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Hotel SA October 2023

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THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (<strong>SA</strong> BRANCH) OCTOBER <strong>2023</strong><br />

<strong>SA</strong>LT AT<br />

PORT ELLIOT<br />

WWW.BOYLEN.COM.AU<br />

WWW.AHA<strong>SA</strong>.ASN.AU


THE DRAGON’S BACK WITH<br />

ULTRA ENTERTAINMENT!


Shortcut to Stories<br />

OCTOBER <strong>2023</strong><br />

Click here <br />

From the President<br />

Click here <br />

AHA|<strong>SA</strong> Selected To Deliver<br />

Key Government Initiative<br />

Click here <br />

Publican Profile:<br />

Loretta Wilmshurst Tribute<br />

Click here <br />

Regional Meetings<br />

Photos from AHA|<strong>SA</strong><br />

Regional Meetings<br />

Click here <br />

<strong>Hotel</strong> feature<br />

‘Salt’ adds to iconic main stretch<br />

in Port Elliot<br />

Click here <br />

Workplace Relations<br />

Analysis of the Closing<br />

Loopholes Bill.<br />

I N T H I S I S S U E<br />

04 From the President<br />

08 From the CEO<br />

11 AHA|<strong>SA</strong> Selected To Deliver Key<br />

Government Initiative<br />

12 Publican Profile:<br />

Loretta Wilmshurst Tribute<br />

14 Regionl Meetings<br />

17 ‘Salt’ adds to iconic<br />

main stretch in Port Elliot<br />

25 Workplace relations:<br />

Government Tables further IR<br />

Reforms: Closing Loopholes Bill <strong>2023</strong><br />

29 Member Advice<br />

31 Corporate Partners<br />

32 AHA|<strong>SA</strong> Office Holders & Publisher<br />

W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 3


Red Tape...<br />

We’re Strangled<br />

By It!<br />

From the President<br />

DAVID BASHEER<br />

Every incoming Government - State<br />

or Federal - comes in with a mantra<br />

of reducing red tape for business.<br />

And then they all proceed to<br />

increase it.<br />

The growth of regulation and<br />

compliance in our industry remains<br />

a constant and exhausting battle.<br />

<strong>Hotel</strong> operators are frustrated and<br />

overwhelmed by the uncoordinated<br />

approach taken by too many local,<br />

state and federal agencies, none<br />

of whom seem capable of even<br />

speaking to each other.<br />

Many new obligations have left us<br />

not only bewildered but result in us<br />

having to pay the cost of mopping<br />

up unintended consequences. So<br />

often, our smallest family operators<br />

have been asked to have a back<br />

office rivalling the size of BHP<br />

or Santos.<br />

The realities of running a small<br />

business mean you are knee deep<br />

in operations all day. Once the<br />

kids have been put to bed, and<br />

tomorrow’s school lunches made,<br />

you do your payroll, pay your<br />

accounts, and familiarise yourself<br />

with the latest round of regulations.<br />

In isolation, the Federal<br />

Government’s new Food safety<br />

standards (3.3.2A for those who<br />

enjoy bureaucratic speak) seems a<br />

reasonable impost. But we already<br />

have heavy compliance obligations<br />

with local and state governments.<br />

With this new layer of obligation,<br />

what is being removed? Were these<br />

new training obligations crafted<br />

in full knowledge of what hotels<br />

already are required to do?<br />

Last month, Fair Work officials from<br />

Victoria came to Adelaide for three<br />

days and raided (and I use that<br />

term accurately) a series of western<br />

suburbs hotels and restaurants.<br />

Bemused owners, managers and<br />

staff were left wondering what they<br />

had done wrong, not realising the<br />

raids were merely random. Really?<br />

That is the most effective manner<br />

for all to go about running our<br />

businesses?<br />

The Malinauskas State Labor<br />

Government came to office with a<br />

mantra of being business-friendly.<br />

Their two budgets to date have<br />

supported that mantra, with no<br />

new taxes, a focus on the labour<br />

shortage and a strong appetite<br />

for events.<br />

But what is very business unfriendly<br />

is the ever-changing landscape<br />

around our compliance obligations<br />

in liquor and gaming. These are<br />

two heavily regulated products, and<br />

we totally accept a need for strong<br />

compliance. However, the goalposts<br />

keep moving and our members<br />

- especially our smaller members -<br />

are struggling to keep up.<br />

“The growth of<br />

regulation and<br />

compliance in our<br />

industry remains<br />

a constant and<br />

exhausting<br />

battle.”<br />

For example, the onerous<br />

obligations recently added around<br />

loyalty customers does very little to<br />

support the mantra of a businessfriendly<br />

Government.<br />

During Covid, we become<br />

accustomed to Government’s<br />

controlling our businesses.<br />

As challenging as it was back<br />

then , we accepted we were<br />

living in unparalleled times and<br />

banded together to protect our<br />

communities.<br />

Rather than have a peaceful reset<br />

after Covid, Governments are now<br />

forming an appetite to unreasonably<br />

remain in our businesses.<br />

That appetite does nothing for<br />

productivity or business confidence.<br />

It simply sends a message that<br />

doing business is getting harder<br />

and harder.<br />

4 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


F R O M T H E P R E S I D E N T<br />

Watch Video <br />

AIRBNB AND THE LABOUR<br />

SHORTAGE.<br />

Over the top red tape and regulation<br />

always places an unfair and costly<br />

burden on our small and family<br />

operations. But one area seemingly<br />

devoid of those problems remains<br />

Airbnb. Airbnb in Australia avoids<br />

the regulations applied in most<br />

other parts of the world.<br />

The housing crisis is both a<br />

social and economic issue in this<br />

country, and it is a major barrier for<br />

recruiting staff from interstate or<br />

overseas.<br />

Airbnb is not just Mum & Dad<br />

operators renting out the teenager’s<br />

room for a few days, or a house<br />

whilst the owners are enjoying a<br />

month of sun in their caravan in<br />

July. In South Australia, more than<br />

1,700 full homes are listed for shortterm<br />

rental; that is 1700 homes not<br />

offering a roof over a family’s heads.<br />

According to Air DNA Data:<br />

• 63% of all Air B&B listings are<br />

entire homes or apartments<br />

• half of those available for periods<br />

greater than 90 days.<br />

That is a significant amount of stock<br />

taken out of the housing market.<br />

Houses that can accommodate the<br />

chef in Port Lincoln, the front office<br />

manager in Whyalla or the assistant<br />

manager in the city.<br />

In Australia, over 18 months, Airbnb<br />

listing have increased by 25%!<br />

With 166,000 listings, Australia<br />

ranks as 10th largest globally.<br />

Before the pandemic, the listings in<br />

Australia topped over 300,000, only<br />

one-quarter of which were “hosted”<br />

accommodation where the owner<br />

was on site.<br />

The decisions being taken by<br />

apartment and house owners to<br />

offer their properties for shortterm<br />

rather than long-term rental<br />

are having a concerning impact<br />

on housing availability, both in<br />

the cities and regions. Not unlike<br />

many other digital-platform-driven<br />

markets, unfettered growth has led<br />

to consequences far exceeding the<br />

initial intent. In the case of Airbnb,<br />

Stayz and other similar listings,<br />

the original concept of letting out<br />

a spare room or couch in a hosted<br />

environment has been overwhelmed<br />

by property owners who are seeking<br />

a higher rental income. These<br />

people are choosing to list their<br />

vacant houses and apartments on<br />

digital platforms, rather than making<br />

the properties available for longterm<br />

rental.<br />

Even the chief executive and<br />

founder of Airbnb Brian Chesky was<br />

recently quoted as saying “it wasn’t<br />

about empty homes, it was about<br />

people staying with each other…<br />

the values got ‘watered down’ ... if I<br />

could do it over again, I would hold<br />

to those values.”<br />

Commercial accommodation<br />

providers operate in a highly<br />

regulated business environment,<br />

with a raft of related compliance<br />

costs – increased land tax,<br />

commercial Council rates,<br />

payroll tax, Workcover levies and<br />

insurances, staff wages, food safety,<br />

fire safety and building compliance<br />

– for example, disability access<br />

and egress.<br />

By contrast, short-term rental<br />

accommodation in Australia<br />

has very little regulation in most<br />

jurisdictions and generally owners<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 5


X<br />

When you need hotel<br />

insurance, contact<br />

an expert<br />

As the endorsed insurance broker to the AHA <strong>SA</strong> since 1986, Aon<br />

understands your business.<br />

Contact one of our dedicated client managers today for an obligation<br />

free alternative:<br />

Sean McCormack<br />

t 08 8301 1123<br />

e sean.mccormack@aon.com<br />

aon.com.au/hotels<br />

Phil Bowden<br />

t 08 8301 1134<br />

e phil.bowden@aon.com<br />

© Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL 241141<br />

The information contained in this communication is for general information only; it is not intended to be construed as legal or financial advice in whole or in part. Please seek independent<br />

professional advice if needed. This communication is current as at the date of publication and subject to any qualifications expressed. While care has been taken in the production of this<br />

communication and the information contained in it has been obtained from sources that both parties reasonably believe to be reliable, we make no representation as to the accuracy<br />

of information received from third parties or in respect of any views expressed by us which relate to decisions of third parties (such as insurers). Please contact Aon if you would like any<br />

further information.<br />

COM20210922


F R O M T H E P R E S I D E N T<br />

“Many restrict<br />

Airbnb properties<br />

to a maximum of<br />

90 days a year.”<br />

only pay residential-level council<br />

rates. A home or apartment can<br />

be transformed into a tourist<br />

accommodation “overnight”.<br />

For many properties in tourist<br />

areas, occupancy needs only to<br />

be as low as 35% for there to be<br />

a greater financial incentive for<br />

landlords to choose short-term<br />

over long-term rental. This is a<br />

gross under-utilisation of the<br />

accommodation amenity from a<br />

community perspective, and at a<br />

time of high housing rental costs<br />

and low availability, it is adding to<br />

the difficulties.<br />

In addition, as short-term<br />

accommodation is often<br />

concentrated in higher tourist areas,<br />

the reduction in rental stock has<br />

exacerbated the difficulties for staff<br />

working in tourism areas being able<br />

to find rental accommodation. More<br />

broadly, the lack of rental properties<br />

across most regions of Australia is<br />

limiting the attractiveness of people<br />

migrating to take up important<br />

skilled positions or for people<br />

wishing to relocate to take up work.<br />

GLOBAL SOLUTION<br />

So what do London, Amsterdam,<br />

Paris, San Francisco, Barcelona,<br />

Berlin, Hong Kong, New York have<br />

in common? They have regulatory<br />

structures to manage Airbnb in<br />

these international cities.<br />

Many restrict Airbnb properties to a<br />

maximum of 90 days a year.<br />

A report by the Australian Housing<br />

and Research Institute supports<br />

this regulated level, stating “it<br />

represents a period of time thought<br />

to be the maximum period long<br />

term occupants could vacate<br />

their property without having<br />

to seek alternative long-term<br />

accommodation themselves”.<br />

53% of Airbnb owners or property<br />

managers operate more than one<br />

property. A staggering 29.5 %<br />

operate more than 10.<br />

Airbnb owns no hotels, builds no<br />

hotels, employs no one, trains no<br />

one! The largest Airbnb ‘host’ lists<br />

77 entire houses and apartments<br />

in <strong>SA</strong> and generates earnings over<br />

$1.5m million per annum. It’s time<br />

they started contributing to South<br />

Australia like the rest of us.<br />

It’s time to seek a nationwide cap<br />

of 90 - 120 days for unhosted<br />

accommodation, with State and<br />

Territory Governments either<br />

imposing themselves, or enabling<br />

local governments to impose,<br />

caps below 120 at a level that<br />

reflects local tourism and rental<br />

circumstances<br />

Property owners who seek to<br />

exceed the cap should apply for<br />

DA approval and be subject to<br />

commercial regulation, as hotels are<br />

required to do.<br />

Restricting Airbnb to its core<br />

values would be a great boost to<br />

our housing crisis and the labour<br />

shortage in this State.<br />

David Basheer,<br />

AHA|<strong>SA</strong> President<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 7


Closing Loopholes –<br />

A step forward to<br />

take two back<br />

From the CEO<br />

ANNA MOELLER<br />

Closing Loopholes is literally the name of the Bill<br />

containing the latest suite of industrial reforms to be<br />

proposed by the Federal Government.<br />

Unfortunately the casual employment ‘loophole’<br />

being targeted will almost certainly have a number<br />

of unintended consequences for both venues and<br />

the vast number of casual employees working within<br />

our industry.<br />

The first part of the Bill proposes to introduce a<br />

new definition of casual employment and additional<br />

pathways to permanent employment. The apparent<br />

aim of this is to close the loophole of permanent casual<br />

employment and create a new pathway for workers to<br />

seek permanency.<br />

“Closing the loophole will<br />

see the closure of a lot of<br />

things. It will close off the<br />

opportunity for workers to<br />

choose to work particular<br />

days out of either certainty<br />

or necessity.”<br />

Only problem is many of those working in pubs actually<br />

want to be a ‘permanent casual’.<br />

The proposed definition of casual employment will see<br />

the end of the current quite valid participation of casual<br />

workers in our hotels. It ignores the fact that many<br />

workers actually seek out a regular pattern of work, but<br />

at the same time want to retain the flexibility to reject<br />

shifts or accept more. It ignores the fact that many<br />

workers enjoy the benefits of being paid casual wage<br />

loadings. It ignores the fact that the current legitimate<br />

system is currently working – for everyone.<br />

Unfortunately it also ignores the fact that in ensuring<br />

under the new criteria that a worker is indeed a casual,<br />

existing casual employees will have less employment<br />

security and less entitlements than they currently<br />

have. It will also take off the table casual conversion –<br />

ironically the main pathway to permanent employment<br />

for those that want it!<br />

Closing the loophole will see the closure of a lot of<br />

things. It will close off the opportunity for workers to<br />

choose to work particular days out of either certainty<br />

or necessity. Employees that wish to be casual will lose<br />

the ability to plan their week as they arguably cannot<br />

be placed on a weekly roster. We will have created<br />

a one day at a time employment relationship that<br />

detrimentally impacts longer term casuals that remain<br />

casual by choice - not to mention the difficulties it<br />

creates if you are trying to effectively run a pub.<br />

8 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


F R O M T H E C E O<br />

Watch Video <br />

“The proposed prohibition on a regular pattern of hours<br />

will mean there can be no ‘regular casual employee’ as<br />

currently defined in the legislation as employers will be<br />

prevented from employing a casual employee on<br />

a regular and systematic basis.”<br />

The proposed prohibition on a regular pattern of hours<br />

will mean there can be no ‘regular casual employee’<br />

as currently defined in the legislation as employers<br />

will be prevented from employing a casual employee<br />

on a regular and systematic basis. This will close off<br />

the casual employee’s access to entitlements under<br />

the National Employment Standards where there is<br />

the requirement for the casual employee to have been<br />

employed on a regular and systematic basis to be able<br />

to access things like unpaid parental leave, flexible<br />

working arrangements and a potential ineligibility<br />

for casual conversion to permanency at the<br />

12 month mark.<br />

Improved pathways to permanent employment is a<br />

good thing. In fact any pathway to any employment<br />

is a step in the right direction. It’s just that such a<br />

significant change to the definition of casual is not<br />

only not necessary to close this loophole it has<br />

detrimental unintended consequences for both<br />

employees and employer. It will have far reaching<br />

consequences for casual employees even where they<br />

didn’t want a permanent job. It removes choice for both<br />

the employer and employee in relation to work and<br />

what it looks like.<br />

Reform can be a positive thing. But at the same<br />

time there needs to be an acknowledgment that we<br />

currently have a majority of casual workers in our<br />

industry that elect to remain casual but also wish to<br />

retain their existing flexibility, certainty, higher rates of<br />

pay and conditions of employment. Otherwise it really<br />

will be one step forward and two, maybe more, back.<br />

Anna Moeller,<br />

AHA|<strong>SA</strong> CEO<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 9


S P O N S O R E D I T O R I A L<br />

Hostplus –<br />

Fund of the Year<br />

Hostplus has been named SuperRatings Fund of<br />

the Year for <strong>2023</strong>. What does it take to win? Strong<br />

performance, competitive fees and an ongoing focus<br />

on members. That’s a plus.<br />

To learn more visit hostplus.com.au <br />

10 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


S M A L L B U S I N E S S P R O G R A M<br />

AHA|<strong>SA</strong> Selected To Deliver<br />

Key Government Initiative<br />

The State Government<br />

has appointed the<br />

AHA|<strong>SA</strong> to a panel of<br />

providers to provide<br />

business skills<br />

workshops.<br />

The Small Business<br />

Fundamentals Program<br />

will build participants<br />

fundamental knowledge<br />

and capability in areas<br />

critical to long term business sustainability and growth,<br />

and will be delivered across three streams:<br />

• Financial Management, Cash Flow and Budgeting<br />

• Leadership and Management<br />

• Marketing and Sales.<br />

“This is a great opportunity to access low-cost<br />

programs that have been subsidised by the<br />

government,” said AHA|<strong>SA</strong> CEO, Anna Moeller.<br />

“Expected outcomes include improved profitability and<br />

competitiveness, more South Australians employed in<br />

small and family businesses, and greater diversity in<br />

the state’s business sector<br />

The program is part of <strong>SA</strong>’s $14.25 million Small<br />

Business Strategy.<br />

It outlines the policies and programs to support small<br />

businesses until 2030, informed by one of the largest<br />

engagement exercises ever undertaken by government<br />

with the business community.<br />

The AHA|<strong>SA</strong> is part of a statewide network of partner<br />

organisations who are offering mentoring and<br />

business coaching as well as training in legal and<br />

financial management, human resources, workforce<br />

development and planning, transition or succession<br />

planning, digital literacy, strategic planning, marketing<br />

and becoming an employer of choice.<br />

Delivery areas are:<br />

• Adelaide CBD<br />

• Greater metropolitan Adelaide<br />

• Mount Gambier<br />

• Barossa Valley<br />

• Berri<br />

• McLaren Vale<br />

• Adelaide Hills<br />

Delivery partners will prioritise support for regional<br />

businesses and underrepresented cohorts including<br />

First Nations people, women, business owners living<br />

with disability, and culturally and linguistically diverse<br />

business owners.<br />

“During our engagement process last year, the small<br />

business community told us their biggest challenges<br />

are a lack of time and resources to focus on strategy<br />

or growth as well as cashflow and lack of access to<br />

capital, attracting and retaining staff, digital literacy and<br />

other foundational skills,” said Andrea Michaels, Minister<br />

for Small and Family Business (pictured top left).<br />

“The Small Business Fundamentals Program responds<br />

directly to these challenges, providing the tools and<br />

tailored support for small and family businesses to<br />

build their business know-how and capability in areas<br />

critical to long-term sustainability and growth.<br />

“Our delivery partners have been selected to ensure<br />

a balance of support for small businesses, across<br />

industry sectors and throughout metropolitan and<br />

regional South Australia.”<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 11


P U B L I C A N P R O F I L E<br />

Loretta Wilmshurst<br />

Tribute<br />

The following tribute was made at<br />

the AHA|<strong>SA</strong> Women In <strong>Hotel</strong>s Hall<br />

Of Fame dinner, to acknowledge<br />

the incredible contribution made by<br />

Loretta Wilmshurst.<br />

Today we celebrate the incredible<br />

journey of Loretta Wilmshurst, a<br />

trailblazer in the South Australian<br />

hotel industry. Her story is one<br />

of courage, determination, and a<br />

steadfast commitment to building<br />

not just businesses, but vibrant<br />

communities.<br />

Loretta’s hotel journey commenced<br />

in January 1980, when she and her<br />

husband Rodney took a bold step<br />

and acquired the Moonta <strong>Hotel</strong>.<br />

Loretta, at 31 years old, found<br />

herself embarking on a journey that<br />

would test her resilience. Amidst<br />

challenges like a mice plague,<br />

lively discos, and rooms filled with<br />

cigarette smoke, Loretta embraced<br />

the bustling energy of those<br />

early days.<br />

As she vividly recalls, back then,<br />

calculations were done mentally<br />

and drinks were tallied in one’s head.<br />

Those were the times of social club<br />

picnics, where camaraderie was<br />

fostered, and the drinks flowed<br />

generously, leaving unforgettable<br />

memories.<br />

Sundays were a day of rest, and the<br />

12 o’clock closing created a rhythm<br />

of life that Loretta navigated with<br />

her trademark tenacity. Saturday<br />

night closing meant the entire<br />

team rolling up their sleeves to<br />

clean the pub, followed by a welldeserved<br />

knock-off drink. It was<br />

a time of community, of shared<br />

responsibilities, and of building<br />

connections that would withstand<br />

the test of time.<br />

Loretta’s journey continued, marked<br />

by transitions that showcased her<br />

unyielding spirit. From acquiring the<br />

Commonwealth <strong>Hotel</strong> in Pt Augusta,<br />

to transforming Spuds Roadhouse<br />

in Pimba near Woomera, she<br />

embraced challenges head-on. Who<br />

can forget the transformation of<br />

Spuds, where 4,000 tons of filling<br />

were brought in to combat boggy<br />

roads and where electrical work<br />

turned the yard into an amazing<br />

winter display of lights?<br />

In each chapter, Loretta’s<br />

perseverance remained a constant.<br />

Through motel rooms, workshop<br />

services, RAA assistance, and<br />

more, she nurtured an environment<br />

of service and community. The<br />

joy of a Sunday night schnitzel<br />

drew crowds, uniting people from<br />

stations, Woomera, and Roxby.<br />

Through fires, hold-ups, and the<br />

recent challenges brought by the<br />

pandemic, Loretta’s true spirit shone<br />

brightly. She fostered loyalty among<br />

her staff, creating a family that<br />

stood together through thick and<br />

thin. With a steadfast approach, she<br />

expanded her hotel group, including<br />

the Commercial <strong>Hotel</strong> in Two Wells.<br />

Along the way, there may have even<br />

been a ghost or two!<br />

So we celebrate Loretta’s<br />

remarkable journey, a journey that<br />

has left an indelible mark on our<br />

industry.<br />

Her dedication to the South<br />

Australian hotel industry is truly<br />

awe-inspiring, and we are thrilled to<br />

induct her into the Women in <strong>Hotel</strong>s<br />

Hall of Fame.<br />

12 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


LORETTA WILMSHURST –<br />

AN AMAZING JOURNEY<br />

BY LUCY BREWER<br />

In Loretta Wilmshurst’s forty odd<br />

years as a prolific country publican,<br />

there have been hold ups and a<br />

mice plague, a brandy-loving ghost<br />

named George, discos, renovations,<br />

grandchildren, great staff, and a lot<br />

of hard work.<br />

Loretta and her husband, Rodney,<br />

started their journey as publicans<br />

at a barbeque. They spoke to an expublican,<br />

and while the two were on<br />

their way home, Rodney suggested<br />

they buy a pub.<br />

“We put our house on the market,<br />

and I think we sold it in three weeks,”<br />

said Loretta. “We hopped in the car,<br />

and away we went with the kids in<br />

the back, to look for a pub.”<br />

It was 1980. Loretta was 31, Rodney<br />

was 35, and the pub they found was<br />

the Moonta <strong>Hotel</strong>. It was for sale,<br />

and after running into the publican,<br />

the couple purchased it.<br />

“It was by the seaside, which was<br />

lovely,” said Loretta. “The kids used<br />

to wake up and go squidding on<br />

the jetty … it was very busy in the<br />

Summer season.”<br />

To begin with, the family lived in<br />

the hotel and then found a house<br />

nearby. There were many discos,<br />

many meals, and then a mice<br />

plague.<br />

“You had them running around and<br />

up in the ceilings … dying in the<br />

floorboards … they’d be crawling<br />

all over you, so you’d be putting<br />

your head under the blanket,” said<br />

Loretta.” “It was terrible … everybody<br />

had them … it was a very difficult<br />

time to go through.”<br />

Eventually, Rodney’s mum became<br />

unwell, and the family relocated<br />

to Port Augusta, where they used<br />

to live. They acquired the <strong>Hotel</strong><br />

Commonwealth, bought a house,<br />

and according to Loretta, “had a bit<br />

more of a home life.”<br />

But Loretta’s journey as a publican<br />

was far from over. From Port<br />

Augusta, the family went to Pimba,<br />

and transformed Spud’s Roadhouse.<br />

“We did everything up,” Loretta said.<br />

“We had accommodation for staff<br />

and workers … we got a new house.”<br />

Loretta’s children had grown up<br />

and started to have children of<br />

their own.<br />

“Our family grew, so that was lovely,”<br />

she said. “And then we came back<br />

to Two Wells, and that’s where the<br />

ghost story was.”<br />

The Two-Wells Tavern-Motel, an<br />

iconic regional pub acquired by<br />

Loretta and Rodney in 1999, came<br />

with a ghost.<br />

“The cleaner would come in, and<br />

next minute, the brandy would glug,<br />

and the door would swing, and it<br />

was George,” said Loretta.<br />

There are ample stories of George<br />

the Two Wells ghost. He’s been<br />

seen on beds and in windows by<br />

guests, was fond of glugging brandy<br />

from the bottle, swinging doors<br />

(particularly in the kitchen), rattling<br />

tills, and according to Loretta’s<br />

youngest granddaughter, lived in the<br />

key room of the pub.<br />

“One day I was coming up the stairs<br />

and heard a bang, and there were<br />

toys being thrown around the room,”<br />

said Loretta. “That was George.”<br />

Beyond ghost stories, through<br />

Loretta’s many years as a publican,<br />

there have been challenges aplenty.<br />

Robberies, fires, unpredictability,<br />

and the many day to day issues that<br />

come with managing hotels. Yet, her<br />

passion remains.<br />

“Be prepared to work,” she said,<br />

when asked about the advice she’d<br />

give. “We worked hard and then you<br />

had a lot of fun going along the way<br />

… you do get challenges, but you<br />

cope with them at the time.”<br />

While Loretta feels the industry may<br />

be more serious than it once was,<br />

she remains a believer that there is<br />

a lot of enjoyment and satisfaction<br />

that comes from being a publican,<br />

particularly when you surround<br />

yourself with a supportive team.”<br />

“You cannot manage a hotel without<br />

the support of good staff and loyal<br />

staff, that stick by you no matter<br />

what,” she said.<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 13


X<br />

REGIONAL MEETINGS<br />

The AHA|<strong>SA</strong> held two fantastic regional meetings throughout the month of September.<br />

It was a great turnout at the Victoria <strong>Hotel</strong> in Port MacDonnell. A massive thanks to Anne-Maree , Steve and<br />

Rachel Johnstone along with their wonderful team for hosting this event on a beautiful September day.<br />

It was also a great afternoon for the Gawler Barossa Regional meeting at the Exchange <strong>Hotel</strong> Gawler on<br />

26 September. Amazing hospitality was provided by Damien, Kurt and the team.<br />

A huge thanks to all members and partners who supported these days.<br />

14 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


R E G I O N A L M E E T I N G S<br />

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H O T E L E L L I O T<br />

‘Salt’ adds to iconic<br />

main stretch<br />

in Port Elliot<br />

BY TYLER MAUND<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 17


H O T E L E L L I O T<br />

“Entering the building will<br />

take you into the wine bar,<br />

which is presented in a<br />

clean and modern style<br />

that encapsulates<br />

a coastal feel.”<br />

When tourists converge on the Fleurieu Peninsula to<br />

enjoy the summer sun, ready and waiting will be the<br />

<strong>Hotel</strong> Elliot , along with its new expansion ‘Salt at<br />

the Elliot’.<br />

Salt at the Elliot offers patrons an entirely different <strong>Hotel</strong><br />

Elliot experience, with a wine bar perfect for a sit down<br />

eat and drink, and an events space that can cater for all<br />

the needs of the perfect wedding.<br />

It’s the latest addition to Port Elliot’s iconic main stretch,<br />

The Strand, and one that is set to continue the <strong>Hotel</strong><br />

Elliot’s reign as a coastal favourite.<br />

“It’s a brand new layout and it has a very coasty, vibey<br />

feel,” said <strong>Hotel</strong> Owner Matt Kelly.<br />

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18 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


H O T E L E L L I O T<br />

“We do a lot of cocktails in there, it’s just another<br />

offering for the establishment, the beer garden has<br />

been extended so it links between the two venues out<br />

the back.”<br />

Introduced to locals and tourists in December last year,<br />

Salt at the Elliot is the product of a long-anticipated<br />

plan to provide the <strong>Hotel</strong> Elliot with a versatile function<br />

space.<br />

“The one thing that the hotel didn’t have is a good<br />

dedicated events space,” said Matt.<br />

The opportunity arose in January 2020 through a block<br />

of land directly next door, and it was an easy decision<br />

for Matt and his business partner, Barry Rowett, to<br />

pounce on the opportunity.<br />

“It was a block of land with an old house, it was used for<br />

pinball parlour,” he said.<br />

“It was 1000 square metres and available to buy, so<br />

when that land became available it was a no-brainer.<br />

“We snapped it up on the same day it became available<br />

and then bulldozed the old home.”<br />

Nearing twelve months on from its initial opening, Matt<br />

is excited to see Salt at the Elliot begin to blossom, with<br />

its own kitchen now fully complete and the early battles<br />

of Covid in the rear-view mirror.<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 19


H O T E L E L L I O T<br />

“Tourism in Port Elliot is thriving, I’m a little bit biased<br />

but it is the jewel in the crown.”<br />

“The timing during Covid wasn’t great, but now with<br />

people travelling again it’s gone back to those precovid<br />

times,” he said.<br />

“The kitchen wasn’t fully completed going into<br />

summer last year, but we managed through as we<br />

have three kitchens at the venue.<br />

“The biggest task now is to get our event space<br />

out there to the public, we are going through the<br />

necessary channels.”<br />

As visitors walk in to Salt at the Elliot they are greeted<br />

by a red brick in tandem with an off-white rendered<br />

exterior, which compliments the existing build of the<br />

<strong>Hotel</strong> Elliot.<br />

“I thought that when we did Salt we could culminate<br />

the two together on the facade area,” said Matt.<br />

“I think we’ve accomplished that.”<br />

Entering the building will take you into the wine bar,<br />

which is presented in a clean and modern style that<br />

encapsulates a coastal feel.<br />

“We went through Mosmo Living, they did our interior<br />

designing, Sandy Wilkinson did our facade,” said Matt.<br />

The Wine Bar is open daily for lunch and dinner, along<br />

with a breakfast menu that is available on weekends.<br />

It suits anything from the casual drop-in along the bifold<br />

window seating, to a booked gathering of up to 12<br />

people, there is even the option to enjoy a night cap by<br />

the fireplace courtesy of a cosy lounge area.<br />

Venturing off the floorboards of the wine bar takes you<br />

onto a polished concrete walkway that leads through to<br />

the event space, which has a capacity of 120 people.<br />

20 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


H O T E L E L L I O T<br />

It is a premium offering that continues the modern<br />

coastal style presented in the wine bar, with white<br />

tablecloths and oak-coloured furnishings.<br />

“It looks pretty snazzy with the lights and what not, I’m<br />

very happy with it,” said Matt.<br />

The event space is perfect for large celebrations<br />

including wedding and engagement parties, whilst<br />

it also offers a great environment for professional<br />

events such as conferences and corporate dinners.<br />

The venue also hosts trivia nights, alongside other<br />

events that are scheduled leading into Christmas.<br />

Salt at the Elliot has a dedicated kitchen, and its<br />

versatility enables for both the wine bar and event<br />

space to operate separately, or both can be booked<br />

out together.<br />

The two areas also have a dedicated bar each, adding<br />

to the two bars that already existed in the <strong>Hotel</strong> Elliot.<br />

“Four bars keeps us busy, but it gives us the<br />

opportunity to maximise trade in the peak times,” he<br />

said.<br />

Salt at the Elliot’s kitchen also offers a clearly different<br />

menu to its neighbour the <strong>Hotel</strong> Elliot, offering more<br />

refined food that gives customers another alternative.<br />

“It’s just maximising for when we do have people<br />

down, we have those extra areas,” he said.<br />

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Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 21<br />

AHA <strong>SA</strong> <strong>2023</strong> QTR3.indd 1<br />

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H O T E L E L L I O T<br />

22 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


H O T E L E L L I O T<br />

“Port Elliot is a popular<br />

destination for retirees,<br />

and whilst tourists arrive in<br />

numbers during the summer<br />

months, a focus on the<br />

locals in the area is just<br />

as important.”<br />

“If people want to have an engagement party we can<br />

do that now, where we wouldn’t have been able to in the<br />

existing building.”<br />

The addition of the new spaces have also seen an<br />

increase in jobs, with almost double the amount<br />

of employees working over the holiday season in<br />

comparison to previous years.<br />

“Through the summer months we had 35-40 staff on<br />

the payroll, that has now increased to 65-70,” he said.<br />

With Port Elliot continuing to be a tourist hotspot in<br />

warmer weather, Matt is optimistic for the impact Salt<br />

at the Elliot can have this summer.<br />

“Most importantly it is an offer for tourism which is first<br />

and foremost on my mind at that time of year,” he said.<br />

“Tourism in Port Elliot is thriving, I’m a little bit bias but it<br />

is the jewel in the crown.<br />

“I’m looking forward to the Tour Down Under in January,<br />

we will get a bit of traction there.<br />

The <strong>Hotel</strong> Elliot is located only 350m from Horseshoe<br />

Bay and is situated next to the railway track that sees<br />

the Cockle train steam through in summer, providing<br />

a great opportunity for tourists to stop by the <strong>Hotel</strong> or<br />

Salt at the Elliot.<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 23


H O T E L E L L I O T<br />

Entering his 11th summer at the <strong>Hotel</strong> Elliot, Matt<br />

believes that it gets busier and busier each year.<br />

“It’s just about working out ways to do it more efficiently,<br />

that’s my biggest challenge going forward,” he said.<br />

Another challenge that Matt and many coastal pub<br />

owners encounter is the difficulties of navigating winter,<br />

where revenues drop substantially.<br />

“I’ve always said if I can break even in winter, or make<br />

a little bit of money in winter, then I’ve made it as a<br />

businessman,” he said.<br />

“It is always something that is first and foremost on<br />

my radar.<br />

“Going in to May there’s a bit of a shock to the system<br />

how quickly it drops, it’s just one of those things we’ve<br />

just got to learn to accept.”<br />

Taking on extra business outside of the pub is one way<br />

Matt navigates the winter hurdles, such as catering at<br />

the Victor Harbor Football Club.<br />

“To give my chefs a bit of work I’ve taken on the catering<br />

at the Victor Harbor footy club this year so that brings in<br />

a little more income on the food side of things,” he said.<br />

Port Elliot is a popular destination for retirees, and<br />

whilst tourists arrive in numbers during the summer<br />

months, a focus on the locals in the area is just as<br />

important.<br />

“We look after our seniors with lunches in the Elliot and<br />

Salt Monday to Friday,” said Matt.<br />

“My locals are very important to me.<br />

“I was down there the other week and there was quite a<br />

few in which was lovely, it makes me really happy.<br />

“You go in and people know each other, and I see that in<br />

the summer months.<br />

“There is a network of people that stay very close and<br />

they are there that time of year.”<br />

With 35 years of experience in the industry, Matt is<br />

always looking for ways to improve.<br />

“Most importantly it is an<br />

offer for tourism which is<br />

first and foremost on my<br />

mind at that time of year.”<br />

“As with any business, it’s all about the service,” he said.<br />

“That two week period after Christmas, I wake up in the<br />

middle of the night thinking about it and how we can do<br />

it better.<br />

“I just want people to be happy, that’s the most<br />

important thing for me.”<br />

With Salt at the Elliot now ready for summer, an update<br />

to the outdoor area of the <strong>Hotel</strong> Elliot may be next<br />

agenda.<br />

“I’m extremely excited moving forward, we are really<br />

happy that there are a lot more offerings that we can<br />

provide,” he said.<br />

“The outdoor area is one area I might look at sharpening<br />

up, we need to put some more heat out there in the<br />

winter months.<br />

“Along with restoring the original brick at the <strong>Hotel</strong><br />

Elliot.”<br />

Matt also holds an interest in The British and<br />

The Kentish in North Adelaide, and The Republic in<br />

Norwood.<br />

24 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


W O R K P L A C E R E L A T I O N S<br />

Government Tables further IR Reforms:<br />

Closing Loopholes Bill <strong>2023</strong><br />

OWEN WEBB - AHA|<strong>SA</strong> WORKPLACE RELATIONS MANAGER<br />

On 7 September <strong>2023</strong> the Federal Government tabled<br />

their 3rd tranche of industrial relations reforms through<br />

the introduction of the Fair Work Legislation Amendment<br />

(Closing Loopholes) Bill <strong>2023</strong> (Closing Loopholes<br />

Bill). The Closing Loopholes Bill has been referred to<br />

the Senate Education and Employment Legislation<br />

Committee (Committee) for inquiry and report by<br />

1 February 2024.<br />

The Australian <strong>Hotel</strong>s Association has provided a<br />

submission to the Committee Inquiry and will be<br />

making further representations to the Committee and<br />

Government on the Closing Loopholes Bill.<br />

The Bill proposes amendments across four broad areas:<br />

• Employee and ‘employee-like’ pay and conditions<br />

• Employee entitlements<br />

• Work health and safety reforms<br />

• Changes to existing enterprise agreement<br />

arrangements<br />

In this article we look at some of the proposed<br />

amendments that would have the most significant<br />

impact across the hotel industry if the legislation was<br />

passed, with a particular emphasis on the changes being<br />

proposed to casual employment.<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 25


W O R K P L A C E R E L A T I O N S<br />

CASUAL EMPLOYMENT<br />

Casual Definition<br />

Undoubtedly one of the most significant amendments<br />

being proposed in the Closing Loopholes Bill for the<br />

hotel industry are the changes to the definition of<br />

casual employment. The Federal Government is seeking<br />

to amend the definition of a casual employee in section<br />

15A of the Fair Work Act 2009 (the Act).<br />

The current definition of a casual employee in section<br />

15A defines a casual according to the terms of the<br />

initial offer of employment on the basis that there is no<br />

firm advance commitment to continuing and indefinite<br />

work. In determining whether there is no firm advance<br />

commitment to continuing and indefinite work, a range<br />

of factors are taken into consideration, including:<br />

• Whether the employer can elect to offer work and<br />

whether the person can elect to accept or reject<br />

work<br />

• Whether the person will work as required according<br />

to the needs of the employer<br />

• Whether the employment is described as casual<br />

employment<br />

• Whether the person will be entitled to a casual<br />

loading or a specific rate of pay for casual<br />

employees under the terms of the offer or a fair work<br />

instrument.<br />

Under the proposed amendment to the casual<br />

definition in section 15A the Government is seeking to<br />

retain the principle that the employment relationship<br />

is characterised by an absence of a firm advance<br />

commitment to continuing and indefinite work.<br />

However in determining whether the commitment<br />

exists, the proposed definition will not only take into<br />

consideration what terms were agreed to as part of the<br />

initial offer of employment but also focus on ‘the basis<br />

of the real substance, practical reality and true nature<br />

of the employment relationship’. The absence of a firm<br />

advance commitment to continuing and indefinite work<br />

will also be determined having regard to:<br />

• the offering of work by the employer and acceptance<br />

or rejection of work for the employee;<br />

• the likelihood of future availability of continuing work<br />

in that enterprise of the kind usually performed by the<br />

employee;<br />

• whether there are full time or part time employees<br />

performing the same kind of work as the employee;<br />

• whether there is a regular pattern of work for the<br />

employee.<br />

Despite the terms of the contract of employment<br />

agreed to between the employee and employer, the<br />

definition allows for the fact that a firm advance<br />

commitment can be inferred simply because of a<br />

mutual understanding or expectation between the<br />

employer and employee.<br />

In respect to a regular pattern of work, the pattern of<br />

work can still be considered regular even if it is not<br />

absolutely uniform and includes some fluctuation or<br />

variation over time.<br />

26 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


W O R K P L A C E R E L A T I O N S<br />

The impact of the proposed change to the casual<br />

definition is that the determination of whether an<br />

employee is categorised as a casual or not, will<br />

no longer come down to what has been agreed to<br />

between the employer and employee in the initial offer<br />

of employment. The determination will be assessed<br />

based on the contractual arrangements and the postemployment<br />

behaviour of the employee and employer<br />

taking into consideration hours of work, roster patterns<br />

and availability of work.<br />

MISREPRESENTATION OF CASUAL<br />

EMPLOYMENT<br />

The Closing Loopholes Bill proposes a new section<br />

359A of the Act regarding the misrepresentation of<br />

casual employment. Under the proposal an employer<br />

“… that employs, or proposes to employ, an individual<br />

must not represent to the individual that the contract<br />

of employment under which the individual is, or would<br />

be, employed by the employer is a contract for casual<br />

employment under which the individual performs, or<br />

would perform, work other than as a casual employee”.<br />

The proposed new section 359A would be a civil<br />

remedy provision and therefore penalties could<br />

exist against an employer who is found to be<br />

misrepresenting casual employment.<br />

Misrepresentation will not occur under the proposed<br />

amendments if the employer proves that, when the<br />

representation was made, the employer reasonably<br />

believed that the contract was a contract for<br />

employment as a casual employee.<br />

There are currently no provisions in the proposed new<br />

section which refer to misrepresentation brought on<br />

by an honest mistake or as a result of an unintentional<br />

error. The new provisions also don’t make it clear as to<br />

whether or not there is the potential for an employee to<br />

make a claim for backpay of wages and entitlements in<br />

the event of misrepresentation.<br />

EMPLOYEE CHOICE ABOUT CASUAL<br />

EMPLOYMENT<br />

The Closing Loopholes Bill proposes a new section<br />

that deals with “employee choice” regarding casual<br />

employment.<br />

Under the proposed amendments a casual employee<br />

who has been employed for a period of at least 6<br />

months (or 12 months for a small business) would<br />

be able to give a written notification to their employer,<br />

that based on their working arrangements they believe<br />

that they no longer meet the definition of casual<br />

employment.<br />

The employer would be required to respond to the<br />

employee’s notification within 21 days after the<br />

notification, providing a statement about either<br />

accepting the notification or not accepting the<br />

notification. If the employer accepts the notification,<br />

they will need to provide the employee with information<br />

regarding changing to full-time or part-time<br />

employment, the change to their hours of work and the<br />

day the change would take effect from.<br />

The employer would only be able to decline the<br />

notification on any of the following grounds:<br />

• The employee still meets the definition of casual<br />

employment under the Act;<br />

• Accepting the notification would be impractical<br />

because substantial changes would be necessary to<br />

the employee’s terms and conditions of employment<br />

to ensure that a fair work instrument (i.e. Award,<br />

Enterprise Agreement) is not contravened;<br />

• Accepting the notification would result in the<br />

employer not complying with a recruitment or<br />

selection process required by or under a law of the<br />

Commonwealth or a State or a Territory.<br />

If there are disputes in relation to the non-acceptance<br />

of the notification or the notification process under the<br />

new section and it cannot be resolved at the workplace<br />

then the matter can be referred to the Fair Work<br />

Commission (FWC).<br />

These proposed ‘employee choice’ amendments would<br />

operate in unison with the existing casual conversion<br />

provisions.<br />

WAGE THEFT<br />

The Closing Loopholes Bill is seeking to introduce a<br />

new criminal offence ‘wage theft’ for instances where<br />

an employer deliberately underpays an employee(s)<br />

wage(s) and or entitlements.<br />

The new provisions would not apply to superannuation<br />

payments or contractual entitlements. They apply to<br />

amounts payable under the Act, a Fair Work Instrument<br />

(i.e. Award, Enterprise Agreement) or Transitional<br />

Instrument.<br />

Under the proposed amendments employers who<br />

are found guilty of the offence can be subject to a<br />

maximum penalty of 10 years imprisonment and or a<br />

maximum fine of the greater of 3 times the amount of<br />

the underpayment or for an individual $1,565,000 or for<br />

a body corporate $7,825,000.<br />

The amendments propose avenues that an employer<br />

could enter into to avoid prosecution if they selfdisclosed<br />

their conduct, this includes an option for<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 27


W O R K P L A C E R E L A T I O N S<br />

any of the following matters: payment terms, deductions,<br />

working time, record keeping, insurance, consultation,<br />

representation, delegates’ rights and cost recovery.<br />

A minimum standards order cannot include terms about<br />

any of the following matters: overtime rates, rostering<br />

arrangements, a term that would change the form of<br />

the engagement or status of workers, WHS matters<br />

dealt with by a law of the Commonwealth, a State or<br />

a Territory.<br />

MEANING OF ‘EMPLOYEE’ AND ‘EMPLOYER’<br />

an employer or person to enter into a ‘cooperation<br />

agreement’ with the Fair Work Ombudsman (FWO).<br />

Under such an agreement the FWO would not refer the<br />

employer to the Director of Public Prosecutions or the<br />

Australian Federal Police for action in relation to<br />

a possible offence.<br />

‘EMPLOYEE-LIKE” WORKERS<br />

The Closing Loopholes Bill proposes amendments<br />

to implement new provisions in the Act to enable the<br />

FWC to set minimum standards orders and minimum<br />

standard guidelines for workers in ‘employee-like’ forms<br />

of work, such as those in the gig economy.<br />

An employee-like worker under the proposed<br />

amendments would be a person who is working under<br />

a services contract, the work that the person performs<br />

under the services contract is digital platform work, they<br />

are not an employee under the services contract and<br />

they satisfy one or more of the following:<br />

• the person has low bargaining power in negotiations<br />

in relation to the services contract under which the<br />

work is performed;<br />

• the person receives remuneration at or below the<br />

rate of an employee performing comparable work;<br />

• the person has a low degree of authority over the<br />

performance of the work;<br />

• the person has such other characteristics as are<br />

prescribed by the regulations.<br />

An application for a minimum standards order can<br />

be made by a digital labour platform, a registered<br />

organisation representing digital labour platform<br />

workers or businesses or the Minister for Employment<br />

and Workplace Relations. The FWC can also set<br />

minimum standards of their own motion.<br />

A minimum standards order may include terms about<br />

In response to the High Court decisions in CFMMEU<br />

v Personnel Contracting Pty Ltd [2022] HCA 1 and ZG<br />

Operations Australia Pty Ltd v Jamsek [2022] HCA 2, the<br />

government in their Closing Loopholes Bill are proposing<br />

to amend the Act by determining an ‘employee’ and<br />

‘employer’ based on the “real substance, practical reality<br />

and true nature of the relationship between the individual<br />

and the person”.<br />

The High Court decisions referred to above confirmed<br />

that the interpretation of an independent contractor/<br />

principal relationship versus employee/employer<br />

relationship can be determined based on the contractual<br />

arrangements entered into by the parties.<br />

The Government’s proposed amendments in the Bill<br />

seek to go beyond the terms governing the relationship<br />

by looking at the totality of the relationship between<br />

the individual and the person and how the contract is<br />

performed in practice.<br />

LABOUR HIRE<br />

The Closing Loopholes Bill proposes to make<br />

amendments to the Act to enable employees, unions<br />

and host employers to apply to the FWC to make a<br />

‘regulated labour hire arrangement order’. Such an order<br />

would provide for labour hire employees to be paid at<br />

least the same amount that an employee would receive<br />

performing the same work under a host employer’s<br />

enterprise agreement.<br />

The FWC must only make a regulated labour hire<br />

arrangement order where it is fair and reasonable in all<br />

of the circumstances to do so.<br />

An order would not apply in the case of an employee<br />

working for a host employer under a training<br />

arrangement (i.e. apprenticeship, traineeship).<br />

Members who would like any further information in<br />

relation to the Closing Loopholes Bill can contact the<br />

AHA|<strong>SA</strong> Workplace Relations team.<br />

28 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


M E M B E R A D V I C E<br />

ACCOUNTANCY SERVICES<br />

Bentleys <strong>SA</strong> 8372 7900<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

ARCHITECTS & INTERIOR<br />

DESIGNERS<br />

Mister Lincoln 0402 777 326<br />

Studio Nine Architects 8132 3999<br />

ART & FRAMING<br />

Art Images Gallery 8363 0806<br />

ATMS<br />

Banktech 0408 462 321<br />

Cashzone 1300 305 600<br />

Next Payments 1300 659 918<br />

AUDIO VISUAL<br />

Big Screen Video 1300 244 727<br />

Novatech Creative Event Technology<br />

8352 0300<br />

BACKGROUND MUSIC<br />

Foxtel Music 1300 148 729<br />

Moov Music 1300 139 913<br />

Zoo Business Media 07 5587 7222<br />

BANKING & FINANCE<br />

Bank <strong>SA</strong> 0403 603 018<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

BEVERAGE GASES<br />

BOC Limited 0424 647 568<br />

Supagas 8252 7472<br />

BEVERAGES<br />

Accolade Wines 8392 2238<br />

Australian Liquor Marketers 8405 7744<br />

Big Shed Brewing Concern 8240 5037<br />

Campari Group 02 9478 2727<br />

Carlton & United Breweries 13 BEER (13 2337)<br />

Coca-Cola Europacific Partners 8416 9547<br />

Coopers Brewery 8440 1800<br />

CUB Premium Beverages 8416 7819<br />

Diageo Australia 0401 120 872<br />

Empire Liquor 8371 0088<br />

Lion 8354 8888<br />

Liquor Marketing Group 8416 7575<br />

Oatley Fine Wine Merchants 1800 628 539<br />

Options Craft Liquor Merchants 8346 9111<br />

Pernod Ricard Australia 8208 2400<br />

Samuel Smith & Son 8112 4200<br />

Treasury Wine Estates 8301 5400<br />

BOOKKEEPING<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

CASH HANDLING / TERMINALS<br />

Banktech 0408 462 321<br />

BK Electronics 0431 509 409<br />

Cardtronics 03 9574 4878<br />

Coms Systems 0408 462 321<br />

GBay/Aruze Gaming 0424 700 888<br />

Next Payments 1300 659 918<br />

CLEANING & HYGIENE SUPPLIES<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

CLEANING COMPANIES<br />

A Cleaner World 0426 887 364<br />

Alsco 8346 1391<br />

SCS Group 1300 664 647<br />

COFFEE SUPPLIERS<br />

Grinders Coffee 1300 476 377<br />

COMPUTER & IT SERVICES<br />

Boylen 8233 9433<br />

Compnow 8133 8000<br />

DEFIBRILLATORS<br />

AED Authority 03 8710 8666<br />

Alsco 8346 1391<br />

St John 1300 78 5646<br />

ENERGY & SOLAR SOLUTIONS<br />

Class A Energy Solutions 8391 4853<br />

PowerMaintenance 1300 700 500<br />

Trans Tasman Energy 1300 118 834<br />

EQUIPMENT/SUPPLIES/HARDWARE<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

FACIAL RECOGNITION TECHNOLOGY<br />

COMS Systems 1800 324 918<br />

Vix Vision 0400 310 326<br />

FINANCIAL PLANNING<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

FIRST AID<br />

Alsco 8346 1391<br />

St John 1300 360 455<br />

FOOD SERVICES<br />

Bidfood 0427 099 558<br />

Galipo Foods 8168 2000<br />

PFD Foodservice 8114 2300<br />

Thomas Foods 8162 8400<br />

FURNISHINGS<br />

Concept Collections 1300 269 800<br />

Mister Lincoln 0402 777 326<br />

GAMBLING SERVICES<br />

The Lott 132 315<br />

UBET 8354 7300<br />

GAMING ANALYSIS<br />

Independant Gaming Analysis 8376 6966<br />

Winnall & Co 8379 3159<br />

GAMING FLOAT RECONCILIATION<br />

GBay/Aruze Gaming 0424 700 888<br />

GAMING LOYALTY<br />

Bluize 1300 557 587<br />

GAMING MACHINE SERVICES<br />

Ainsworth Game Technology 0409 171 616<br />

Aristocrat Technologies Australia 8273 9900<br />

Coms Systems 0409 283 066<br />

GIFT CARDS<br />

The Card Network 1300 375 346<br />

GBay/Aruze Gaming 0424 700 888<br />

IGT 8231 8430<br />

Independant Gaming Analysis 8376 6966<br />

Konami Australia Pty Ltd 0409 047 899<br />

MAX 8275 9700<br />

Scientific Games to Light & Wonder<br />

0400 002 229<br />

Statewide Gaming 0448 076 144<br />

HEALTH INSURANCE<br />

Bupa 1300 662 074 (#2146982)<br />

HOTEL BROKERS<br />

Langfords <strong>Hotel</strong> Brokers 0410 605 224<br />

McGees Property <strong>Hotel</strong> Brokers 8414 7800<br />

HOTEL MANAGEMENT<br />

H&L Australia Pty Ltd 1800 778 340<br />

HOTEL MARKETING<br />

Digital Marketing AOK 1300 658 543<br />

INFORMATION SYSTEMS/SITE PREP<br />

Max Systems 8275 9700<br />

INSURANCE<br />

Aon Risk Solutions 8301 1111<br />

KITCHEN & BAR EQUIPMENT<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

Stoddart Food Service Equipment<br />

0468 923 320<br />

LEGAL SERVICES<br />

Eckermann Lawyers 8235 3990<br />

Piper Alderman Lawyers 8205 3318<br />

Ryan & Co Solicitors 0421 595 815<br />

Wallmans Lawyers 8235 3018<br />

LINEN SERVICES<br />

Alsco 8346 1391<br />

MEDIA<br />

FIVEaa 8419 1395<br />

Foxtel 1300 138 898<br />

Solstice Media 8224 1600<br />

MIGRATION<br />

Migration Solutions 8210 9800<br />

ONHOLD/MES<strong>SA</strong>GING<br />

1800 ON HOLD 8125 9370<br />

PAYROLL & HR RESOURCES<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Tanda 1300 859 117<br />

Winnall & Co. 8379 3159<br />

POS SYSTEMS<br />

Bepoz 1300 023 769<br />

Bluize 1300 557 587<br />

H&L Australia Pty Ltd 1800 778 340<br />

PROPERTY VALUATIONS<br />

Knight Frank Valuations & Advisory<br />

8233 5222<br />

RETAIL LIQUOR MARKETING<br />

Liquor Marketing Group 8416 7575<br />

SIGNAGE & PROMOTIONAL ITEMS<br />

The Banner Crew 8240 0242<br />

SPORTS & ENTERTAINMENT MEDIA<br />

Foxtel 1300 790 182<br />

STAFF TRAINING & RECRUITMENT<br />

Adelaide Institute of Hospitality 8338 1492<br />

The Kingsmen 0410 416 655<br />

Maxima 8340 7766<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

St John 1300 360 455<br />

SUPERANNUATION<br />

HostPlus 0418 327 607<br />

WEBSITES<br />

Boylen 8233 9433<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 29


Adelaide’s Best <strong>Hotel</strong><br />

Website Design Company <br />

boylen.com.au<br />

T 08 8100 2499 F 08 8232 4979<br />

E info@gamingcare.org.au<br />

4th Floor AHA|<strong>SA</strong> House<br />

60 Hindmarsh Square, Adelaide <strong>SA</strong> 5000<br />

Adelaide Web Designer <br />

08 8233 9433


CORPORATE PARTNERS <strong>2023</strong>/24<br />

GAMING CARE<br />

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G O L D<br />

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131 733<br />

AED Authority<br />

Ainsworth Game Technology<br />

Boylen<br />

Campari Group<br />

Konami<br />

pfdfoods.com.au<br />

Australia Pty Ltd<br />

For full product range and details<br />

of your nearest branch<br />

Light & Wonder<br />

Options Craft Liquor Merchants<br />

Ryan & Co. Solicitors<br />

Australian Liquor Marketers<br />

Digital Marketing AOK<br />

Liquor Marketing Group<br />

PFD063 <strong>Hotel</strong> <strong>SA</strong> Advert (1/4 Page).indd 1<br />

18/05/09 11:47 AM<br />

Samuel Smith & Son<br />

Bank<strong>SA</strong><br />

Big Screen Video<br />

Bluize<br />

Empire Liquor<br />

Foxtel<br />

IGT<br />

Novatech Creative Event<br />

Technology<br />

Oatley Fine Wine Merchants<br />

Stoddart Food Equipment<br />

Tanda<br />

B R O N Z E<br />

1800 ON HOLD<br />

Bunzl<br />

Advisory <strong>SA</strong><br />

Statewide Gaming<br />

A Cleaner World (ACW)<br />

Cashzone<br />

Langfords <strong>Hotel</strong> Brokers<br />

St John<br />

Adelaide Institute of Hospitality<br />

Class A Energy Solutions<br />

McGees Property <strong>Hotel</strong> Brokers<br />

Studio Nine Architects<br />

Alsco<br />

Banktech<br />

Bentleys Accountants<br />

Big Shed Brewing Concern<br />

Compnow<br />

COMS Systems<br />

Concept Collections<br />

Eckermann Lawyers<br />

Next Payments<br />

Perks Accountants & Wealth<br />

Advisers<br />

Piper Alderman Lawyers<br />

Supagas<br />

The Banner Crew<br />

The Kingsmen<br />

Trans Tasman Energy Group<br />

BK Electronics<br />

GBay/Aruze Gaming<br />

PowerMaintenance<br />

Vix Vision<br />

BOC Limited<br />

Independant Gaming Analysis<br />

SCS Group<br />

Wallmans Lawyers<br />

Bunnings Group<br />

Knight Frank Valuations &<br />

Solstice Media<br />

Winnall & Co<br />

H O T E L I N D U S T R Y S U P P O R T E R<br />

Art Images Gallery<br />

Maxim<br />

Bupa<br />

Migration Solutions<br />

The Card Network<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 31


L I C E N S E E T R A N S F E R S<br />

OCTOBER <strong>2023</strong><br />

HOTEL LOCATION EFFECTIVE DATE NEW LICENSEE<br />

Rising Sun <strong>Hotel</strong> Lobethal 15.09.23 Gregory Mark Ingham and Verity Mary Ingham<br />

The Halfway House <strong>Hotel</strong> Bellum 19.09.23 Damien Bernard Williss & Megan Black<br />

Woolshed On Hindley Adelaide 20.09.23 David John O’Connell<br />

Black Bull <strong>Hotel</strong> Adelaide 20.09.23 David John O’Connell<br />

OFFICE HOLDERS<br />

CONTACT<br />

OFFICE<br />

Level 4, 60 Hindmarsh<br />

Square, Adelaide <strong>SA</strong> 5000<br />

POSTAL<br />

PO Box 3092,<br />

Rundle Mall <strong>SA</strong> 5000<br />

P (08) 8232 4525<br />

P 1800 814 525 Toll Free<br />

F (08) 8232 4979<br />

E information@ahasa.asn.au<br />

W www.ahasa.asn.au<br />

EXECUTIVE COUNCIL<br />

DAVID BASHEER<br />

President<br />

MATTHEW BINNS<br />

Vice President<br />

LUKE DONALDSON<br />

Deputy Vice President<br />

COUNCIL<br />

BRAD BARREAU<br />

ANDREW BULLOCK<br />

SIMONE DOUGLAS<br />

TREVOR EVANS<br />

JASON FAHEY<br />

TRENT FAHEY<br />

<strong>SA</strong>M McINNES<br />

Secretary Treasurer<br />

MATTHEW BRIEN<br />

Executive Council<br />

ANNA HURLEY<br />

Executive Council<br />

COREY FARMER<br />

ELISE FASSINA<br />

JAMES FRANZON<br />

TONY FRANZON<br />

JOHN GIANNITTO<br />

TOM HANNAH<br />

ANDREW KEMP<br />

Executive Council<br />

MATT ROGERS<br />

Executive Council<br />

PETER JOHNSON<br />

JASON KELLY<br />

GUY MATTHEWS<br />

KAREN MILESI<br />

ANDREW PLUSH<br />

DARREN STEELE<br />

ADMINISTRATION<br />

ANNA MOELLER<br />

CEO<br />

NATARSHA STEVENSON<br />

Chief of Staff<br />

ALI<strong>SA</strong> WENZEL<br />

Financial Controller<br />

OWEN WEBB<br />

Workplace Relations, Liquor<br />

Licensing & Gaming<br />

GARY COPPOLA<br />

Legal and Advocacy<br />

SCOTT VAUGHAN<br />

Membership & Business<br />

Services<br />

KATHERINE TAYLOR<br />

Accommodation<br />

Australia (<strong>SA</strong>) and<br />

Tourism<br />

Communications<br />

LUCY RANDALL<br />

Events & Partnerships<br />

DIDIER VOLLERIN +<br />

Liquor & Gaming<br />

LIZ TURLEY<br />

Training Coordinator<br />

BELINDA RICHARD<br />

Executive Assistant<br />

Views expressed in <strong>Hotel</strong> <strong>SA</strong> are not necessarily those of the AHA|<strong>SA</strong> or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage<br />

caused by errors or omissions resulting from negligence, accident or any other cause. We do not endorse any advertising materials, services offered within advertisements or products,<br />

special offers or goods promoted therein.<br />

PUBLISHER<br />

+<br />

3/288 Glen Osmond Road, Fullarton <strong>SA</strong> 5063<br />

P (08) 8233 9433 W www.boylen.com.au<br />

TIM BOYLEN Managing Director<br />

tboylen@boylen.com.au<br />

JAMIE RICHARDSON Advertising<br />

sales@boylen.com.au<br />

PATRYCJA WHIPP<br />

Studio Manager/Graphic Designer<br />

Did you know that there are 1000s of<br />

international students in Adelaide – and<br />

they arrive all year round? And that many are<br />

looking for part-time work, many in the hotel<br />

industry and hospitality industry?<br />

Want to know how to reach this potential<br />

talent pool?<br />

Then you need to know about JOB SHOP!<br />

Job Shop is a free service connecting Adelaide<br />

companies with international students looking<br />

for part-time and casual roles.<br />

Designed as a one-stop shop for international<br />

students, Job Shop is a portal on the website<br />

of StudyAdelaide, the state government’s<br />

marketing and support agency for<br />

international students.<br />

Even better, Job Shop is a free and easy way<br />

for employers to advertise their vacancies.<br />

To find out more, visit<br />

www.studyadelaide.com/jobshop<br />

or contact Laurice Lima on<br />

lauricelima@studyadelaide.com<br />

32 | <strong>Hotel</strong> <strong>SA</strong> | www.ahasa.asn.au Back to Contents


GAMING CARE<br />

GAMING CARE works with all South Australian <strong>Hotel</strong>s with gaming<br />

machines to reduce the harm caused by problem gambling.<br />

Providing the hotel industry with the capacity to respond to community concerns related<br />

to the harm associated with gambling by contributing to early intervention and support<br />

for problem gamblers and their families.<br />

Minimising the harm caused by problem gambling behaviour by fostering a compliant<br />

and proactive industry that works with regulators, gambling help services and gaming<br />

patrons to minimise harm caused by gambling.<br />

Assisting licensees and hotel staff with their compliance obligations, and supporting<br />

venue staff through education and training regarding the recognition of problem<br />

gambling indicators and assisting in accurately documenting patron behaviour.<br />

Providing licensees and hotel staff with the confidence and skills required to engage<br />

directly with patrons who are showing indicators of potential problem gambling, enabling<br />

them to intervene early and refer the patron to a gambling help service, or other support<br />

options if required.<br />

Contact your local Gaming Care Officer, or our Office, for<br />

information on how Gaming Care can assist your venue.<br />

For any assistance or support<br />

please contact your local<br />

Gaming Care Officer, or our office<br />

for information on how Gaming<br />

Care can assist your venue.<br />

Back to Contents www.ahasa.asn.au | <strong>Hotel</strong> <strong>SA</strong> | 33

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