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CM December 2023

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIR PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIR PROFESSIONALS

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WORKING LIFE<br />

LET’S TALK<br />

ABOUT PAY RISES<br />

How and when to request a salary increase.<br />

AUTHOR – Natascha Whitehead<br />

ASKING for a pay rise<br />

is something every<br />

professional is likely to<br />

do at some stage in their<br />

career. However, many<br />

people still feel a sense of<br />

embarrassment or nervousness when it<br />

comes to requesting a higher salary, and<br />

apprehension around how to broach the<br />

topic could be holding some people back<br />

from earning what they’re worth.<br />

Although it can be daunting, being<br />

assertive about your needs and having the<br />

ability to negotiate will significantly boost<br />

your personal and professional growth.<br />

Particularly with the current cost of living<br />

crisis, it’s more important than ever for<br />

professionals to feel empowered to put<br />

their case forward for a pay rise. So, here<br />

are the main things to consider:<br />

Timing is key<br />

One of the most crucial questions<br />

to ask yourself is whether it’s a good<br />

time to ask for a pay rise. Often, salary<br />

rises come as a result of a promotion,<br />

from an Accounts Assistant to a Credit<br />

Controller for instance, so it’s important<br />

to consider whether you feel ready to take<br />

on additional responsibilities and more<br />

complex tasks.<br />

When reflecting on the timing of your<br />

request, take into account how long<br />

you’ve been at the organisation, if you’ve<br />

had any big achievements in your role<br />

recently and whether your organisation is<br />

performing well. If, for example, you have<br />

recently completed a training programme<br />

or secured a qualification, hone in on this<br />

to further articulate why you should be<br />

next in line for a pay rise.<br />

You may have reached a point in your<br />

career where progression feels natural<br />

and one way of measuring this is to<br />

have clear objectives agreed with your<br />

manager. With your goals in writing, you<br />

can use these to determine where you are<br />

on your career pathway, how exactly to go<br />

about moving on to the next stage and,<br />

crucially, to justify why a pay rise should<br />

be on the cards.<br />

Preparation is imperative<br />

Once you have contemplated whether<br />

it’s a suitable time to request a pay rise,<br />

schedule a meeting with your manager<br />

to discuss your salary and situation. This<br />

is your opportunity to present a strong<br />

business case as to why you deserve a<br />

higher salary, so being well prepared is<br />

vital.<br />

Ensure you identify the reasons why<br />

you believe a pay rise is in order and<br />

emphasise how you add value to your<br />

team and wider organisation. You could<br />

start by putting together a list of your<br />

accomplishments, including quantifiable<br />

evidence, from projects completed<br />

successfully to key things you’ve learnt<br />

along the way. Reflect on times when you<br />

may have gone above and beyond in your<br />

role, received impressive feedback from<br />

customers and clients or brought about<br />

positive change within your organisation.<br />

I recommend setting your sights on a<br />

specific figure, or percentage increase,<br />

before the meeting so that you clearly<br />

communicate what you want and<br />

can negotiate around this. In order to<br />

establish a realistic figure and ensure<br />

you back up your new salary expectation<br />

with evidence, research the typical<br />

salaries for your role through online job<br />

adverts, bearing in mind the location<br />

you work in as this can influence pay.<br />

You could also utilise tools such as Hays’<br />

Salary Calculator to see how your salary<br />

compares to the current market.<br />

Be ready to discuss what you’ve prepared<br />

like you would for a job interview, whether<br />

that’s by drafting and learning a script<br />

or having bullet points to hand, to help<br />

prompt you as you present your pitch.<br />

Self-belief will get you far<br />

Although asking for a pay rise can be<br />

nerve-wracking, a strong business<br />

case will allow you to approach the<br />

conversation with confidence. It’s<br />

important to alter your perception by<br />

noticing any negative self-talk and making<br />

a conscious effort to maintain a positive<br />

mindset instead. For instance, rather than<br />

being concerned that asking for a pay rise<br />

will make you come across as too forward<br />

or greedy, reassure yourself that it shows<br />

you’re ambitious, tapped into the current<br />

market, confident about your abilities and<br />

committed to your career progression.<br />

Last but not least, be ready for all<br />

outcomes and consider your next steps.<br />

Would you be willing to leave your<br />

organisation if you’re not offered the salary<br />

you want, or open to a plan to support<br />

your professional development to work<br />

towards a pay rise in the near future? Keep<br />

the discussion polite and professional and<br />

avoid putting pressure on your employer<br />

to make a decision there and then as you<br />

may need to arrange another meeting to<br />

come to a final verdict.<br />

If your request isw unsuccessful,<br />

this could be for a number of reasons,<br />

including the financial state of the<br />

organisation at the time, and may not be<br />

a direct reflection of your capabilities, so<br />

keep your head held high and continue to<br />

believe in yourself.<br />

Natascha Whitehead is Business Director<br />

at Hays specialising in Credit Management.<br />

Be ready for all outcomes and consider your next steps. Would<br />

you be willing to leave your organisation if you’re not offered the<br />

salary you want, or open to a plan to support your professional<br />

development to work towards a pay rise in the near future?<br />

Brave | Curious | Resilient / www.cicm.com / <strong>December</strong> <strong>2023</strong> / PAGE 55

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