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03 Magazine: September 01, 2023

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WORKING TOGETHER:<br />

THE<br />

Adavantage<br />

INTER-GENERATIONAL<br />

The benefits and challenges of<br />

working and thriving in an intergenerational<br />

workplace are becoming<br />

a lot more common and our business,<br />

like many others, has a culture that<br />

tries to embrace much of this.<br />

When I was younger (a lot younger!)<br />

working inter-generationally consisted<br />

of student nursing whilst trying to<br />

keep out of the way of some pretty<br />

determined senior charge nurses.<br />

I say ‘determined’ but at the time I<br />

probably thought ‘scary’, and you<br />

survived by working hard, keeping your<br />

head down and not really having an<br />

opinion if, in fact, you were ever asked<br />

for one.<br />

That was the ‘80s, centuries ago, and<br />

today an inter-generational workplace<br />

represents so much more.<br />

There are numerous variables at play.<br />

Work habits, expectations and<br />

communication styles: from actually<br />

talking face-to-face – which can be rare<br />

– to the complete reverse, including<br />

texting, WhatsApp, WeChat, Messenger,<br />

Instagram, Facebook, email and TikTok<br />

responses that you forget to even look<br />

for!<br />

Then there are the questions of how you<br />

like to be addressed in a gender diverse<br />

world. You can be addressed as she, her,<br />

hers, they, them, theirs, he, him or his.<br />

There are environmental requirements,<br />

dress code differences, not to forget<br />

prevalent piercings and tattoos, as well<br />

as phone and social media habits.<br />

It’s a different world and, to be fair, it can<br />

be a minefield. But at its most workable<br />

I’ve found it uplifting, educational and<br />

fun, and, more than that, it can make for<br />

a more engaged and successful team.<br />

All the differences between generations<br />

can become strengths when collaborating.<br />

Now let’s do a quick overview of the<br />

generations themselves.<br />

There’s the ‘Silent Generation’, folk born<br />

no later than 1945 and up until three<br />

years ago we had one such person.<br />

A fantastic man; a gentleman who<br />

represented our company and our<br />

country as a double Olympian and he<br />

still regularly visits our offices helping<br />

with general tasks. Age never got in the<br />

way of his ability to support or care for<br />

others and I’m beyond grateful to Mark<br />

Brownlee and his wife Trish for their<br />

time with us.<br />

Next, the ‘Baby Boomers’ born between<br />

1945 and 1960-‘65, depending on the<br />

literature you consult. In fact, in doing<br />

this research I discovered there are two<br />

groups of Boomers and I fall into the<br />

later of those.<br />

Determined and driven, we have a strong<br />

cohort of this group in our company, in<br />

our leadership and management teams.<br />

The third generation is ‘Generation X’<br />

and characteristics attributed to this<br />

group are independence, diversity,<br />

work life balance, technology and an<br />

entrepreneurial spirit.<br />

When I think of this group, born between<br />

1965 – 1980, I’m grateful to some of the<br />

most incredible people I’ve ever had the<br />

opportunity to work with, including my<br />

business partner and friend Cameron<br />

Bailey.<br />

I’ve also experienced the benefits of this<br />

group’s enquiring natures, big hearts<br />

and desire to make something special<br />

of their world whilst trying for balance in<br />

their own lives.<br />

Along with the Baby Boomers, they have<br />

become excellent mentors to younger<br />

members of our company.<br />

The fourth generation, known as<br />

‘Generation Y’ or ‘Millennials’ is also<br />

coming through strongly.<br />

They are well represented in our team<br />

of consultants, administrators and<br />

marketing, video and design creatives.<br />

All of them have the skills to travel<br />

further in anything they choose, utilizing<br />

their skill set of ambition, confidence<br />

and flexibility.<br />

They question everything and constantly<br />

look for new challenges.<br />

That’s our company.<br />

It’s a melting pot of ages, languages,<br />

capacities and belief systems.<br />

It’s dynamic and diverse, and I<br />

appreciate being a part of it.<br />

It’s true some would find it wearying, too<br />

much to have to think about, too many<br />

agendas, ages and belief systems, but<br />

when it all comes together it’s magic.<br />

Lynette McFadden<br />

Harcourts gold Business Owner<br />

027 432 0447<br />

lynette.mcfadden@harcourtsgold.co.nz<br />

PAPANUI 352 6166 | INTERNATIONAL DIVISION (+64) 3 662 9811 | REDWOOD 352 <strong>03</strong>52 | PARKLANDS 383 0406 |<br />

SPITFIRE SQUARE 662 9222 | STROWAN 351 0585 | GOLD PROPERTY MANAGEMENT 352 6454 |<br />

SPITFIRE SQUARE PROPERTY MANAGEMENT 027 772 1188<br />

GOLD REAL ESTATE GROUP LTD LICENSED AGENT REAA 2008 A MEMBER OF THE HARCOURTS GROUP<br />

www.harcourtsgold.co.nz

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