
alongside cyclists, pedestrians, and<br />
motorcyclists in this new hierarchy.<br />
• Guidance on the safe passing<br />
distances when overtaking or approaching<br />
horses was confirmed. The Code’s guide<br />
is for cars and vans to pass horses and<br />
horse-drawn vehicles at speeds under<br />
10mph and allow at least two metres<br />
space.<br />
• Inappropriate speeds must be<br />
avoided, as they are intimidating and<br />
deter people from riding horses.<br />
Despite this new guidance in place,<br />
however, the number of road incidents<br />
involving horses continues to rise, with<br />
two horses killed on Britain’s roads<br />
already in 2023.<br />
This follows the 68 equine deaths<br />
logged via the BHS’s ‘Horse I’ app in<br />
2022, with an additional 125 injured<br />
along with 139 riders.<br />
In total the equine charity received<br />
details of 3,552 equine-related road<br />
incidents over the past year, which is a<br />
notable 21 per cent increase on the<br />
number reported in 2021.<br />
To combat this worrying trend, BHS<br />
has launched a new campaign to raise<br />
concern and is calling for urgent action,<br />
expressing fears that too many drivers are<br />
not aware of the guidelines in place.<br />
Through this campaign and its key<br />
messages, BHS hopes to:<br />
• Drive greater awareness of the<br />
Highway Code changes<br />
• Raise awareness of why it’s so<br />
important to pass horses safely<br />
• Reduce the number of incidents<br />
involving horses on UK roads.<br />
The call to action:<br />
A spokesperson said: “At the BHS, we<br />
continue to inform drivers and create<br />
‘‘<br />
68 equine deaths were<br />
logged via the BHS’s ‘Horse<br />
1’ app in 2022, with an<br />
additional 125 being injured.<br />
There were 129 riders<br />
injured, too<br />
‘‘<br />
awareness about how to safely pass<br />
horses on the roads through our Dead<br />
slow campaign.<br />
“The key messages of ‘Dead Slow’<br />
reinforce the Highway Code changes,<br />
recommending four steps for drivers when<br />
passing horses on the road:<br />
If I see a horse on the road then I will …<br />
• Slow down to a maximum of 10mph<br />
• Be patient – I won’t sound my horn<br />
or rev my engine<br />
• Pass the horse wide and slow, leaving<br />
at least 2m distance<br />
• Drive slowly away<br />
We are also encouraging all riders, and<br />
the wider public, to continue to report<br />
incidents through our Horse I app or at<br />
horseincidents.org.uk.<br />
The more incidents that are reported,<br />
the more the BHS can do to protect the<br />
rights of horse riders on Britain’s roads.<br />
The general public can also donate to<br />
the BHS to help support future equine<br />
safety projects.<br />
To learn more visit www.bhs.org.uk<br />
16 NEWSLINK n MARCH 2023
News<br />
DVSA tightens up rules for bike<br />
trainers’ standards checks<br />
New requirement for DBS<br />
checks to bring them in line<br />
with ADIs, and trainers will<br />
have to teach more than one<br />
rider on their standards check<br />
The DVSA has announced two changes<br />
to motorcycle trainer assessment and<br />
authorisation as part of its strategy<br />
continually raising the standards of<br />
motorcycle instruction.<br />
The changes, which come into force<br />
from April 3, are:<br />
• Introducing basic Disclosure and<br />
Barring Service (DBS) checks for new<br />
and existing motorcycle trainers<br />
• Requiring trainers to teach a<br />
minimum of two pupils during their CBT<br />
(compulsory basic training) standards<br />
checks.<br />
DBS checks<br />
From April 3 all motorcycle instructors<br />
must get a basic DBS check when they<br />
renew their existing licence. Anyone<br />
applying to become a motorcycle<br />
instructor for the first time will need to<br />
get a basic DBS check when they apply.<br />
Basic DBS checks are available from<br />
GOV.UK.<br />
Chief Driving Examiner and Head of<br />
Rider Policy, Mark Winn, said: “The<br />
requirement for a basic DBS check brings<br />
motorcycle instructors more closely in<br />
line with approved driving instructors for<br />
cars, who are already required to have a<br />
DBS check as part of their registration<br />
process.<br />
“It will provide greater assurance that<br />
people working in motorcycle training<br />
and those who are approved or<br />
authorised by DVSA are suitable to work<br />
with the public, teach pupils of all ages<br />
and uphold the integrity of the register.”<br />
A basic DBS disclosure currently costs<br />
£18 in England and Wales and £25 in<br />
Scotland.<br />
DVSA will contact instructors when<br />
their certificate is due for renewal. The<br />
instructor will then need to obtain a<br />
basic DBS disclosure certificate and send<br />
it to DVSA electronically along with their<br />
renewal application.<br />
Those applying for registration must<br />
tell DVSA about any previous offences or<br />
convictions as part of their application.<br />
Previous minor offences do not<br />
automatically stop someone from<br />
becoming an instructor,<br />
Even a more serious offence<br />
committed as a young person or young<br />
adult many years ago might not prevent<br />
someone automatically from becoming<br />
an instructor. The Rehabilitation of<br />
Offenders Act must be considered,<br />
and each case will be considered<br />
individually.<br />
You can read more about<br />
DBS checks in England and<br />
Wales HERE; and for<br />
Scotland HERE.<br />
Mark Winn<br />
Standards checks<br />
The other change sees all CBT<br />
standards checks being required to<br />
include at least two pupils.<br />
The DVSA says it is making this<br />
change to reflect real-life training, as<br />
most motorbike training courses involve<br />
small groups of 2-4 pupils rather than<br />
one-to-one training.<br />
Exceptions may be made in<br />
circumstances where one-to-one training<br />
is required (for example, where<br />
candidates have additional needs).<br />
Mark commented: “Most courses are<br />
structured around a 4:1 and 2:1 ratio;<br />
yet our analysis of planned standards<br />
checks show these are typically<br />
conducted at a 1:1 ratio and with<br />
a repeat trainee on an<br />
automatic machine.<br />
“It is only right that the<br />
instructor’s ability to train<br />
more than one trainee at<br />
the same time forms part of<br />
the standards check.<br />
“That’s why, from April 3,<br />
18 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
‘‘<br />
The standards check will not<br />
be considered acceptable if<br />
there is only one trainee and<br />
will be treated as a failed<br />
standards check...<br />
‘‘<br />
“Most<br />
courses are<br />
structured<br />
around a<br />
4:1 and 2:1<br />
ratio”, as<br />
this course<br />
is at<br />
Camriders...<br />
all standards checks must include at<br />
least two pupils. Unless our records<br />
show the ATB routinely structures their<br />
training courses on a 1:1 ratio, or a<br />
trainee drops out part way through the<br />
course, the standards check will not be<br />
considered acceptable if there is only one<br />
trainee and will be treated as a failed<br />
standards check.”<br />
Motorbike instructors are authorised to<br />
teach up to four pupils during elements A<br />
to D of CBT, and two pupils on road<br />
during both CBT and direct access<br />
scheme training.<br />
Mark added: “If the trainer can show<br />
there is a clear reason for only having<br />
one trainee it will be taken in to account.<br />
So, for example, if the trainer is working<br />
with a candidate with additional needs or<br />
a bike breaks down part way through the<br />
training course, the 1:1 standards check<br />
can be accepted.<br />
“The rest of the standards check will<br />
stay the same, with trainers being<br />
marked on the same 17 areas of<br />
competence as they are now. ”
News<br />
ET is alive and well and running the<br />
traffic department in Clevedon...<br />
Colin Lilly<br />
Editor, MSA GB <strong>Newslink</strong><br />
A<br />
Last month we looked at the wavy road<br />
markings that had appeared in Clevedon,<br />
North Somerset. You may recall that the<br />
story gained some traction in the<br />
mainstream national media, too.<br />
Well, here’s the update. The wavy lines<br />
remain but there have been more bizarre<br />
happenings.<br />
I thought I would return to view the<br />
recent developments. I was pleased to<br />
see workmen’s huts, barriers and cones<br />
were gone. Good, I thought, we now<br />
have the finished project.<br />
The wavy lines remain (Photo A, on<br />
this page) but these have now been<br />
joined by a large blank circle at the road.<br />
(Photo B, on the facing page).<br />
Locals have been having a field day on<br />
social media, likening it to a crop circle<br />
left by aliens. Some other suggestions<br />
include a sumo wrestling ring, a folk<br />
dance area and a site for a hot tub.<br />
I am tempted to go along with the first<br />
suggestion and that the aliens have<br />
already landed and infiltrated the minds<br />
of local traffic engineers, with the aim of<br />
introducing the road system used in their<br />
galaxy. It’s all a precursor for an invasion!<br />
If anyone finds these photos<br />
unbelievable I must confess to using<br />
Photoshop to remove a smiley face<br />
someone had painted on it.<br />
When questioned by a resident about<br />
the markings a North Somerset Council<br />
spokesperson is reported to have said:<br />
“The circle was in place by Tuesday<br />
morning and is a part of a new<br />
roundabout layout which will help control<br />
the flow and speed of traffic.<br />
“A ‘buff’ surface will be applied to the<br />
circle in the spring, which vehicles will<br />
be able to drive over.”<br />
I feel the definition of roundabout has<br />
become a little cloudy here. There is little<br />
room for anything larger than a bicycle to<br />
go around the circle, perhaps someone<br />
mistook diameter for radius.<br />
When asked about the lack of Give<br />
Way signs and markings, the<br />
spokesperson added that the drivers<br />
should treat the new roundabout layout<br />
like any other, by giving way to other<br />
road users.<br />
So when is a roundabout not a<br />
roundabout?<br />
No worries; less than 48 hours after I<br />
took these photos a crew of workman<br />
arrived at dead of night to burn these<br />
‘‘<br />
Locals likened the blank<br />
circle to a crop circle left by<br />
aliens... perhaps they are<br />
introducing the same road<br />
system as they have on<br />
their own planet...<br />
‘‘<br />
makings off – something which probably<br />
did wonders for the new surface.<br />
(Photo C. published by the local Save<br />
Our Seafront campaign, on the facing<br />
page)<br />
Immediately after the markings were<br />
replaced by mini-roundabout centre<br />
markings – but still no Give Way lines.<br />
(See Photo D)<br />
Maybe next month I will have another<br />
tale from the bizarre town I used to call<br />
home.<br />
On a serious note, often I find it<br />
difficult to write articles such as this one<br />
in fear of the libel laws. I always think of<br />
libel as not necessarily untrue but<br />
something which can be facts presented<br />
in a way that may be unpalatable to the<br />
subject. Am I upsetting the council by<br />
lampooning them? It is not helped by the<br />
fact that my Council Tax contributes to<br />
this farce... so I deal with it by using a<br />
little humour.<br />
CONTACT<br />
To comment on this article or any other<br />
issue surrounding driver training and<br />
testing, contact Colin via<br />
editor@msagb.com<br />
20 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
B<br />
C<br />
The evolution of road<br />
traffic marking chaos.<br />
Top, Photo B shows<br />
the empty circie<br />
painted on the road in<br />
the style of a miniroundabout...<br />
Photo C, council<br />
workmen pay a visit<br />
in the dead of night to<br />
remove it...<br />
and Photo D, after all<br />
the fuss, what looks<br />
like a small but<br />
standardised<br />
mini-roundabout ...<br />
D<br />
New rules on<br />
scooters call<br />
The European Transport Safety<br />
Council (ETSC) and the Parliamentary<br />
Advisory Council for Transport Safety<br />
(PACTS) have set out what they say<br />
should be a minimum safety standard<br />
for powered scooters.<br />
Included in the new strategy is a<br />
20 km/h factory-set speed limit, larger<br />
wheels, a ban on passengers and<br />
pavement riding, compulsory helmets<br />
and a minimum age for riders of 16.<br />
The report is in response to the<br />
rapid growth of e-scooter usage over<br />
the last five years, and an associated<br />
increase in deaths and serious<br />
injuries. It takes into account a wide<br />
body of data, hospital studies, vehicle<br />
safety testing and research from<br />
across Europe and beyond.<br />
The regulatory picture for e-scooters<br />
is currently mixed, with considerable<br />
variations across Europe in rules on<br />
minimum age of riders, maximum<br />
power and speed, use of helmets and<br />
other aspects. The report also calls for<br />
common technical standards to be<br />
introduced as far as possible.<br />
The most important two regulations<br />
would mandate a minimum riding age<br />
of 16, or an age limit aligned with the<br />
minimum age for riding a moped; and<br />
for helmets to be compulsory. This is<br />
already the case in Denmark, Finland,<br />
Greece and Spain, while seven other<br />
European countries that allow children<br />
to ride scooters require helmets.<br />
There should also be a ban on<br />
riding with passengers, on pavements,<br />
while using a handheld mobile phone<br />
and under the influence of alcohol or<br />
drugs.<br />
PACTS and ETSC point out that<br />
many of its existing recommendations<br />
for safety improvements for vulnerable<br />
road users, such as 30 km/h speed<br />
limits, separated networks of cycle<br />
lanes, low traffic zones and higher<br />
levels of enforcement, will benefit all<br />
road users, including e-scooter users.<br />
CLICK HERE for more details on<br />
the report<br />
NEWSLINK n MARCH 2023 21
News<br />
Police nab ADI for using phone on lesson<br />
Another ADI has risked his livelihood<br />
after police spotted him on his mobile<br />
phone while conducting a driving lesson,<br />
resulting in this tuition car being pulled<br />
over and a traffic offence report being<br />
handed out.<br />
The incident took place on January 31<br />
in Salford, Greater Manchester, after<br />
police spotted a white Toyota being<br />
driven by a learner while the ADI was<br />
using his handheld device.<br />
To make matters worse, the instructor<br />
was so “engrossed in his mobile phone<br />
call”, police said, that he failed to spot<br />
the officers’ visual request for him to<br />
stop, and they were forced to add a little<br />
‘light music’ to the air to grab his<br />
attention.<br />
Greater Manchester Police issued a<br />
Traffic Offence Report (TOR) for using his<br />
mobile phone while supervising a learner<br />
driver on a lesson.<br />
After the car was stopped, the police<br />
published a picture of it next to an officer<br />
– proof that there can be such a thing as<br />
bad publicity.<br />
In a post, GMP Traffic said: “The<br />
instructor of this learning vehicle was so<br />
engrossed in his mobile phone call he<br />
failed to notice the #RPTF patrol on<br />
Great Clowes Street.<br />
“Luckily his student did and kindly<br />
pulled over.<br />
“Instructor issued with TOR for using a<br />
mobile phone under tuition.”<br />
The incident provoked a spot of<br />
outrage from the safe drivers of Greater<br />
Manchester, who posted on the<br />
Manchester Evening News’ Facebook<br />
page a number of unflattering comments.<br />
One wrote: “People are paying good<br />
money for inferior services! This<br />
instructor needs his licence rescinding!”<br />
Another said: “This is a duty of care<br />
towards his or her pupils, disgusting<br />
behaviour”.<br />
There was – possibly predictably – a<br />
chance for others to pile in with tales of<br />
poor behaviour by ADIs, some<br />
unconnected to this incident. “So many<br />
instructors I see doing this. I would be<br />
fuming if I was paying them to play on<br />
phone”, one said.<br />
One said: “I had a driving instructor<br />
who fell asleep. He only woke up when I<br />
went round a bend too fast and the car<br />
swung round the corner. Then on top of<br />
that, said he didn’t know where he was<br />
in the area...” while another person<br />
claimed she had spotted her ADI<br />
“speeding down the road to get to his<br />
next lesson, miles over the speed limit.”<br />
Clearly, there’s a warning here about<br />
how ADIs conduct themselves – and with<br />
a headerboard and decals, it’s not like<br />
the public won’t know who you are!<br />
High price tag putting still public off buying EVs<br />
A Government survey has found that a<br />
significant majority of people believe<br />
battery electric vehicles are too expensive<br />
to buy – with many also having concerns<br />
about the lack of charging provision.<br />
The National Travel Attitudes Study<br />
(NTAS) found that while only four per<br />
cent of respondents currently own or<br />
have use of a plug-in vehicle, 57 per<br />
cent report that they are fairly likely or<br />
very likely to purchase or lease one in the<br />
future.<br />
When it comes to the present, 80 per<br />
cent believe that battery electric vehicles<br />
are too expensive to buy, while 59 per<br />
cent say that there are not enough public<br />
electric vehicle chargepoints.<br />
The Government is keen to encourage<br />
the UK to switch to electric<br />
vehicles. It is banning the<br />
sale of new petrol and<br />
diesel cars from 2030.<br />
The survey shows 55<br />
per cent support or<br />
strongly support the UK<br />
Government’s action to<br />
increase the proportion of<br />
electric vehicles sold by<br />
manufacturers. A majority (72 per cent)<br />
believe that electric vehicles are ‘greener’<br />
than petrol or diesel equivalents.<br />
The most popular factors that would<br />
encourage the public to buy an EV<br />
included lower initial purchase<br />
cost (76 per cent), lower<br />
running costs (75 per cent)<br />
and convenience of recharging<br />
(67 per cent).<br />
More local chargepoints (58<br />
per cent) and environmental<br />
benefits (57 per cent) were also<br />
popular factors.<br />
22 NEWSLINK n MARCH 2023
MSA GB ANNUAL REPORT 2021-22<br />
MSA GB Annual Report 2021-22<br />
Peter Harvey<br />
mbe<br />
National Chairman<br />
MSA GB<br />
Dear member<br />
I am delighted to present the<br />
association’s Annual Report for the<br />
year 2021-22. Long-standing<br />
members will recall that previously<br />
this report has been sent to you as a<br />
standalone publication, but this year<br />
we thought it easier and more<br />
efficient to send it to you as a<br />
separate section of <strong>Newslink</strong>.<br />
On these pages you’ll find all the<br />
information you need about the<br />
association’s year, as well as details<br />
of how we are looking to reorganise<br />
the association to ensure it is a<br />
better fit for the times we live in.<br />
If you have any questions about<br />
this report, please contact either<br />
myself or your area representatives<br />
(see panel on page 29).<br />
The MSA GB Board<br />
The MSA GB Board of Management<br />
is made up of the elected<br />
representatives from each of the<br />
areas and nations of Great Britain.<br />
At a meeting held prior to the<br />
national AGM, the Board elects a<br />
National Chairman and Deputy<br />
Chairman. The Board met several<br />
times during the year under review,<br />
once on a face-to-face basis,<br />
however mainly online because of<br />
concerns over Covid-19.<br />
Board of Management (directors)<br />
n Chairman: Peter Harvey MBE<br />
n Deputy Chairman: Geoff Little<br />
(West Midlands)<br />
(until February 2022*)<br />
n Steven Porter (Scotland)<br />
n Arthur Mynott (Western)<br />
n Graham Clayton (North West)<br />
n Terry Cummins (South East)<br />
n Mike Yeomans (North East)<br />
n Paul Harmes (Eastern)<br />
n Kate Fennelly (East Midlands)<br />
(Retired November 22)<br />
n Tom Kwok (Greater London)<br />
Board members were paid an<br />
attendance allowance of £100 for<br />
each half-day during which they<br />
were engaged on MSA GB national<br />
business, except for Sundays.<br />
Administration<br />
The Board appoints staff to<br />
administer the association. Up until<br />
the end of June 2022, that had been<br />
Kingston Smith Associates<br />
Management, who took care of the<br />
daily running and administration of<br />
the association at our Head Office in<br />
St Albans. In July 2022 the Board<br />
decided to employ CJAM Associates<br />
to manage the day-to-day running<br />
of the association from its head<br />
office in Colchester.<br />
The association has continued to<br />
use several external organisations to<br />
assist with various tasks including<br />
legal advice, publishing, IT and<br />
printing and accountancy.<br />
Finance<br />
The Board would like to thank the<br />
accounting team at Saffron<br />
Accountancy Services Ltd for their<br />
help and assistance. in producing<br />
this year’s accounts. They are printed<br />
on pages 31 and will be published as<br />
usual on www.msagb.com<br />
Membership League<br />
The MSA GB Recruitment league<br />
table is based on net percentage<br />
membership growth/retention over<br />
the year and awards the Ron<br />
Feltham Memorial Cup to the best<br />
performing region.<br />
Congratulations to MSA GB<br />
Eastern who head the table for the<br />
year under review (see table, next<br />
page).<br />
MSA GB Scotland won the John<br />
William Parker Memorial Cup as<br />
runners-up in the membership<br />
growth retention table.<br />
This year the Ian Scoular Shield for<br />
recruiting the most new members<br />
in the region was won by MSA GB<br />
Scotland.<br />
Subscriptions<br />
The association continues to provide<br />
information, representation, services<br />
and support to members at a<br />
subscription within the financial<br />
reach of all ADIs.<br />
MSA GB membership<br />
subscriptions have not risen since<br />
August 2017. The standard fee for<br />
cheque, debit or credit card payers<br />
remains at £70.<br />
There is a discount for those<br />
members opting to pay by direct<br />
debit and we are encouraging more<br />
to sign up to the direct debit system.<br />
The Board will consider the<br />
subscription rates again during the<br />
current year.<br />
Continued on page 24<br />
* Our dear colleague Geoff Little died in February 2022. A memoriam note can be found on page 30<br />
NEWSLINK n MARCH 2023 23
MSA GB ANNUAL REPORT 2021-22<br />
Recruitment Tables<br />
Recruitment/Retention<br />
Winner, the Ronald Feltham Memorial Cup<br />
Eastern<br />
Runner Up, the John William Parker Memorial Cup<br />
Scotland<br />
East Midlands<br />
Western<br />
South East<br />
North West<br />
West Midlands<br />
North East<br />
Greater London<br />
New members recruited<br />
Winner, the Ian Scoular Memorial Trophy<br />
Scotland<br />
North West<br />
South East<br />
Eastern<br />
West Midlands<br />
Greater London<br />
East Midlands<br />
North East<br />
Western/South Wales<br />
Publications<br />
The Board decided to keep our<br />
flagship membership magazine,<br />
<strong>Newslink</strong>, in a digital format, to<br />
ensure a regular flow of information<br />
to members during what has been a<br />
very difficult time for the profession.<br />
The board made the decision to<br />
continue the excellent services of<br />
Chamber Media Services (CMS) to be<br />
our official publishers of <strong>Newslink</strong><br />
and other publications in a digital<br />
format this financial year.<br />
Copies of <strong>Newslink</strong> are hosted on<br />
the Yumpu digital media website<br />
from where members can read the<br />
latest news and features in an easily<br />
accessible format, or download a<br />
copy. A copy is also made available<br />
on the MSA GB website.<br />
The Board would like to place on<br />
record its sincere thanks to our<br />
publishing team for all their hard<br />
work. A special thanks, too, to all our<br />
advertisers who have continued to<br />
maintain their support for our<br />
publications over the past 12 difficult<br />
months, and to all our contributors<br />
and editors from the regions and<br />
nations of the MSA GB who work so<br />
hard to make <strong>Newslink</strong> such a great<br />
read.<br />
Digital media<br />
The Board has continued to review<br />
the MSA GB brand to ensure it is<br />
fully integrated into the digital<br />
24<br />
marketplace.<br />
The Board remains keen to<br />
maintain access to MSA GB<br />
information and services across a<br />
wide variety of platforms.<br />
Our website – www.msagb.com<br />
– has continued to be popular with<br />
members. The site is regularly<br />
updated, and the Board of<br />
Management have had it totally<br />
renewed and updated during this<br />
financial year.<br />
The board decided to introduce<br />
the MSA GB App for all instructors to<br />
download at either Google Play or<br />
App Store, to ensure that the correct<br />
current information is with our<br />
members as soon as its possible.<br />
Some parts of the App are available<br />
only to MSA GB Members, however,<br />
non-members have the opportunity<br />
to join via the App if they so wish.<br />
Social media<br />
The association continues to be<br />
active across a variety of social media<br />
platforms and we continue to<br />
expand our ‘likes’, ‘followers’ and<br />
‘friends’ year on year.<br />
Email<br />
With our expansion in the digital<br />
marketplace, it is even more<br />
important we have your up-to-date<br />
contact information. The Board<br />
requests members to help<br />
themselves by ensuring they keep<br />
MSA GB informed by letting us know<br />
if you change your email address or<br />
your telephone number.<br />
Contact us at info@msagb.com or<br />
01787 221020.<br />
Emails and our App continue to be<br />
a popular way through which<br />
information is passed on to<br />
members.<br />
Organisations<br />
The MSA GB has continued to be<br />
members of the Parliamentary<br />
Advisory Committee on Transport<br />
Safety (PACTS) and the Royal Society<br />
for the Prevention of Accidents<br />
(RoSPA).<br />
Throughout the pandemic, MSA<br />
GB representatives have attended<br />
various, meetings and seminars in<br />
digital format, spoke at numerous<br />
events to promote the MSA GB and<br />
kept instructors informed at local<br />
events wherever possible, through<br />
what has proved to be extremely<br />
difficult times for everyone in the<br />
driver training profession.<br />
EFA<br />
During the year under review, MSA<br />
GB has continued its membership of<br />
the European Driving Schools<br />
Association (EFA). Representatives<br />
from MSA GB attended delegate<br />
meetings on a virtual platform.<br />
NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
National Associations<br />
Strategic Partnership (NASP)<br />
Leading the MSA GB<br />
The major driver trainer<br />
representative bodies have<br />
continued to collaborate through<br />
NASP to work on behalf of the<br />
profession and tackle the many<br />
complex issues affecting the driver<br />
training industry during the<br />
pandemic.<br />
MSA GB takes its turn on a<br />
rotational basis to chair NASP and<br />
has worked closely with the DVSA,<br />
DfT and other Government bodies<br />
over the past year, ensuring<br />
members received up-to-date<br />
information with the current<br />
situation. However, we are<br />
disappointed with the lack of flow<br />
from these agencies on some<br />
occasions, especially with their lack<br />
of ability to reduce the test waiting<br />
times across the majority of the<br />
country.<br />
Annual Conference<br />
Unfortunately, the MSA GB’s<br />
National Annual Conference and<br />
Training Day 2022 had to be<br />
cancelled.<br />
The board decided to hold a virtual<br />
AGM on 19th <strong>March</strong> 2022. This was<br />
very successful, with Driver & Vehicle<br />
Standards Agency’s Peter Hearn, its<br />
Director of Operations, Chris Howes,<br />
Driver Training Policy Specialist,<br />
Nigel Robinson, ADI/CBT<br />
Enforcement Delivery Manager, and<br />
well-known ADI and ADI trainer Bob<br />
Morton all giving excellent<br />
presentations to the large audience<br />
of attendees.<br />
Members’ Insurance<br />
MSA GB still holds Public Liability<br />
Insurance in the sum of £10,000,000<br />
and Professional Indemnity<br />
insurance in the sum of £5,000,000<br />
for the MSA GB and for MSA GB<br />
members engaged in any driver<br />
training that they are qualified to<br />
deliver.<br />
The current policy is provided by<br />
Presidents of the Council of The<br />
Motor Schools Association<br />
1935-1939 J Woodhouse-Oakley<br />
1939-1946 Activities suspended<br />
1946-1955 Col H Atherton<br />
1955-1957 C Tetlock<br />
Chairman of the Motor Schools<br />
Association of Great Britain<br />
1957-1958 H Sands<br />
Hiscox and expires on 29th June<br />
2023; MSA GB will renew this policy<br />
on the due date or purchase a new<br />
policy with similar cover.<br />
• The Public Liability Insurance<br />
protects members where a third<br />
party makes a claim, caused by the<br />
negligence of a member, for<br />
personal injury or damage to<br />
property, not belonging to the<br />
member, when outside the car.<br />
• The Professional Indemnity<br />
Insurance covers MSA GB members<br />
in case of action taken against them<br />
by a third party for professional error,<br />
negligence, or omission in the<br />
professional advice they give to the<br />
public.<br />
Call MSA GB on 01787 221020 or<br />
see www.msagb.com<br />
Advice<br />
During the year under review there<br />
has been a continuing demand<br />
from members coming forward for<br />
help and to receive advice on a wide<br />
variety of matters, not least how to<br />
handle the extremely long waiting<br />
times for driving tests across the<br />
country.<br />
In Memoriam<br />
Sadly, over the year under review, we<br />
lost a number of dear friends,<br />
including Peter Barnes, (North West)<br />
and Doug Birch (Western). It was<br />
Chairmen of the Motor Schools<br />
Association of Great Britain Ltd<br />
1958-1960 S A Pearce<br />
1960-1963 A M Clare<br />
1963-1967 F Spencer-Tucker<br />
1967-1973 Capt G E Melville<br />
1973-1975 K Leigh<br />
1975-1978 R Matthews<br />
1978-1980 B E Rogers<br />
1980-1982 C Westaby<br />
1982-1989 Mrs E L Blair<br />
1989-1995 R T Feltham<br />
1995- P J Harvey MBE<br />
also with great sadness that we<br />
informed members of the death of<br />
Geoff Little, Chair of MSA GB West<br />
Midlands and the association’s<br />
Deputy National Chairman, who<br />
passed away in February 2022.<br />
Geoff was a tireless servant to this<br />
association and is sorely missed by<br />
all his many friends within the ADI<br />
community. More on Geoff on page<br />
30.<br />
Our deepest sympathies go out,<br />
too, to all those members who have<br />
lost loved ones throughout the year.<br />
The Future<br />
The MSA GB Board of Management<br />
is committed to providing members<br />
with the best possible information,<br />
representation, services, and support<br />
to help members prosper personally,<br />
professionally and commercially. They<br />
have introduced many exclusive<br />
discounted services for members<br />
and will continue to add to those<br />
available at www.msagb.com<br />
The MSA GB Board of<br />
Management will do all it can to<br />
continue to help and offer advice to<br />
members during the years ahead.<br />
On behalf of the MSA GB Board of<br />
Management, Peter J Harvey MBE,<br />
Board Chairman<br />
NEWSLINK n MARCH 2023 25
MSA GB ANNUAL REPORT 2021-22<br />
Trophies, awards and<br />
honorary members<br />
Every year MSA GB awards a number of trophies to its regions, nations and members.<br />
With the re-organisation of the association, this will be the last time we record many of these<br />
regional details, but we thought it was appropriate to acknowledge them for one last time<br />
Regional recruitment trophies<br />
Regional recruitment trophies are awarded to the area/nation with the best net percentage membership growth/<br />
retention over the year in review. From 1984 the winning area/nation received the North West Salver; this was replaced<br />
in 2011 with the Ron Feltham Memorial Cup.<br />
North West Salver<br />
1984 North West<br />
1985 North West<br />
1986 North West<br />
1987 West Midlands<br />
1988 West Midlands<br />
1989 Eastern<br />
1990 East Midlands<br />
1991 Western<br />
1992 Greater London<br />
1993 Scotland<br />
1994 North East<br />
1995 Scotland<br />
1996 Eastern<br />
1997 Western<br />
1998 South Wales<br />
1999 South East<br />
2000 South Wales<br />
2001 North East<br />
2002 East Midlands<br />
2003 South Wales<br />
2004 Greater London<br />
2005 East Midlands<br />
2006 South East<br />
2007 Scotland<br />
2008 Scotland<br />
2009 Western<br />
2010 South Wales<br />
Trophy retired<br />
Ron Feltham Memorial Cup<br />
2011 East Midlands<br />
2012 Scotland<br />
2013 Scotland<br />
2014 Greater London<br />
2015 Eastern<br />
2016 North East<br />
2017 South East<br />
2018 Scotland<br />
2019 East Midlands<br />
2020 Scotland<br />
2021 South East<br />
2022 Scotland<br />
2023 Eastern<br />
Ian Scoular Memorial Shield<br />
Introduced in 2016, this is awarded to<br />
the area or nation with the most, new<br />
members recruited over the past year<br />
2016 Scotland<br />
2017 North West<br />
2018 Scotland<br />
2019 Scotland and South East<br />
2020 Scotland<br />
2021 South East<br />
2022 North West<br />
2023 Scotland<br />
Runners-Up Cup<br />
The Runners-Up trophy is awarded to the area that comes second in membership, based on the criteria as<br />
outlined on facing page. Introduced in 1994, it was originally known simply as the Runners Up Cup. This trophy was<br />
retired in 2005, to be replaced the following year by the John William Parker Memorial Cup.<br />
Runners’-Up Cup<br />
1994 South Wales<br />
1995 Western<br />
1996 South Wales<br />
1997 Eastern<br />
1998 Western<br />
1999 Western<br />
2000 Western<br />
2001 North West<br />
2002 South East<br />
2003 East Midlands<br />
2004 Eastern<br />
2005 Scotland<br />
Trophy retired<br />
John William Parker<br />
Memorial Cup<br />
2006 West Midlands<br />
2007 West Midlands<br />
2008 North West<br />
2009 Eastern<br />
2010 West Midlands<br />
2011 North East<br />
2012 Eastern<br />
2013 Western<br />
2014 South Wales<br />
2015 Greater London<br />
2016 Scotland<br />
2017 East Midlands<br />
2018 Western<br />
2019 West Midlands<br />
2020 Greater London<br />
2021 North West<br />
2022 North West<br />
2023 Scotland<br />
26<br />
NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
MSA GB Member of the Year<br />
1983 Richard Woolnough Eastern<br />
1984 Matt Blair Scotland<br />
1985 Pip Pilcher South East<br />
1986 John Palmer Greater London<br />
1987 Jon Gross West Midlands<br />
1988 Fiona Hutchinson Scotland<br />
1989 David Dunlop Kidd North West<br />
1990 Doug Ollerenshawe Greater London<br />
1991 Terry Charnock North West<br />
1992 Jim Fegan Scotland<br />
1993 Brenda Ross Greater London<br />
1994 Roy Norman Eastern<br />
1995 Paddy Irving North East<br />
1996 Linda Harrington South Wales<br />
1997 Tricia Owen West Midlands<br />
1998 Neil & Christine Peek Eastern<br />
1999 Terry Cummins South East<br />
2000 Peggy Hutchings Western<br />
2001 Clive & Muriel Snook Western<br />
2002 Roy Appleby North East<br />
2003 John Gough Eastern<br />
2004 Ron Feltham Greater London<br />
2005 Allan Edwards South East<br />
2006 Lew Lambert Eastern<br />
2007 Denise Simpson North East<br />
2008 Tom Kwok Greater London<br />
2009 Doug Andrews Eastern<br />
2010 Ian Scoular Scotland<br />
2011 Alex Brownlee Greater London<br />
2012 Mike Longbottom North West<br />
2013 Cos Antoniou Greater London<br />
2014 Bob Butterworth North East<br />
2015 Dave Pepperdine East Midlands<br />
2016 Arthur Mynott Western<br />
2017 Ralph Walton West Midlands<br />
2018 Cheryl Andrews Greater London<br />
2019 Terry Pearce West Midlands<br />
2020 Janet Stewart Greater London<br />
2021 Bryan Phillips Scotland<br />
Editor of the year<br />
Our Editor of the Year award is presented to the regional/national editor<br />
whose contributions to MSA GB publications deserved special recognition.<br />
Harry Sands Memorial Trophy<br />
1985 John Lepine North West<br />
1986 Bob Matthews Scotland<br />
1987 Phil Whitehead Eastern<br />
1988 Denis Phillips South East<br />
1989 Norman Gregg Greater London<br />
1990 Mike Collins West Midlands<br />
1991 Eric Verity Greater London<br />
1992 Peter Pritchett Western<br />
1993 Stewart Izat Scotland<br />
1994 John Lomas North West<br />
1995 Denis Griffin West Midlands<br />
1996 Jill Callaghan Eastern<br />
1997 Jill Callaghan Eastern<br />
1998 John Lomas North West<br />
1999 Denis Phillips South East<br />
2000 Lionel Jordan Greater London<br />
2001 Denis Phillips South East<br />
Trophy retired<br />
Denis Phillips Memorial Trophy<br />
2002 David Pepperdine East Midlands<br />
2003 Colin Lilly Western<br />
2004 Rod Came South East<br />
2005 Mark Harford Scotland<br />
2006 Terry Pearce West Midlands<br />
2007 Alex Brownlee Greater London<br />
2008 Mike Bassett South East<br />
2009 Tony Phillips Greater London<br />
2010 Tony Phillips Greater London<br />
2011 Phillip Jones & Mike Yeomans North East<br />
Trophy retired<br />
Jon Gross Memorial Trophy<br />
2012 Colin Lilly Western<br />
2013 John Lomas North West<br />
2014 Rod Came South East<br />
2015 Terry Pearce West Midlands<br />
2016 Rod Came South East<br />
2017 David Pepperdine East Midlands<br />
2018 John Lomas North West<br />
2019 Alex Brownlee Greater London<br />
2020 Karen MacLeod Scotland<br />
2021 Guy Annan Western<br />
Honorary Members of MSA GB<br />
1985 Pat Murphy MBE<br />
1985 Connie Murphy<br />
1992 Pip Pilcher<br />
1992 David Dunlop Kidd<br />
1992 Bob Matthews<br />
1994 Gerry Regan<br />
1994 Bob Williams<br />
1995 Betty Blair<br />
1998 Hywel Kirkhouse<br />
1998 Ron Feltham<br />
2002 James Fegan<br />
2006 David Rogers<br />
2008 John Myers<br />
2008 Terry Charnock<br />
2009 Carol Lepine<br />
2014 John Lomas<br />
2017 Roy Appleby<br />
2018 Karl Satloka<br />
2019 Rod Came<br />
2019 John Lepine MBE<br />
2020 Colin Lilly<br />
2020 Rod Tipple<br />
2020 Robert Baker<br />
2020 Steven Sentence<br />
NEWSLINK n MARCH 2023 27
MSA GB ANNUAL REPORT 2021-22<br />
MSA GB Area representatives<br />
MSA GB is run by its Board of Management, which is made up of the elected representatives<br />
from each of the areas of Great Britain<br />
Area 1 – Scotland & Northern Ireland<br />
Steven Porter<br />
18 Heron Place, Johnstone PA5 0RW<br />
T: 01505 345372 or 07747 600672<br />
E: steven.porter@msagb.com<br />
Area 2 – East Coast<br />
Mike Yeomans<br />
7 Oak Avenue, Elloughton, Brough HU15 1LA<br />
T: 07772 757529<br />
E: mike.yeomans@msagb.com<br />
Area 3 – London & South East<br />
Tom Kwok<br />
52B Sutton Road, Muswell Hill, London N10 1HE<br />
07956 269922<br />
E: tom.kwok@msagb.com<br />
Area 4 – West Coast & Wales<br />
Arthur Mynott<br />
9 Hagleys Green Crowcombe, Taunton TA 4 2AH<br />
T: 01984 618858<br />
E: arthur.mynott@msagb.com<br />
Area 1 – Scotland & Northern Ireland Committee<br />
Chairman: Steven Porter<br />
E: steven.porter@msagb.com<br />
T: 07747 600 672<br />
Dept Chair & Glasgow Branch: Bryan Phillips<br />
E: bryan.phillips@hotmail.co.uk<br />
T: 07989 339 646<br />
Vice Chair: Alex Buist<br />
E: alexbuistabuistjuslearn@aol.com.<br />
T: 07966 366410<br />
Committee:<br />
Bob Baker<br />
E: robert.baker16@btopenworld.com<br />
T: 07971 801150<br />
Aberdeen Driving Schools Group: Grant Sheen<br />
E: grant@testing-times.com<br />
T: 07881 339166<br />
Editor, Treasurer & Angus Driving Instructors Group:<br />
Brian Thomson<br />
E: brianthomson1306@gmail.com<br />
T: 07775 727603<br />
Secretary & Lanark & District Instructors Group:<br />
Judy Hale<br />
E: Judy@wundawheels.co.uk<br />
T: 07834 539692<br />
Inverurie Driving Instructors Group:<br />
Alan Gray<br />
E: alan@agdrivingacademy.co.uk<br />
T: 07814 059597<br />
Area 2 – East Coast Committee<br />
Chairman: Mike Yeomans<br />
E: mike.yeomans@msagb.com<br />
T: 07772 757529<br />
Deputy Chairman/ Area Treasurer: Paul Harmes<br />
E: admin@paulharmesdrivingschool.co.uk<br />
T: 07743 232864<br />
Secretary: Yasmin Ajib<br />
E: yasmin0786@hotmail.co.uk<br />
Editor and editorial co-ordinator<br />
Andrew Burgess<br />
E: fleetcardrivertrainer@gmail.com<br />
T: 07754 542993<br />
Vice Chair: Karl Satloka<br />
E: karlsatlokawrdt@btinternet.com<br />
T: 07885 325115<br />
28<br />
NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Area 3 London and<br />
South East Committee<br />
Chairman & Treasurer:<br />
Tom Kwok<br />
E: tom.kwok@msagb.com<br />
T: 07956 269922<br />
How MSA GB<br />
is organised, in<br />
four AREAS<br />
Deputy Chairman:<br />
Terrence Cummins<br />
E: terence.cummins@btinternet.com<br />
T: 07719 697881<br />
AREA 1<br />
Secretary:<br />
Ari Ahmed Kawani<br />
E: ariahamed@live.co.uk<br />
T: 07774 545333<br />
Editors:<br />
Janet Stewart<br />
E: janetslittlecar@btinternet.com<br />
07900 881756<br />
AREA 2<br />
Bob Page<br />
E: 777bobpage777@gmail.com<br />
T: 07930656052<br />
Committee:<br />
Alex Brownlee<br />
E: eyedriveschool@gmail.com<br />
T: 07836 763603<br />
Cheryl Andrews<br />
E: cheryland85@hotmail.com<br />
T: 07884 073565<br />
Ruth Kingsley<br />
E: ruthk4ds@gmail.com<br />
T: 07941 982005<br />
Pankaj Desai<br />
E: pkdesai36@gmail.com<br />
T: 07958975127<br />
AREA 4<br />
Area 4 West Coast and Wales Committee<br />
Chairman: Arthur Mynott<br />
E: arthur.mynott@msagb.com<br />
T: 07989852274<br />
Deputy Chairman: Chris Truesdale<br />
E: arc.angel@live.co.uk<br />
T: 07803 580885<br />
Vice Chairman North:<br />
Graham Clayton<br />
E: Graham.clayton4@virginmedia.com<br />
T: 07710 541462<br />
AREA 3<br />
Treasurers:<br />
North Geoff Capes<br />
E: geoff.at@btopenworld.com<br />
T: 07976 965372<br />
South Nick Tapp<br />
E: niktapp@hotmail.co.uk<br />
T: 07900 900678<br />
Editor: John Lomas<br />
E: johnstardriving@hotmail.com<br />
T: 07796 091767<br />
Vice Chairman South: Colin Lilly<br />
E: cglilly@btinternet.com<br />
T: 07768367056<br />
Committee: Mike Buggins<br />
E: mikebuggins@gmail.com<br />
T: 07763553045<br />
Secretary: Kris Ford<br />
E: kristhebizz@aol.com<br />
T: 07977 778259<br />
Pat Rowell<br />
T: 07850 484227<br />
NEWSLINK n MARCH 2023 29
MSA GB ANNUAL REPORT 2021-22<br />
Useful numbers<br />
MSA GB<br />
01787 221020<br />
DVLA<br />
Driver enquiries 0300 790 6801<br />
Vehicle enquiries 0300 790 6802<br />
Road Safety Organisations<br />
IAM RoadSmart 0300 303 1134<br />
RoSPA 0121 248 2000<br />
PACTS 020 7222 7732<br />
MSA GB Recommended Insurers<br />
Breakdown, Health Cover, etc.<br />
HMCA 01423 799949<br />
MSA GB Recommended Accountants<br />
FBTC 0344 9842 515<br />
CONTACTING THE DVSA<br />
Customer booking service<br />
Theory & Practical Tests: 0300 200 1122<br />
When you call DVSA’s customer service centre, make sure<br />
you use the fast-track service. It’s easy to use and it’ll save<br />
you time!<br />
FOR ADI USE ONLY: Call 0300 200 1122<br />
When the voicemail activates, dial 25. You will be<br />
answered and asked for your ADI reference number.<br />
If it is not an ADI calling the operator won’t accept the<br />
call. Please note, you should not give this information to<br />
pupils or members of the public.<br />
If you wish to email and your question is ADI/PDI<br />
related, you should email PADI@dvsa.gov.uk<br />
or if a general enquiry, contact:<br />
customer.services@dvsa.gov.uk<br />
If you would like to receive a copy of your driving test fault<br />
analysis date, email:<br />
adi.enforcement.analysis.request@dvsa.gov.uk<br />
if you have a theory test enquiry email:<br />
theorycustomerservices@dvsa.gov.uk<br />
Memoriam<br />
As ever, the MSA GB’s Annual Report<br />
is a point at which we pause and<br />
remember those members and<br />
friends we have lost in the past 12<br />
months, and grieve for their passing.<br />
We send our heartfelt condolences to<br />
their family and friends.<br />
One special member whose death<br />
came during the period covered by<br />
this report is Geoff Little. Geoff, who<br />
passed away in February 2022, aged<br />
74, was one of the foundation stones<br />
on which much of this association’s<br />
work was built.<br />
He became chair of the West<br />
Midlands region in 1990 and held that<br />
post until his death.<br />
In 1995 he became the association’s<br />
national deputy chairman, faithfully<br />
supporting the work of Peter Harvey<br />
through good times and bad.<br />
Geoff was a hugely likeable man,<br />
someone of great good humour and<br />
30<br />
boundless commonsense.<br />
He was dedicated to<br />
improving road safety<br />
through exceptional driver<br />
training, and his school, in<br />
Bedworth, became a byword<br />
for excellence.<br />
Geoff was a well-known figure<br />
within driver training and testing<br />
outside the confines of MSA GB. He<br />
attended countless meetings over<br />
the years with the DSA/DVSA, and<br />
was a leading light of the Institute of<br />
Master Tutors of Driving (IMTD).<br />
He joined the IMTD in 1996 and<br />
had spells as vice chair and chairman<br />
before being made President in 2011,<br />
a role he held until 2021.<br />
In 2018 he was made an Honorary<br />
Life Fellow, and in September of last<br />
year, in what turned out to be his<br />
last appearance at an event with his<br />
fellow driver trainers, he received a<br />
Geoff Little<br />
Lifetime Achievement Award.<br />
He loved chatting to<br />
people and learning their<br />
stories – Geoff was very<br />
much a people-person. At<br />
conference he loved nothing<br />
better than to pass the time<br />
away with his fellow ADIs, sharing a<br />
laugh and a joke about the profession<br />
over a beer and crafty cigarette.<br />
My abiding memory is Geoff is of<br />
a cheerful, resolute and honest man<br />
who would always go the extra yard<br />
for his fellow ADIs.<br />
He was devoted to the MSA GB and<br />
there are countless instructors and<br />
members out there who benefitted<br />
from his advice and guidance.<br />
Above all he was a thoroughly<br />
decent man, and it was a privilege to<br />
have known him.<br />
Peter Harvey<br />
NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Financial report<br />
The Motor Schools<br />
Association of<br />
Great Britain Ltd<br />
Report to the directors on the<br />
preparation of the unaudited<br />
statutory accounts of The Motor<br />
Schools Association of Great<br />
Britain Ltd for the year ended 30<br />
November 2022<br />
In order to assist you to fulfil your<br />
duties under the Companies Act<br />
2006, we have prepared for your<br />
approval the accounts of The Motor<br />
Schools Association of Great Britain<br />
Ltd for the year ended 30 November<br />
2022 which comprise of the Income<br />
and Expenditure Account, the<br />
Balance Sheet and the related notes<br />
from the company’s accounting<br />
records and from information and<br />
explanations you have given us.<br />
As a practising member firm of<br />
the Association of Chartered<br />
Certified Accountants, we are<br />
subject to its ethical and other<br />
professional requirements which are<br />
detailed at http://rulebook.<br />
accaglobal.com/<br />
This report is made solely to the<br />
Board of Directors of The Motor<br />
Schools Association of Great Britain<br />
Ltd, as a body, in accordance with<br />
the terms of our engagement letter<br />
dated 26 January 2023. Our work has<br />
been undertaken solely to prepare<br />
for your approval the accounts of<br />
The Motor Schools Association of<br />
Great Britain Ltd and state those<br />
matters that we have agreed to state<br />
to the Board of Directors of The<br />
Motor Schools Association of Great<br />
Britain Ltd, as a body, in this report,<br />
in accordance with the<br />
requirements of the Association of<br />
Chartered Certified Accountants as<br />
detailed at http://www.accaglobal.<br />
com/factsheet163.<br />
To the fullest extent permitted by<br />
law, we do not accept or assume<br />
responsibility to anyone other than<br />
The Motor Schools Association of<br />
Great Britain Ltd and its Board of<br />
Directors as a body for our work or<br />
for this report.<br />
It is your duty to ensure that The<br />
Motor Schools Association of Great<br />
Britain Ltd has kept adequate<br />
accounting records and to prepare<br />
statutory accounts that give a true<br />
and fair view of the assets, liabilities,<br />
financial position and surplus of The<br />
Motor Schools Association of Great<br />
Britain Ltd. You consider that The<br />
Motor Schools Association of Great<br />
Britain Ltd is exempt from the<br />
statutory audit requirement for the<br />
year.<br />
We have not been instructed to<br />
carry out an audit or a review of the<br />
accounts of The Motor Schools<br />
Association of Great Britain Ltd. For<br />
this reason, we have not verified the<br />
accuracy or completeness of the<br />
accounting records or information<br />
and explanations you have given to<br />
us and we do not, therefore, express<br />
any opinion on the statutory<br />
accounts.<br />
Saffron Accountancy<br />
Services Limited<br />
Chartered Certified Accountants<br />
27 Chaucer Road London<br />
E7 9LZ<br />
Income and Expenditure Account<br />
for the year ended 30 November 2022<br />
For year ending 30th November 2022<br />
2022 2021<br />
£<br />
Income 104,073 110,599<br />
Cost of sales (5,651) (4,496)<br />
Gross surplus 98,422 106, 103<br />
Administrative expenses (90,939) (89,250)<br />
Operating surplus 7,483 16,853<br />
2022 2021<br />
£<br />
(Loss)/gain on revaluation of<br />
investments (1,895) 2,010<br />
Interest receivable - 1<br />
Surplus before taxation 5,588 18,864<br />
Tax on surplus - -<br />
Surplus for the financial year 5,588 18,864<br />
NEWSLINK n MARCH 2023 31
MSA GB ANNUAL REPORT 2021-22<br />
Balance Sheet<br />
00615026<br />
as at 30 November 2022<br />
2022 2021<br />
£ £ £ £<br />
Fixed assets<br />
Tangible assets 5,735 516<br />
Investments 32,230 34,125<br />
37,965 34,641<br />
Current assets<br />
Debtors 11,872 11,816<br />
Cash at bank and in hand 50,774 44,069<br />
62,646 55,885<br />
Creditors: amounts falling due<br />
within one year (21,424) (16,927)<br />
Net current assets 41,222 38,958<br />
Net assets 79,187 73,599<br />
Capital and reserves<br />
Income and Expenditure Account 79,187 73,599<br />
Members’ funds 79,187 73,599<br />
The directors are satisfied that the company is entitled to exemption from the requirement to obtain an audit under<br />
section 477 of the Companies Act 2006.<br />
The members have not required the company to obtain an audit in accordance with section 476 of the Act.<br />
The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with<br />
respect to accounting records and the preparation of accounts.<br />
The accounts have been prepared and delivered in accordance with the special provisions applicable to companies<br />
subject to the small companies regime. The income and expenditure account has not been delivered to the Registrar<br />
of Companies.<br />
P Harvey, Director<br />
32<br />
NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Administrative expenses<br />
2022 2021<br />
£ £<br />
Employee costs: Management fees 35,586 35,990<br />
Board, committee and regional expenses 10,126 4,700<br />
Insurance 22,461 20,728<br />
Software costs 1,926 5,764<br />
Travelling expenses 7,299 2,890<br />
Postage, courier and delivery charges 456 344<br />
Professional subscriptions 3,769 7,912<br />
Legal and professional fees 35 913<br />
Accountancy 3,330 3,420<br />
Charitable donations 50 1,000<br />
Bank charges 3,305 2,699<br />
Credit card charges 339 889<br />
Printing and stationery 388 50<br />
Telecommunications 763 1,387<br />
Entertaining 514 412<br />
Sundry expenses 11 54<br />
Depreciation 581 98<br />
90,939 89,250<br />
Operating surplus 5,588 18,864<br />
NEWSLINK n MARCH 2023 33
Towards your CPD<br />
Are you interested in<br />
making more money?<br />
It’s a simple question: are you<br />
interested in making more money<br />
in your job as an ADI? Asking<br />
the question is Phil Burman<br />
We teach driving to earn our living. So<br />
the title of this article is something I’d<br />
like you to seriously consider. Whether<br />
you are new to the industry or not, you<br />
may well ask, who am I to offer my<br />
opinions about how ADIs should operate,<br />
so I’ll briefly give you a few personal<br />
details.<br />
I have over 40 years of experience as<br />
an ADI, teaching learners and running a<br />
multi-car driving school. I owned a highly<br />
successful ADI training business that<br />
held the ISO 9001 Management System<br />
Standards Certificate and attained its<br />
Gold Award for Customer Satisfaction.<br />
I possess adult education teaching<br />
qualifications, and the DSA Technical<br />
Department accredited the ADI Training<br />
Manuals I authored.<br />
Unfortunately, in my experience many<br />
ADIs do only the minimum training<br />
necessary to keep their registration and<br />
disregard any further development of<br />
their skills. As a result, the average<br />
lesson price is too cheap, especially<br />
when taking into account the cost of<br />
tuition vehicles – whether financed,<br />
leased or obtained as part of a franchise.<br />
When I started as a trainee, lessons<br />
were £6.50 per hour, and the driving test<br />
was £6.75. Although the test lasted 30<br />
minutes and lessons an hour, we must<br />
include the time the ‘DSA’ spent on<br />
administration. When you compared<br />
these fees, I reckon we were pretty much<br />
on an equal footing.<br />
Not so today, as you well know,<br />
because the DVSA test fee is virtually<br />
double the cost of the average driving<br />
lesson. Over time something has gone<br />
very wrong for ADIs to have lost so much<br />
parity. It makes me wonder why<br />
instructors offer such low prices,<br />
particularly compared to the rates other<br />
self-employed people charge.<br />
For example, I recently called a<br />
satellite engineer to fix a problem with<br />
our TV reception. It took about 30<br />
minutes to sort out. I thought his £48<br />
invoice was a fair price. The gardener<br />
charges £40 per hour and does a perfect<br />
job. Tradespeople often have a higher<br />
hourly rate than instructors, but with an<br />
ADI’s level of responsibility, I think it<br />
should be the other way around, don’t<br />
you?<br />
In this economic crisis we’re going<br />
through, you have no time to lose if you<br />
wish to improve your teaching ability<br />
– DOING SO MAY BE THE ONLY WAY<br />
TO INCREASE YOUR INCOME.<br />
Forget block booking discounts and<br />
special offers – working all hours for<br />
‘‘<br />
For example, I recently<br />
called a satellite engineer to<br />
fix a problem with our TV<br />
reception. It took about 30<br />
minutes to sort out. I thought<br />
his £48 invoice was a fair<br />
price. The gardener charges<br />
£40 per hour and does a<br />
perfect job. Tradespeople<br />
often have a higher hourly<br />
rate than instructors, but with<br />
an ADI’s level of responsibility,<br />
I think it should be the other<br />
way around, don’t you?<br />
‘‘<br />
peanuts is a road others might choose to<br />
go down. Far better to let your superior<br />
instructional skills stand out! Learners<br />
who require quality will pay for it,<br />
knowing they’re getting the best possible<br />
value.<br />
I recall my school days. I was in the<br />
bottom group for maths – the C-stream<br />
– the class where they sent the dummies.<br />
I tried hard but could never quite grasp<br />
what the teacher was trying to convey.<br />
On one occasion, he was absent, and<br />
we had to join the A-stream. I was<br />
shaking in my boots! How could I<br />
possibly cope at this level? But an<br />
amazing thing happened. I understood<br />
the lesson! Then I realised my lack of<br />
progress lay with the maths master’s<br />
poor teaching skills and not, as he<br />
frequently said, “because I was so thick”.<br />
To enhance your instructional<br />
techniques, there’s no need to jump in at<br />
the deep end. Start with my new book,<br />
The Top Ten Tips for Driving Instructors.<br />
34 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
News update<br />
DVSA tells PSV operators to<br />
take out seat buckle guards<br />
It’s a slim volume, easy to read, and<br />
you’ll find plenty of stuff you can<br />
effortlessly put into practice.<br />
It also includes proven advice on<br />
recruiting new pupils, which may soon<br />
become vital knowledge as more people<br />
tighten their belts.<br />
The Top Ten Tips for Driving Instructors<br />
is available from Kindle or Amazon. For<br />
each purchaser who this month provides<br />
an Amazon review (and lets me know), I<br />
have a free gift – The Accredited<br />
Question & Answer Techniques (as a<br />
PDF). Put its contents into use, and with<br />
less effort on your part, pupils will work<br />
harder and retain more information. (This<br />
is also available as a £4.99 purchase<br />
through phil@philburman.com).<br />
Although retired, I still care<br />
passionately about the appalling rate of<br />
new driver fatalities and serious injuries<br />
– over 1,500 each year, according to the<br />
road safety charity Brake. Help pupils<br />
better understand the dangers by giving<br />
each one my free Speed Kills leaflet.<br />
Send an email requesting a Speed<br />
Kills Master Copy to phil@philburman.<br />
com. Its unique format can convince new<br />
drivers to avoid taking the risks that kill!<br />
Even better, you can customise Page 1<br />
for your driving school (or I can do it for<br />
you) and print copies as required. Ask<br />
your pupils to give copies to their friends<br />
too – it could also bring in some<br />
welcome recommendations!<br />
• The Top Ten Tips for Driving<br />
Instructors costs just £3.97 (Kindle<br />
version) or £9.97 for the paperback<br />
edition (from Amazon), and you cannot<br />
fail to benefit from following its advice.<br />
Don’t forget to ask me for the free<br />
SPEED KILLS master copy leaflet by<br />
emailing me at phil@philburman.com.<br />
Do it now!<br />
The DVSA has issued an email alert<br />
to public service vehicle (PSV)<br />
operators to advise them not to use<br />
seatbelt buckle guards.<br />
The DVSA says there is a risk that<br />
the use of these guards could<br />
prevent the release of a seatbelt<br />
quickly in an emergency.<br />
The agency points out that fitting<br />
buckle guards to a seat belt<br />
breaches the Road Vehicle<br />
(Construction and Use) Regulations<br />
1986, regulation 48 (4). It is a<br />
‘deliberate and intended addition to<br />
the seat belt’, and is not exempt<br />
under regulation 48 (5) of the<br />
regulations.<br />
At this stage, DVSA is highlighting<br />
the potential safety issues. If DVSA<br />
examiners find evidence of the use<br />
of seatbelt buckle guards during<br />
routine roadside inspections, their<br />
first action would be to offer advice<br />
and guidance about vehicle and<br />
passenger safety.<br />
DVSA wants to work with<br />
industry to develop a solution to<br />
support the safe transport of PSV<br />
users: it has no plans to target<br />
enforcement action against their<br />
use.<br />
DVSA will continue to work with<br />
stakeholders, including the<br />
Departments for Education and<br />
Transport, schools, local authorities<br />
and parents so everyone affected<br />
can be confident about using<br />
transport services safely.<br />
Great plan, says GEM - now let’s<br />
see the fruits on the roads<br />
Road safety and breakdown<br />
organisation GEM Motoring Assist<br />
has welcomed the announcement<br />
from the Home Office that roads<br />
policing is included in its Strategic<br />
Policing Requirement.<br />
The document sets priorities that<br />
all police forces must address, and<br />
GEM chief executive Neil Worth said<br />
it was “an excellent development<br />
which is long overdue.”<br />
“Roads policing has been in<br />
decline for too long. We supported<br />
the Parliamentary Advisory Council<br />
for Transport Safety (PACTS) 2020<br />
report that was the first to call for<br />
the inclusion of roads policing in the<br />
Strategic Policing Requirement<br />
(SPR). It is great to see that these<br />
efforts have finally paid off.<br />
“Some 1,700 people die on UK<br />
roads each year. The government<br />
needs to reverse the long-term<br />
decline in roads policing and take<br />
immediate steps to make our roads<br />
safer and more secure.”<br />
NEWSLINK n MARCH 2023 35
Towards your CPD<br />
Getting the right angle on<br />
reversing techniques<br />
Steve Garrod considers<br />
the key elements required<br />
when teaching reversing<br />
Last week I conducted some ADI Part 3<br />
training with a local PDI. When I got into<br />
the car I noticed that the dashboard,<br />
windows and doors were festooned, or<br />
perhaps I should say ‘littered’, with a<br />
range of coloured markers.<br />
When I enquired why they were there<br />
(although I could guess) I was told that it<br />
was for his pupils to line up with the<br />
various points of turn for manoeuvring<br />
and road positioning. This is not<br />
uncommon as I often see coloured dots<br />
strategically placed in other training cars.<br />
As I said to the chap, it’s like asking<br />
your learner to sit in your driving seat<br />
without adjusting it and expecting them<br />
to be able to operate the controls<br />
effectively, regardless of their height and<br />
size.<br />
Yes, it is important for all learners to<br />
recognise points of turn and how to<br />
position the car, but it’s also important<br />
that they work it out for themselves so it<br />
is meaningful. For example: when<br />
dealing with the normal road position,<br />
pupils should be able to identify how to<br />
recognise their position by using the door<br />
mirrors and/or looking for other clues,<br />
including looking where the kerb appears<br />
to enter the front windscreen or looking<br />
towards the centre of their lane, or just<br />
by the position of the vehicles they are<br />
following.<br />
It is often easier to see the darker<br />
shades of the tarmac left by the more<br />
worn tracks caused by other traffic’s<br />
wheels.<br />
I remember when I first started to<br />
teach learners how to park. I was<br />
teaching a musician and we had<br />
completed the parallel park manoeuvre,<br />
and I asked her how she could remember<br />
her points of turn. She replied that she<br />
counted in a ‘such and such’ beat, to<br />
which I replied ‘Oh, that’s good!”<br />
I had no idea what she meant but it<br />
seemed to work, so a valuable lesson<br />
had been learnt, which was not to tell<br />
people how to do things, but to let them<br />
make sense of things for themselves.<br />
Often, working on manoeuvres requires<br />
a bit of trial and error. Not everyone will<br />
see what you see and may not be able to<br />
steer as quickly or control the car as<br />
slowly as you can, so understanding<br />
where to start the manoeuvre and when<br />
and how much to turn takes time to<br />
understand.<br />
When reversing, I often say ‘think of<br />
the back of the car’ and ask which way it<br />
needs to go, towards the kerb or away<br />
from it? Using left and right can be<br />
confusing and is unnecessary; just so<br />
long as they know which way to turn,<br />
they should be OK.<br />
Understanding when to start turning<br />
on a parallel park (on street parking)<br />
depends on the size of the subject<br />
vehicle being used. (The one we are<br />
reversing around). Some are longer than<br />
others, while others are wider or<br />
narrower. These points of turn are just<br />
guidelines and should be treated as such,<br />
not definite turning points. They are the<br />
part of the manoeuvre that allows you to<br />
stop and check for a moment and to<br />
collect your thoughts and to make minor<br />
adjustments as required.<br />
Another consideration is how far from<br />
the kerb the subject car has been parked,<br />
as this will make a difference. Imagine if<br />
the car is about a drain’s width from the<br />
kerb or tightly against it: how would you<br />
adjust your steering?<br />
Making the most of driving faults is an<br />
important part of learning, and it can be<br />
easier to discuss an analyse these faults<br />
when parking, because we are moving so<br />
36 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
slowly. When teaching reverse bay<br />
parking, allow time for pupils to try to<br />
work out how to correct their position.<br />
For example, nobody said you have to<br />
reverse into the bay in one go. Think<br />
about how you would reverse between<br />
two cars; do you do it in one go or do<br />
you take a shunt forward to allow you to<br />
re-position your car before reversing<br />
between them? Many learners struggle to<br />
think which way their front wheels are<br />
facing, so it is often easier to allow them<br />
to drive forward so that they can work it<br />
out for themselves.<br />
It’s funny, but we don’t really think too<br />
much about how to steer when driving<br />
forward, but we do when reversing.<br />
I always think it is just as important to<br />
know how to correct manoeuvres as it is<br />
how to do it first time. This is because if<br />
something happens while they are on<br />
their test, they should have the<br />
confidence to correct it, not to say after<br />
they have passed their test too.<br />
Understanding the length of your own<br />
vehicle plays an essential part in<br />
reversing into a bay, so don’t be afraid to<br />
position the car for a reverse park and<br />
get out of the car to see where the back<br />
of the car is positioned in relation to the<br />
bay you are going to reverse in to. Also,<br />
making links to what has been learnt in<br />
other subjects will also help.<br />
For example: the point of turn for a<br />
forward bay park. Imagine turning left<br />
from main road into a side road. What<br />
would happen if you turned too early or<br />
late? Likewise, can your pupil link turning<br />
right into a side road to a forward bay<br />
park to the right? Where would they<br />
begin to turn to avoid cutting the corner?<br />
‘‘<br />
Although both faults are<br />
relatively easy to identify,<br />
they are not always so easy<br />
to analyse, because they can<br />
often be to do with a lack of<br />
confidence...<br />
‘‘<br />
The right reverse exercise (the pull up<br />
on the right and reverse two car lengths)<br />
is a good one to include in the first few<br />
lessons, as it will add variety to moving off<br />
and stopping and is a good introduction to<br />
reversing. After all, reversing is also a<br />
moving off and stopping exercise.<br />
Again you can link the blind spot check<br />
from the moving off from the left to<br />
moving off from the right. It shows that<br />
our learners are thinking about what they<br />
are learning and how to adapt these<br />
skills.<br />
Before we finish, a quick word about<br />
the turn in the road. I know it’s no longer<br />
a test requirement but it contains<br />
essential skills that will help in all<br />
manner of situations.<br />
It can also be used as a steering<br />
exercise for new learners. I recently had<br />
a lad who struggled to emerge from<br />
junctions while using clutch control, but<br />
he could move off from the kerb under<br />
control, so I used the dual clutch while<br />
he did the steering. It made a huge<br />
difference and it wasn’t long before he<br />
could deal with emerging on his own.<br />
The inclusion of bay parking has meant<br />
we can use the time wisely during our<br />
lessons. We can use them for feedback<br />
sessions on what we have been working<br />
on before we parked and the bay park<br />
doesn’t have to be the focus.<br />
The more someone does something,<br />
the less likely they are to worry about it,<br />
just like roundabouts. So including at<br />
least one manoeuvre to your lesson<br />
should make them seem less daunting<br />
on the day of the test.<br />
NEWSLINK n MARCH 2023 37
Area News<br />
20mph... 30mph... it doesn’t matter<br />
what the limit is, drivers ignore it<br />
Arthur Mynott<br />
MSA GB Western<br />
Hello again from the West Country.<br />
I have lived in the small village of<br />
Crowcombe in Somerset for over eight<br />
years and have noticed how the speed of<br />
traffic passing through here has<br />
increased in that time.<br />
As you turn off the main A358 at one<br />
end of our village you immediately pass a<br />
30mph sign, and the first house is about<br />
40 yards past this. The 30mph continues<br />
through until the other end, a distance of<br />
about half a mile, except for the area<br />
around the junior school and church<br />
where, for a distance of about 400<br />
yards, the limit is 20mph. There is a<br />
series of bends in this 20mph bit, and no<br />
footpath.<br />
I have two dogs and I take them out<br />
every morning before breakfast for a walk<br />
of around two-and-a-half miles, which<br />
includes going around a couple of fields<br />
and walking the entire length of the<br />
village. This activity is really important to<br />
me considering the sedentary nature of<br />
our profession and is much more<br />
interesting than using a treadmill at the<br />
gym!<br />
It is often dark when I’m doing this,<br />
especially at this time of the year, so I<br />
always wear a high visibility vest and<br />
carry a torch so I cannot be missed. The<br />
most dangerous part of going through the<br />
village is the bit by the school and the<br />
church as there are high walls, sharp<br />
bends and no footpath. Through this<br />
section some of the vehicles well exceed<br />
the 20mph limit. Many times I’ve had<br />
close shaves and asked them to slow<br />
down but it doesn’t seem to change<br />
anything. The route is also a short cut to<br />
the Hinckley Point C Nuclear Reactor<br />
being constructed nearby which has<br />
meant an increase in traffic at certain<br />
times of the day. When I am not working,<br />
I am generally later in talking the dogs<br />
for a walk and sometimes have the same<br />
predicament at the school opening and<br />
closing times.<br />
Recently I expressed my views on our<br />
local community Facebook page and<br />
asked others for their comments. An<br />
interesting discussion took place as to<br />
what could or should be done about it.<br />
My thoughts were that it should be a<br />
20mph limit throughout all of<br />
Crowcombe (many cars are exceeding<br />
the 30mph limit in the rest of the village<br />
also) and perhaps some speed humps<br />
added in the area of the school and<br />
church. Some agreed and some didn’t.<br />
It transpires that to have speed humps<br />
Please curb your<br />
speed though our<br />
village!<br />
installed you have to have streetlights as<br />
well, and this was controversial. There<br />
are currently none in Crowcombe and<br />
some wish to keep it that way, so the<br />
village maintains its dark skies status.<br />
We had a couple of SIDS (Speed<br />
Indiction Devices) placed near the school<br />
and church for a week which showed<br />
that the average speed of vehicles there<br />
was 25mph. The police have said they<br />
will only use enforcement if the average<br />
speed is 26mph or more! But this<br />
showed there was a problem, as to have<br />
an average of 25mph there must be some<br />
vehicles travelling in excess of this speed.<br />
My next step was to contact the local<br />
parish council but as I was unable to<br />
attend the last meeting I sent a letter<br />
expressing my views.<br />
It was discussed and they are going to<br />
look at it again at the next meeting which<br />
I will be attending.<br />
I will let you know the outcome next in<br />
next month’s <strong>Newslink</strong>.<br />
CONTACT<br />
To comment on this article, or provide<br />
updates from your area, you can<br />
contact Arthur on 07989 852274 or<br />
chair.ow@msagb.com<br />
38 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
ULEZ charges are starting to spread<br />
John Lomas<br />
Editor, MSA GB North West<br />
ULEZs<br />
I see London has expanded its Ultra Low<br />
Emission Zone (ULEZ) to include virtually<br />
all of Greater London. The news got me<br />
thinking about ULEZs in general.<br />
Obviously all the instructors who<br />
already operate inside this one will have<br />
done their best to get a car which avoids<br />
the charges,or keeps the penalties as low<br />
as possible, but what about instructors<br />
living and working just outside the new<br />
ULEZ for whom it may now be a factor?<br />
I did a quick ‘find your nearest’ check<br />
using a postcode in the centre of Epsom<br />
in Surrey as my address. The three<br />
nearest DTCs are all inside the expanded<br />
boundary for Greater Londons ULEZ. Are<br />
the pupils in Surrey going to be prepared<br />
to pay for the extra costs that some of<br />
those Surrey instructors will now incur if<br />
they drive older (more polluting) cars?<br />
Could this new ULEZ influence ADIs to<br />
steer clear of some DTCs inside it?<br />
Are there other locations around<br />
Greater London which will have the<br />
same problem? That could be towns in<br />
Essex, Hertfordshire, Surrey, Bucks,<br />
Berkshire and Kent.<br />
Keyless entry<br />
I wonder how many of you are now<br />
driving and teaching in cars with keyless<br />
entry and driving fobs?<br />
Do you spend time showing your pupils<br />
that they do actually have a hidden key<br />
in the fob and the site of the hidden key<br />
hole, which generally in part of the<br />
driver’s door opener?<br />
At least, I should say that every keyless<br />
car I’ve driven has been so fitted.<br />
If you do have such a car, is your<br />
bonnet catch on the passenger side side<br />
wall next to the door, where it needs the<br />
the passenger door to be open in order to<br />
operate it – or the driver to be a<br />
contortionist?<br />
Well parked, mate<br />
No doubt, like me, you have often wondered how some people passed their tests<br />
when you watch them parking, and think ‘you could get a double decker or maybe a<br />
tank in that space.’ The good news is, not everyone is bad at parking. Feast your<br />
eyes on this lovely bit of ‘ambulance’ parking in Devon. Smack between the lines!<br />
The reason I ask is because my<br />
son-in-law recently had an absolutely<br />
dead battery on his car.<br />
The hidden key opened the driver’s<br />
door but it didn’t release the passenger<br />
door. Not only that but the door handles<br />
on the inside of the vehicle wouldn’t<br />
open the near side door either.<br />
He couldn’t reach the handle to open<br />
the bonnet, which meant he couldn’t get<br />
at the battery in order to recharge it.<br />
So here is a little DIY tip: using a<br />
battery booster/charger he rigged up a<br />
power plug, the type that fits in what I<br />
still call a cigarette lighter socket, to<br />
receive power rather than deliver it, and<br />
providing you have one which is<br />
permanently live it is possible with that<br />
device to get enough power into the<br />
battery to operate the other door locks.<br />
It is actually possible to buy a solar<br />
trickle charge which works the same way<br />
so if you have one of those it should do<br />
the job providing the sun is shining.<br />
Frozen roads in the future<br />
Do you ever consider the process of<br />
keeping the roads running during winter<br />
weather? If you take, for instance, a three<br />
or four-lane motorway, we know that the<br />
authorities will have salted with a single<br />
lane spreader or sometimes using two<br />
spreaders with an offset.<br />
Subsequent vehicle usage starts to<br />
grind the grit/salt into any snow or sleet<br />
to keep them clear, but the outer lanes<br />
often stay blocked. Fewer drivers venture<br />
into them because they are wary of using<br />
their normal speeds, but also because<br />
often deposited snow creeps from the<br />
central barriers towards the left, pushed<br />
by eddies set up be the barrier itself.<br />
This process gradually moves across<br />
the multiple lanes until eventually you<br />
may only have one open lane.<br />
Part of strategy for keeping the roads<br />
open assumes the passage over the cold<br />
road surface of vehicles running with<br />
HOT exhausts, which thaws the snow<br />
and ice. So my question is this: How<br />
much quicker will roads freeze and/or<br />
close when the vast majority of the<br />
vehicles passing over them are electric,<br />
and therefore not producing heat from an<br />
exhaust?<br />
CONTACT<br />
To comment on this article, or provide<br />
updates, contact John at<br />
johnstardriving@hotmail.com<br />
NEWSLINK n MARCH 2023 39
Area News<br />
London meeting offers some great tips<br />
of handling your next Standards Check<br />
Janet Stewart<br />
MSA GB Greater London<br />
Greater London seminar<br />
in Whetstone<br />
On 7th February MSA GB Greater<br />
London held another succesful ADI<br />
event, this time at Whetstone when we<br />
were joined by Teresa Alfonso, Hendon<br />
test centre manager, Ali Saddique, an<br />
ADI examiner, and Chris Zafirakos, L-test<br />
examiner. The evening was attended by<br />
more than 80 ADIs.<br />
After the usual introduction by Greater<br />
London Chairman Tom Kwok, Ali<br />
Saddique took the floor first to discuss<br />
the five main reasons for an ADI would<br />
fail the Standards Check:<br />
First: Not adapting the lesson when<br />
the pupil is clearly struggling with the<br />
task. If the fault cannot be fixed easily or<br />
persists, then the lesson needs to be<br />
changed with the agreement of the pupil.<br />
Do not ignore the fault and just try to<br />
keep going with what you had planned.<br />
If the fault can be sorted out easily, then<br />
revert to the original plan.<br />
Second: The teaching style needs to be<br />
appropriate to the learning needs of the<br />
pupil. The examiner does not want to see<br />
diagrams or hear long briefings. There is<br />
a ‘pretence’, as it were, that the examiner<br />
is joining an on-going lesson so there<br />
should only be brief Q & A to establish<br />
knowledge.<br />
Don’t try to show off to the examiner<br />
by chucking in every bit of knowledge<br />
you, as the ADI, have on the subject –<br />
the questions have to be sensible.<br />
Third: The examiner is looking for a<br />
client-centred approach. The Q & A<br />
techniques need to be appropriate and<br />
relevant. The ADI should listen to the<br />
pupil and make sure that they have given<br />
time for the pupil to answer the question<br />
and correct any misunderstandings.<br />
Fourth: Feedback should be as<br />
immediate as possible and not<br />
retrospective. The problem needs to be<br />
highlighted if it cannot be dealt with<br />
straight away. It is acceptable to stop if<br />
the matter is too complex to be dealt<br />
with on the move but wheels should be<br />
turning for as much of the time as<br />
possible.<br />
Fifth: There must be a proper<br />
conversation about any safety critical<br />
issues. This will usually mean stopping.<br />
With each of the above five points,<br />
common sense must prevail. If the pupil<br />
commits a fault that was not in the<br />
lesson plan, don’t try to get on so fast<br />
that the fault remains only half-remedied<br />
– the exercise may need to be repeated.<br />
This is about learning taking place for<br />
Ali Saddique,<br />
with other<br />
DVSA<br />
representatives<br />
in the<br />
background<br />
the pupil – not the ADI pushing through<br />
his/her plan come hell or high water.<br />
Likewise, if the traffic is bad, the ADI<br />
may have to change the route.<br />
The Standards Check is now only 45<br />
minutes, but that is from the time you<br />
get into the car and does not include the<br />
‘meet and greet’, etc. The examiner will<br />
tell the ADI what time they should aim to<br />
get back.<br />
After a short break for tea and biscuits<br />
(and fruit and chocolates), Teresa Alfonso<br />
spoke to us about how the driving test is<br />
marked. Safety comes first and finesse<br />
comes second. Essentially, the examiner<br />
is looking for deviation from the defined<br />
outcome. To decide on where the fault<br />
should be marked on the DL25 the<br />
examiner will consider:<br />
- What is the fault?<br />
40 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
Nearly half of drivers<br />
admit to speeding on<br />
60mph country roads<br />
- How did it happen?<br />
- What did the pupil do/not do?<br />
- What was the actual cause?<br />
This is looked at from the point of view<br />
of the degree of deviation, the impact on<br />
the safety of the drive and the effect on<br />
other road users.<br />
The categories of fault are: no fault,<br />
not worthy, driving fault, serious fault,<br />
dangerous fault.<br />
Teresa gave examples with graphics of<br />
an approach to a T-junction.<br />
• There is a slight judder as the pupil<br />
stops – no fault.<br />
• The pupil is right on the centre line,<br />
possibly slightly over – not worthy.<br />
• The pupil is definitely over the line<br />
but there is no surrounding traffic –<br />
driving fault.<br />
• The pupil has stopped on the wrong<br />
side of the road but there is no other<br />
traffic and good visibility – serious fault.<br />
• The pupil has stopped on the wrong<br />
side of the road and sightlines are<br />
seriously restricted – dangerous fault.<br />
If the risk is dangerous the examiner<br />
will intervene – verbally if that is<br />
adequate, physically if necessary.<br />
A habitual fault may become serious if<br />
it is repeated more than four times, such<br />
as not checking the blind spot when<br />
moving off. The examiner will also give<br />
consideration as to whether or not the<br />
drive was perfect before or after the<br />
‘‘<br />
The examiner will give<br />
careful consideration to the<br />
‘16th fault’...’they have to ask<br />
themselves if it is justified...<br />
examiners are human too!<br />
‘‘<br />
serious fault. Likewise, they will consider<br />
carefully whether giving the 16th fault is<br />
justified. Examiners are human. They<br />
have to remember every fault for the<br />
debrief and the writing up.<br />
Any breach of a legal requirement will<br />
be a serious fault. The test report is a<br />
legal document. The debrief is for the<br />
student not the ADI; the instructor needs<br />
to remember that they are not there to<br />
have a conversation with the examiner.<br />
Some tests will return to the test centre<br />
earlier than others because of the speed<br />
or slowness of the learner and because of<br />
road and traffic conditions, but there<br />
must be a minimum of 30 minutes with<br />
wheels rolling.<br />
This was an excellent evening in a<br />
packed hall and those attending clearly<br />
found it very beneficial.<br />
A sharp increase in the number of<br />
drivers who admit to speeding on<br />
60mph rural roads is “extremely<br />
worrying”, says the RAC.<br />
Nearly half (48 per cent) of the<br />
3,102 drivers questioned for the RAC<br />
Report on Motoring say they have<br />
driven faster than the limit in the past<br />
year on these roads – up from 44 per<br />
cent in 2021 and matching the<br />
highest figure ever seen, in 2016.<br />
Of those who admit to the offence,<br />
8 per cent say they do so frequently,<br />
while 40 per cent say they have done<br />
it occasionally on up to half of their<br />
journeys.<br />
Data shows that 514 people were<br />
killed in a total of 11,827 collisions on<br />
60mph non-built-up roads in 2021 –<br />
a fatality rate of 4 per cent, which is<br />
higher than on motorways, and makes<br />
these roads by far the most dangerous.<br />
The RAC wants to see the<br />
Government advise local authorities to<br />
reduce limits on the most dangerous<br />
stretches of rural roads “to more<br />
appropriate levels”.<br />
This idea is backed by 48 per cent<br />
of respondents.<br />
Simon Williams, RAC road safety<br />
spokesman, said: “The recent increase<br />
in the proportion of drivers admitting<br />
to speeding on 60mph rural roads is<br />
extremely worrying as more people<br />
lose their lives every year in collisions<br />
on these roads than on any other.<br />
“Drivers sometimes forget or<br />
underestimate the role speed plays in<br />
fatal and serious collisions as they<br />
tend not to see it in the same light as<br />
offences like drink or drug-driving or<br />
talking on a handheld phone.<br />
“While the number of fatalities on<br />
our roads is no longer falling, we<br />
certainly don’t want to see an increase<br />
in deaths. We think the Government<br />
should address the issue of fatalities<br />
on 60mph rural roads by advising<br />
roads authorities to reduce limits on<br />
the most dangerous stretches to more<br />
appropriate levels.”<br />
NEWSLINK n MARCH 2023 41
Area News<br />
What’s that lurking in the ‘doolie dark?’<br />
Brian Thomson<br />
MSA GB Scotland<br />
As the saying goes, “every silver lining<br />
has a cloud”, and as we venture into the<br />
lighter nights it allows us to perhaps fit in<br />
that extra lesson to help catch up with<br />
the backlog, or lets us get home at a<br />
normal time and still have enough light<br />
to clean the car ready for the next day.<br />
My cloud is that, within reason, there’s<br />
not the same opportunity to get the<br />
students out for a ‘doolie drive’. For those<br />
of you reading this who hail from south<br />
of Reykjavik, that’s getting the students<br />
out when it’s ‘really’ dark on country<br />
roads for a night time driving experience.<br />
Now, I realise we are luckier than<br />
others in the country as we can get from<br />
roads with street lighting to rural driving<br />
in under five minutes. My most popular<br />
‘Doolie route’ starts with a town pick up,<br />
usually around 8pm, and driving out of<br />
the town in the street lights, as we’ll<br />
have done lots of times. Then it’s a<br />
stretch of main road where there are<br />
plenty of learning opportunities: a good<br />
chance of meeting oncoming motorists<br />
and showing the student where they can<br />
look to see the left verge using the other<br />
car’s lights (while warning them not to<br />
look at the oncoming lights). There’s also<br />
this thing they have to do with the dip<br />
switch, as most students using lights in<br />
the town never really have to use that<br />
function, and it’s something that takes a<br />
bit of concentration to remember. There<br />
have been numerous doolie drives which<br />
start with the prompt, “dip your lights,<br />
full beam” and this will continue until the<br />
student grasps the task in hand and<br />
becomes independent. However, there<br />
have been others I’ve been on during<br />
which that ‘task’ just does not compute,<br />
no matter how many times I say “if a car<br />
come towards you, remember to dip your<br />
lights...’ done, but then we drive on<br />
showing dipped lights only until the<br />
instruction of ‘full beam please’ comes<br />
from the left. (Interestingly, the car does<br />
have auto dip lights but that’s a function<br />
they are not being shown).<br />
So we drive about ten or so miles on<br />
the main A road but it’s usually not<br />
completely dark because of the light<br />
provided by other motorists coming<br />
towards us or overtaking (another chance<br />
to issue a ‘dip your lights’ warning).<br />
We’re now following the cat’s eyes way<br />
ahead, assessing the pitch of the corners<br />
and the gears they think they may have<br />
to use, until we’re reach another town<br />
where we turn off into the ‘doolie dark’<br />
countryside.<br />
Now we are just driving with what we<br />
can see with our own car lights, but at<br />
this time in the evening and in the<br />
country roads with no footpath, the<br />
chance of dog walkers on the road is<br />
fairly high and not all are clad in<br />
fluorescent clothing or carrying a torch.<br />
It’s a good lesson about our approach<br />
position to a corner, explaining how it is<br />
slightly different from the daylight<br />
position when you don’t see the beams<br />
of light coming towards you.<br />
Once the students see that there is<br />
that pre-warning of someone coming in<br />
the other direction, it does calm some of<br />
them down and takes the scary thoughts<br />
of driving in the dark away.<br />
We drive past a very well lit dairy farm,<br />
at which point the student is informed<br />
that the farmer plays soothing music to<br />
the cattle to enhance their milk<br />
production, (nothing to do with driving<br />
but a life lesson not to be missed).<br />
So we are now into the heart of the<br />
country where light pollution is minimal.<br />
By this time the students has covered a<br />
few miles and I can feel most of them<br />
42 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
starting to relax as they read the road,<br />
tree line, hedge rows and seeing road<br />
signs from farther away than can be read<br />
but know they will be looking at it as<br />
they approach for that valuable bit of<br />
information. It could warn them of a<br />
bend, where a road narrows, deer, even<br />
the Give Way signs they know and love<br />
so well seem to spring out from nowhere,<br />
but they don’t get caught out the next<br />
time.<br />
My route also come out from the<br />
country drive on to a dual carriageway,<br />
letting the student get the speed up but<br />
still having to use this ‘dip beam, full<br />
beam’ thing and pointing out the different<br />
colours of cat’s eyes for slip roads and<br />
right side. As we have no motorways<br />
within 50 miles it’s an opportunity to<br />
discuss the purpose of the green ones on<br />
the right – something that is not covered<br />
in the theory test questions.<br />
Then it’s off the dualer at a junction<br />
(no slip road) and again speed<br />
adjustment to the country road<br />
conditions. Talking of conditions, this<br />
time of year presents an extra hazard on<br />
the minor country roads with pot holes.<br />
These rural roads are not travelled every<br />
day by the highways authorities so pot<br />
holes can be of a dangerous size. One of<br />
the other problems is that often these<br />
country roads are used by vehicles that<br />
don’t flinch when they hit a pot hole<br />
which would cause tyre or suspension<br />
damage to our cars.<br />
So, it’s almost over. Out of the country<br />
road, back to familiar surroundings by<br />
which time the student will say “oh, I<br />
know where I am now” and at the end<br />
we will reflect on how the drive went.<br />
Normal consensus is, it’s difficult at<br />
the start but they seem to settle down as<br />
they appreciate the difference in speed<br />
required from driving during daylight.<br />
Mostly all students find it really useful<br />
and thankful they did it with an<br />
instructor first.<br />
(P.S. I know it’s dark at some point in<br />
the spring and early summer but going<br />
round these roads at “silly o clock” does<br />
no good if we do hit a deer or pot hole<br />
and try and get rescued when it’s not<br />
necessary.)<br />
Workshop aims to calm<br />
those test nerves –<br />
for your pupils, and you<br />
MSA GB Eastern Workshop CPD/<br />
Training Session<br />
Calming Test Nerves Workshop, with<br />
Diana Hall of L of a Way 2 Pass<br />
MSA GB members, £100<br />
Non-Members, £110<br />
Date: Friday, April 21<br />
Time: 9am-5pm<br />
Venue: Ayton House,<br />
11 Ayton House, Wymondham,<br />
Norfolk NR11 0QQ<br />
Every ADI knows the pupil who aced<br />
every lesson, only to fail their L-test.<br />
Why? Simply because of nerves.<br />
How can an ADI help pupils manage<br />
the nerves that ccompany every<br />
L-test? Well, MSA GB Eastern has<br />
organised a full-day workshop that can<br />
do just that. This Driving Test Nerves<br />
Specialist workshop will help you gain<br />
an in-depth insight into how the mind<br />
works, understand why pupils do what<br />
they do, and more importantly, how to<br />
deal with it!<br />
Learn more about:<br />
• Anticipatory anxiety – when<br />
several of the brain’s processes shut<br />
down, meaning learning just can’t take<br />
place: Learn strategies to combat it<br />
• How to deal with Auditory<br />
Exclusion – when what you say ‘goes<br />
in one ear and out the other’!<br />
• Strategies to control negative<br />
emotions such as fear, stress, nerves,<br />
panic, anxiety, intimidation<br />
Diane Hall: Learn<br />
new ways to calm<br />
pupils’ nerves before<br />
their L-test<br />
• Techniques to recognise<br />
sabotaging thoughts and behaviours<br />
and how to turn negativity into<br />
increased confidence and self-belief<br />
• And a 10-second technique to<br />
stop your pupils muddling up left and<br />
right!<br />
All instructors who attend the<br />
Driving Test Nerves workshop or have<br />
a 1-2-1 session with us will be invited<br />
to join our FREE Zoom meetings.<br />
During these sessions, Diane and the<br />
team at L of a Way 2 Pass offer help<br />
and advice from dealing with stress<br />
and anxiety (for you as well as your<br />
pupils!) through to life skills, and<br />
answer any questions you may have,<br />
or, you can just pop along for a chat!<br />
Do you sometimes feel more like a<br />
counsellor or therapist than a driving<br />
instructor? It’s not surprising when<br />
around a third of your pupils are likely<br />
to suffer anxiety… and, according to<br />
the World Health Organisation, that<br />
figure is on the increase<br />
Diane and Chris from L of a way 2<br />
Pass will share amazing unique<br />
techniques to not only help your pupils<br />
with driving anxiety and test nerves,<br />
but for your own Standards Check<br />
anxiety as well! This workshop gives<br />
you a unique insight into your pupils’<br />
minds; why they behave the way they<br />
do, and strategies to deal with even<br />
the most challenging students…<br />
ensuring you become the ‘go to’<br />
instructor<br />
For further information please email<br />
event organiser Paul Harmes via<br />
admin@paulharmesdrivingschool.co.uk<br />
or click on the panel below to book:<br />
Click here<br />
for details<br />
NEWSLINK n MARCH 2023 43
Q& A with...<br />
I love it when I help learners through<br />
their test... but I’ve had enough of the<br />
reckless drivers and the pot holes!<br />
Yasmin Ajib from MSA GB’s East Coast Area 2<br />
committee is the latest member to take part in our<br />
‘Q & A with’ feature, and she’s getting fed up with<br />
reckless drivers endangering her and her pupils...<br />
When did you become an ADI, and<br />
what made you enter the profession?<br />
I became an ADI in 2014. I have<br />
always had a passion for driving and<br />
becoming a driving instructor was the<br />
ideal career path for me, where I am able<br />
to teach people how to drive safely and<br />
guide them through passing their test.<br />
It’s a very rewarding role.<br />
Also, as I am able to speak more than<br />
one language, I can help those who have<br />
English as an additional language. It’s<br />
great knowing I can help others pass<br />
when they don’t feel comfortable and<br />
confident in speaking English.<br />
What’s the best bit about the job?<br />
Being my own boss, where I can<br />
choose my hours; that’s very important<br />
to me.<br />
In addition, I enjoy meeting pupils from<br />
different backgrounds, all of whom have<br />
their own individual needs, therefore<br />
opening my experiences of teaching<br />
different types of learners.<br />
Finally, I still get a buzz when I receive<br />
positive feedback from my learners. You<br />
can’t beat that.<br />
And the worst?<br />
Impatient drivers who hit the horn,<br />
overtake, speed and cause near crashes<br />
whenever they see a learner car. They<br />
tend to think they can intimidate new<br />
learners and scare them. It’s disgraceful.<br />
I really feel for my pupils when they<br />
are on the receiving end of it. For<br />
some of them it can negatively affect<br />
their performance and can sometimes<br />
put them off learning to drive all together.<br />
Why can’t people just be a little more<br />
patient?<br />
What’s the best piece of training advice<br />
you were ever given?<br />
The best training I received was from<br />
Susan McCormack when I passed my<br />
BTEC level four in client centre learning<br />
and coaching. It helped transform the<br />
way I worked and I’ve really enjoyed the<br />
difference it makes to lessons.<br />
What one piece of kit, other than your<br />
car and phone, could you not do<br />
without?<br />
Money, especially in the current<br />
economic and inflation rates!<br />
What needs fixing most urgently in<br />
driving generally?<br />
We need to find a way of encouraging<br />
drivers to be more patient, as per my<br />
previous answer. But in addition I’m<br />
really concerned that there are more<br />
people out there who are driving under<br />
the influence than the authorities believe.<br />
Also, if we’re aiming to improve the<br />
standard of driving, can we also tackle<br />
the standard of the roads at the same<br />
time? So many of the roads on my usual<br />
routes are really poor quality and in need<br />
of urgent repair – pot holes and cracks<br />
that have been present for ages but<br />
have not been fixed.<br />
What should the DVSA focus on?<br />
Change the marking strategy for<br />
standard check tests.<br />
What’s the next big thing that’s going to<br />
transform driver training/testing?<br />
Having to buy an electric car.<br />
Electric cars – yes or no? And why?<br />
Despite my previous answer, because<br />
of the current pressure on finances with<br />
the cost of living crisis and high inflation<br />
rate, I’m not going for one at present as<br />
it would not be affordable.<br />
However, in the future when the<br />
current crisis eases I will be swapping to<br />
to an electric car, as they do come with<br />
benefits.<br />
How can we improve driver testing/<br />
training in one move?<br />
Easy; employ more examiners!<br />
Who/what inspires you, drives you on?<br />
My family, knowing how proud they<br />
are on how far I have come, and now<br />
being able to teach my own children and<br />
grandchildren how to drive.<br />
I’m also inspired to do my job by<br />
knowing that I am able to make a<br />
difference to someone. When a pupil<br />
passes their test, you can instantly see<br />
how happy they are, especially when<br />
44 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
they show immense appreciation.<br />
That’s when I know I have done my<br />
job properly.<br />
What’s the daftest /most dangerous<br />
thing that’s ever happened to you while<br />
teaching?<br />
It’s not one thing but the regular<br />
reckless driving you see when we are<br />
teaching is dangerous. I’ve lost count of<br />
the number of times people overtake my<br />
tuition car on roundabouts, cut us up<br />
and go through red lights. Everyone<br />
seems to be driving on the verge of a<br />
serious accident.<br />
When or where are you happiest?<br />
Abroad or in a new location,<br />
surrounded by friends or family and<br />
positive vibes, where I am able to relax.<br />
Yasmin’s big two problems: Too many<br />
aggressive drivers (above) ... and badly<br />
maintained roads (right)<br />
NEWSLINK n MARCH 2023 45
Membership offers and discounts<br />
Members’ discounts and benefits<br />
MSA GB has organised a number of exclusive discounts and offers for members. More details can be found on our website at<br />
www.msagb.com and click on the Member Discounts logo. To access these benefits, simply log in and click on the Member<br />
discount logo, then click the link at the bottom of the page to allow you to obtain your special discounts.<br />
Please note, non-members will be required to join the association first. Terms and conditions apply<br />
Ford updates special offer<br />
for MSA GB members<br />
Some exciting news for members: Ford has partnered<br />
with MSA GB to offer exclusive discounts on all car and<br />
commercial Ford vehicles.<br />
Take a look at the Ford website www.ford.co.uk for vehicle<br />
and specification information.<br />
For further information, to view frequently asked questions,<br />
to request a quote and to access the member discount<br />
codes, please go to the Members’ Benefits page on the MSA<br />
GB website and follow the Ford link.<br />
Please note these discounts are only available to MSA GB<br />
members and their immediate family if they are members<br />
who pay annually.<br />
ACCOUNTANCY<br />
MSA GB’s Recommended<br />
Accountancy Service, FBTC<br />
offers a specialist service for<br />
driving instructors.<br />
It has been established over 20<br />
years ago and covers the whole of<br />
the UK. The team takes pride in providing<br />
unlimited advice and support to ensure the<br />
completion of your tax return is hassle free,<br />
giving you peace of mind.<br />
MSA GB OFFER:: FBTC will prepare you for<br />
Making Tax Digital and will be providing<br />
HMRC compliant software to all clients very<br />
soon. Join now to receive three months free.<br />
ADVANCE DRIVING<br />
AND RIDING<br />
As the UK’s largest<br />
road safety charity, IAM<br />
RoadSmart is proud to<br />
partner with the Motor Schools<br />
Association GB. Working together to<br />
promote and enhance motorists skills on<br />
our roads.<br />
MSA GB OFFER:: Get 10% off Advanced<br />
courses; visit www.iamroadsmart.com/<br />
course and use the code MSA10 at the<br />
checkout or call 0300 303 1134 to book.<br />
CAR AIR FRESHENERS / CANDLES<br />
Mandles’ handmade scented<br />
collections use quality<br />
ingredients to ensure<br />
superior scent throw from<br />
all its candles and diffusers.<br />
Check our our website for<br />
further details.<br />
MSA GB OFFER:: Special discount<br />
of 20% on all car air fresheners and refills.<br />
CARD PAYMENTS<br />
MSA GB and SumUp believe<br />
in supporting motor vehicle<br />
trainers of all shapes and sizes.<br />
Together we are on a mission to<br />
ease the operational workload of<br />
our members by providing them<br />
with the ability to take card payments onthe-go<br />
or in their respective training centres.<br />
SumUp readers are durable and user-friendly.<br />
Their paperless onboarding is quick and<br />
efficient. Moreover, their offer comes with<br />
no monthly subscription, no contractual<br />
agreement, no support fees, no hidden fees<br />
– just the one-off cost for the reader coupled<br />
with lowest on the market transaction fee.<br />
CPD & TRAINING COURSES<br />
As part of its new relationship with MSA<br />
GB, Tri-Coaching is delighted<br />
to offer a massive 20%<br />
discount across the board on<br />
all our training products and<br />
courses, exclusively to MSA GB<br />
Members.<br />
MSA GB OFFER: 20% off all Tri-Coaching<br />
courses.<br />
DISABILITY AIDS<br />
Driving shouldn’t just be a<br />
privilege for people without<br />
disabilities; it should be<br />
accessible for all and there’s<br />
never been an easier time to make this the<br />
case! MSA GB members can take advantage<br />
of BAS’s Driving Instructor Packages which<br />
include a range of adaptations at a discounted<br />
price, suitable for teaching disabled learner<br />
drivers.<br />
MSA GB OFFER: Special Driving Instructor<br />
Packages for MSA GB members.<br />
To get the full story of<br />
the discounts available,<br />
see www.msagb.com<br />
46 NEWSLINK n MARCH 2023
For all the latest news, see www.msagb.com<br />
HEALTH / FINANCE<br />
COVER<br />
The Motor Schools Association<br />
of Great Britain has agreed<br />
with HMCA to offer discounted<br />
rates for medical plans, dental<br />
plan, hospital cash plans, personal accident<br />
plan, travel plan, income protection and<br />
vehicle breakdown products.<br />
MSA GB OFFER: HMCA only offer medical<br />
plans to membership groups and can offer<br />
up to a 40% discount off the underwriter’s<br />
standard rates. This is a comprehensive<br />
plan which provides generous cash benefits<br />
for surgery and other charges.<br />
PUPIL INSURANCE<br />
Help your pupils private<br />
practice by signing them up<br />
to Collingwood’s instructor<br />
affiliate programme.<br />
MSA GB OFFER:: £50 for your first<br />
referral and a chance to win £100 of<br />
High Street vouchers!<br />
PSYCHOLOGY TRAINING<br />
Confident Drivers has the only<br />
website created especially for<br />
drivers offering eight different<br />
psychological techniques<br />
commonly used to reduce<br />
stress and nerves.<br />
MSA GB OFFER: One month free on a monthly<br />
subscription plan using coupon code.<br />
PUPIL SOURCING<br />
Go Roadie provides students<br />
when they need them, with<br />
all the details you need before<br />
you accept. Control your own<br />
pricing, discounts and set your availability to<br />
suit you. Full diary? No cost!<br />
MSA GB OFFER: Introductory offer of 50% off<br />
the first three students they accept.<br />
To get the full story of<br />
the discounts available,<br />
see www.msagb.com<br />
Membership offer<br />
Welcome, new ADIs<br />
We’ve a special introductory offer for you!<br />
Congratulations on passing<br />
your Part 3 and becoming<br />
an ADI.<br />
There’s an exciting career<br />
open to you from today,<br />
one that’s alive with<br />
possibilities as you build<br />
your skills, your client<br />
base and your income.<br />
But for all the excitement, it<br />
can also be challenging; who<br />
can you turn to if you’re struggling<br />
to get over key driver training issues to<br />
a pupil? Where can you go to soak up<br />
advice from more experienced ADIs?<br />
Who will help you if you are caught<br />
up in a dispute with the DVSA? If the<br />
worst happens, who can you turn to for<br />
help, advice and to fight your corner?<br />
The answer is the Motor Schools<br />
Association of Great Britain – MSA GB<br />
for short.<br />
We are the most senior association<br />
representing driving instructors in Great<br />
Britain. Establised in 1935 when the<br />
first driving test was introduced, MSA<br />
GB has been working tirelessly ever<br />
since on behalf of ordinary rank and<br />
file ADIs.<br />
We represent your interests and your<br />
views in the corridors of power, holding<br />
regular meetings with senior officials<br />
from the DVSA and the Department for<br />
Transport to make sure the ADIs’ voice<br />
is heard.<br />
SPECIAL OFFER<br />
Join MSA GB today!<br />
SPECIAL OFFER: Join for just £60 with your<br />
PI & PL insurance included immediately!<br />
No joining fee - saving you £25<br />
Call 01787 221020 quoting discount code<br />
<strong>Newslink</strong>, or join online at www.msagb.com<br />
We’d like you to join us<br />
We’re there to support you<br />
every step of the way.<br />
Our office-based staff<br />
are there, five days a<br />
week, from 9am-5pm,<br />
ready to answer your<br />
call and help you in any<br />
way.<br />
In addition our network<br />
of experienced office holders<br />
and regional officers can offer<br />
advice over the phone or by email.<br />
But membership of the MSA GB<br />
doesn’t just mean we’re there for<br />
you if you’re in trouble. We also<br />
offer a nationwide network of regular<br />
meetings, seminars and training<br />
events, an Annual Conference, and<br />
a chance to participate in MSA<br />
GB affairs through our democratic<br />
structure<br />
In addition, you’ll get a free link to our<br />
membership magazine <strong>Newslink</strong> every<br />
month, with all the latest news, views,<br />
comment and advice you’ll need to<br />
become a successful driving instructor.<br />
You’ll also automatically receive<br />
professional indemnity insurance<br />
worth up to £5m and £10m public<br />
liability insurance free of charge.<br />
This is essential legal protection<br />
covering you against legal claims<br />
ariving from your tuition.<br />
NEWSLINK n MARCH 2023 47