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2010 COMMUNITY RESOURCE GUIDE - Orange County

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OMBUDSMEN - For Long Term Care Issues<br />

Ombudsmen investigate complaints about the care of residents in long-term care facilities<br />

and serve as residents’ advocates. They provide mediation and education in an<br />

effort to resolve grievances and increase understanding of long-term care residents’<br />

rights. Long-term care facilities are defined as nursing homes and adult care homes<br />

(rest homes/assisted living).<br />

The toll free number is (800) 310-9777.<br />

Local numbers are:<br />

• <strong>Orange</strong> <strong>County</strong> (919) 558-9401<br />

• Alamance <strong>County</strong> (336) 294-4950<br />

• Chatham <strong>County</strong> (919) 558-9404<br />

• Durham <strong>County</strong> (919) 558-9401<br />

PERSONAL EMERGENCY RESPONSE SYSTEMS<br />

Pendants or bracelets worn by individuals use telephone lines to alert a central monitoring<br />

facility in an emergency – such as a fall.<br />

Direct Link – Home Helpers<br />

Telephone: (919) 732-1143<br />

Hasten System<br />

Telephone: (800) 582-3073 or (336) 271-6395 or 271-6393 • Fax: (336) 272-2260<br />

301 Creek Ridge Rd., Greensboro, NC 27416<br />

Help- Personal Medical Connection<br />

Telephone: (919) 873- 1001 or (866) 672- 4852<br />

Website: www.helpforyou.com<br />

Phillips Lifeline - UNC Hospital Department of Volunteer Services<br />

Telephone: (919) 966-4793<br />

101 Manning Dr., Chapel Hill, NC 27514<br />

Triangle Lifeline<br />

Telephone: (919) 479-6050 • Fax: (919) 477-5474<br />

3414 North Duke St., Durham, NC 27704<br />

Website: www.trianglelifeline.com<br />

<strong>Orange</strong> <strong>County</strong> Department on Aging 94 www.orangecountync.gov

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