CPD Catalog | Professional Development 2024 SPRING | Career-focused courses built for you
The School of Professional Studies has a comprehensive catalog of professional development courses and certificates for busy professionals. Courses are affordable, engaging, credit-bearing, and offer professionals the skills they need to succeed in the competitive job market. The course catalogue includes on-site and online courses as well as online pre-recorded courses. Navigate through the tiles available and find the course that suits your needs as to build skills and knowledge to advance your career on the next level.
The School of Professional Studies has a comprehensive catalog of professional development courses and certificates for busy professionals. Courses are affordable, engaging, credit-bearing, and offer professionals the skills they need to succeed in the competitive job market. The course catalogue includes on-site and online courses as well as online pre-recorded courses. Navigate through the tiles available and find the course that suits your needs as to build skills and knowledge to advance your career on the next level.
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T H I N K O F C P D A S Y O U R L I F E T I M E<br />
P A R T N E R S H I P W I T H L E A R N I N G .<br />
7 <strong>CPD</strong> UNITS<br />
UNITS<br />
STRATEGIC SKILLS<br />
FOR ADMINISTRATIVE<br />
PROFESSIONALS:<br />
TEAM UP WITH YOUR<br />
BOSS<br />
This program, designed <strong>for</strong> administrative professionals, develops<br />
key administration management competencies, with a specific<br />
focus on communication skills, improved problem solving, decision<br />
making, and working within a dispersed work environment. The goal<br />
is <strong>for</strong> administrative professionals to build trust and credibility to<br />
strengthen their relationship with their boss and increase their<br />
effectiveness as to become an effective resource <strong>for</strong> peak<br />
per<strong>for</strong>mance within their organization.<br />
This administrative skills training course combines proven-bypractice<br />
methods with new insights and ideas that will improve<br />
delegates’ collaboration with their boss. Delegates will gain a wider<br />
perspective of their role through gamification and practical<br />
exercises.<br />
TOPIC S TO BE COVER ED<br />
Taking a Leadership Mindset<br />
Thinking & communicating more proactively<br />
Developing an organizational mindset to improve <strong>you</strong>r<br />
relationships with <strong>you</strong>r boss and upper management<br />
Understanding Your Boss (and Yourself)<br />
Identify <strong>you</strong>r own behavioral style preferences<br />
Identify <strong>you</strong>r boss’ behavioral style & build a better working<br />
Relationship<br />
Identify how to build trust with each type of behavioral style and<br />
make a trust-building plan to incorporate with <strong>you</strong>r boss<br />
Anticipating <strong>you</strong>r Boss’s needs & communicate effectively<br />
Barriers to effective communication<br />
Strategies <strong>for</strong> Improving communication with “Difficult” people<br />
The powerful influence of ‘Body Language’<br />
Getting <strong>you</strong>r point across: Know what to say & when to say it<br />
Competencies & Time Management<br />
Team Working: Managing upwards<br />
INSTR UCT O R<br />
Andrie Penta (BA (HONS), MSC, CIM, AICI)<br />
TARGET GROU P<br />
This training course is designed <strong>for</strong> Executive/Management<br />
Secretaries, Executive Assistants and PA’s, Secretaries,<br />
Administrative Assistants, Office Assistants & Administrators,<br />
Senior Administrative Support Staff, Project / Team Assistants.<br />
L AN GUAGE O F IN STRUCT ION<br />
English<br />
DATES & VENUE<br />
N IC O SI A<br />
29/03 | FRIDAY | 9.00-17.00<br />
COST: €130+VAT * | HRDA SUBSIDY: €104 | FINAL COST: €26<br />
*HRDA- APPR OV ED SEM IN AR S ARE EX EMPTED FR OM<br />
VA T FO R ELIGIBL E ORG ANI SATION S<br />
Take the next step UP in <strong>you</strong>r career. Sign up now!<br />
TEL: 22713230 | Email: SPSNicosia@euc.ac.cy
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