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msagb.com<br />

<strong>Newslink</strong><br />

The Voice of MSA GB<br />

Issue 362 • <strong>March</strong> 2023<br />

‘Now is the Spring<br />

of our discontent’<br />

Examiners plan rolling programme of<br />

strikes for 10 days in <strong>March</strong> – as DVSA<br />

admits it’s still a long way from hitting<br />

nine-week L-test waiting time target<br />

MSA GB Annual<br />

Report 2021-22:<br />

find it inside<br />

We work for all Driver Trainers. Want to join? SAVE £25 – see pg 47 for special offer


Welcome<br />

For all the latest news, see www.msagb.com<br />

ADIs are still busy, despite<br />

the economic downturn<br />

Colin Lilly<br />

Editor, MSA GB <strong>Newslink</strong><br />

Recession, cost of living crisis. These are<br />

words that, not too many years ago,<br />

would have been worrying to driver<br />

trainers. In the past, our levels of<br />

business have been adversely affected by<br />

such events: anything like high interest<br />

rates or high unemployment could<br />

seriously reduce our pupil numbers.<br />

When the household budget was<br />

strained the wife/son/daughter’s driving<br />

lessons were often the first to be cut<br />

back. There were periods when trainers<br />

were taking a second job, or giving up all<br />

together.<br />

One of the most negative outcomes of<br />

this was that it often provoked a price<br />

war, making what little business was left<br />

even less profitable.<br />

But now we have lesson prices much<br />

closer to what should be charged for our<br />

skills and services, considering the value<br />

added to a person’s life.<br />

On this occasion, however, while all<br />

these pressures are going on around us,<br />

we have been able to maintain our work<br />

levels. The phone still rings, pupils are<br />

maintaining their lessons and those who<br />

pass are being replaced.<br />

All this is due to a number of factors.<br />

Weeks off the road during the Covid era<br />

could have been disastrous, but the<br />

support for businesses and pupils being<br />

furloughed, and thus maintaining their<br />

savings, meant that when possible, our<br />

businesses were able to restart almost<br />

where they were before lockdown.<br />

The other effect of lockdown was that<br />

a reserve of new pupils built up, all<br />

anxious to start lessons.<br />

But with ADI numbers at a low level<br />

compared with recent years, there is a<br />

frustration building among potential<br />

learners. Many, unable to find an ADI,<br />

are resorting to asking a member of the<br />

family to teach them. About half of the<br />

pupils who come to me following test<br />

failures have been taught in such a<br />

fashion to a reasonable standard and<br />

would easily have passed a test 20 years<br />

ago, but not in the modern environment.<br />

A pupil of mine told me of a friend<br />

that, despite never having driven, passed<br />

their theory test and then went on to<br />

book a practical test. Hearing of long<br />

waiting lists, they managed to book a<br />

test slot that was available in just eight<br />

days. They have four hours of lessons<br />

booked. That’s totally unrealistic.<br />

I know the DVSA and DfT would be<br />

unwilling but there needs to be controls<br />

See page 14 for important<br />

details of the MSA<br />

Conference and AGM<br />

put in on short notice bookings. Perhaps<br />

any requests should be supported by an<br />

ADI’s approval. Now that is an idea to<br />

consider.<br />

On some occasions when I visit the<br />

driving test centre it looks like half of<br />

the candidates are private runners.<br />

Some, before they leave the test centre,<br />

are clearly going to fail, and that is the<br />

case when they return.<br />

The driving test backlog has provided<br />

more support for keeping business levels<br />

high.<br />

There is another significant push factor<br />

creating more business. The economic<br />

downturn has impacted on bus services,<br />

particularly in rural areas, and as<br />

services have declined, so more people<br />

are realising that in order to get to work<br />

or college they need to drive. This is<br />

counter, of course, to the local authorities<br />

encouraging people to use public<br />

transport. It’s a quite reasonable aim but<br />

does, currently, fly in the face of reality.<br />

For the first time in my 45 years in the<br />

profession, negative effects in the<br />

economy have been a benefit. Long may<br />

our profession prosper!<br />

Welcome to your<br />

digital, interactive<br />

<strong>Newslink</strong><br />

See a pale blue box in any article<br />

or on an advert? It it contains<br />

a web address or email, it’s<br />

interactive. Just click and it will<br />

take you to the appropriate web<br />

page or email so you can find<br />

more details easier.<br />

You’ll also find these panels across<br />

the magazine: just click for more<br />

information on any given subject.<br />

To get the<br />

full story,<br />

click here<br />

How to access this<br />

magazine<br />

You can read <strong>Newslink</strong> in three<br />

ways:<br />

Go online and read the interactive<br />

magazine on the Yumpu website;<br />

or, if you would like to read it<br />

when you don’t have a mobile<br />

signal or WiFi, you can download<br />

the magazine to your tablet, PC<br />

or phone to read at your leisure.<br />

Alternatively, a pdf can be found<br />

on the MSA GB website,<br />

at www.msagb.com<br />

Follow the<br />

link MSA<br />

GB sends<br />

you to<br />

access<br />

<strong>Newslink</strong>,<br />

and then<br />

just click<br />

Download<br />

to save a<br />

copy on<br />

your device<br />

COVER STORY<br />

More bad news on<br />

L-test waiting times<br />

as the PCS confirms<br />

more strikes in <strong>March</strong><br />

– and threatens more<br />

industrial action<br />

throughout the year<br />

See page 10<br />

NEWSLINK n MARCH 2023 03


Contents<br />

10<br />

Motorbike instructor<br />

rules tightened up<br />

12<br />

18<br />

News<br />

DVSA report<br />

DVSA chief executive Loveday Ryder<br />

paints a rosy picture as she reviews<br />

performance in 2022, though not all<br />

ADIs agree with her conclusions – Pg 6<br />

All out ... again<br />

<strong>March</strong> will see up to 10 days of strikes<br />

by examiners as industrial action<br />

intensifies – with the threat of more<br />

unrest to come later in the year – Pg 10<br />

22<br />

New Highway Code<br />

hasn’t helped us!<br />

Photo checks come in on tests<br />

Examiners will now cross-check DVLA<br />

photo files before taking candidates out<br />

on test, in a bid to crackdown on test<br />

imposters – Pg 9<br />

NASP report – ORDIT reform?<br />

The latest meeting between DVSA<br />

officials and NASP finds new impetus<br />

for reform to ORDIT, while a consultation<br />

document finally breaks cover – Pg 12<br />

<strong>Newslink</strong><br />

The Voice of MSA GB<br />

The Motor Schools Association<br />

of Great Britain Ltd<br />

Head Office:<br />

Peershaws,<br />

Berewyk Hall Court,<br />

White Colne, Colchester,<br />

Essex CO6 2QB<br />

T: 01787 221020<br />

E: info@msagb.com<br />

<strong>Newslink</strong> is published monthly on behalf of the MSA<br />

GB and distributed to members and selected<br />

recently qualified ADIs throughout Great Britain by:<br />

Chamber Media Services,<br />

4 Hilton Road, Bramhall, Stockport,<br />

Cheshire SK7 3AG<br />

Editorial/Production: Rob Beswick<br />

e: rob@chambermediaservices.co.uk<br />

t: 0161 426 7957<br />

Advertising sales: Colin Regan<br />

e: colinregan001@yahoo.co.uk<br />

t: 01942 537959 / 07871 444922<br />

Views expressed in <strong>Newslink</strong> are not necessarily<br />

those of the MSA GB or the publishers.<br />

Although every effort<br />

is made to ensure the<br />

accuracy of material<br />

contained within this<br />

publication, neither MSA<br />

GB nor the publishers can<br />

accept any responsibility<br />

for the veracity of claims<br />

made by contributors<br />

in either advertising or<br />

editorial content.<br />

©2023 The Motor Schools<br />

Association of Great<br />

Britain Ltd. Reproducing<br />

in whole or part is<br />

forbidden without express<br />

permission of the editor.<br />

04 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Another award<br />

for Peter Harvey<br />

MSA GB national chairman Peter Harvey<br />

MBE received the Services to the Driver<br />

Training Industry Award at the The Intelligent<br />

Instructor Awards 2023 last month.<br />

The news comes a handful weeks after he<br />

received a similar accolade at the DIA Awards.<br />

Peter said he was humbled by the<br />

recognition, which comes as he prepares to<br />

stand down as MSA GB National Chairman<br />

after 28 years.<br />

In announcing Peter as its recipient the<br />

awards hosts hailed him as an “outstanding<br />

ambassador for our industry” and someone<br />

who is “as knowledgable about driver training<br />

and road safety as he is approachable.”<br />

“Peter goes out of his way to help other<br />

ADIs, and many will want to join us in paying<br />

tribute, because of the help they have<br />

received from him during their careers.”<br />

The Intelligent Instructor awards named Bil<br />

Plant as National Driving School of the Year,<br />

and Steph Coulson was the Driving Instructor<br />

of the Year.<br />

Richard Storrs, founder of Intelligent<br />

Instructor, said “it shouldn’t be<br />

Keep in<br />

touch 1<br />

If you have updated your<br />

address, telephone<br />

numbers or changed your email<br />

address recently, please let us<br />

know at head office by emailing<br />

us with your new details and<br />

membership number to<br />

info@msagb.com.<br />

If you can’t find your<br />

membership number, give us a<br />

ring on 01787 221020.<br />

Keep in touch:<br />

Just click on the icon<br />

to go through to the<br />

relevant site<br />

2<br />

underestimated how important driving<br />

instructors are when it comes to turning new<br />

drivers into safer road users,” adding that “we<br />

are proud to reward the very best instructors,<br />

driving schools and suppliers within the<br />

industry, from right across the country.<br />

“This industry is often overlooked and<br />

unrewarded, and it shouldn’t be underestimated<br />

how important this industry is to<br />

helping make new drivers safer road users.”<br />

Follow MSA GB on social media<br />

Keep in<br />

contact with<br />

the MSA<br />

MSA GB area contacts are<br />

here to answer your queries<br />

and offer any assistance<br />

you need. Get in touch if<br />

you have any opinions on<br />

how MSA GB is run, or wish<br />

to comment on any issue<br />

affecting the driver training<br />

and testing regime.<br />

n National Chairman:<br />

Peter Harvey MBE<br />

natchair@msagb.com<br />

n Deputy National<br />

Chairman:<br />

Mike Yeomans<br />

deptnatchair@msagb.com<br />

n Scotland:<br />

Steven Porter<br />

chair.os@msagb.com<br />

n North East:<br />

Mike Yeomans<br />

chair.ne@msagb.com<br />

n North West:<br />

Graham Clayton<br />

chair.nw@msagb.com<br />

n East Midlands:<br />

All enquiries to<br />

info@msagb.com<br />

n West Midlands:<br />

All enquiries to<br />

info@msagb.com<br />

n Western:<br />

Arthur Mynott<br />

chair.ow@msagb.com<br />

n Eastern:<br />

Paul Harmes<br />

chair.oe@msagb.com<br />

n Greater London:<br />

Tom Kwok<br />

chair.gl@msagb.com<br />

n South East:<br />

Terry Cummins<br />

chair.se@msagb.com<br />

n South Wales:<br />

All enquiries to<br />

info@msagb.com<br />

n <strong>Newslink</strong>:<br />

All enquiries to<br />

editor@msagb.com or<br />

rob@chambermedia<br />

services.co.uk<br />

NEWSLINK n MARCH 2023 05


News<br />

DVSA focused on the waiting times –<br />

and changes to test delivery<br />

DVSA chief executive Loveday Ryder<br />

addressed ADIs in her latest Despatch<br />

blog post at the start of February, in<br />

which she set out her plans for 2023.<br />

Many members will have read it, but we<br />

are aware that not everyone picks up on<br />

the DVSA’s social media<br />

communications, and so we have<br />

decided to publish it here, as it contains<br />

some very important messages<br />

regarding the future of driver training<br />

and testing.<br />

We have also added some of the<br />

comments expressed by ADIs, as well as<br />

MSA GB comments.<br />

LR: In this blog post, I want to update<br />

you on what’s coming up in 2023,<br />

including continuing our work in bringing<br />

driving test waiting times down, the<br />

launch of our new campaign website,<br />

investing in our people and new<br />

technologies, and more.<br />

Continuing our work to reduce<br />

waiting times<br />

LR: 2022 was difficult for many of us<br />

and we know that driving test waiting<br />

times are affecting ability to take on new<br />

customers. We have been working with<br />

NASP closely to listen to your views, and<br />

we’ll continue to do this.<br />

Much of our work will still be focused<br />

on bringing test waiting times down to<br />

nine weeks. Although we made<br />

significant progress last year, there is still<br />

much work to be done. There are many<br />

projects and activities that are all<br />

contributing to this.<br />

MSA GB says: Readers will recall that<br />

we openly challenged the DVSA’s<br />

prediction that waiting times would be<br />

down to nine weeks by December as<br />

highly unlikely, and warned that<br />

‘over-promising, under-delivering’ would<br />

be a foolish way of getting ADIs on side.<br />

We take no comfort in the<br />

acknowledgement that we were right,<br />

but have to now ask, if the existing<br />

steps haven’t improved the situation on<br />

L-test waiting times, why should a<br />

firmer application of the same strategy<br />

provide better results?<br />

With scores of young would-be<br />

learners coming on stream every day,<br />

the position looks to us as if we are in<br />

for a never-ending period of longer test<br />

waiting times. The simple truth is, the<br />

backlog of potential candidates denied<br />

the chance of taking their test for 12<br />

months due to the pandemic are only<br />

just clearing the system, and they are<br />

immediately being replaced by the<br />

thousands of teenagers who started<br />

learning to drive in the immediate<br />

aftermath of the pandemic and who are<br />

now ready for tests.<br />

If we are in a position where, barring<br />

an unlikely set of circumstances, the<br />

L-test waiting time will always be higher<br />

than 10 weeks, the DVSA needs to<br />

come out and say that now, so everyone<br />

is aware of the situation. It would be<br />

better to work to standardise<br />

waiting times across the<br />

country rather than<br />

keeping on claiming it is<br />

in sight of hitting a target<br />

that it can never achieve.<br />

Look out for our Ready to<br />

Pass?’ new and improved<br />

campaign site<br />

LR: Please take a look at our new<br />

‘Ready to Pass?’ website. The new site’s<br />

better functionality will make it easier for<br />

you to find and access resources that will<br />

help you and provide bespoke content<br />

spaces for each of our audiences.<br />

We will also be running a trial to boost<br />

our campaign communications by<br />

working with an external media agency.<br />

This is so that our messages can be seen<br />

more often and in more places by learner<br />

drivers and help encourage them to<br />

check that they are completely ready<br />

before taking their test.<br />

Transforming the driver services<br />

delivery model<br />

LR: We’re creating a modern, flexible<br />

driver testing service that will look at<br />

different ways to deliver driving tests.<br />

This will allow us to see whether we can<br />

be less dependent on a fixed estate and<br />

react where the road and traffic<br />

conditions near a centre have evolved<br />

and no longer provide the best<br />

environment in which to assess a<br />

candidate’s ability to drive.<br />

We recently began trials at two driving<br />

test centres Doncaster and Birmingham<br />

(Kings Heath) to see whether there is<br />

potential for the practical test to be less<br />

dependent on fixed estate and building<br />

on current and future technologies.<br />

A new approach to training<br />

We’re supporting training organisations<br />

to carry out effective manoeuvres tests<br />

and reintroduce training for new<br />

delegated vocational examiners for<br />

resilience and flexibility. We’ll<br />

also explore conducting driving<br />

tests from locations other<br />

than our driving test centres.<br />

We want to explore the<br />

benefits to you and your<br />

pupils of having more flexible<br />

Loveday Ryder<br />

06 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Your responses ... How ADIs<br />

responded to the blog ...<br />

The DVSA is looking at changes to its<br />

fixed estate test centres<br />

options of where candidates can sit their<br />

tests.<br />

MSA GB says: Flexibility in delivery to<br />

take into account changing circumstances<br />

is always welcome but it can’t come at<br />

the expense of stability. We can see the<br />

attraction for the DVSA of dispensing<br />

with the fixed estate but it does throw<br />

up a number of problems: Where do<br />

pupils/trainers wait? What facilities are<br />

available to candidates?<br />

Changes to the assessment process for<br />

ORDIT<br />

LR: We will be increasing the number<br />

of examiners who can do Official Register<br />

of Driving Instructor Trainer (ORDIT)<br />

assessments for both new applicants and<br />

current members whose registrations<br />

have lapsed.<br />

We will also be updating the<br />

assessment process to continue work to<br />

raise professional standards and ensure<br />

learner drivers (and instructors) have<br />

access to the highest quality tuition<br />

possible.<br />

MSA GB says: ORDIT has felt unfit for<br />

purpose for some time. We would<br />

welcome positive changes to this scheme.<br />

Continued on page 8<br />

On ORDIT...<br />

...To be honest it would be a much<br />

more satisfactory if DVSA steps away<br />

from ORDIT altogether. DVSA could<br />

then concentrate on L tests.<br />

ORDIT, being totally independent,<br />

could focus on instructor training and<br />

testing, ie, ORDIT training a<br />

requirement for PDI from the outset,<br />

testing over the period of the pink<br />

licence by ORDIT trainer not associated<br />

with the sponsoring school.<br />

For existing ADIs, proof of attending<br />

ORDIT training and CPD in order to<br />

remain on the register.<br />

On waiting times...<br />

...Put a temporary ban on all private<br />

non-dual controlled cars taking the<br />

category B test. This way you’ll avoid<br />

those people who turn up but are not<br />

test ready and also, as you have no<br />

dual controls, put examiners at an<br />

unnecessary risk.<br />

If an ADI turns up, say, three times<br />

in a set period and it’s clear that all the<br />

pupils were not test-ready, then that<br />

ADI is banned from taking pupils to<br />

test for 21 days<br />

It’s a win-win for everybody...<br />

...Waiting times for driving tests in<br />

most major cities and large towns are<br />

still over six months. I don’t see any<br />

improvements. Some test centres in<br />

rural areas with very low populations<br />

have a short waiting time such as 8-12<br />

weeks which is helping to bring the<br />

average down but it’s very misleading.<br />

There is a massive black market for<br />

short notice tests in the big cities and<br />

towns which the DVSA can’t control.<br />

The DVSA made some efforts a while<br />

back after being exposed by the BBC<br />

news - but why did it have to take<br />

exposure from the BBC for them to act?<br />

They knew about the black market<br />

tests after the lockdowns.<br />

The DVSA talks a good game but I’m<br />

sorry, not enough is being done to stop<br />

the black market driving tests. Sort the<br />

root cause out – waiting times for<br />

driving tests and the black market will<br />

go away as well!<br />

... How about opening test centres<br />

that were closed in 2008 due to the<br />

stupid EU rules for motorbike<br />

emergency stop. Our local town<br />

Wellingborough test centre closed after<br />

decades of having one. Now we have<br />

one located at an elderly day care<br />

centre for two measly days a week with<br />

two examiners... oh, and a five-month<br />

waiting list.<br />

Return it to a proper five days a<br />

week/ four examiners test centre like it<br />

used to be PLEASE!!<br />

...To be entirely frank, the DVSA<br />

seems less than honest about waiting<br />

times. It claims a reduction of ‘average’<br />

waiting times but it is nothing more<br />

than smoke and mirrors. Where is the<br />

proof of an actual reduction? We don’t<br />

see one.<br />

It makes no sense to keep taking on<br />

more and more PDIs; increasing the<br />

number of ADIs gets more learners into<br />

the system, but at a time when tests<br />

they need are rarer than unicorns.<br />

Until such time as the DVSA is on<br />

top of the waiting list properly, this<br />

situation won’t improve.<br />

...Here’s an idea: Stop failing good<br />

drivers for silly things to keep the<br />

examiners’ pass rates within 10% of<br />

the centre average.<br />

Maybe go easier on those examiners<br />

who flag up anomalies on your system<br />

of KPIs and they won’t feel the need to<br />

fail people unnecessarily.<br />

...Can you not make it that to book a<br />

test, the candidate must quote an ADI<br />

number? No number, no test.<br />

More ADIs’ thoughts on pg 8<br />

NEWSLINK n MARCH 2023 07


News<br />

DVSA focused on<br />

the waiting times<br />

– and changes to<br />

test delivery<br />

Continued from page 7<br />

DVSA chief executive Loveday Ryder<br />

writes:<br />

How electric and autonomous vehicles<br />

can affect our industry<br />

LR: Another area we’ll continue to look<br />

at is how electric and autonomous<br />

vehicles impact on the instruction<br />

delivered by ADIs and if our tests need to<br />

be updated to reflect any changes in<br />

autonomous vehicle technology.<br />

MSA GB says: This is not before time.<br />

When you consider that the majority of<br />

ADIs, when they change their car in the<br />

next three years, are likely to be looking<br />

for an electric/hybrid vehicle that is by its<br />

nature an automatic, the DVSA must<br />

consider whether the current testing and<br />

licensing regime – which can be traced<br />

back nearly 90 years – is fit for purpose.<br />

Improving access to your<br />

performance reports<br />

LR: We will be working with the<br />

Government Digital Service to explore an<br />

accessible online form to improve the<br />

way you can request your performance<br />

reports.<br />

We have lots to accomplish this year<br />

and I’m looking forward to another busy<br />

year working with you to improve our<br />

service and promote a lifetime of safe<br />

driving.<br />

ADIs’ thoughts on the DVSA Despatch blog<br />

On Standards Checks<br />

A CPD approach instead of Standards<br />

Checks would be a far better and more<br />

productive way of raising standards.<br />

On getting test data to ADIs...<br />

If our badge is on display and<br />

therefore recorded on the test, wouldn’t<br />

it be easy enough to email me a copy of<br />

the marks, too?<br />

You say it’s the pupil’s test but if I’m<br />

being assessed too, then surely I should<br />

have a right to know the result?<br />

Fixed estate<br />

Moving away from fixed-estate<br />

testing is one of the best ideas.<br />

Examiner cohort can then rise and fall<br />

with demand. Remote working is<br />

accepted these days and customers<br />

expect services to “come to them”.<br />

Cost savings should be appreciable,<br />

perhaps allowing more flexibility in<br />

staff numbers or other perks to reduce<br />

churn.<br />

Black market tests<br />

The black market for tests was a<br />

problem well before Covid. I’d like to<br />

see some honesty – realistic figures that<br />

are clearly indicating how many more<br />

tests above ‘normal’ have been provided<br />

in order to get the waiting list down.<br />

I feel the DVSA forget we closed our<br />

businesses for nine months. It’s still a<br />

struggle to balance work and income.<br />

We need to know how to adjust our<br />

businesses long term and account for<br />

how long this wait will continue.<br />

Threats from the Information<br />

Commissioner are not going to stop<br />

people selling tests at £100 a time.<br />

You used to give out weekday tests at<br />

short notice. This would create some<br />

movement in the system, but I’ve seen<br />

these are being given away months in<br />

advance.<br />

This gives the ‘driving test dealers’<br />

time to soak up all the dates in advance<br />

and sell on at a premium.<br />

If tests came out at shorter notice<br />

dealers would have less time to react to<br />

the market. Maybe you need to<br />

consider drip-feeding tests. Why load<br />

up multiple dates all at once?<br />

Give independents a chance<br />

I’d even suggest you try to give<br />

something to the independents who are<br />

competing with the larger schools who<br />

can book more tests with more licences<br />

and also pay staff to sit at a computer<br />

all day.<br />

Give us a trainer booking service.<br />

Allocate half the tests a month that we<br />

provide the details two weeks before<br />

the test.<br />

Two quick solutions to waiting times:<br />

1. Cease all check testing and divert<br />

examiners to doing learner tests. Check<br />

tests are stressful and pointless.<br />

2. Allow instructors in particularly<br />

high waiting time areas (cities) to be<br />

able to issue test pass certificates if<br />

candidates pass a mock test.<br />

08 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Photo checks to be used<br />

to combat L-test fraud<br />

The DVSA has added a new measure in<br />

its bid to combat L-test fraud by ensuring<br />

that driving examiners are able to see a<br />

high resolution copy of the candidate’s<br />

provisional licence image on their tablets<br />

at the start of a test.<br />

This will allow examiners to confirm<br />

the candidate’s identity and prevent any<br />

attempts at driving test fraud.<br />

The images are supplied by the DVSA’s<br />

sister agency the DVLA from those sent<br />

by learner drivers when they apply for<br />

their provisional licence.<br />

They will be only made available to<br />

examiners for the start of the test and<br />

will be kept securely at all times.<br />

Further upgrades will be added to the<br />

app used by driving examiners to do tests<br />

this spring to help them spot candidate<br />

fraud and record suspected illegal<br />

activity.<br />

The development comes at a time<br />

when cases of L-test fraud are said to be<br />

at an all-time high, with around 1,000<br />

cases reported each year.<br />

One imposter admitted to police that<br />

she had taken the L-test 150 times on<br />

behalf of other people, earning between<br />

£7-800 each time for a pass.<br />

Inderjeet Kaur was sentenced to eight<br />

months in prison after 63 cases were<br />

proven. Kaur, from Swansea, was happy<br />

to travel as far as Nottingham and<br />

London to take the test on behalf of<br />

women mostly of South Asian descent<br />

who didn’t have a good grasp of English<br />

and had previously failed their test.<br />

The judge at her case believed she had<br />

made as much as £120,000 during her<br />

criminal career, which lasted five years.<br />

James Hartson, prosecuting, said the<br />

case had led to “hundreds of women<br />

taking to the road who were ill-equipped<br />

and ill-prepared to drive safely.”<br />

DVSA staff are trained to spot<br />

imposters, with Kaur being investigated<br />

after examiners said she appeared “far<br />

too relaxed” to be taking her L-test, and<br />

was far too good on the test to be a<br />

nervous candidate.<br />

Examiners will now have<br />

access to the most up-todate<br />

photo of each<br />

candidate to check their<br />

identity before the L-test<br />

NEWSLINK n MARCH 2023 09


News<br />

10 days of strikes set to sweep away<br />

gains in reducing L-test waiting lists<br />

Just when we hoped we were getting on<br />

top of the L-test waiting times...<br />

...the PCS union confirmed that<br />

driving examiners would be taking part<br />

in a rolling programme of strikes over a<br />

10-day period through <strong>March</strong> – and<br />

there could be more industrial action for<br />

the rest of the year, too.<br />

More than 1,600 PCS members will<br />

be involved in the forthcoming strikes,<br />

which start on <strong>March</strong> 6 and run through<br />

to <strong>March</strong> 28.<br />

They are part of the union’s national<br />

campaign on pay, pensions, redundancy<br />

terms and job security, and comes<br />

after similar action by examiners at the<br />

turn of the year. The strikes so far have<br />

caused significant disruption and cost an<br />

estimated £2.8m in lost driving test<br />

revenue. This amounts to around 45,000<br />

lost L-tests – or approximately three per<br />

cent of all L-tests conducted annually.<br />

PCS general secretary Mark Serwotka<br />

said the decision to launch the latest<br />

wave of strikes was not taken lightly, but<br />

the unwillingness of the DVSA and<br />

Government to engage in meaningful<br />

dialogue with the union had forced its<br />

hand. “The government must put forward<br />

concrete proposals to resolve this<br />

dispute,” he said. “The more ministers<br />

choose to ignore members’ concerns over<br />

low pay, the more angry our members<br />

become.<br />

“We cannot ignore the cost-of-living<br />

crisis. Ministers must resolve this dispute<br />

by putting money on the table.”<br />

The strike actions began last year when<br />

PCS held a ballot of members over a<br />

series of issues, including pay, pensions,<br />

jobs and redundancy terms. With a<br />

turnout of 50 per cent in 124 employer<br />

areas, it delivered an 86.2 per cent vote<br />

in favour of strike action – the highest<br />

percentage vote in its history, PCS said.<br />

The PCS wants a 10 per cent pay rise<br />

for driving examiners as well as<br />

improvements to pensions, job security<br />

and no cuts to redundancy terms.<br />

The PCS added: “The problem we<br />

have is the Government isn’t talking to<br />

us. We’ve made it clear we are open to<br />

negotiation but no-one from Government<br />

is prepared to discuss these issues in<br />

meaningful manner.<br />

“The only offer we have had is that the<br />

Government might be able to promise<br />

more money next year, but that’s no good<br />

for our members. They need their income<br />

to rise now, in the face of huge increases<br />

in their cost of living.<br />

“If you look at the position across the<br />

public sector, the Government is being<br />

totally intransigent.<br />

“Further strikes will, sadly, happen<br />

after <strong>March</strong> unless things change in<br />

their negotiating position.”<br />

A DVSA spokesperson said: “DVSA is<br />

working hard to keep any disruption<br />

caused by industrial action to a<br />

minimum, so as many much-needed<br />

appointments will go ahead as possible.<br />

“We are putting in place contingency<br />

measures and are sorry for any<br />

inconvenience.<br />

“We are advising all customers to turn<br />

up for their appointment as usual. L-test<br />

customers who have an appointment on<br />

a day when industrial action is taking<br />

place will be contacted directly with<br />

further information if their driving test is<br />

affected. However, should they wish to,<br />

they can rearrange or cancel their<br />

booking in line with our usual policy.”<br />

What ADIs will find alarming is that on<br />

February 24 the PCS announced that a<br />

new ballot will be held on further<br />

industrial action.<br />

The current strikes are part of the<br />

six-month mandate the law allows after<br />

the vote on this issue in November; a<br />

further postal ballot will be held from<br />

<strong>March</strong> 20-May 9 which, if examiners<br />

back the union, could mean a further six<br />

months of industrial action.<br />

Mark Serwotka said: “We’re sending a<br />

very clear signal to ministers that we’re<br />

not backing down in the pursuit of a fair<br />

deal for our members.<br />

“The pressure is building on ministers.<br />

They must talk to us, listen to our<br />

concerns. They know we’re looking at<br />

escalating our strike action beyond May,<br />

unless they make concessions.<br />

“Our members deserve a fair pay rise<br />

and we will not stop our campaign until<br />

ministers put money on the table.”<br />

What we say:<br />

MSA GB sees no winners in this<br />

dispute. Government and DVSA come<br />

out as ignoring public sector workers,<br />

and examiners look uncaring as to the<br />

impact these strikes have on learners.<br />

But we do see the losers, very clearly.<br />

They are our pupils, who have the<br />

chance to take their L-test snatched<br />

away from them, causing huge stress<br />

and incvenience, and our ADI members,<br />

who see more disruption to their<br />

livelihoods after two years of Covidrelated<br />

problems. Remember, examiners<br />

were paid in full during Covid; ADIs,<br />

while receiving support frmo the<br />

Government, did not.<br />

It is encumbent on all parties<br />

concerned to get around the negotiating<br />

table and resolve this dispute. PCS<br />

claims that the Government is reluctant<br />

to enter into talks at all is incredibly<br />

worrying and frustrating.<br />

10 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

DVSA launches new theory app<br />

DVSA’s official publisher, The Stationery Office (TSO), has<br />

launched an updated version of the theory test kit app.<br />

The app is a great resource to help your pupils learn the<br />

Highway Code and prepare for their theory test. It’s available<br />

to download on both Android and iOS devices.<br />

The updated app includes:<br />

• Measure of test readiness – helping learners know when<br />

they’re ready to take their real test.<br />

• Timed mock tests<br />

• Links out to DVSA Ready to Pass campaign – combining practical and theory tests<br />

• Has a fresh new design – making it easier for users to navigate the app<br />

The app also includes all the official revision questions, interactive hazard perception<br />

clips to help your pupils get ready for their test and a digital copy of The Highway<br />

Code.<br />

The price of the app is still £4.99 and it is available on both Android and iOS<br />

platforms.<br />

If pupils already have the app, they can check their devices’ app store to make sure<br />

they have updated it to the most recent version.<br />

Waiting room<br />

gone for a Burton<br />

Due to refurbishment work at<br />

Burton-on-Trent driving test centre,<br />

the waiting room facilities will<br />

continue to be unavailable until<br />

Wednesday, <strong>March</strong> 8.<br />

Temporary toilet facilities will still<br />

be provided until then.<br />

ADIs are requested to arrive at<br />

least five minutes before their<br />

pupil’s test and wait in their car.<br />

The driving examiner will come to<br />

your car at the time of the test.<br />

The DVSA has already contacted<br />

affected candidates, but if you have<br />

booked their test for them, please<br />

let them know.<br />

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NEWSLINK n MARCH 2023 11


News<br />

DVSA plans for flexible test gather pace,<br />

while NASP asks for ORDIT overhaul<br />

Report of joint meeting of the National<br />

Associations Strategic Partnership (NASP<br />

with DVSA, held on February 7 at<br />

Berkeley House, Bristol<br />

The quarterly meeting was attended by<br />

several senior members of DVSA and all<br />

the NASP associations. The following is a<br />

summary.<br />

The purpose of this meeting was to:<br />

• DVSA to review and provide update<br />

on the previous action points<br />

• DVSA to provide NASP with an<br />

update on driver recovery, driver policy,<br />

ADI registration, ADI examinations,<br />

Ready to Pass? campaign, PDI<br />

advertising and messaging, ORDIT<br />

update, Part 3 and entry level PDI, Pass<br />

Plus and LGV licence evidence<br />

documentation.<br />

DVSA confirmed that they will resolve<br />

the outstanding actions relating to the<br />

organisational chart and contacts list that<br />

NASP had previously requested, and the<br />

proposed appointment of a relationship<br />

manager for NASP to work more closely<br />

with before the next meeting.<br />

DVSA updates<br />

Previous action points: NASP has<br />

concerns on tribunal decisions taking a<br />

long time for their members. DVSA<br />

stated it was out of its control but one<br />

NASP association had an apology from<br />

the judge on the length of time taken for<br />

a decision. NASP will monitor this in the<br />

coming months.<br />

Driving test recovery<br />

DVSA confirmed 695,000 extra tests<br />

have been created as a result of<br />

measures taken by DVSA to reduce<br />

driving test waiting times.<br />

- Recruiting new driving examiners had<br />

created 300,000 slots<br />

- Conducting out of normal hours<br />

testing through overtime, including at<br />

weekends and on public holidays, had<br />

created 190,000 slots<br />

- Asking colleagues who are qualified<br />

to carry out driving tests, but do not do<br />

so as part of their normal duties, had<br />

created a further 120,000 slots<br />

- Converting any unsold motorcycle<br />

tests and vocational tests to car tests<br />

seven days before the test appointment,<br />

had led to 58,000 tests<br />

- Buying back annual leave from<br />

driving examiners had created 20,000<br />

slots<br />

- Inviting recently retired driving<br />

examiners to return to work had created<br />

7,000 slots<br />

DVSA confirmed driving test recovery<br />

has been impacted by industrial action<br />

and the retention of driving examiners<br />

due to retirement and natural turnover.<br />

The agency is considering using driving<br />

test appointment availability data to<br />

provide better indication of waiting times.<br />

This will also help DVSA to identify the<br />

areas where more training is necessary<br />

and additional examiners are required.<br />

NASP voiced concern that test waiting<br />

times would now not improve until late<br />

summer or beyond.<br />

A discussion followed on numbers of<br />

examiners due to retire and how the<br />

waiting times could possibly be<br />

improved. One suggestion was for ADIs<br />

to be able to swap tests that they have<br />

booked with other instructors without<br />

having to phone to do so, as it is time<br />

consuming. DVSA said they had not<br />

taken this into account and it may<br />

consider for the future.<br />

Transformation of test delivery<br />

DVSA is piloting a ‘flexible driving test<br />

service’ and how the driving test process<br />

might change in the future with the<br />

development in technology. A number of<br />

locations have been confirmed and will<br />

be revealed soon.<br />

The pilot will involve non-testing<br />

locations such as community buildings or<br />

sports and retail centres and will be<br />

evaluated.<br />

Those wishing to read more on this<br />

can read it by clicking the panel.<br />

Click here for details<br />

Agile test delivery<br />

NASP welcomed the plans to develop<br />

test centre delivery, to make it more agile<br />

and resource efficient.<br />

They raised a concern that the plan to<br />

‘share’ facilities with third party owned<br />

sites may give the agency less control of<br />

test facilities and could lead to churn of<br />

centres if the third-party owners of the<br />

sites decided to end the arrangement, etc.<br />

DVSA is mindful of this risk and would<br />

be working to build relationships with the<br />

partners where that wouldn’t be such a<br />

vulnerability.<br />

NASP asked for assurance that all new<br />

sites will have toilet facilities for their<br />

customers. DVSA agreed that that would<br />

be part of the search criteria.<br />

Driver policy<br />

DVSA is giving examiners access to<br />

photographs of candidates from the<br />

DVLA records (see page 11), to help<br />

identify imposters. The feedback from<br />

examiners who have been trialling the<br />

new feature has been positive (this<br />

service was rolled out to all examiners in<br />

the week of 13 February 2023).<br />

DVSA explained the changes to OBS<br />

terms and conditions and asked NASP<br />

for feedback on the changes.<br />

NASP asked again about long awaited<br />

results of the consultation. DVSA<br />

confirmed that the results will be<br />

published in the very near future and<br />

discussed with NASP ahead of being<br />

12 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

published. *(see note at foot)<br />

DVSA gave an update on DBS/<br />

instructor application volumes and what<br />

links should be used to obtain the correct<br />

checks. NASP gave feedback on what<br />

would help direct them and their<br />

members to the correct place.<br />

ORDIT<br />

DVSA gave an update on ORDIT and<br />

the work that has gone into updating<br />

this. It was discussed and there are<br />

further updates to come.<br />

NASP said the whole qualification<br />

process should be overhauled and an<br />

opportunity taken to improve standards.<br />

NASP also asked for clarification on how<br />

the training notes for ORDIT trainers can<br />

be discussed during an engagement call<br />

and if they are still actually viewed prior<br />

to the assessment on the ORDIT test day.<br />

DVSA updated on PDI advertising and<br />

what should and should not happen.<br />

NASP voiced their concerns with<br />

examples of replies to members from<br />

DVSA which were contradictory. DVSA<br />

will have another look at wording to<br />

make sure it is clear.<br />

NASP asked whether newly qualified<br />

ADIs came under the TIP triggers for<br />

their first Stands Check. DVSA aims for a<br />

check to take place within the first 12<br />

months, but if TIP indicators give cause<br />

for concern they can be prioritised.<br />

ADI Examiners<br />

DVSA updated on the demand for Part<br />

2 and 3 tests and the impact this was<br />

having on standard checks. They are<br />

starting to look to retrain some examiners<br />

to help with the Parts 2 & 3 backlog.<br />

Test centre open days<br />

DVSA explained test centre open days<br />

were put on hold due to industrial action<br />

but will start being held again.<br />

NASP asked whether there was a<br />

standard operating procedure to be used<br />

to make sure there is standard approach<br />

to inviting external organisations to<br />

attend the events. DVSA suggested<br />

creating one, to ensure the requirements<br />

for test centre open days are clear and<br />

that branding, messaging and<br />

educational focus is clear and consistent<br />

across all test centres.<br />

NASP suggested that DVSA should<br />

consider engaging with local<br />

communities via test centres in areas<br />

with higher fail rates and higher car<br />

related accidents and fatalities.<br />

DVSA to share test centre open day<br />

blog posts for ADIs with NASP to review.<br />

Ready to Pass? campaign<br />

DVSA confirmed that the updated<br />

Ready to Pass campaign website had<br />

gone live. The agency also provided<br />

feedback on the webinar run by the<br />

Warwickshire Road Safety group and<br />

said it plans to develop a proposal for a<br />

DVSA-run ‘Ask the Expert’ Q&A webinars<br />

DVSA plans to share facilities with third<br />

party owners for L-tests was a<br />

concern... but it assured NASP that<br />

toilet facilities would be part of the<br />

search criteria...<br />

What can an observer sat in the<br />

back of the car during a test do?<br />

Take notes is one thing – though a<br />

guidance message is on its way to<br />

ADis and examiners<br />

for learners and their parents<br />

DVSA said it would like more ADIs to<br />

offer mock tests and if adding it on the<br />

‘find you nearest’ website or running<br />

mock test webinars would be beneficial.<br />

NASP believes mock test training<br />

should be part of the qualifying process<br />

and included by trainers.<br />

Clarification was given over what an<br />

observer sitting in the back of a test was<br />

allowed to do, and that this did include<br />

being able to take notes. DVSA will<br />

produce a guidance message for ADIs<br />

and examiners soon.<br />

AOB<br />

NASP raised concerns over the CEO’s<br />

recent letter and blog posts to ADIs; this<br />

had been received negatively by many<br />

ADIs. Given the current state of L-test<br />

waiting times, this was not the time to<br />

be sending out an email that appeared to<br />

be just celebrating DVSA successes.<br />

NASP gave feedback from their<br />

members on the remarks in the letter<br />

about bringing pupils who are ready for<br />

test.<br />

NASP asked for an update on Pass<br />

Plus. DVSA confirmed people are still<br />

doing this, but far fewer. It is on a to-do<br />

list for revamp and the entire package<br />

will be reviewed.<br />

Finally, NASP asked for their previous<br />

queries on examiner uniformity and<br />

quality assurance to be looked into.<br />

* Editor’s Note: The mystery of the<br />

disappearing consultation<br />

NASP is pressing for details on the<br />

consultation held in January 2022, on<br />

new L-test measures.<br />

The consultation included ideas such<br />

as extending the period that unsuccessful<br />

car candidates must wait before applying<br />

for another car test, extending the period<br />

in which a cancelled car test will result in<br />

a lost test fee, and changing the eyesight<br />

test so it can be carried out in any light<br />

conditions.<br />

We will let you know when the results<br />

are found!<br />

NEWSLINK n MARCH 2023 13


News<br />

Conference 2023 moves online –<br />

but will still deliver great CPD<br />

MSA GB Conference<br />

Time: 10am - 1pm,<br />

Date: 11th <strong>March</strong><br />

via ZOOM<br />

Cost: Free of charge<br />

With regret, we have had to take the<br />

decision to move our face-to-face<br />

conference, AGM and awards this year<br />

to an online event.<br />

If you would like to attend the virtual<br />

event, it will take place between 10am<br />

-1pm on the 11th <strong>March</strong>, via ZOOM.<br />

Please contact us at info@msagb.com<br />

with the email address you would like<br />

us to use, and we will send you the<br />

joining instructions nearer the time.<br />

Apologies for the obvious<br />

disappointment in not having a face-toface<br />

event, but it seems that in this<br />

post-COVID era, there is still a preference<br />

for online rather than in-person events of<br />

this kind.<br />

We are also very aware of how busy<br />

many of you are at this time, which has<br />

no doubt influenced some members.<br />

A great opportunity for CPD and<br />

to learn more about what’s<br />

happening in the industry<br />

Please be reassured that despite<br />

moving to a virtual format, this is still an<br />

incredible opportunity to hear the latest<br />

industry news and harness the<br />

knowledge of our expert line up of senior<br />

DVSA and industry representatives.<br />

Our speakers will offer an in-depth look<br />

at the current issues facing the driver<br />

training and testing sector as we all<br />

wrestle with increased L-test waiting<br />

times, new technology and changes to<br />

the way we teach driving, and the<br />

expectations that come with that.<br />

SPEAKERS<br />

DVSA – Peter Hearn<br />

Peter Hearn is the<br />

Director of Operations<br />

(North) at the DVSA<br />

in May 2017. He had<br />

been covering the role<br />

since April 2017 and had<br />

been Acting Director of Operations for all<br />

of DVSA since July 2016.<br />

Peter previously held positions at the<br />

Vehicle and Operator Services Agency<br />

(VOSA).<br />

As director he is responsible for<br />

delivering driving test and vehicle testing<br />

services in the North East, North<br />

West, West Midlands, Scotland and<br />

Wales.<br />

He will give us an updated<br />

presentation on where DVSA are at<br />

the time, followed by an open<br />

question time session.<br />

Peter will be<br />

accompanied by other<br />

senior DVSA personnel.<br />

Confident Drivers –<br />

Kevin and Tracey Field<br />

(right)<br />

Kevin and Tracey Field<br />

from Confident Drivers are<br />

leading industry experts, helping anxious<br />

drivers transform their feelings about<br />

driving and get back on the road through<br />

driving confidence coaching, stress<br />

management techniques and online<br />

driving confidence courses.<br />

If you are an ADI who would like to<br />

offer mindfulness and stress<br />

management resources to your pupils to<br />

help manage their nerves, this should<br />

not be missed.<br />

Kevin is a personal development<br />

coach, NLP practitioner, and a grade A<br />

ORDIT registered instructor.<br />

Tracey is a mindfulness teacher<br />

qualified in stress management<br />

techniques and recently<br />

completed her<br />

psychology degree with<br />

The Open University.<br />

Together they have<br />

combined their skills<br />

and knowledge and<br />

applied them to<br />

driving anxiety,<br />

stress and nerves.<br />

Kev and Tracey<br />

run training<br />

courses for ADIs<br />

who want to<br />

understand more<br />

14 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

about how to help their nervous students<br />

and are regular speakers at driver<br />

training industry events, as well as being<br />

the hosts of The Driving Confidence<br />

Podcast.<br />

Tri-Coaching Partnership Ltd<br />

– Graham Hooper<br />

Graham is a coach and mentor to<br />

driver trainers and is passionate about<br />

road safety and using<br />

coaching for driver<br />

development to make<br />

a difference to ADIs /<br />

PDIs and their<br />

clients.<br />

He has been an ADI<br />

and trainer for 28 years<br />

and has invested heavily<br />

in his own CPD. He is co-managing<br />

director of Tri-Coaching Partnership, the<br />

number one supplier of ADI CPD.<br />

His presentation will show the four<br />

fundamental skills that an ADI/PDI<br />

should have to make feedback an<br />

effective learning tool, and how feedback<br />

is used to be client centred and on point.<br />

These key skills show how without<br />

effective feedback, both you and the<br />

client can get lost on the journey of<br />

learning.<br />

We hope to see you – online – on the<br />

11th <strong>March</strong>, from 10am<br />

Want to know more?<br />

You can find out the latest on<br />

the Conference by visiting our<br />

website, at msagb.com<br />

Details of the AGM agenda and<br />

the Conference programme can<br />

also be found at msagb.com<br />

TO REGISTER TO ATTEND,<br />

email us at<br />

info@msagb.com<br />

You will then be sent the link to<br />

the Conference<br />

Warning as DVLA slips behind<br />

on driving licence applications<br />

following a medical condition<br />

ADIs who have been forced to<br />

surrender their driving licences<br />

because of a temporary medical<br />

condition have been warned they face<br />

a lengthy wait before their application<br />

is processed by the Driver and Vehicle<br />

Licensing Agency (DVLA).<br />

The agency is currently failing to<br />

meet its own relaxed targets on<br />

processing applications as it struggles<br />

to get its customer service standards<br />

back on track after the pandemic.<br />

While its target – which before the<br />

pandemic was set at four weeks to<br />

handle a request for a driving licence<br />

to be returned after a medical issue –<br />

was pushed back to handling 90 per<br />

cent of cases in 90 days, it is only<br />

achieving this in just over 60 per cent<br />

of cases. Some applicants have<br />

complained of the DVLA taking up to<br />

six months to review a driving licence<br />

application, with drivers being left in<br />

the dark as contacting the DVLA staff<br />

can be challenging at times.<br />

A spokesman for the Heycar<br />

website, which launched the<br />

investigation, said the problem of slow<br />

processing of medical licence<br />

applications was having a severe<br />

impact on those affected. “These<br />

drivers are often over 70, living in<br />

remote areas, who rely on their cars<br />

as a vital lifeline to attend medical<br />

appointments, do their shopping or to<br />

visit friends and relatives.<br />

“While some may be able to drive<br />

while their application is being<br />

processed, not all can.”<br />

Reasons for th DVLA’s problems<br />

centre on an increasingly fractious<br />

relationship between management<br />

and staff. One spokesperson for the<br />

PCS union, which represents many of<br />

the DVLA workforce in Swansea, said<br />

morale was low and that all<br />

management suggestions were now<br />

being treated with acute suspicion.<br />

Recent industrial action as part of the<br />

PCS union’s national pay and<br />

conditions dispute have not helped<br />

the situation either.<br />

Driving medical checks were<br />

“deprioritised” by the Department of<br />

Health and Social Care (DHSC) during<br />

the pandemic, and as recently as<br />

January 2022 few were being<br />

processed.<br />

The unavailability of experts to give<br />

opinions on complex medical<br />

conditions is also causing difficulties.<br />

To help reduce waiting times, the<br />

DVLA has added new online services<br />

and opened customer service centres in<br />

Swansea and Birmingham which are<br />

focused on medical applications. In<br />

addition, from July last year, the law<br />

was changed to enable healthcare<br />

professionals other than doctors to<br />

complete DVLA medical questionnaires.<br />

One of the other problems the DVLA<br />

has had in responding to queries from<br />

the public is that it has invested<br />

heavily in Chatbot services to speed<br />

up customer contacts – but medical<br />

queries cannot be answer this way.<br />

Notifiable medical conditions for<br />

which drivers need to re-apply for a<br />

driving licence include: diabetes (or<br />

taking insulin); epilepsy; glaucoma;<br />

heart conditions (including atrial<br />

fibrillation and pacemakers); sleep<br />

apnoea; strokes; and syncope<br />

(fainting).<br />

NEWSLINK n MARCH 2023 15


News<br />

BHS launches campaign as Highway Code<br />

revision fails to reduce horse incidents<br />

The British Horse Society (BHS) has used<br />

the first anniversary of the major revision<br />

of the Highway Code to appeal for more<br />

consideration to be shown by vehicle<br />

drivers to horse and riders on the roads.<br />

In the 2022, the revised Highway Code<br />

pressed the need to do more to protect<br />

vulnerable road users, particularly<br />

pedestrians and cyclists.<br />

But equally, horses and riders had a<br />

more powerful presence in the Code than<br />

previously, with three curcial changes:<br />

• The introduction of a Hierarchy of<br />

Road Users stated that those in charge of<br />

vehicles that can cause the greatest harm<br />

in the event of a collision bear the<br />

greatest responsibility to take care and<br />

reduce the danger they pose to others.<br />

In this, equestrians are viewed<br />

alongside cyclists, pedestrians, and<br />

motorcyclists in this new hierarchy.<br />

• Guidance on the safe passing<br />

distances when overtaking or approaching<br />

horses was confirmed. The Code’s guide<br />

is for cars and vans to pass horses and<br />

horse-drawn vehicles at speeds under<br />

10mph and allow at least two metres<br />

space.<br />

• Inappropriate speeds must be<br />

avoided, as they are intimidating and<br />

deter people from riding horses.<br />

Despite this new guidance in place,<br />

however, the number of road incidents<br />

involving horses continues to rise, with<br />

two horses killed on Britain’s roads<br />

already in 2023.<br />

This follows the 68 equine deaths<br />

logged via the BHS’s ‘Horse I’ app in<br />

2022, with an additional 125 injured<br />

along with 139 riders.<br />

In total the equine charity received<br />

details of 3,552 equine-related road<br />

incidents over the past year, which is a<br />

notable 21 per cent increase on the<br />

number reported in 2021.<br />

To combat this worrying trend, BHS<br />

has launched a new campaign to raise<br />

concern and is calling for urgent action,<br />

expressing fears that too many drivers are<br />

not aware of the guidelines in place.<br />

Through this campaign and its key<br />

messages, BHS hopes to:<br />

• Drive greater awareness of the<br />

Highway Code changes<br />

• Raise awareness of why it’s so<br />

important to pass horses safely<br />

• Reduce the number of incidents<br />

involving horses on UK roads.<br />

The call to action:<br />

A spokesperson said: “At the BHS, we<br />

continue to inform drivers and create<br />

‘‘<br />

68 equine deaths were<br />

logged via the BHS’s ‘Horse<br />

1’ app in 2022, with an<br />

additional 125 being injured.<br />

There were 129 riders<br />

injured, too<br />

‘‘<br />

awareness about how to safely pass<br />

horses on the roads through our Dead<br />

slow campaign.<br />

“The key messages of ‘Dead Slow’<br />

reinforce the Highway Code changes,<br />

recommending four steps for drivers when<br />

passing horses on the road:<br />

If I see a horse on the road then I will …<br />

• Slow down to a maximum of 10mph<br />

• Be patient – I won’t sound my horn<br />

or rev my engine<br />

• Pass the horse wide and slow, leaving<br />

at least 2m distance<br />

• Drive slowly away<br />

We are also encouraging all riders, and<br />

the wider public, to continue to report<br />

incidents through our Horse I app or at<br />

horseincidents.org.uk.<br />

The more incidents that are reported,<br />

the more the BHS can do to protect the<br />

rights of horse riders on Britain’s roads.<br />

The general public can also donate to<br />

the BHS to help support future equine<br />

safety projects.<br />

To learn more visit www.bhs.org.uk<br />

16 NEWSLINK n MARCH 2023


News<br />

DVSA tightens up rules for bike<br />

trainers’ standards checks<br />

New requirement for DBS<br />

checks to bring them in line<br />

with ADIs, and trainers will<br />

have to teach more than one<br />

rider on their standards check<br />

The DVSA has announced two changes<br />

to motorcycle trainer assessment and<br />

authorisation as part of its strategy<br />

continually raising the standards of<br />

motorcycle instruction.<br />

The changes, which come into force<br />

from April 3, are:<br />

• Introducing basic Disclosure and<br />

Barring Service (DBS) checks for new<br />

and existing motorcycle trainers<br />

• Requiring trainers to teach a<br />

minimum of two pupils during their CBT<br />

(compulsory basic training) standards<br />

checks.<br />

DBS checks<br />

From April 3 all motorcycle instructors<br />

must get a basic DBS check when they<br />

renew their existing licence. Anyone<br />

applying to become a motorcycle<br />

instructor for the first time will need to<br />

get a basic DBS check when they apply.<br />

Basic DBS checks are available from<br />

GOV.UK.<br />

Chief Driving Examiner and Head of<br />

Rider Policy, Mark Winn, said: “The<br />

requirement for a basic DBS check brings<br />

motorcycle instructors more closely in<br />

line with approved driving instructors for<br />

cars, who are already required to have a<br />

DBS check as part of their registration<br />

process.<br />

“It will provide greater assurance that<br />

people working in motorcycle training<br />

and those who are approved or<br />

authorised by DVSA are suitable to work<br />

with the public, teach pupils of all ages<br />

and uphold the integrity of the register.”<br />

A basic DBS disclosure currently costs<br />

£18 in England and Wales and £25 in<br />

Scotland.<br />

DVSA will contact instructors when<br />

their certificate is due for renewal. The<br />

instructor will then need to obtain a<br />

basic DBS disclosure certificate and send<br />

it to DVSA electronically along with their<br />

renewal application.<br />

Those applying for registration must<br />

tell DVSA about any previous offences or<br />

convictions as part of their application.<br />

Previous minor offences do not<br />

automatically stop someone from<br />

becoming an instructor,<br />

Even a more serious offence<br />

committed as a young person or young<br />

adult many years ago might not prevent<br />

someone automatically from becoming<br />

an instructor. The Rehabilitation of<br />

Offenders Act must be considered,<br />

and each case will be considered<br />

individually.<br />

You can read more about<br />

DBS checks in England and<br />

Wales HERE; and for<br />

Scotland HERE.<br />

Mark Winn<br />

Standards checks<br />

The other change sees all CBT<br />

standards checks being required to<br />

include at least two pupils.<br />

The DVSA says it is making this<br />

change to reflect real-life training, as<br />

most motorbike training courses involve<br />

small groups of 2-4 pupils rather than<br />

one-to-one training.<br />

Exceptions may be made in<br />

circumstances where one-to-one training<br />

is required (for example, where<br />

candidates have additional needs).<br />

Mark commented: “Most courses are<br />

structured around a 4:1 and 2:1 ratio;<br />

yet our analysis of planned standards<br />

checks show these are typically<br />

conducted at a 1:1 ratio and with<br />

a repeat trainee on an<br />

automatic machine.<br />

“It is only right that the<br />

instructor’s ability to train<br />

more than one trainee at<br />

the same time forms part of<br />

the standards check.<br />

“That’s why, from April 3,<br />

18 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

‘‘<br />

The standards check will not<br />

be considered acceptable if<br />

there is only one trainee and<br />

will be treated as a failed<br />

standards check...<br />

‘‘<br />

“Most<br />

courses are<br />

structured<br />

around a<br />

4:1 and 2:1<br />

ratio”, as<br />

this course<br />

is at<br />

Camriders...<br />

all standards checks must include at<br />

least two pupils. Unless our records<br />

show the ATB routinely structures their<br />

training courses on a 1:1 ratio, or a<br />

trainee drops out part way through the<br />

course, the standards check will not be<br />

considered acceptable if there is only one<br />

trainee and will be treated as a failed<br />

standards check.”<br />

Motorbike instructors are authorised to<br />

teach up to four pupils during elements A<br />

to D of CBT, and two pupils on road<br />

during both CBT and direct access<br />

scheme training.<br />

Mark added: “If the trainer can show<br />

there is a clear reason for only having<br />

one trainee it will be taken in to account.<br />

So, for example, if the trainer is working<br />

with a candidate with additional needs or<br />

a bike breaks down part way through the<br />

training course, the 1:1 standards check<br />

can be accepted.<br />

“The rest of the standards check will<br />

stay the same, with trainers being<br />

marked on the same 17 areas of<br />

competence as they are now. ”


News<br />

ET is alive and well and running the<br />

traffic department in Clevedon...<br />

Colin Lilly<br />

Editor, MSA GB <strong>Newslink</strong><br />

A<br />

Last month we looked at the wavy road<br />

markings that had appeared in Clevedon,<br />

North Somerset. You may recall that the<br />

story gained some traction in the<br />

mainstream national media, too.<br />

Well, here’s the update. The wavy lines<br />

remain but there have been more bizarre<br />

happenings.<br />

I thought I would return to view the<br />

recent developments. I was pleased to<br />

see workmen’s huts, barriers and cones<br />

were gone. Good, I thought, we now<br />

have the finished project.<br />

The wavy lines remain (Photo A, on<br />

this page) but these have now been<br />

joined by a large blank circle at the road.<br />

(Photo B, on the facing page).<br />

Locals have been having a field day on<br />

social media, likening it to a crop circle<br />

left by aliens. Some other suggestions<br />

include a sumo wrestling ring, a folk<br />

dance area and a site for a hot tub.<br />

I am tempted to go along with the first<br />

suggestion and that the aliens have<br />

already landed and infiltrated the minds<br />

of local traffic engineers, with the aim of<br />

introducing the road system used in their<br />

galaxy. It’s all a precursor for an invasion!<br />

If anyone finds these photos<br />

unbelievable I must confess to using<br />

Photoshop to remove a smiley face<br />

someone had painted on it.<br />

When questioned by a resident about<br />

the markings a North Somerset Council<br />

spokesperson is reported to have said:<br />

“The circle was in place by Tuesday<br />

morning and is a part of a new<br />

roundabout layout which will help control<br />

the flow and speed of traffic.<br />

“A ‘buff’ surface will be applied to the<br />

circle in the spring, which vehicles will<br />

be able to drive over.”<br />

I feel the definition of roundabout has<br />

become a little cloudy here. There is little<br />

room for anything larger than a bicycle to<br />

go around the circle, perhaps someone<br />

mistook diameter for radius.<br />

When asked about the lack of Give<br />

Way signs and markings, the<br />

spokesperson added that the drivers<br />

should treat the new roundabout layout<br />

like any other, by giving way to other<br />

road users.<br />

So when is a roundabout not a<br />

roundabout?<br />

No worries; less than 48 hours after I<br />

took these photos a crew of workman<br />

arrived at dead of night to burn these<br />

‘‘<br />

Locals likened the blank<br />

circle to a crop circle left by<br />

aliens... perhaps they are<br />

introducing the same road<br />

system as they have on<br />

their own planet...<br />

‘‘<br />

makings off – something which probably<br />

did wonders for the new surface.<br />

(Photo C. published by the local Save<br />

Our Seafront campaign, on the facing<br />

page)<br />

Immediately after the markings were<br />

replaced by mini-roundabout centre<br />

markings – but still no Give Way lines.<br />

(See Photo D)<br />

Maybe next month I will have another<br />

tale from the bizarre town I used to call<br />

home.<br />

On a serious note, often I find it<br />

difficult to write articles such as this one<br />

in fear of the libel laws. I always think of<br />

libel as not necessarily untrue but<br />

something which can be facts presented<br />

in a way that may be unpalatable to the<br />

subject. Am I upsetting the council by<br />

lampooning them? It is not helped by the<br />

fact that my Council Tax contributes to<br />

this farce... so I deal with it by using a<br />

little humour.<br />

CONTACT<br />

To comment on this article or any other<br />

issue surrounding driver training and<br />

testing, contact Colin via<br />

editor@msagb.com<br />

20 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

B<br />

C<br />

The evolution of road<br />

traffic marking chaos.<br />

Top, Photo B shows<br />

the empty circie<br />

painted on the road in<br />

the style of a miniroundabout...<br />

Photo C, council<br />

workmen pay a visit<br />

in the dead of night to<br />

remove it...<br />

and Photo D, after all<br />

the fuss, what looks<br />

like a small but<br />

standardised<br />

mini-roundabout ...<br />

D<br />

New rules on<br />

scooters call<br />

The European Transport Safety<br />

Council (ETSC) and the Parliamentary<br />

Advisory Council for Transport Safety<br />

(PACTS) have set out what they say<br />

should be a minimum safety standard<br />

for powered scooters.<br />

Included in the new strategy is a<br />

20 km/h factory-set speed limit, larger<br />

wheels, a ban on passengers and<br />

pavement riding, compulsory helmets<br />

and a minimum age for riders of 16.<br />

The report is in response to the<br />

rapid growth of e-scooter usage over<br />

the last five years, and an associated<br />

increase in deaths and serious<br />

injuries. It takes into account a wide<br />

body of data, hospital studies, vehicle<br />

safety testing and research from<br />

across Europe and beyond.<br />

The regulatory picture for e-scooters<br />

is currently mixed, with considerable<br />

variations across Europe in rules on<br />

minimum age of riders, maximum<br />

power and speed, use of helmets and<br />

other aspects. The report also calls for<br />

common technical standards to be<br />

introduced as far as possible.<br />

The most important two regulations<br />

would mandate a minimum riding age<br />

of 16, or an age limit aligned with the<br />

minimum age for riding a moped; and<br />

for helmets to be compulsory. This is<br />

already the case in Denmark, Finland,<br />

Greece and Spain, while seven other<br />

European countries that allow children<br />

to ride scooters require helmets.<br />

There should also be a ban on<br />

riding with passengers, on pavements,<br />

while using a handheld mobile phone<br />

and under the influence of alcohol or<br />

drugs.<br />

PACTS and ETSC point out that<br />

many of its existing recommendations<br />

for safety improvements for vulnerable<br />

road users, such as 30 km/h speed<br />

limits, separated networks of cycle<br />

lanes, low traffic zones and higher<br />

levels of enforcement, will benefit all<br />

road users, including e-scooter users.<br />

CLICK HERE for more details on<br />

the report<br />

NEWSLINK n MARCH 2023 21


News<br />

Police nab ADI for using phone on lesson<br />

Another ADI has risked his livelihood<br />

after police spotted him on his mobile<br />

phone while conducting a driving lesson,<br />

resulting in this tuition car being pulled<br />

over and a traffic offence report being<br />

handed out.<br />

The incident took place on January 31<br />

in Salford, Greater Manchester, after<br />

police spotted a white Toyota being<br />

driven by a learner while the ADI was<br />

using his handheld device.<br />

To make matters worse, the instructor<br />

was so “engrossed in his mobile phone<br />

call”, police said, that he failed to spot<br />

the officers’ visual request for him to<br />

stop, and they were forced to add a little<br />

‘light music’ to the air to grab his<br />

attention.<br />

Greater Manchester Police issued a<br />

Traffic Offence Report (TOR) for using his<br />

mobile phone while supervising a learner<br />

driver on a lesson.<br />

After the car was stopped, the police<br />

published a picture of it next to an officer<br />

– proof that there can be such a thing as<br />

bad publicity.<br />

In a post, GMP Traffic said: “The<br />

instructor of this learning vehicle was so<br />

engrossed in his mobile phone call he<br />

failed to notice the #RPTF patrol on<br />

Great Clowes Street.<br />

“Luckily his student did and kindly<br />

pulled over.<br />

“Instructor issued with TOR for using a<br />

mobile phone under tuition.”<br />

The incident provoked a spot of<br />

outrage from the safe drivers of Greater<br />

Manchester, who posted on the<br />

Manchester Evening News’ Facebook<br />

page a number of unflattering comments.<br />

One wrote: “People are paying good<br />

money for inferior services! This<br />

instructor needs his licence rescinding!”<br />

Another said: “This is a duty of care<br />

towards his or her pupils, disgusting<br />

behaviour”.<br />

There was – possibly predictably – a<br />

chance for others to pile in with tales of<br />

poor behaviour by ADIs, some<br />

unconnected to this incident. “So many<br />

instructors I see doing this. I would be<br />

fuming if I was paying them to play on<br />

phone”, one said.<br />

One said: “I had a driving instructor<br />

who fell asleep. He only woke up when I<br />

went round a bend too fast and the car<br />

swung round the corner. Then on top of<br />

that, said he didn’t know where he was<br />

in the area...” while another person<br />

claimed she had spotted her ADI<br />

“speeding down the road to get to his<br />

next lesson, miles over the speed limit.”<br />

Clearly, there’s a warning here about<br />

how ADIs conduct themselves – and with<br />

a headerboard and decals, it’s not like<br />

the public won’t know who you are!<br />

High price tag putting still public off buying EVs<br />

A Government survey has found that a<br />

significant majority of people believe<br />

battery electric vehicles are too expensive<br />

to buy – with many also having concerns<br />

about the lack of charging provision.<br />

The National Travel Attitudes Study<br />

(NTAS) found that while only four per<br />

cent of respondents currently own or<br />

have use of a plug-in vehicle, 57 per<br />

cent report that they are fairly likely or<br />

very likely to purchase or lease one in the<br />

future.<br />

When it comes to the present, 80 per<br />

cent believe that battery electric vehicles<br />

are too expensive to buy, while 59 per<br />

cent say that there are not enough public<br />

electric vehicle chargepoints.<br />

The Government is keen to encourage<br />

the UK to switch to electric<br />

vehicles. It is banning the<br />

sale of new petrol and<br />

diesel cars from 2030.<br />

The survey shows 55<br />

per cent support or<br />

strongly support the UK<br />

Government’s action to<br />

increase the proportion of<br />

electric vehicles sold by<br />

manufacturers. A majority (72 per cent)<br />

believe that electric vehicles are ‘greener’<br />

than petrol or diesel equivalents.<br />

The most popular factors that would<br />

encourage the public to buy an EV<br />

included lower initial purchase<br />

cost (76 per cent), lower<br />

running costs (75 per cent)<br />

and convenience of recharging<br />

(67 per cent).<br />

More local chargepoints (58<br />

per cent) and environmental<br />

benefits (57 per cent) were also<br />

popular factors.<br />

22 NEWSLINK n MARCH 2023


MSA GB ANNUAL REPORT 2021-22<br />

MSA GB Annual Report 2021-22<br />

Peter Harvey<br />

mbe<br />

National Chairman<br />

MSA GB<br />

Dear member<br />

I am delighted to present the<br />

association’s Annual Report for the<br />

year 2021-22. Long-standing<br />

members will recall that previously<br />

this report has been sent to you as a<br />

standalone publication, but this year<br />

we thought it easier and more<br />

efficient to send it to you as a<br />

separate section of <strong>Newslink</strong>.<br />

On these pages you’ll find all the<br />

information you need about the<br />

association’s year, as well as details<br />

of how we are looking to reorganise<br />

the association to ensure it is a<br />

better fit for the times we live in.<br />

If you have any questions about<br />

this report, please contact either<br />

myself or your area representatives<br />

(see panel on page 29).<br />

The MSA GB Board<br />

The MSA GB Board of Management<br />

is made up of the elected<br />

representatives from each of the<br />

areas and nations of Great Britain.<br />

At a meeting held prior to the<br />

national AGM, the Board elects a<br />

National Chairman and Deputy<br />

Chairman. The Board met several<br />

times during the year under review,<br />

once on a face-to-face basis,<br />

however mainly online because of<br />

concerns over Covid-19.<br />

Board of Management (directors)<br />

n Chairman: Peter Harvey MBE<br />

n Deputy Chairman: Geoff Little<br />

(West Midlands)<br />

(until February 2022*)<br />

n Steven Porter (Scotland)<br />

n Arthur Mynott (Western)<br />

n Graham Clayton (North West)<br />

n Terry Cummins (South East)<br />

n Mike Yeomans (North East)<br />

n Paul Harmes (Eastern)<br />

n Kate Fennelly (East Midlands)<br />

(Retired November 22)<br />

n Tom Kwok (Greater London)<br />

Board members were paid an<br />

attendance allowance of £100 for<br />

each half-day during which they<br />

were engaged on MSA GB national<br />

business, except for Sundays.<br />

Administration<br />

The Board appoints staff to<br />

administer the association. Up until<br />

the end of June 2022, that had been<br />

Kingston Smith Associates<br />

Management, who took care of the<br />

daily running and administration of<br />

the association at our Head Office in<br />

St Albans. In July 2022 the Board<br />

decided to employ CJAM Associates<br />

to manage the day-to-day running<br />

of the association from its head<br />

office in Colchester.<br />

The association has continued to<br />

use several external organisations to<br />

assist with various tasks including<br />

legal advice, publishing, IT and<br />

printing and accountancy.<br />

Finance<br />

The Board would like to thank the<br />

accounting team at Saffron<br />

Accountancy Services Ltd for their<br />

help and assistance. in producing<br />

this year’s accounts. They are printed<br />

on pages 31 and will be published as<br />

usual on www.msagb.com<br />

Membership League<br />

The MSA GB Recruitment league<br />

table is based on net percentage<br />

membership growth/retention over<br />

the year and awards the Ron<br />

Feltham Memorial Cup to the best<br />

performing region.<br />

Congratulations to MSA GB<br />

Eastern who head the table for the<br />

year under review (see table, next<br />

page).<br />

MSA GB Scotland won the John<br />

William Parker Memorial Cup as<br />

runners-up in the membership<br />

growth retention table.<br />

This year the Ian Scoular Shield for<br />

recruiting the most new members<br />

in the region was won by MSA GB<br />

Scotland.<br />

Subscriptions<br />

The association continues to provide<br />

information, representation, services<br />

and support to members at a<br />

subscription within the financial<br />

reach of all ADIs.<br />

MSA GB membership<br />

subscriptions have not risen since<br />

August 2017. The standard fee for<br />

cheque, debit or credit card payers<br />

remains at £70.<br />

There is a discount for those<br />

members opting to pay by direct<br />

debit and we are encouraging more<br />

to sign up to the direct debit system.<br />

The Board will consider the<br />

subscription rates again during the<br />

current year.<br />

Continued on page 24<br />

* Our dear colleague Geoff Little died in February 2022. A memoriam note can be found on page 30<br />

NEWSLINK n MARCH 2023 23


MSA GB ANNUAL REPORT 2021-22<br />

Recruitment Tables<br />

Recruitment/Retention<br />

Winner, the Ronald Feltham Memorial Cup<br />

Eastern<br />

Runner Up, the John William Parker Memorial Cup<br />

Scotland<br />

East Midlands<br />

Western<br />

South East<br />

North West<br />

West Midlands<br />

North East<br />

Greater London<br />

New members recruited<br />

Winner, the Ian Scoular Memorial Trophy<br />

Scotland<br />

North West<br />

South East<br />

Eastern<br />

West Midlands<br />

Greater London<br />

East Midlands<br />

North East<br />

Western/South Wales<br />

Publications<br />

The Board decided to keep our<br />

flagship membership magazine,<br />

<strong>Newslink</strong>, in a digital format, to<br />

ensure a regular flow of information<br />

to members during what has been a<br />

very difficult time for the profession.<br />

The board made the decision to<br />

continue the excellent services of<br />

Chamber Media Services (CMS) to be<br />

our official publishers of <strong>Newslink</strong><br />

and other publications in a digital<br />

format this financial year.<br />

Copies of <strong>Newslink</strong> are hosted on<br />

the Yumpu digital media website<br />

from where members can read the<br />

latest news and features in an easily<br />

accessible format, or download a<br />

copy. A copy is also made available<br />

on the MSA GB website.<br />

The Board would like to place on<br />

record its sincere thanks to our<br />

publishing team for all their hard<br />

work. A special thanks, too, to all our<br />

advertisers who have continued to<br />

maintain their support for our<br />

publications over the past 12 difficult<br />

months, and to all our contributors<br />

and editors from the regions and<br />

nations of the MSA GB who work so<br />

hard to make <strong>Newslink</strong> such a great<br />

read.<br />

Digital media<br />

The Board has continued to review<br />

the MSA GB brand to ensure it is<br />

fully integrated into the digital<br />

24<br />

marketplace.<br />

The Board remains keen to<br />

maintain access to MSA GB<br />

information and services across a<br />

wide variety of platforms.<br />

Our website – www.msagb.com<br />

– has continued to be popular with<br />

members. The site is regularly<br />

updated, and the Board of<br />

Management have had it totally<br />

renewed and updated during this<br />

financial year.<br />

The board decided to introduce<br />

the MSA GB App for all instructors to<br />

download at either Google Play or<br />

App Store, to ensure that the correct<br />

current information is with our<br />

members as soon as its possible.<br />

Some parts of the App are available<br />

only to MSA GB Members, however,<br />

non-members have the opportunity<br />

to join via the App if they so wish.<br />

Social media<br />

The association continues to be<br />

active across a variety of social media<br />

platforms and we continue to<br />

expand our ‘likes’, ‘followers’ and<br />

‘friends’ year on year.<br />

Email<br />

With our expansion in the digital<br />

marketplace, it is even more<br />

important we have your up-to-date<br />

contact information. The Board<br />

requests members to help<br />

themselves by ensuring they keep<br />

MSA GB informed by letting us know<br />

if you change your email address or<br />

your telephone number.<br />

Contact us at info@msagb.com or<br />

01787 221020.<br />

Emails and our App continue to be<br />

a popular way through which<br />

information is passed on to<br />

members.<br />

Organisations<br />

The MSA GB has continued to be<br />

members of the Parliamentary<br />

Advisory Committee on Transport<br />

Safety (PACTS) and the Royal Society<br />

for the Prevention of Accidents<br />

(RoSPA).<br />

Throughout the pandemic, MSA<br />

GB representatives have attended<br />

various, meetings and seminars in<br />

digital format, spoke at numerous<br />

events to promote the MSA GB and<br />

kept instructors informed at local<br />

events wherever possible, through<br />

what has proved to be extremely<br />

difficult times for everyone in the<br />

driver training profession.<br />

EFA<br />

During the year under review, MSA<br />

GB has continued its membership of<br />

the European Driving Schools<br />

Association (EFA). Representatives<br />

from MSA GB attended delegate<br />

meetings on a virtual platform.<br />

NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

National Associations<br />

Strategic Partnership (NASP)<br />

Leading the MSA GB<br />

The major driver trainer<br />

representative bodies have<br />

continued to collaborate through<br />

NASP to work on behalf of the<br />

profession and tackle the many<br />

complex issues affecting the driver<br />

training industry during the<br />

pandemic.<br />

MSA GB takes its turn on a<br />

rotational basis to chair NASP and<br />

has worked closely with the DVSA,<br />

DfT and other Government bodies<br />

over the past year, ensuring<br />

members received up-to-date<br />

information with the current<br />

situation. However, we are<br />

disappointed with the lack of flow<br />

from these agencies on some<br />

occasions, especially with their lack<br />

of ability to reduce the test waiting<br />

times across the majority of the<br />

country.<br />

Annual Conference<br />

Unfortunately, the MSA GB’s<br />

National Annual Conference and<br />

Training Day 2022 had to be<br />

cancelled.<br />

The board decided to hold a virtual<br />

AGM on 19th <strong>March</strong> 2022. This was<br />

very successful, with Driver & Vehicle<br />

Standards Agency’s Peter Hearn, its<br />

Director of Operations, Chris Howes,<br />

Driver Training Policy Specialist,<br />

Nigel Robinson, ADI/CBT<br />

Enforcement Delivery Manager, and<br />

well-known ADI and ADI trainer Bob<br />

Morton all giving excellent<br />

presentations to the large audience<br />

of attendees.<br />

Members’ Insurance<br />

MSA GB still holds Public Liability<br />

Insurance in the sum of £10,000,000<br />

and Professional Indemnity<br />

insurance in the sum of £5,000,000<br />

for the MSA GB and for MSA GB<br />

members engaged in any driver<br />

training that they are qualified to<br />

deliver.<br />

The current policy is provided by<br />

Presidents of the Council of The<br />

Motor Schools Association<br />

1935-1939 J Woodhouse-Oakley<br />

1939-1946 Activities suspended<br />

1946-1955 Col H Atherton<br />

1955-1957 C Tetlock<br />

Chairman of the Motor Schools<br />

Association of Great Britain<br />

1957-1958 H Sands<br />

Hiscox and expires on 29th June<br />

2023; MSA GB will renew this policy<br />

on the due date or purchase a new<br />

policy with similar cover.<br />

• The Public Liability Insurance<br />

protects members where a third<br />

party makes a claim, caused by the<br />

negligence of a member, for<br />

personal injury or damage to<br />

property, not belonging to the<br />

member, when outside the car.<br />

• The Professional Indemnity<br />

Insurance covers MSA GB members<br />

in case of action taken against them<br />

by a third party for professional error,<br />

negligence, or omission in the<br />

professional advice they give to the<br />

public.<br />

Call MSA GB on 01787 221020 or<br />

see www.msagb.com<br />

Advice<br />

During the year under review there<br />

has been a continuing demand<br />

from members coming forward for<br />

help and to receive advice on a wide<br />

variety of matters, not least how to<br />

handle the extremely long waiting<br />

times for driving tests across the<br />

country.<br />

In Memoriam<br />

Sadly, over the year under review, we<br />

lost a number of dear friends,<br />

including Peter Barnes, (North West)<br />

and Doug Birch (Western). It was<br />

Chairmen of the Motor Schools<br />

Association of Great Britain Ltd<br />

1958-1960 S A Pearce<br />

1960-1963 A M Clare<br />

1963-1967 F Spencer-Tucker<br />

1967-1973 Capt G E Melville<br />

1973-1975 K Leigh<br />

1975-1978 R Matthews<br />

1978-1980 B E Rogers<br />

1980-1982 C Westaby<br />

1982-1989 Mrs E L Blair<br />

1989-1995 R T Feltham<br />

1995- P J Harvey MBE<br />

also with great sadness that we<br />

informed members of the death of<br />

Geoff Little, Chair of MSA GB West<br />

Midlands and the association’s<br />

Deputy National Chairman, who<br />

passed away in February 2022.<br />

Geoff was a tireless servant to this<br />

association and is sorely missed by<br />

all his many friends within the ADI<br />

community. More on Geoff on page<br />

30.<br />

Our deepest sympathies go out,<br />

too, to all those members who have<br />

lost loved ones throughout the year.<br />

The Future<br />

The MSA GB Board of Management<br />

is committed to providing members<br />

with the best possible information,<br />

representation, services, and support<br />

to help members prosper personally,<br />

professionally and commercially. They<br />

have introduced many exclusive<br />

discounted services for members<br />

and will continue to add to those<br />

available at www.msagb.com<br />

The MSA GB Board of<br />

Management will do all it can to<br />

continue to help and offer advice to<br />

members during the years ahead.<br />

On behalf of the MSA GB Board of<br />

Management, Peter J Harvey MBE,<br />

Board Chairman<br />

NEWSLINK n MARCH 2023 25


MSA GB ANNUAL REPORT 2021-22<br />

Trophies, awards and<br />

honorary members<br />

Every year MSA GB awards a number of trophies to its regions, nations and members.<br />

With the re-organisation of the association, this will be the last time we record many of these<br />

regional details, but we thought it was appropriate to acknowledge them for one last time<br />

Regional recruitment trophies<br />

Regional recruitment trophies are awarded to the area/nation with the best net percentage membership growth/<br />

retention over the year in review. From 1984 the winning area/nation received the North West Salver; this was replaced<br />

in 2011 with the Ron Feltham Memorial Cup.<br />

North West Salver<br />

1984 North West<br />

1985 North West<br />

1986 North West<br />

1987 West Midlands<br />

1988 West Midlands<br />

1989 Eastern<br />

1990 East Midlands<br />

1991 Western<br />

1992 Greater London<br />

1993 Scotland<br />

1994 North East<br />

1995 Scotland<br />

1996 Eastern<br />

1997 Western<br />

1998 South Wales<br />

1999 South East<br />

2000 South Wales<br />

2001 North East<br />

2002 East Midlands<br />

2003 South Wales<br />

2004 Greater London<br />

2005 East Midlands<br />

2006 South East<br />

2007 Scotland<br />

2008 Scotland<br />

2009 Western<br />

2010 South Wales<br />

Trophy retired<br />

Ron Feltham Memorial Cup<br />

2011 East Midlands<br />

2012 Scotland<br />

2013 Scotland<br />

2014 Greater London<br />

2015 Eastern<br />

2016 North East<br />

2017 South East<br />

2018 Scotland<br />

2019 East Midlands<br />

2020 Scotland<br />

2021 South East<br />

2022 Scotland<br />

2023 Eastern<br />

Ian Scoular Memorial Shield<br />

Introduced in 2016, this is awarded to<br />

the area or nation with the most, new<br />

members recruited over the past year<br />

2016 Scotland<br />

2017 North West<br />

2018 Scotland<br />

2019 Scotland and South East<br />

2020 Scotland<br />

2021 South East<br />

2022 North West<br />

2023 Scotland<br />

Runners-Up Cup<br />

The Runners-Up trophy is awarded to the area that comes second in membership, based on the criteria as<br />

outlined on facing page. Introduced in 1994, it was originally known simply as the Runners Up Cup. This trophy was<br />

retired in 2005, to be replaced the following year by the John William Parker Memorial Cup.<br />

Runners’-Up Cup<br />

1994 South Wales<br />

1995 Western<br />

1996 South Wales<br />

1997 Eastern<br />

1998 Western<br />

1999 Western<br />

2000 Western<br />

2001 North West<br />

2002 South East<br />

2003 East Midlands<br />

2004 Eastern<br />

2005 Scotland<br />

Trophy retired<br />

John William Parker<br />

Memorial Cup<br />

2006 West Midlands<br />

2007 West Midlands<br />

2008 North West<br />

2009 Eastern<br />

2010 West Midlands<br />

2011 North East<br />

2012 Eastern<br />

2013 Western<br />

2014 South Wales<br />

2015 Greater London<br />

2016 Scotland<br />

2017 East Midlands<br />

2018 Western<br />

2019 West Midlands<br />

2020 Greater London<br />

2021 North West<br />

2022 North West<br />

2023 Scotland<br />

26<br />

NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

MSA GB Member of the Year<br />

1983 Richard Woolnough Eastern<br />

1984 Matt Blair Scotland<br />

1985 Pip Pilcher South East<br />

1986 John Palmer Greater London<br />

1987 Jon Gross West Midlands<br />

1988 Fiona Hutchinson Scotland<br />

1989 David Dunlop Kidd North West<br />

1990 Doug Ollerenshawe Greater London<br />

1991 Terry Charnock North West<br />

1992 Jim Fegan Scotland<br />

1993 Brenda Ross Greater London<br />

1994 Roy Norman Eastern<br />

1995 Paddy Irving North East<br />

1996 Linda Harrington South Wales<br />

1997 Tricia Owen West Midlands<br />

1998 Neil & Christine Peek Eastern<br />

1999 Terry Cummins South East<br />

2000 Peggy Hutchings Western<br />

2001 Clive & Muriel Snook Western<br />

2002 Roy Appleby North East<br />

2003 John Gough Eastern<br />

2004 Ron Feltham Greater London<br />

2005 Allan Edwards South East<br />

2006 Lew Lambert Eastern<br />

2007 Denise Simpson North East<br />

2008 Tom Kwok Greater London<br />

2009 Doug Andrews Eastern<br />

2010 Ian Scoular Scotland<br />

2011 Alex Brownlee Greater London<br />

2012 Mike Longbottom North West<br />

2013 Cos Antoniou Greater London<br />

2014 Bob Butterworth North East<br />

2015 Dave Pepperdine East Midlands<br />

2016 Arthur Mynott Western<br />

2017 Ralph Walton West Midlands<br />

2018 Cheryl Andrews Greater London<br />

2019 Terry Pearce West Midlands<br />

2020 Janet Stewart Greater London<br />

2021 Bryan Phillips Scotland<br />

Editor of the year<br />

Our Editor of the Year award is presented to the regional/national editor<br />

whose contributions to MSA GB publications deserved special recognition.<br />

Harry Sands Memorial Trophy<br />

1985 John Lepine North West<br />

1986 Bob Matthews Scotland<br />

1987 Phil Whitehead Eastern<br />

1988 Denis Phillips South East<br />

1989 Norman Gregg Greater London<br />

1990 Mike Collins West Midlands<br />

1991 Eric Verity Greater London<br />

1992 Peter Pritchett Western<br />

1993 Stewart Izat Scotland<br />

1994 John Lomas North West<br />

1995 Denis Griffin West Midlands<br />

1996 Jill Callaghan Eastern<br />

1997 Jill Callaghan Eastern<br />

1998 John Lomas North West<br />

1999 Denis Phillips South East<br />

2000 Lionel Jordan Greater London<br />

2001 Denis Phillips South East<br />

Trophy retired<br />

Denis Phillips Memorial Trophy<br />

2002 David Pepperdine East Midlands<br />

2003 Colin Lilly Western<br />

2004 Rod Came South East<br />

2005 Mark Harford Scotland<br />

2006 Terry Pearce West Midlands<br />

2007 Alex Brownlee Greater London<br />

2008 Mike Bassett South East<br />

2009 Tony Phillips Greater London<br />

2010 Tony Phillips Greater London<br />

2011 Phillip Jones & Mike Yeomans North East<br />

Trophy retired<br />

Jon Gross Memorial Trophy<br />

2012 Colin Lilly Western<br />

2013 John Lomas North West<br />

2014 Rod Came South East<br />

2015 Terry Pearce West Midlands<br />

2016 Rod Came South East<br />

2017 David Pepperdine East Midlands<br />

2018 John Lomas North West<br />

2019 Alex Brownlee Greater London<br />

2020 Karen MacLeod Scotland<br />

2021 Guy Annan Western<br />

Honorary Members of MSA GB<br />

1985 Pat Murphy MBE<br />

1985 Connie Murphy<br />

1992 Pip Pilcher<br />

1992 David Dunlop Kidd<br />

1992 Bob Matthews<br />

1994 Gerry Regan<br />

1994 Bob Williams<br />

1995 Betty Blair<br />

1998 Hywel Kirkhouse<br />

1998 Ron Feltham<br />

2002 James Fegan<br />

2006 David Rogers<br />

2008 John Myers<br />

2008 Terry Charnock<br />

2009 Carol Lepine<br />

2014 John Lomas<br />

2017 Roy Appleby<br />

2018 Karl Satloka<br />

2019 Rod Came<br />

2019 John Lepine MBE<br />

2020 Colin Lilly<br />

2020 Rod Tipple<br />

2020 Robert Baker<br />

2020 Steven Sentence<br />

NEWSLINK n MARCH 2023 27


MSA GB ANNUAL REPORT 2021-22<br />

MSA GB Area representatives<br />

MSA GB is run by its Board of Management, which is made up of the elected representatives<br />

from each of the areas of Great Britain<br />

Area 1 – Scotland & Northern Ireland<br />

Steven Porter<br />

18 Heron Place, Johnstone PA5 0RW<br />

T: 01505 345372 or 07747 600672<br />

E: steven.porter@msagb.com<br />

Area 2 – East Coast<br />

Mike Yeomans<br />

7 Oak Avenue, Elloughton, Brough HU15 1LA<br />

T: 07772 757529<br />

E: mike.yeomans@msagb.com<br />

Area 3 – London & South East<br />

Tom Kwok<br />

52B Sutton Road, Muswell Hill, London N10 1HE<br />

07956 269922<br />

E: tom.kwok@msagb.com<br />

Area 4 – West Coast & Wales<br />

Arthur Mynott<br />

9 Hagleys Green Crowcombe, Taunton TA 4 2AH<br />

T: 01984 618858<br />

E: arthur.mynott@msagb.com<br />

Area 1 – Scotland & Northern Ireland Committee<br />

Chairman: Steven Porter<br />

E: steven.porter@msagb.com<br />

T: 07747 600 672<br />

Dept Chair & Glasgow Branch: Bryan Phillips<br />

E: bryan.phillips@hotmail.co.uk<br />

T: 07989 339 646<br />

Vice Chair: Alex Buist<br />

E: alexbuistabuistjuslearn@aol.com.<br />

T: 07966 366410<br />

Committee:<br />

Bob Baker<br />

E: robert.baker16@btopenworld.com<br />

T: 07971 801150<br />

Aberdeen Driving Schools Group: Grant Sheen<br />

E: grant@testing-times.com<br />

T: 07881 339166<br />

Editor, Treasurer & Angus Driving Instructors Group:<br />

Brian Thomson<br />

E: brianthomson1306@gmail.com<br />

T: 07775 727603<br />

Secretary & Lanark & District Instructors Group:<br />

Judy Hale<br />

E: Judy@wundawheels.co.uk<br />

T: 07834 539692<br />

Inverurie Driving Instructors Group:<br />

Alan Gray<br />

E: alan@agdrivingacademy.co.uk<br />

T: 07814 059597<br />

Area 2 – East Coast Committee<br />

Chairman: Mike Yeomans<br />

E: mike.yeomans@msagb.com<br />

T: 07772 757529<br />

Deputy Chairman/ Area Treasurer: Paul Harmes<br />

E: admin@paulharmesdrivingschool.co.uk<br />

T: 07743 232864<br />

Secretary: Yasmin Ajib<br />

E: yasmin0786@hotmail.co.uk<br />

Editor and editorial co-ordinator<br />

Andrew Burgess<br />

E: fleetcardrivertrainer@gmail.com<br />

T: 07754 542993<br />

Vice Chair: Karl Satloka<br />

E: karlsatlokawrdt@btinternet.com<br />

T: 07885 325115<br />

28<br />

NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Area 3 London and<br />

South East Committee<br />

Chairman & Treasurer:<br />

Tom Kwok<br />

E: tom.kwok@msagb.com<br />

T: 07956 269922<br />

How MSA GB<br />

is organised, in<br />

four AREAS<br />

Deputy Chairman:<br />

Terrence Cummins<br />

E: terence.cummins@btinternet.com<br />

T: 07719 697881<br />

AREA 1<br />

Secretary:<br />

Ari Ahmed Kawani<br />

E: ariahamed@live.co.uk<br />

T: 07774 545333<br />

Editors:<br />

Janet Stewart<br />

E: janetslittlecar@btinternet.com<br />

07900 881756<br />

AREA 2<br />

Bob Page<br />

E: 777bobpage777@gmail.com<br />

T: 07930656052<br />

Committee:<br />

Alex Brownlee<br />

E: eyedriveschool@gmail.com<br />

T: 07836 763603<br />

Cheryl Andrews<br />

E: cheryland85@hotmail.com<br />

T: 07884 073565<br />

Ruth Kingsley<br />

E: ruthk4ds@gmail.com<br />

T: 07941 982005<br />

Pankaj Desai<br />

E: pkdesai36@gmail.com<br />

T: 07958975127<br />

AREA 4<br />

Area 4 West Coast and Wales Committee<br />

Chairman: Arthur Mynott<br />

E: arthur.mynott@msagb.com<br />

T: 07989852274<br />

Deputy Chairman: Chris Truesdale<br />

E: arc.angel@live.co.uk<br />

T: 07803 580885<br />

Vice Chairman North:<br />

Graham Clayton<br />

E: Graham.clayton4@virginmedia.com<br />

T: 07710 541462<br />

AREA 3<br />

Treasurers:<br />

North Geoff Capes<br />

E: geoff.at@btopenworld.com<br />

T: 07976 965372<br />

South Nick Tapp<br />

E: niktapp@hotmail.co.uk<br />

T: 07900 900678<br />

Editor: John Lomas<br />

E: johnstardriving@hotmail.com<br />

T: 07796 091767<br />

Vice Chairman South: Colin Lilly<br />

E: cglilly@btinternet.com<br />

T: 07768367056<br />

Committee: Mike Buggins<br />

E: mikebuggins@gmail.com<br />

T: 07763553045<br />

Secretary: Kris Ford<br />

E: kristhebizz@aol.com<br />

T: 07977 778259<br />

Pat Rowell<br />

T: 07850 484227<br />

NEWSLINK n MARCH 2023 29


MSA GB ANNUAL REPORT 2021-22<br />

Useful numbers<br />

MSA GB<br />

01787 221020<br />

DVLA<br />

Driver enquiries 0300 790 6801<br />

Vehicle enquiries 0300 790 6802<br />

Road Safety Organisations<br />

IAM RoadSmart 0300 303 1134<br />

RoSPA 0121 248 2000<br />

PACTS 020 7222 7732<br />

MSA GB Recommended Insurers<br />

Breakdown, Health Cover, etc.<br />

HMCA 01423 799949<br />

MSA GB Recommended Accountants<br />

FBTC 0344 9842 515<br />

CONTACTING THE DVSA<br />

Customer booking service<br />

Theory & Practical Tests: 0300 200 1122<br />

When you call DVSA’s customer service centre, make sure<br />

you use the fast-track service. It’s easy to use and it’ll save<br />

you time!<br />

FOR ADI USE ONLY: Call 0300 200 1122<br />

When the voicemail activates, dial 25. You will be<br />

answered and asked for your ADI reference number.<br />

If it is not an ADI calling the operator won’t accept the<br />

call. Please note, you should not give this information to<br />

pupils or members of the public.<br />

If you wish to email and your question is ADI/PDI<br />

related, you should email PADI@dvsa.gov.uk<br />

or if a general enquiry, contact:<br />

customer.services@dvsa.gov.uk<br />

If you would like to receive a copy of your driving test fault<br />

analysis date, email:<br />

adi.enforcement.analysis.request@dvsa.gov.uk<br />

if you have a theory test enquiry email:<br />

theorycustomerservices@dvsa.gov.uk<br />

Memoriam<br />

As ever, the MSA GB’s Annual Report<br />

is a point at which we pause and<br />

remember those members and<br />

friends we have lost in the past 12<br />

months, and grieve for their passing.<br />

We send our heartfelt condolences to<br />

their family and friends.<br />

One special member whose death<br />

came during the period covered by<br />

this report is Geoff Little. Geoff, who<br />

passed away in February 2022, aged<br />

74, was one of the foundation stones<br />

on which much of this association’s<br />

work was built.<br />

He became chair of the West<br />

Midlands region in 1990 and held that<br />

post until his death.<br />

In 1995 he became the association’s<br />

national deputy chairman, faithfully<br />

supporting the work of Peter Harvey<br />

through good times and bad.<br />

Geoff was a hugely likeable man,<br />

someone of great good humour and<br />

30<br />

boundless commonsense.<br />

He was dedicated to<br />

improving road safety<br />

through exceptional driver<br />

training, and his school, in<br />

Bedworth, became a byword<br />

for excellence.<br />

Geoff was a well-known figure<br />

within driver training and testing<br />

outside the confines of MSA GB. He<br />

attended countless meetings over<br />

the years with the DSA/DVSA, and<br />

was a leading light of the Institute of<br />

Master Tutors of Driving (IMTD).<br />

He joined the IMTD in 1996 and<br />

had spells as vice chair and chairman<br />

before being made President in 2011,<br />

a role he held until 2021.<br />

In 2018 he was made an Honorary<br />

Life Fellow, and in September of last<br />

year, in what turned out to be his<br />

last appearance at an event with his<br />

fellow driver trainers, he received a<br />

Geoff Little<br />

Lifetime Achievement Award.<br />

He loved chatting to<br />

people and learning their<br />

stories – Geoff was very<br />

much a people-person. At<br />

conference he loved nothing<br />

better than to pass the time<br />

away with his fellow ADIs, sharing a<br />

laugh and a joke about the profession<br />

over a beer and crafty cigarette.<br />

My abiding memory is Geoff is of<br />

a cheerful, resolute and honest man<br />

who would always go the extra yard<br />

for his fellow ADIs.<br />

He was devoted to the MSA GB and<br />

there are countless instructors and<br />

members out there who benefitted<br />

from his advice and guidance.<br />

Above all he was a thoroughly<br />

decent man, and it was a privilege to<br />

have known him.<br />

Peter Harvey<br />

NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Financial report<br />

The Motor Schools<br />

Association of<br />

Great Britain Ltd<br />

Report to the directors on the<br />

preparation of the unaudited<br />

statutory accounts of The Motor<br />

Schools Association of Great<br />

Britain Ltd for the year ended 30<br />

November 2022<br />

In order to assist you to fulfil your<br />

duties under the Companies Act<br />

2006, we have prepared for your<br />

approval the accounts of The Motor<br />

Schools Association of Great Britain<br />

Ltd for the year ended 30 November<br />

2022 which comprise of the Income<br />

and Expenditure Account, the<br />

Balance Sheet and the related notes<br />

from the company’s accounting<br />

records and from information and<br />

explanations you have given us.<br />

As a practising member firm of<br />

the Association of Chartered<br />

Certified Accountants, we are<br />

subject to its ethical and other<br />

professional requirements which are<br />

detailed at http://rulebook.<br />

accaglobal.com/<br />

This report is made solely to the<br />

Board of Directors of The Motor<br />

Schools Association of Great Britain<br />

Ltd, as a body, in accordance with<br />

the terms of our engagement letter<br />

dated 26 January 2023. Our work has<br />

been undertaken solely to prepare<br />

for your approval the accounts of<br />

The Motor Schools Association of<br />

Great Britain Ltd and state those<br />

matters that we have agreed to state<br />

to the Board of Directors of The<br />

Motor Schools Association of Great<br />

Britain Ltd, as a body, in this report,<br />

in accordance with the<br />

requirements of the Association of<br />

Chartered Certified Accountants as<br />

detailed at http://www.accaglobal.<br />

com/factsheet163.<br />

To the fullest extent permitted by<br />

law, we do not accept or assume<br />

responsibility to anyone other than<br />

The Motor Schools Association of<br />

Great Britain Ltd and its Board of<br />

Directors as a body for our work or<br />

for this report.<br />

It is your duty to ensure that The<br />

Motor Schools Association of Great<br />

Britain Ltd has kept adequate<br />

accounting records and to prepare<br />

statutory accounts that give a true<br />

and fair view of the assets, liabilities,<br />

financial position and surplus of The<br />

Motor Schools Association of Great<br />

Britain Ltd. You consider that The<br />

Motor Schools Association of Great<br />

Britain Ltd is exempt from the<br />

statutory audit requirement for the<br />

year.<br />

We have not been instructed to<br />

carry out an audit or a review of the<br />

accounts of The Motor Schools<br />

Association of Great Britain Ltd. For<br />

this reason, we have not verified the<br />

accuracy or completeness of the<br />

accounting records or information<br />

and explanations you have given to<br />

us and we do not, therefore, express<br />

any opinion on the statutory<br />

accounts.<br />

Saffron Accountancy<br />

Services Limited<br />

Chartered Certified Accountants<br />

27 Chaucer Road London<br />

E7 9LZ<br />

Income and Expenditure Account<br />

for the year ended 30 November 2022<br />

For year ending 30th November 2022<br />

2022 2021<br />

£<br />

Income 104,073 110,599<br />

Cost of sales (5,651) (4,496)<br />

Gross surplus 98,422 106, 103<br />

Administrative expenses (90,939) (89,250)<br />

Operating surplus 7,483 16,853<br />

2022 2021<br />

£<br />

(Loss)/gain on revaluation of<br />

investments (1,895) 2,010<br />

Interest receivable - 1<br />

Surplus before taxation 5,588 18,864<br />

Tax on surplus - -<br />

Surplus for the financial year 5,588 18,864<br />

NEWSLINK n MARCH 2023 31


MSA GB ANNUAL REPORT 2021-22<br />

Balance Sheet<br />

00615026<br />

as at 30 November 2022<br />

2022 2021<br />

£ £ £ £<br />

Fixed assets<br />

Tangible assets 5,735 516<br />

Investments 32,230 34,125<br />

37,965 34,641<br />

Current assets<br />

Debtors 11,872 11,816<br />

Cash at bank and in hand 50,774 44,069<br />

62,646 55,885<br />

Creditors: amounts falling due<br />

within one year (21,424) (16,927)<br />

Net current assets 41,222 38,958<br />

Net assets 79,187 73,599<br />

Capital and reserves<br />

Income and Expenditure Account 79,187 73,599<br />

Members’ funds 79,187 73,599<br />

The directors are satisfied that the company is entitled to exemption from the requirement to obtain an audit under<br />

section 477 of the Companies Act 2006.<br />

The members have not required the company to obtain an audit in accordance with section 476 of the Act.<br />

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with<br />

respect to accounting records and the preparation of accounts.<br />

The accounts have been prepared and delivered in accordance with the special provisions applicable to companies<br />

subject to the small companies regime. The income and expenditure account has not been delivered to the Registrar<br />

of Companies.<br />

P Harvey, Director<br />

32<br />

NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Administrative expenses<br />

2022 2021<br />

£ £<br />

Employee costs: Management fees 35,586 35,990<br />

Board, committee and regional expenses 10,126 4,700<br />

Insurance 22,461 20,728<br />

Software costs 1,926 5,764<br />

Travelling expenses 7,299 2,890<br />

Postage, courier and delivery charges 456 344<br />

Professional subscriptions 3,769 7,912<br />

Legal and professional fees 35 913<br />

Accountancy 3,330 3,420<br />

Charitable donations 50 1,000<br />

Bank charges 3,305 2,699<br />

Credit card charges 339 889<br />

Printing and stationery 388 50<br />

Telecommunications 763 1,387<br />

Entertaining 514 412<br />

Sundry expenses 11 54<br />

Depreciation 581 98<br />

90,939 89,250<br />

Operating surplus 5,588 18,864<br />

NEWSLINK n MARCH 2023 33


Towards your CPD<br />

Are you interested in<br />

making more money?<br />

It’s a simple question: are you<br />

interested in making more money<br />

in your job as an ADI? Asking<br />

the question is Phil Burman<br />

We teach driving to earn our living. So<br />

the title of this article is something I’d<br />

like you to seriously consider. Whether<br />

you are new to the industry or not, you<br />

may well ask, who am I to offer my<br />

opinions about how ADIs should operate,<br />

so I’ll briefly give you a few personal<br />

details.<br />

I have over 40 years of experience as<br />

an ADI, teaching learners and running a<br />

multi-car driving school. I owned a highly<br />

successful ADI training business that<br />

held the ISO 9001 Management System<br />

Standards Certificate and attained its<br />

Gold Award for Customer Satisfaction.<br />

I possess adult education teaching<br />

qualifications, and the DSA Technical<br />

Department accredited the ADI Training<br />

Manuals I authored.<br />

Unfortunately, in my experience many<br />

ADIs do only the minimum training<br />

necessary to keep their registration and<br />

disregard any further development of<br />

their skills. As a result, the average<br />

lesson price is too cheap, especially<br />

when taking into account the cost of<br />

tuition vehicles – whether financed,<br />

leased or obtained as part of a franchise.<br />

When I started as a trainee, lessons<br />

were £6.50 per hour, and the driving test<br />

was £6.75. Although the test lasted 30<br />

minutes and lessons an hour, we must<br />

include the time the ‘DSA’ spent on<br />

administration. When you compared<br />

these fees, I reckon we were pretty much<br />

on an equal footing.<br />

Not so today, as you well know,<br />

because the DVSA test fee is virtually<br />

double the cost of the average driving<br />

lesson. Over time something has gone<br />

very wrong for ADIs to have lost so much<br />

parity. It makes me wonder why<br />

instructors offer such low prices,<br />

particularly compared to the rates other<br />

self-employed people charge.<br />

For example, I recently called a<br />

satellite engineer to fix a problem with<br />

our TV reception. It took about 30<br />

minutes to sort out. I thought his £48<br />

invoice was a fair price. The gardener<br />

charges £40 per hour and does a perfect<br />

job. Tradespeople often have a higher<br />

hourly rate than instructors, but with an<br />

ADI’s level of responsibility, I think it<br />

should be the other way around, don’t<br />

you?<br />

In this economic crisis we’re going<br />

through, you have no time to lose if you<br />

wish to improve your teaching ability<br />

– DOING SO MAY BE THE ONLY WAY<br />

TO INCREASE YOUR INCOME.<br />

Forget block booking discounts and<br />

special offers – working all hours for<br />

‘‘<br />

For example, I recently<br />

called a satellite engineer to<br />

fix a problem with our TV<br />

reception. It took about 30<br />

minutes to sort out. I thought<br />

his £48 invoice was a fair<br />

price. The gardener charges<br />

£40 per hour and does a<br />

perfect job. Tradespeople<br />

often have a higher hourly<br />

rate than instructors, but with<br />

an ADI’s level of responsibility,<br />

I think it should be the other<br />

way around, don’t you?<br />

‘‘<br />

peanuts is a road others might choose to<br />

go down. Far better to let your superior<br />

instructional skills stand out! Learners<br />

who require quality will pay for it,<br />

knowing they’re getting the best possible<br />

value.<br />

I recall my school days. I was in the<br />

bottom group for maths – the C-stream<br />

– the class where they sent the dummies.<br />

I tried hard but could never quite grasp<br />

what the teacher was trying to convey.<br />

On one occasion, he was absent, and<br />

we had to join the A-stream. I was<br />

shaking in my boots! How could I<br />

possibly cope at this level? But an<br />

amazing thing happened. I understood<br />

the lesson! Then I realised my lack of<br />

progress lay with the maths master’s<br />

poor teaching skills and not, as he<br />

frequently said, “because I was so thick”.<br />

To enhance your instructional<br />

techniques, there’s no need to jump in at<br />

the deep end. Start with my new book,<br />

The Top Ten Tips for Driving Instructors.<br />

34 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

News update<br />

DVSA tells PSV operators to<br />

take out seat buckle guards<br />

It’s a slim volume, easy to read, and<br />

you’ll find plenty of stuff you can<br />

effortlessly put into practice.<br />

It also includes proven advice on<br />

recruiting new pupils, which may soon<br />

become vital knowledge as more people<br />

tighten their belts.<br />

The Top Ten Tips for Driving Instructors<br />

is available from Kindle or Amazon. For<br />

each purchaser who this month provides<br />

an Amazon review (and lets me know), I<br />

have a free gift – The Accredited<br />

Question & Answer Techniques (as a<br />

PDF). Put its contents into use, and with<br />

less effort on your part, pupils will work<br />

harder and retain more information. (This<br />

is also available as a £4.99 purchase<br />

through phil@philburman.com).<br />

Although retired, I still care<br />

passionately about the appalling rate of<br />

new driver fatalities and serious injuries<br />

– over 1,500 each year, according to the<br />

road safety charity Brake. Help pupils<br />

better understand the dangers by giving<br />

each one my free Speed Kills leaflet.<br />

Send an email requesting a Speed<br />

Kills Master Copy to phil@philburman.<br />

com. Its unique format can convince new<br />

drivers to avoid taking the risks that kill!<br />

Even better, you can customise Page 1<br />

for your driving school (or I can do it for<br />

you) and print copies as required. Ask<br />

your pupils to give copies to their friends<br />

too – it could also bring in some<br />

welcome recommendations!<br />

• The Top Ten Tips for Driving<br />

Instructors costs just £3.97 (Kindle<br />

version) or £9.97 for the paperback<br />

edition (from Amazon), and you cannot<br />

fail to benefit from following its advice.<br />

Don’t forget to ask me for the free<br />

SPEED KILLS master copy leaflet by<br />

emailing me at phil@philburman.com.<br />

Do it now!<br />

The DVSA has issued an email alert<br />

to public service vehicle (PSV)<br />

operators to advise them not to use<br />

seatbelt buckle guards.<br />

The DVSA says there is a risk that<br />

the use of these guards could<br />

prevent the release of a seatbelt<br />

quickly in an emergency.<br />

The agency points out that fitting<br />

buckle guards to a seat belt<br />

breaches the Road Vehicle<br />

(Construction and Use) Regulations<br />

1986, regulation 48 (4). It is a<br />

‘deliberate and intended addition to<br />

the seat belt’, and is not exempt<br />

under regulation 48 (5) of the<br />

regulations.<br />

At this stage, DVSA is highlighting<br />

the potential safety issues. If DVSA<br />

examiners find evidence of the use<br />

of seatbelt buckle guards during<br />

routine roadside inspections, their<br />

first action would be to offer advice<br />

and guidance about vehicle and<br />

passenger safety.<br />

DVSA wants to work with<br />

industry to develop a solution to<br />

support the safe transport of PSV<br />

users: it has no plans to target<br />

enforcement action against their<br />

use.<br />

DVSA will continue to work with<br />

stakeholders, including the<br />

Departments for Education and<br />

Transport, schools, local authorities<br />

and parents so everyone affected<br />

can be confident about using<br />

transport services safely.<br />

Great plan, says GEM - now let’s<br />

see the fruits on the roads<br />

Road safety and breakdown<br />

organisation GEM Motoring Assist<br />

has welcomed the announcement<br />

from the Home Office that roads<br />

policing is included in its Strategic<br />

Policing Requirement.<br />

The document sets priorities that<br />

all police forces must address, and<br />

GEM chief executive Neil Worth said<br />

it was “an excellent development<br />

which is long overdue.”<br />

“Roads policing has been in<br />

decline for too long. We supported<br />

the Parliamentary Advisory Council<br />

for Transport Safety (PACTS) 2020<br />

report that was the first to call for<br />

the inclusion of roads policing in the<br />

Strategic Policing Requirement<br />

(SPR). It is great to see that these<br />

efforts have finally paid off.<br />

“Some 1,700 people die on UK<br />

roads each year. The government<br />

needs to reverse the long-term<br />

decline in roads policing and take<br />

immediate steps to make our roads<br />

safer and more secure.”<br />

NEWSLINK n MARCH 2023 35


Towards your CPD<br />

Getting the right angle on<br />

reversing techniques<br />

Steve Garrod considers<br />

the key elements required<br />

when teaching reversing<br />

Last week I conducted some ADI Part 3<br />

training with a local PDI. When I got into<br />

the car I noticed that the dashboard,<br />

windows and doors were festooned, or<br />

perhaps I should say ‘littered’, with a<br />

range of coloured markers.<br />

When I enquired why they were there<br />

(although I could guess) I was told that it<br />

was for his pupils to line up with the<br />

various points of turn for manoeuvring<br />

and road positioning. This is not<br />

uncommon as I often see coloured dots<br />

strategically placed in other training cars.<br />

As I said to the chap, it’s like asking<br />

your learner to sit in your driving seat<br />

without adjusting it and expecting them<br />

to be able to operate the controls<br />

effectively, regardless of their height and<br />

size.<br />

Yes, it is important for all learners to<br />

recognise points of turn and how to<br />

position the car, but it’s also important<br />

that they work it out for themselves so it<br />

is meaningful. For example: when<br />

dealing with the normal road position,<br />

pupils should be able to identify how to<br />

recognise their position by using the door<br />

mirrors and/or looking for other clues,<br />

including looking where the kerb appears<br />

to enter the front windscreen or looking<br />

towards the centre of their lane, or just<br />

by the position of the vehicles they are<br />

following.<br />

It is often easier to see the darker<br />

shades of the tarmac left by the more<br />

worn tracks caused by other traffic’s<br />

wheels.<br />

I remember when I first started to<br />

teach learners how to park. I was<br />

teaching a musician and we had<br />

completed the parallel park manoeuvre,<br />

and I asked her how she could remember<br />

her points of turn. She replied that she<br />

counted in a ‘such and such’ beat, to<br />

which I replied ‘Oh, that’s good!”<br />

I had no idea what she meant but it<br />

seemed to work, so a valuable lesson<br />

had been learnt, which was not to tell<br />

people how to do things, but to let them<br />

make sense of things for themselves.<br />

Often, working on manoeuvres requires<br />

a bit of trial and error. Not everyone will<br />

see what you see and may not be able to<br />

steer as quickly or control the car as<br />

slowly as you can, so understanding<br />

where to start the manoeuvre and when<br />

and how much to turn takes time to<br />

understand.<br />

When reversing, I often say ‘think of<br />

the back of the car’ and ask which way it<br />

needs to go, towards the kerb or away<br />

from it? Using left and right can be<br />

confusing and is unnecessary; just so<br />

long as they know which way to turn,<br />

they should be OK.<br />

Understanding when to start turning<br />

on a parallel park (on street parking)<br />

depends on the size of the subject<br />

vehicle being used. (The one we are<br />

reversing around). Some are longer than<br />

others, while others are wider or<br />

narrower. These points of turn are just<br />

guidelines and should be treated as such,<br />

not definite turning points. They are the<br />

part of the manoeuvre that allows you to<br />

stop and check for a moment and to<br />

collect your thoughts and to make minor<br />

adjustments as required.<br />

Another consideration is how far from<br />

the kerb the subject car has been parked,<br />

as this will make a difference. Imagine if<br />

the car is about a drain’s width from the<br />

kerb or tightly against it: how would you<br />

adjust your steering?<br />

Making the most of driving faults is an<br />

important part of learning, and it can be<br />

easier to discuss an analyse these faults<br />

when parking, because we are moving so<br />

36 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

slowly. When teaching reverse bay<br />

parking, allow time for pupils to try to<br />

work out how to correct their position.<br />

For example, nobody said you have to<br />

reverse into the bay in one go. Think<br />

about how you would reverse between<br />

two cars; do you do it in one go or do<br />

you take a shunt forward to allow you to<br />

re-position your car before reversing<br />

between them? Many learners struggle to<br />

think which way their front wheels are<br />

facing, so it is often easier to allow them<br />

to drive forward so that they can work it<br />

out for themselves.<br />

It’s funny, but we don’t really think too<br />

much about how to steer when driving<br />

forward, but we do when reversing.<br />

I always think it is just as important to<br />

know how to correct manoeuvres as it is<br />

how to do it first time. This is because if<br />

something happens while they are on<br />

their test, they should have the<br />

confidence to correct it, not to say after<br />

they have passed their test too.<br />

Understanding the length of your own<br />

vehicle plays an essential part in<br />

reversing into a bay, so don’t be afraid to<br />

position the car for a reverse park and<br />

get out of the car to see where the back<br />

of the car is positioned in relation to the<br />

bay you are going to reverse in to. Also,<br />

making links to what has been learnt in<br />

other subjects will also help.<br />

For example: the point of turn for a<br />

forward bay park. Imagine turning left<br />

from main road into a side road. What<br />

would happen if you turned too early or<br />

late? Likewise, can your pupil link turning<br />

right into a side road to a forward bay<br />

park to the right? Where would they<br />

begin to turn to avoid cutting the corner?<br />

‘‘<br />

Although both faults are<br />

relatively easy to identify,<br />

they are not always so easy<br />

to analyse, because they can<br />

often be to do with a lack of<br />

confidence...<br />

‘‘<br />

The right reverse exercise (the pull up<br />

on the right and reverse two car lengths)<br />

is a good one to include in the first few<br />

lessons, as it will add variety to moving off<br />

and stopping and is a good introduction to<br />

reversing. After all, reversing is also a<br />

moving off and stopping exercise.<br />

Again you can link the blind spot check<br />

from the moving off from the left to<br />

moving off from the right. It shows that<br />

our learners are thinking about what they<br />

are learning and how to adapt these<br />

skills.<br />

Before we finish, a quick word about<br />

the turn in the road. I know it’s no longer<br />

a test requirement but it contains<br />

essential skills that will help in all<br />

manner of situations.<br />

It can also be used as a steering<br />

exercise for new learners. I recently had<br />

a lad who struggled to emerge from<br />

junctions while using clutch control, but<br />

he could move off from the kerb under<br />

control, so I used the dual clutch while<br />

he did the steering. It made a huge<br />

difference and it wasn’t long before he<br />

could deal with emerging on his own.<br />

The inclusion of bay parking has meant<br />

we can use the time wisely during our<br />

lessons. We can use them for feedback<br />

sessions on what we have been working<br />

on before we parked and the bay park<br />

doesn’t have to be the focus.<br />

The more someone does something,<br />

the less likely they are to worry about it,<br />

just like roundabouts. So including at<br />

least one manoeuvre to your lesson<br />

should make them seem less daunting<br />

on the day of the test.<br />

NEWSLINK n MARCH 2023 37


Area News<br />

20mph... 30mph... it doesn’t matter<br />

what the limit is, drivers ignore it<br />

Arthur Mynott<br />

MSA GB Western<br />

Hello again from the West Country.<br />

I have lived in the small village of<br />

Crowcombe in Somerset for over eight<br />

years and have noticed how the speed of<br />

traffic passing through here has<br />

increased in that time.<br />

As you turn off the main A358 at one<br />

end of our village you immediately pass a<br />

30mph sign, and the first house is about<br />

40 yards past this. The 30mph continues<br />

through until the other end, a distance of<br />

about half a mile, except for the area<br />

around the junior school and church<br />

where, for a distance of about 400<br />

yards, the limit is 20mph. There is a<br />

series of bends in this 20mph bit, and no<br />

footpath.<br />

I have two dogs and I take them out<br />

every morning before breakfast for a walk<br />

of around two-and-a-half miles, which<br />

includes going around a couple of fields<br />

and walking the entire length of the<br />

village. This activity is really important to<br />

me considering the sedentary nature of<br />

our profession and is much more<br />

interesting than using a treadmill at the<br />

gym!<br />

It is often dark when I’m doing this,<br />

especially at this time of the year, so I<br />

always wear a high visibility vest and<br />

carry a torch so I cannot be missed. The<br />

most dangerous part of going through the<br />

village is the bit by the school and the<br />

church as there are high walls, sharp<br />

bends and no footpath. Through this<br />

section some of the vehicles well exceed<br />

the 20mph limit. Many times I’ve had<br />

close shaves and asked them to slow<br />

down but it doesn’t seem to change<br />

anything. The route is also a short cut to<br />

the Hinckley Point C Nuclear Reactor<br />

being constructed nearby which has<br />

meant an increase in traffic at certain<br />

times of the day. When I am not working,<br />

I am generally later in talking the dogs<br />

for a walk and sometimes have the same<br />

predicament at the school opening and<br />

closing times.<br />

Recently I expressed my views on our<br />

local community Facebook page and<br />

asked others for their comments. An<br />

interesting discussion took place as to<br />

what could or should be done about it.<br />

My thoughts were that it should be a<br />

20mph limit throughout all of<br />

Crowcombe (many cars are exceeding<br />

the 30mph limit in the rest of the village<br />

also) and perhaps some speed humps<br />

added in the area of the school and<br />

church. Some agreed and some didn’t.<br />

It transpires that to have speed humps<br />

Please curb your<br />

speed though our<br />

village!<br />

installed you have to have streetlights as<br />

well, and this was controversial. There<br />

are currently none in Crowcombe and<br />

some wish to keep it that way, so the<br />

village maintains its dark skies status.<br />

We had a couple of SIDS (Speed<br />

Indiction Devices) placed near the school<br />

and church for a week which showed<br />

that the average speed of vehicles there<br />

was 25mph. The police have said they<br />

will only use enforcement if the average<br />

speed is 26mph or more! But this<br />

showed there was a problem, as to have<br />

an average of 25mph there must be some<br />

vehicles travelling in excess of this speed.<br />

My next step was to contact the local<br />

parish council but as I was unable to<br />

attend the last meeting I sent a letter<br />

expressing my views.<br />

It was discussed and they are going to<br />

look at it again at the next meeting which<br />

I will be attending.<br />

I will let you know the outcome next in<br />

next month’s <strong>Newslink</strong>.<br />

CONTACT<br />

To comment on this article, or provide<br />

updates from your area, you can<br />

contact Arthur on 07989 852274 or<br />

chair.ow@msagb.com<br />

38 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

ULEZ charges are starting to spread<br />

John Lomas<br />

Editor, MSA GB North West<br />

ULEZs<br />

I see London has expanded its Ultra Low<br />

Emission Zone (ULEZ) to include virtually<br />

all of Greater London. The news got me<br />

thinking about ULEZs in general.<br />

Obviously all the instructors who<br />

already operate inside this one will have<br />

done their best to get a car which avoids<br />

the charges,or keeps the penalties as low<br />

as possible, but what about instructors<br />

living and working just outside the new<br />

ULEZ for whom it may now be a factor?<br />

I did a quick ‘find your nearest’ check<br />

using a postcode in the centre of Epsom<br />

in Surrey as my address. The three<br />

nearest DTCs are all inside the expanded<br />

boundary for Greater Londons ULEZ. Are<br />

the pupils in Surrey going to be prepared<br />

to pay for the extra costs that some of<br />

those Surrey instructors will now incur if<br />

they drive older (more polluting) cars?<br />

Could this new ULEZ influence ADIs to<br />

steer clear of some DTCs inside it?<br />

Are there other locations around<br />

Greater London which will have the<br />

same problem? That could be towns in<br />

Essex, Hertfordshire, Surrey, Bucks,<br />

Berkshire and Kent.<br />

Keyless entry<br />

I wonder how many of you are now<br />

driving and teaching in cars with keyless<br />

entry and driving fobs?<br />

Do you spend time showing your pupils<br />

that they do actually have a hidden key<br />

in the fob and the site of the hidden key<br />

hole, which generally in part of the<br />

driver’s door opener?<br />

At least, I should say that every keyless<br />

car I’ve driven has been so fitted.<br />

If you do have such a car, is your<br />

bonnet catch on the passenger side side<br />

wall next to the door, where it needs the<br />

the passenger door to be open in order to<br />

operate it – or the driver to be a<br />

contortionist?<br />

Well parked, mate<br />

No doubt, like me, you have often wondered how some people passed their tests<br />

when you watch them parking, and think ‘you could get a double decker or maybe a<br />

tank in that space.’ The good news is, not everyone is bad at parking. Feast your<br />

eyes on this lovely bit of ‘ambulance’ parking in Devon. Smack between the lines!<br />

The reason I ask is because my<br />

son-in-law recently had an absolutely<br />

dead battery on his car.<br />

The hidden key opened the driver’s<br />

door but it didn’t release the passenger<br />

door. Not only that but the door handles<br />

on the inside of the vehicle wouldn’t<br />

open the near side door either.<br />

He couldn’t reach the handle to open<br />

the bonnet, which meant he couldn’t get<br />

at the battery in order to recharge it.<br />

So here is a little DIY tip: using a<br />

battery booster/charger he rigged up a<br />

power plug, the type that fits in what I<br />

still call a cigarette lighter socket, to<br />

receive power rather than deliver it, and<br />

providing you have one which is<br />

permanently live it is possible with that<br />

device to get enough power into the<br />

battery to operate the other door locks.<br />

It is actually possible to buy a solar<br />

trickle charge which works the same way<br />

so if you have one of those it should do<br />

the job providing the sun is shining.<br />

Frozen roads in the future<br />

Do you ever consider the process of<br />

keeping the roads running during winter<br />

weather? If you take, for instance, a three<br />

or four-lane motorway, we know that the<br />

authorities will have salted with a single<br />

lane spreader or sometimes using two<br />

spreaders with an offset.<br />

Subsequent vehicle usage starts to<br />

grind the grit/salt into any snow or sleet<br />

to keep them clear, but the outer lanes<br />

often stay blocked. Fewer drivers venture<br />

into them because they are wary of using<br />

their normal speeds, but also because<br />

often deposited snow creeps from the<br />

central barriers towards the left, pushed<br />

by eddies set up be the barrier itself.<br />

This process gradually moves across<br />

the multiple lanes until eventually you<br />

may only have one open lane.<br />

Part of strategy for keeping the roads<br />

open assumes the passage over the cold<br />

road surface of vehicles running with<br />

HOT exhausts, which thaws the snow<br />

and ice. So my question is this: How<br />

much quicker will roads freeze and/or<br />

close when the vast majority of the<br />

vehicles passing over them are electric,<br />

and therefore not producing heat from an<br />

exhaust?<br />

CONTACT<br />

To comment on this article, or provide<br />

updates, contact John at<br />

johnstardriving@hotmail.com<br />

NEWSLINK n MARCH 2023 39


Area News<br />

London meeting offers some great tips<br />

of handling your next Standards Check<br />

Janet Stewart<br />

MSA GB Greater London<br />

Greater London seminar<br />

in Whetstone<br />

On 7th February MSA GB Greater<br />

London held another succesful ADI<br />

event, this time at Whetstone when we<br />

were joined by Teresa Alfonso, Hendon<br />

test centre manager, Ali Saddique, an<br />

ADI examiner, and Chris Zafirakos, L-test<br />

examiner. The evening was attended by<br />

more than 80 ADIs.<br />

After the usual introduction by Greater<br />

London Chairman Tom Kwok, Ali<br />

Saddique took the floor first to discuss<br />

the five main reasons for an ADI would<br />

fail the Standards Check:<br />

First: Not adapting the lesson when<br />

the pupil is clearly struggling with the<br />

task. If the fault cannot be fixed easily or<br />

persists, then the lesson needs to be<br />

changed with the agreement of the pupil.<br />

Do not ignore the fault and just try to<br />

keep going with what you had planned.<br />

If the fault can be sorted out easily, then<br />

revert to the original plan.<br />

Second: The teaching style needs to be<br />

appropriate to the learning needs of the<br />

pupil. The examiner does not want to see<br />

diagrams or hear long briefings. There is<br />

a ‘pretence’, as it were, that the examiner<br />

is joining an on-going lesson so there<br />

should only be brief Q & A to establish<br />

knowledge.<br />

Don’t try to show off to the examiner<br />

by chucking in every bit of knowledge<br />

you, as the ADI, have on the subject –<br />

the questions have to be sensible.<br />

Third: The examiner is looking for a<br />

client-centred approach. The Q & A<br />

techniques need to be appropriate and<br />

relevant. The ADI should listen to the<br />

pupil and make sure that they have given<br />

time for the pupil to answer the question<br />

and correct any misunderstandings.<br />

Fourth: Feedback should be as<br />

immediate as possible and not<br />

retrospective. The problem needs to be<br />

highlighted if it cannot be dealt with<br />

straight away. It is acceptable to stop if<br />

the matter is too complex to be dealt<br />

with on the move but wheels should be<br />

turning for as much of the time as<br />

possible.<br />

Fifth: There must be a proper<br />

conversation about any safety critical<br />

issues. This will usually mean stopping.<br />

With each of the above five points,<br />

common sense must prevail. If the pupil<br />

commits a fault that was not in the<br />

lesson plan, don’t try to get on so fast<br />

that the fault remains only half-remedied<br />

– the exercise may need to be repeated.<br />

This is about learning taking place for<br />

Ali Saddique,<br />

with other<br />

DVSA<br />

representatives<br />

in the<br />

background<br />

the pupil – not the ADI pushing through<br />

his/her plan come hell or high water.<br />

Likewise, if the traffic is bad, the ADI<br />

may have to change the route.<br />

The Standards Check is now only 45<br />

minutes, but that is from the time you<br />

get into the car and does not include the<br />

‘meet and greet’, etc. The examiner will<br />

tell the ADI what time they should aim to<br />

get back.<br />

After a short break for tea and biscuits<br />

(and fruit and chocolates), Teresa Alfonso<br />

spoke to us about how the driving test is<br />

marked. Safety comes first and finesse<br />

comes second. Essentially, the examiner<br />

is looking for deviation from the defined<br />

outcome. To decide on where the fault<br />

should be marked on the DL25 the<br />

examiner will consider:<br />

- What is the fault?<br />

40 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

Nearly half of drivers<br />

admit to speeding on<br />

60mph country roads<br />

- How did it happen?<br />

- What did the pupil do/not do?<br />

- What was the actual cause?<br />

This is looked at from the point of view<br />

of the degree of deviation, the impact on<br />

the safety of the drive and the effect on<br />

other road users.<br />

The categories of fault are: no fault,<br />

not worthy, driving fault, serious fault,<br />

dangerous fault.<br />

Teresa gave examples with graphics of<br />

an approach to a T-junction.<br />

• There is a slight judder as the pupil<br />

stops – no fault.<br />

• The pupil is right on the centre line,<br />

possibly slightly over – not worthy.<br />

• The pupil is definitely over the line<br />

but there is no surrounding traffic –<br />

driving fault.<br />

• The pupil has stopped on the wrong<br />

side of the road but there is no other<br />

traffic and good visibility – serious fault.<br />

• The pupil has stopped on the wrong<br />

side of the road and sightlines are<br />

seriously restricted – dangerous fault.<br />

If the risk is dangerous the examiner<br />

will intervene – verbally if that is<br />

adequate, physically if necessary.<br />

A habitual fault may become serious if<br />

it is repeated more than four times, such<br />

as not checking the blind spot when<br />

moving off. The examiner will also give<br />

consideration as to whether or not the<br />

drive was perfect before or after the<br />

‘‘<br />

The examiner will give<br />

careful consideration to the<br />

‘16th fault’...’they have to ask<br />

themselves if it is justified...<br />

examiners are human too!<br />

‘‘<br />

serious fault. Likewise, they will consider<br />

carefully whether giving the 16th fault is<br />

justified. Examiners are human. They<br />

have to remember every fault for the<br />

debrief and the writing up.<br />

Any breach of a legal requirement will<br />

be a serious fault. The test report is a<br />

legal document. The debrief is for the<br />

student not the ADI; the instructor needs<br />

to remember that they are not there to<br />

have a conversation with the examiner.<br />

Some tests will return to the test centre<br />

earlier than others because of the speed<br />

or slowness of the learner and because of<br />

road and traffic conditions, but there<br />

must be a minimum of 30 minutes with<br />

wheels rolling.<br />

This was an excellent evening in a<br />

packed hall and those attending clearly<br />

found it very beneficial.<br />

A sharp increase in the number of<br />

drivers who admit to speeding on<br />

60mph rural roads is “extremely<br />

worrying”, says the RAC.<br />

Nearly half (48 per cent) of the<br />

3,102 drivers questioned for the RAC<br />

Report on Motoring say they have<br />

driven faster than the limit in the past<br />

year on these roads – up from 44 per<br />

cent in 2021 and matching the<br />

highest figure ever seen, in 2016.<br />

Of those who admit to the offence,<br />

8 per cent say they do so frequently,<br />

while 40 per cent say they have done<br />

it occasionally on up to half of their<br />

journeys.<br />

Data shows that 514 people were<br />

killed in a total of 11,827 collisions on<br />

60mph non-built-up roads in 2021 –<br />

a fatality rate of 4 per cent, which is<br />

higher than on motorways, and makes<br />

these roads by far the most dangerous.<br />

The RAC wants to see the<br />

Government advise local authorities to<br />

reduce limits on the most dangerous<br />

stretches of rural roads “to more<br />

appropriate levels”.<br />

This idea is backed by 48 per cent<br />

of respondents.<br />

Simon Williams, RAC road safety<br />

spokesman, said: “The recent increase<br />

in the proportion of drivers admitting<br />

to speeding on 60mph rural roads is<br />

extremely worrying as more people<br />

lose their lives every year in collisions<br />

on these roads than on any other.<br />

“Drivers sometimes forget or<br />

underestimate the role speed plays in<br />

fatal and serious collisions as they<br />

tend not to see it in the same light as<br />

offences like drink or drug-driving or<br />

talking on a handheld phone.<br />

“While the number of fatalities on<br />

our roads is no longer falling, we<br />

certainly don’t want to see an increase<br />

in deaths. We think the Government<br />

should address the issue of fatalities<br />

on 60mph rural roads by advising<br />

roads authorities to reduce limits on<br />

the most dangerous stretches to more<br />

appropriate levels.”<br />

NEWSLINK n MARCH 2023 41


Area News<br />

What’s that lurking in the ‘doolie dark?’<br />

Brian Thomson<br />

MSA GB Scotland<br />

As the saying goes, “every silver lining<br />

has a cloud”, and as we venture into the<br />

lighter nights it allows us to perhaps fit in<br />

that extra lesson to help catch up with<br />

the backlog, or lets us get home at a<br />

normal time and still have enough light<br />

to clean the car ready for the next day.<br />

My cloud is that, within reason, there’s<br />

not the same opportunity to get the<br />

students out for a ‘doolie drive’. For those<br />

of you reading this who hail from south<br />

of Reykjavik, that’s getting the students<br />

out when it’s ‘really’ dark on country<br />

roads for a night time driving experience.<br />

Now, I realise we are luckier than<br />

others in the country as we can get from<br />

roads with street lighting to rural driving<br />

in under five minutes. My most popular<br />

‘Doolie route’ starts with a town pick up,<br />

usually around 8pm, and driving out of<br />

the town in the street lights, as we’ll<br />

have done lots of times. Then it’s a<br />

stretch of main road where there are<br />

plenty of learning opportunities: a good<br />

chance of meeting oncoming motorists<br />

and showing the student where they can<br />

look to see the left verge using the other<br />

car’s lights (while warning them not to<br />

look at the oncoming lights). There’s also<br />

this thing they have to do with the dip<br />

switch, as most students using lights in<br />

the town never really have to use that<br />

function, and it’s something that takes a<br />

bit of concentration to remember. There<br />

have been numerous doolie drives which<br />

start with the prompt, “dip your lights,<br />

full beam” and this will continue until the<br />

student grasps the task in hand and<br />

becomes independent. However, there<br />

have been others I’ve been on during<br />

which that ‘task’ just does not compute,<br />

no matter how many times I say “if a car<br />

come towards you, remember to dip your<br />

lights...’ done, but then we drive on<br />

showing dipped lights only until the<br />

instruction of ‘full beam please’ comes<br />

from the left. (Interestingly, the car does<br />

have auto dip lights but that’s a function<br />

they are not being shown).<br />

So we drive about ten or so miles on<br />

the main A road but it’s usually not<br />

completely dark because of the light<br />

provided by other motorists coming<br />

towards us or overtaking (another chance<br />

to issue a ‘dip your lights’ warning).<br />

We’re now following the cat’s eyes way<br />

ahead, assessing the pitch of the corners<br />

and the gears they think they may have<br />

to use, until we’re reach another town<br />

where we turn off into the ‘doolie dark’<br />

countryside.<br />

Now we are just driving with what we<br />

can see with our own car lights, but at<br />

this time in the evening and in the<br />

country roads with no footpath, the<br />

chance of dog walkers on the road is<br />

fairly high and not all are clad in<br />

fluorescent clothing or carrying a torch.<br />

It’s a good lesson about our approach<br />

position to a corner, explaining how it is<br />

slightly different from the daylight<br />

position when you don’t see the beams<br />

of light coming towards you.<br />

Once the students see that there is<br />

that pre-warning of someone coming in<br />

the other direction, it does calm some of<br />

them down and takes the scary thoughts<br />

of driving in the dark away.<br />

We drive past a very well lit dairy farm,<br />

at which point the student is informed<br />

that the farmer plays soothing music to<br />

the cattle to enhance their milk<br />

production, (nothing to do with driving<br />

but a life lesson not to be missed).<br />

So we are now into the heart of the<br />

country where light pollution is minimal.<br />

By this time the students has covered a<br />

few miles and I can feel most of them<br />

42 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

starting to relax as they read the road,<br />

tree line, hedge rows and seeing road<br />

signs from farther away than can be read<br />

but know they will be looking at it as<br />

they approach for that valuable bit of<br />

information. It could warn them of a<br />

bend, where a road narrows, deer, even<br />

the Give Way signs they know and love<br />

so well seem to spring out from nowhere,<br />

but they don’t get caught out the next<br />

time.<br />

My route also come out from the<br />

country drive on to a dual carriageway,<br />

letting the student get the speed up but<br />

still having to use this ‘dip beam, full<br />

beam’ thing and pointing out the different<br />

colours of cat’s eyes for slip roads and<br />

right side. As we have no motorways<br />

within 50 miles it’s an opportunity to<br />

discuss the purpose of the green ones on<br />

the right – something that is not covered<br />

in the theory test questions.<br />

Then it’s off the dualer at a junction<br />

(no slip road) and again speed<br />

adjustment to the country road<br />

conditions. Talking of conditions, this<br />

time of year presents an extra hazard on<br />

the minor country roads with pot holes.<br />

These rural roads are not travelled every<br />

day by the highways authorities so pot<br />

holes can be of a dangerous size. One of<br />

the other problems is that often these<br />

country roads are used by vehicles that<br />

don’t flinch when they hit a pot hole<br />

which would cause tyre or suspension<br />

damage to our cars.<br />

So, it’s almost over. Out of the country<br />

road, back to familiar surroundings by<br />

which time the student will say “oh, I<br />

know where I am now” and at the end<br />

we will reflect on how the drive went.<br />

Normal consensus is, it’s difficult at<br />

the start but they seem to settle down as<br />

they appreciate the difference in speed<br />

required from driving during daylight.<br />

Mostly all students find it really useful<br />

and thankful they did it with an<br />

instructor first.<br />

(P.S. I know it’s dark at some point in<br />

the spring and early summer but going<br />

round these roads at “silly o clock” does<br />

no good if we do hit a deer or pot hole<br />

and try and get rescued when it’s not<br />

necessary.)<br />

Workshop aims to calm<br />

those test nerves –<br />

for your pupils, and you<br />

MSA GB Eastern Workshop CPD/<br />

Training Session<br />

Calming Test Nerves Workshop, with<br />

Diana Hall of L of a Way 2 Pass<br />

MSA GB members, £100<br />

Non-Members, £110<br />

Date: Friday, April 21<br />

Time: 9am-5pm<br />

Venue: Ayton House,<br />

11 Ayton House, Wymondham,<br />

Norfolk NR11 0QQ<br />

Every ADI knows the pupil who aced<br />

every lesson, only to fail their L-test.<br />

Why? Simply because of nerves.<br />

How can an ADI help pupils manage<br />

the nerves that ccompany every<br />

L-test? Well, MSA GB Eastern has<br />

organised a full-day workshop that can<br />

do just that. This Driving Test Nerves<br />

Specialist workshop will help you gain<br />

an in-depth insight into how the mind<br />

works, understand why pupils do what<br />

they do, and more importantly, how to<br />

deal with it!<br />

Learn more about:<br />

• Anticipatory anxiety – when<br />

several of the brain’s processes shut<br />

down, meaning learning just can’t take<br />

place: Learn strategies to combat it<br />

• How to deal with Auditory<br />

Exclusion – when what you say ‘goes<br />

in one ear and out the other’!<br />

• Strategies to control negative<br />

emotions such as fear, stress, nerves,<br />

panic, anxiety, intimidation<br />

Diane Hall: Learn<br />

new ways to calm<br />

pupils’ nerves before<br />

their L-test<br />

• Techniques to recognise<br />

sabotaging thoughts and behaviours<br />

and how to turn negativity into<br />

increased confidence and self-belief<br />

• And a 10-second technique to<br />

stop your pupils muddling up left and<br />

right!<br />

All instructors who attend the<br />

Driving Test Nerves workshop or have<br />

a 1-2-1 session with us will be invited<br />

to join our FREE Zoom meetings.<br />

During these sessions, Diane and the<br />

team at L of a Way 2 Pass offer help<br />

and advice from dealing with stress<br />

and anxiety (for you as well as your<br />

pupils!) through to life skills, and<br />

answer any questions you may have,<br />

or, you can just pop along for a chat!<br />

Do you sometimes feel more like a<br />

counsellor or therapist than a driving<br />

instructor? It’s not surprising when<br />

around a third of your pupils are likely<br />

to suffer anxiety… and, according to<br />

the World Health Organisation, that<br />

figure is on the increase<br />

Diane and Chris from L of a way 2<br />

Pass will share amazing unique<br />

techniques to not only help your pupils<br />

with driving anxiety and test nerves,<br />

but for your own Standards Check<br />

anxiety as well! This workshop gives<br />

you a unique insight into your pupils’<br />

minds; why they behave the way they<br />

do, and strategies to deal with even<br />

the most challenging students…<br />

ensuring you become the ‘go to’<br />

instructor<br />

For further information please email<br />

event organiser Paul Harmes via<br />

admin@paulharmesdrivingschool.co.uk<br />

or click on the panel below to book:<br />

Click here<br />

for details<br />

NEWSLINK n MARCH 2023 43


Q& A with...<br />

I love it when I help learners through<br />

their test... but I’ve had enough of the<br />

reckless drivers and the pot holes!<br />

Yasmin Ajib from MSA GB’s East Coast Area 2<br />

committee is the latest member to take part in our<br />

‘Q & A with’ feature, and she’s getting fed up with<br />

reckless drivers endangering her and her pupils...<br />

When did you become an ADI, and<br />

what made you enter the profession?<br />

I became an ADI in 2014. I have<br />

always had a passion for driving and<br />

becoming a driving instructor was the<br />

ideal career path for me, where I am able<br />

to teach people how to drive safely and<br />

guide them through passing their test.<br />

It’s a very rewarding role.<br />

Also, as I am able to speak more than<br />

one language, I can help those who have<br />

English as an additional language. It’s<br />

great knowing I can help others pass<br />

when they don’t feel comfortable and<br />

confident in speaking English.<br />

What’s the best bit about the job?<br />

Being my own boss, where I can<br />

choose my hours; that’s very important<br />

to me.<br />

In addition, I enjoy meeting pupils from<br />

different backgrounds, all of whom have<br />

their own individual needs, therefore<br />

opening my experiences of teaching<br />

different types of learners.<br />

Finally, I still get a buzz when I receive<br />

positive feedback from my learners. You<br />

can’t beat that.<br />

And the worst?<br />

Impatient drivers who hit the horn,<br />

overtake, speed and cause near crashes<br />

whenever they see a learner car. They<br />

tend to think they can intimidate new<br />

learners and scare them. It’s disgraceful.<br />

I really feel for my pupils when they<br />

are on the receiving end of it. For<br />

some of them it can negatively affect<br />

their performance and can sometimes<br />

put them off learning to drive all together.<br />

Why can’t people just be a little more<br />

patient?<br />

What’s the best piece of training advice<br />

you were ever given?<br />

The best training I received was from<br />

Susan McCormack when I passed my<br />

BTEC level four in client centre learning<br />

and coaching. It helped transform the<br />

way I worked and I’ve really enjoyed the<br />

difference it makes to lessons.<br />

What one piece of kit, other than your<br />

car and phone, could you not do<br />

without?<br />

Money, especially in the current<br />

economic and inflation rates!<br />

What needs fixing most urgently in<br />

driving generally?<br />

We need to find a way of encouraging<br />

drivers to be more patient, as per my<br />

previous answer. But in addition I’m<br />

really concerned that there are more<br />

people out there who are driving under<br />

the influence than the authorities believe.<br />

Also, if we’re aiming to improve the<br />

standard of driving, can we also tackle<br />

the standard of the roads at the same<br />

time? So many of the roads on my usual<br />

routes are really poor quality and in need<br />

of urgent repair – pot holes and cracks<br />

that have been present for ages but<br />

have not been fixed.<br />

What should the DVSA focus on?<br />

Change the marking strategy for<br />

standard check tests.<br />

What’s the next big thing that’s going to<br />

transform driver training/testing?<br />

Having to buy an electric car.<br />

Electric cars – yes or no? And why?<br />

Despite my previous answer, because<br />

of the current pressure on finances with<br />

the cost of living crisis and high inflation<br />

rate, I’m not going for one at present as<br />

it would not be affordable.<br />

However, in the future when the<br />

current crisis eases I will be swapping to<br />

to an electric car, as they do come with<br />

benefits.<br />

How can we improve driver testing/<br />

training in one move?<br />

Easy; employ more examiners!<br />

Who/what inspires you, drives you on?<br />

My family, knowing how proud they<br />

are on how far I have come, and now<br />

being able to teach my own children and<br />

grandchildren how to drive.<br />

I’m also inspired to do my job by<br />

knowing that I am able to make a<br />

difference to someone. When a pupil<br />

passes their test, you can instantly see<br />

how happy they are, especially when<br />

44 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

they show immense appreciation.<br />

That’s when I know I have done my<br />

job properly.<br />

What’s the daftest /most dangerous<br />

thing that’s ever happened to you while<br />

teaching?<br />

It’s not one thing but the regular<br />

reckless driving you see when we are<br />

teaching is dangerous. I’ve lost count of<br />

the number of times people overtake my<br />

tuition car on roundabouts, cut us up<br />

and go through red lights. Everyone<br />

seems to be driving on the verge of a<br />

serious accident.<br />

When or where are you happiest?<br />

Abroad or in a new location,<br />

surrounded by friends or family and<br />

positive vibes, where I am able to relax.<br />

Yasmin’s big two problems: Too many<br />

aggressive drivers (above) ... and badly<br />

maintained roads (right)<br />

NEWSLINK n MARCH 2023 45


Membership offers and discounts<br />

Members’ discounts and benefits<br />

MSA GB has organised a number of exclusive discounts and offers for members. More details can be found on our website at<br />

www.msagb.com and click on the Member Discounts logo. To access these benefits, simply log in and click on the Member<br />

discount logo, then click the link at the bottom of the page to allow you to obtain your special discounts.<br />

Please note, non-members will be required to join the association first. Terms and conditions apply<br />

Ford updates special offer<br />

for MSA GB members<br />

Some exciting news for members: Ford has partnered<br />

with MSA GB to offer exclusive discounts on all car and<br />

commercial Ford vehicles.<br />

Take a look at the Ford website www.ford.co.uk for vehicle<br />

and specification information.<br />

For further information, to view frequently asked questions,<br />

to request a quote and to access the member discount<br />

codes, please go to the Members’ Benefits page on the MSA<br />

GB website and follow the Ford link.<br />

Please note these discounts are only available to MSA GB<br />

members and their immediate family if they are members<br />

who pay annually.<br />

ACCOUNTANCY<br />

MSA GB’s Recommended<br />

Accountancy Service, FBTC<br />

offers a specialist service for<br />

driving instructors.<br />

It has been established over 20<br />

years ago and covers the whole of<br />

the UK. The team takes pride in providing<br />

unlimited advice and support to ensure the<br />

completion of your tax return is hassle free,<br />

giving you peace of mind.<br />

MSA GB OFFER:: FBTC will prepare you for<br />

Making Tax Digital and will be providing<br />

HMRC compliant software to all clients very<br />

soon. Join now to receive three months free.<br />

ADVANCE DRIVING<br />

AND RIDING<br />

As the UK’s largest<br />

road safety charity, IAM<br />

RoadSmart is proud to<br />

partner with the Motor Schools<br />

Association GB. Working together to<br />

promote and enhance motorists skills on<br />

our roads.<br />

MSA GB OFFER:: Get 10% off Advanced<br />

courses; visit www.iamroadsmart.com/<br />

course and use the code MSA10 at the<br />

checkout or call 0300 303 1134 to book.<br />

CAR AIR FRESHENERS / CANDLES<br />

Mandles’ handmade scented<br />

collections use quality<br />

ingredients to ensure<br />

superior scent throw from<br />

all its candles and diffusers.<br />

Check our our website for<br />

further details.<br />

MSA GB OFFER:: Special discount<br />

of 20% on all car air fresheners and refills.<br />

CARD PAYMENTS<br />

MSA GB and SumUp believe<br />

in supporting motor vehicle<br />

trainers of all shapes and sizes.<br />

Together we are on a mission to<br />

ease the operational workload of<br />

our members by providing them<br />

with the ability to take card payments onthe-go<br />

or in their respective training centres.<br />

SumUp readers are durable and user-friendly.<br />

Their paperless onboarding is quick and<br />

efficient. Moreover, their offer comes with<br />

no monthly subscription, no contractual<br />

agreement, no support fees, no hidden fees<br />

– just the one-off cost for the reader coupled<br />

with lowest on the market transaction fee.<br />

CPD & TRAINING COURSES<br />

As part of its new relationship with MSA<br />

GB, Tri-Coaching is delighted<br />

to offer a massive 20%<br />

discount across the board on<br />

all our training products and<br />

courses, exclusively to MSA GB<br />

Members.<br />

MSA GB OFFER: 20% off all Tri-Coaching<br />

courses.<br />

DISABILITY AIDS<br />

Driving shouldn’t just be a<br />

privilege for people without<br />

disabilities; it should be<br />

accessible for all and there’s<br />

never been an easier time to make this the<br />

case! MSA GB members can take advantage<br />

of BAS’s Driving Instructor Packages which<br />

include a range of adaptations at a discounted<br />

price, suitable for teaching disabled learner<br />

drivers.<br />

MSA GB OFFER: Special Driving Instructor<br />

Packages for MSA GB members.<br />

To get the full story of<br />

the discounts available,<br />

see www.msagb.com<br />

46 NEWSLINK n MARCH 2023


For all the latest news, see www.msagb.com<br />

HEALTH / FINANCE<br />

COVER<br />

The Motor Schools Association<br />

of Great Britain has agreed<br />

with HMCA to offer discounted<br />

rates for medical plans, dental<br />

plan, hospital cash plans, personal accident<br />

plan, travel plan, income protection and<br />

vehicle breakdown products.<br />

MSA GB OFFER: HMCA only offer medical<br />

plans to membership groups and can offer<br />

up to a 40% discount off the underwriter’s<br />

standard rates. This is a comprehensive<br />

plan which provides generous cash benefits<br />

for surgery and other charges.<br />

PUPIL INSURANCE<br />

Help your pupils private<br />

practice by signing them up<br />

to Collingwood’s instructor<br />

affiliate programme.<br />

MSA GB OFFER:: £50 for your first<br />

referral and a chance to win £100 of<br />

High Street vouchers!<br />

PSYCHOLOGY TRAINING<br />

Confident Drivers has the only<br />

website created especially for<br />

drivers offering eight different<br />

psychological techniques<br />

commonly used to reduce<br />

stress and nerves.<br />

MSA GB OFFER: One month free on a monthly<br />

subscription plan using coupon code.<br />

PUPIL SOURCING<br />

Go Roadie provides students<br />

when they need them, with<br />

all the details you need before<br />

you accept. Control your own<br />

pricing, discounts and set your availability to<br />

suit you. Full diary? No cost!<br />

MSA GB OFFER: Introductory offer of 50% off<br />

the first three students they accept.<br />

To get the full story of<br />

the discounts available,<br />

see www.msagb.com<br />

Membership offer<br />

Welcome, new ADIs<br />

We’ve a special introductory offer for you!<br />

Congratulations on passing<br />

your Part 3 and becoming<br />

an ADI.<br />

There’s an exciting career<br />

open to you from today,<br />

one that’s alive with<br />

possibilities as you build<br />

your skills, your client<br />

base and your income.<br />

But for all the excitement, it<br />

can also be challenging; who<br />

can you turn to if you’re struggling<br />

to get over key driver training issues to<br />

a pupil? Where can you go to soak up<br />

advice from more experienced ADIs?<br />

Who will help you if you are caught<br />

up in a dispute with the DVSA? If the<br />

worst happens, who can you turn to for<br />

help, advice and to fight your corner?<br />

The answer is the Motor Schools<br />

Association of Great Britain – MSA GB<br />

for short.<br />

We are the most senior association<br />

representing driving instructors in Great<br />

Britain. Establised in 1935 when the<br />

first driving test was introduced, MSA<br />

GB has been working tirelessly ever<br />

since on behalf of ordinary rank and<br />

file ADIs.<br />

We represent your interests and your<br />

views in the corridors of power, holding<br />

regular meetings with senior officials<br />

from the DVSA and the Department for<br />

Transport to make sure the ADIs’ voice<br />

is heard.<br />

SPECIAL OFFER<br />

Join MSA GB today!<br />

SPECIAL OFFER: Join for just £60 with your<br />

PI & PL insurance included immediately!<br />

No joining fee - saving you £25<br />

Call 01787 221020 quoting discount code<br />

<strong>Newslink</strong>, or join online at www.msagb.com<br />

We’d like you to join us<br />

We’re there to support you<br />

every step of the way.<br />

Our office-based staff<br />

are there, five days a<br />

week, from 9am-5pm,<br />

ready to answer your<br />

call and help you in any<br />

way.<br />

In addition our network<br />

of experienced office holders<br />

and regional officers can offer<br />

advice over the phone or by email.<br />

But membership of the MSA GB<br />

doesn’t just mean we’re there for<br />

you if you’re in trouble. We also<br />

offer a nationwide network of regular<br />

meetings, seminars and training<br />

events, an Annual Conference, and<br />

a chance to participate in MSA<br />

GB affairs through our democratic<br />

structure<br />

In addition, you’ll get a free link to our<br />

membership magazine <strong>Newslink</strong> every<br />

month, with all the latest news, views,<br />

comment and advice you’ll need to<br />

become a successful driving instructor.<br />

You’ll also automatically receive<br />

professional indemnity insurance<br />

worth up to £5m and £10m public<br />

liability insurance free of charge.<br />

This is essential legal protection<br />

covering you against legal claims<br />

ariving from your tuition.<br />

NEWSLINK n MARCH 2023 47

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