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CM December 2023

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIR PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIR PROFESSIONALS

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NEWS ROUNDUP<br />

Seven million adults forced to<br />

borrow to pay bills this winter<br />

AS UK households begin switching<br />

the heating on, seven million people<br />

are reliant on credit to pay their bills<br />

this winter according to research from<br />

Creditspring.<br />

Despite a slight dip in inflation,<br />

Creditspring warns that many people<br />

are set to enter winter with no financial<br />

buffer and could be forced to turn to<br />

credit they cannot afford in order to<br />

survive. Nearly eight million people (15<br />

percent of the adult population) admit<br />

they’ll be forced to borrow to get by in<br />

the next six months.<br />

A quarter (25 percent) of UK adults<br />

are forced to dip into their savings each<br />

month just to make ends meet, however<br />

the ongoing cost-of-living crisis has<br />

depleted this financial cushion for<br />

many households. In fact, one in five<br />

people (18 percent) say they’ll need a<br />

loan once their savings run out. Even<br />

more worryingly, the research shows<br />

that one in five (21 percent) of adults<br />

don’t have any savings to fall back on<br />

at all.<br />

Three in 10 (30 percent) of people<br />

say they are terrified for their financial<br />

future and a third (33 percent) feel stuck<br />

believing there is nothing they can do<br />

to improve their financial situation. In<br />

total, almost four in 10 (38 percent) – or<br />

20m people – say their financial future<br />

is unpredictable and they’re uncertain<br />

about their future position in six<br />

months.<br />

Neil Kadagathur, Co-Founder and<br />

CEO of Creditspring, says that although<br />

last year was tough, millions of people<br />

are in an even worse situation now:<br />

“For many, it is a question of not just<br />

eat or heat – but how to ensure they<br />

can do either. As we approach another<br />

winter of high energy costs, many<br />

households have nothing left to fall<br />

back on and are hugely concerned<br />

about how they will survive the next<br />

few months.<br />

£32 billion hole in UK savings pots<br />

as cost-of-living crisis continues<br />

NEW Cost of Living research from Royal<br />

London, the pensions and investments<br />

mutual, suggests UK consumers have<br />

raided their savings to cover the rising<br />

cost of living. The cost of housing,<br />

food and energy bills have risen by an<br />

average of £494 a month by September<br />

this year when compared with August<br />

2022.<br />

The survey of 4,000 adults found<br />

that more than one in five people (23<br />

percent) have dipped into their savings<br />

as a direct result of rising living costs.<br />

The average amount that people have<br />

had to take out of their savings is £2,623,<br />

which equates to a staggering £32bn<br />

being used to counter rising household<br />

bills.<br />

There was positive news as overall<br />

savings levels were up amongst those<br />

surveyed, but this was largely driven by<br />

mortgage-free homeowners, who have<br />

double the average amount in savings<br />

of the sample as a whole (£33,858 vs.<br />

£17,575). Renters, especially those who<br />

live in social housing, have £3,642<br />

in savings compared to those with a<br />

mortgage who have £11,601 – which is<br />

over three times as much. Worryingly,<br />

one in five people (21 percent) have less<br />

than £100 in savings, a figure that has<br />

been consistent since March.<br />

The research also found that<br />

three quarters of UK consumers (76<br />

percent) were concerned about rising<br />

interest rates, following 14 consecutive<br />

rises in Bank of England Base Rate<br />

since <strong>December</strong> 2021. More than<br />

eight in ten renters (82 percent) said<br />

they are worried about rising rental<br />

payments, with the same proportion<br />

of homeowners with a mortgage (80<br />

percent) stating they were worried about<br />

mortgage costs. This compares to four in<br />

10 renters and a third of mortgage payers<br />

being worried a year earlier.<br />

While the rising base rate has resulted<br />

in improved savings one in six people (16<br />

percent) state that they intend to cover<br />

future rising bills with money from their<br />

short-term savings, meaning they’ll<br />

benefit less from the higher interest<br />

rates now on offer as they draw out their<br />

savings to cover rising bills. Almost<br />

half of people (46 percent) who have or<br />

plan to take money from their savings<br />

have focused on their ‘rainy day funds’,<br />

proving that the sentiment of putting<br />

some contingency aside has served<br />

many people well.<br />

>NEWS<br />

IN BRIEF<br />

Managing risk<br />

LENVI, a leading provider of<br />

commercial lending software and<br />

solutions to the factoring and<br />

receivables finance market, has been<br />

appointed by BNP Paribas, to support<br />

its European risk management and<br />

operations functions through its risk<br />

management software Riskfactor.<br />

Lenvi will support BNP Paribas<br />

in reducing risk and improving<br />

operational efficiency. Through the<br />

implementation of the full-service<br />

risk management and fraud analytics<br />

software for receivables finance,<br />

Lenvi says Riskfactor will enable BNP<br />

Paribas to better prevent and manage<br />

risk and fraud.<br />

Women’s Lib<br />

SECURITY, openness and inclusion are<br />

the most crucial factors that women<br />

look for when obtaining financial<br />

services in their daily lives, a report<br />

produced by Futura, Solaris’s network<br />

for women in fintech has discovered.<br />

When it came to evaluating what<br />

women typically want from financial<br />

services, building financial security<br />

was the main factor noted by 77<br />

percent of respondents ahead of<br />

wanting to grow their money in the<br />

long term. Saving for retirement was<br />

third most popular at 68 percent with<br />

protecting themselves from inflation<br />

and other crises being acknowledged<br />

by 47 percent. By contrast, just eight<br />

percent of respondents said they’re<br />

motivated by increasing social status.<br />

Artificial Intelligence<br />

MORE than a third (38 percent) of<br />

small businesses have used, or are<br />

considering using, AI according to new<br />

research from Small Business Britain.<br />

However, the research also found<br />

signs that entrepreneurs will need<br />

support to upskill in this area, as only<br />

22 percent of small businesses say<br />

they understand how to best deploy AI<br />

within their business. Only six percent<br />

of business owners say they have cut<br />

staff due to new technology, a statistic<br />

that is more than balanced out by the<br />

ten percent who have created new<br />

roles to manage digital projects.<br />

Brave | Curious | Resilient / www.cicm.com / <strong>December</strong> <strong>2023</strong> / PAGE 7

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