CM December 2023

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Cr£ditWho? CICM Directory of Services FOR ADVERTISING INFORMATION OPTIONS AND PRICING CONTACT paul@centuryone.uk 01727 739 196 INSOLVENCY PAYMENT SOLUTIONS RECRUITMENT Menzies T: +44 (0)2073 875 868 - London T: +44 (0)2920 495 444 - Cardiff W: menzies.co.uk/creditor-services Our Creditor Services team can advise on the best way for you to protect your position when one of your debtors enters, or is approaching, insolvency proceedings. Our services include assisting with retention of title claims, providing representation at creditor meetings, forensic investigations, raising finance, financial restructuring and removing the administrative burden – this includes completing and lodging claim forms, monitoring dividend prospects and analysing all Insolvency Reports and correspondence. For more information on how the Menzies Creditor Services team can assist, please contact Bethan Evans, Licensed Insolvency Practitioner, at bevans@menzies.co.uk or call +44 (0)2920 447 512. Red Flag Alert Technology Group Limited 49 Peter Street, Manchester, M2 3NG T: 0330 460 9877 E: sales@redflagalert.com W: www.redflagalert.com The UK’s No1 Insolvency Score is available as platform designed to help businesses manage risk and achieve growth using real-time data. The only independently owned UK credit referencing agency for businesses. We have modernised the way companies consume data, via Graph QL API and apps for many CRM / ERP systems to power businesses decisions with the most important data taken in real-time feeds, ensuring our customers are always the first to know. Red Flag Alert has a powerful portfolio management tool enabling you to monitor all your customers and suppliers so you and your teams can receive email alerts on data events i.e. CCJ, Petitions, Accounts, Directors, amongst 84 alerts produced and tailored to your business. Red Flag Alert works towards growing and protecting businesses using advanced machine learning and AI technology data to provide businesses with information to deliver best in class sales, credit risk management and compliance. LEGAL Key IVR T: +44 (0) 1302 513 000 E: sales@keyivr.com W: www.keyivr.com Key IVR are proud to have joined the Chartered Institute of Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities. Key IVR provides a suite of products to assist companies across the globe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection. Quadient AR by YayPay T: +44 20 8502 8476 E: r.harash@quadient.com W: www.quadient.com/en-gb/ar-automation Quadient AR by YayPay makes it easy for B2B finance teams to stay ahead of accounts receivable and get paid faster – from anywhere. Integrating with your existing ERP, CRM, accounting and billing systems, YayPay organizes and presents real-time data through meaningful, cloud-based dashboards. These increase visibility across your AR portfolio and provide your team with a single source of truth, so they can access the information they need to work productively, no matter where they are based. Automated capabilities improve team efficiency by 3X and accelerate the collections process by making communications customizable and consistent. This enables you to collect cash up to 34 percent faster and removes the need to add additional resources as your business grows. Predictive analytics provide insight into future payer behavior to improve cash flow management and a secure, online payment portal enables customers to access their accounts and pay at any time, from anywhere. PAYMENT SOLUTIONS Hays Credit Management 107 Cheapside, London, EC2V 6DN T: 07834 260029 E: karen.young@hays.com W: www.hays.co.uk/creditcontrol Hays Credit Management is working in partnership with the CICM and specialise in placing experts into credit control jobs and credit management jobs. Hays understands the demands of this challenging environment and the skills required to thrive within it. Whatever your needs, we have temporary, permanent and contract based opportunities to find your ideal role. Our candidate registration process is unrivalled, including face-to-face screening interviews and a credit control skills test developed exclusively for Hays by the CICM. We offer CICM members a priority service and can provide advice across a wide spectrum of job search and recruitment issues. PORTFOLIO CREDIT CONTROL Portfolio Credit Control 1 Finsbury Square, London. EC2A 1AE T: 0207 650 3199 E: recruitment@portfoliocreditcontrol.com W: www.portfoliocreditcontrol.com Portfolio Credit Control, a 5* Trustpilot rated agency, solely specialises in the recruitment of Permanent, Temporary & Contract Credit Control, Accounts Receivable and Collections staff including remote workers. Part of The Portfolio Group, an awardwinning Recruiter, we speak to Credit Controllers every day and understand their skills meaning we are perfectly placed to provide your business with talented Credit Control professionals. Offering a highly tailored approach to recruitment, we use a hybrid of faceto-face and remote briefings, interviews and feedback options. We provide both candidates & clients with a commitment to deliver that will exceed your expectations every single time. Shoosmiths Email: paula.swain@shoosmiths.co.uk Tel: 03700 86 3000 W: www.shoosmiths.co.uk Shoosmiths’ highly experienced team will work closely with credit teams to recover commercial debts as quickly and cost effectively as possible. We have an in depth knowledge of all areas of debt recovery, including: •Pre-litigation services to effect early recovery and keep costs down •Litigation service •Insolvency •Post-litigation services including enforcement As a client of Shoosmiths, you will find us quick to relate to your goals, and adept at advising you on the most effective way of achieving them. PAYMENT SOLUTIONS American Express 76 Buckingham Palace Road, London. SW1W 9TQ T: +44 (0)1273 696933 W: www.americanexpress.com American Express is working in partnership with the CICM and is a globally recognised provider of payment solutions to businesses. Specialising in providing flexible collection capabilities to drive a number of company objectives including: • Accelerate cashflow • Improved DSO • Reduce risk • Offer extended terms to customers • Provide an additional line of bank independent credit to drive growth • Create competitive advantage with your customers As experts in the field of payments and with a global reach, American Express is working with credit managers to drive growth within businesses of all sectors. By creating an additional lever to help support supplier/client relationships American Express is proud to be an innovator in the business payments space. FIS GETPAID 25 Canada Square, London, GB E14 5LQ T: +447730500085 E: getinfo@fisglobal.com. W: www.fisglobal.com The award-winning FIS GETPAID solution is a fully integrated, web-based order-to cash (O2C) solution that helps companies improve operational efficiencies, lower DSO, and increase cash flow. GETPAID provides process automation, artificial intelligence, and workflow across the O2C cycle, with detailed analysis and reporting for accurate cash forecasting. FIS is a global leader in financial services technology that empowers the financial world. For more information visit https://www.fisglobal.com/en/cashflowand-capital/credit-and-collections or email getinfo@fisglobal.com. Cr£ditWho? CICM Directory of Services FOR ADVERTISING INFORMATION OPTIONS AND PRICING CONTACT paul@centuryone.uk 01727 739 196 Brave | Curious | Resilient / www.cicm.com / December 2023 / PAGE 58
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CREDIT MANAGEMENT CM DECEMBER 2023
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SEAN FEAST FCICM MANAGING EDITOR Ed
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28 THE SCORES ARE IN CICM GOVERNANC
Page 7 and 8: NEWS ROUNDUP Seven million adults f
Page 9 and 10: NEWS ROUNDUP “It’s encouraging
Page 11 and 12: Screen your clients against 1,100 w
Page 13 and 14: Whatever the next 12 months has in
Page 15: “We are proud to be the first BNP
Page 18 and 19: Thursday 1st February 2024 Royal La
Page 20 and 21: INFORMATION SECURITY Held to ransom
Page 22 and 23: INFORMATION SECURITY AUTHOR - Andre
Page 24 and 25: ECO WARRIOR Invoice Finance can sup
Page 26 and 27: CONSUMER CREDIT SCHOOL’S OUT Coll
Page 28 and 29: CONSUMER CREDIT The scores are in A
Page 30 and 31: CONSUMER CREDIT AUTHOR - Emma Steel
Page 32 and 33: Towering above the competition At W
Page 34 and 35: COUNTRY FOCUS South Korea is a dest
Page 36 and 37: COUNTRY FOCUS AUTHOR - Adam Bernste
Page 38 and 39: International Trade Monthly round-u
Page 40 and 41: INSOLVENCY Downward Spiral Are the
Page 42 and 43: CICM TRAINING Training courses that
Page 44 and 45: Introducing our CORPORATE PARTNERS
Page 46 and 47: Introducing our CORPORATE PARTNERS
Page 48 and 49: STATISTICS Data supplied by the Cre
Page 50 and 51: LOOKING FOR YOUR NEXT CAREER MOVE?
Page 52 and 53: HR MATTERS Love action Blowing the
Page 54 and 55: NEW AND UPGRADED MEMBERS Do you kno
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Page 60: Brave | Curious | Resilient / www.c
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