Dovercourt Recreation Association - Position Profile - Program Director

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Introduction Dovercourt Recreation Association is a non-for-profit, charitable organization, dedicated to enriching the quality of life in the community through recreation programs. Set as a cornerstone in community well being, the organization supports a range of offerings for residents, within and around the community, to enjoy. As part of the City of Ottawa's recreation system, Dovercourt provides a well rounded curriculum of activities, events, amenities, and programs that appeal to a wide range of interests and needs. From Arts & Culture to Fitness & Wellness, Dovercourt is a collective effort of staff, volunteers, clients, local community groups, and partnerships, all who help serve families of all shapes and sizes. Established in 1983, the association has earned a reputation as an inclusive and lively space dedicated to contributing to a vibrant and healthy community. Acting as a hub for Ottawan’s alike, Dovercourts’s open-door policy helps to encourage lifelong learning and connection for residents of all ages. With a commitment to better service the city, Dovercourt responds to the needs of its community by offering programming that is accessible, responsive, and fun. Receiving a distinction as Eastern Ontario's first HIGH FIVE Accredited organization underscores their commitment to maintaining the highest standards in recreation programming, particularly for children. The emphasis on HIGH FIVE® certified leaders in key programs reflects a dedication to ensuring a safe and enriching environment. Dovercourt looks to welcome their newest member as Program Director, to help lead the organization and its many distinct offerings. This is an exciting time to be joining the team and a unique opportunity to make an impact on the future of the organization.
Summary of the role Reporting to the Executive Director, the Program Director will play a pivotal role in the organization's success, by way of leading program operations. Your core responsibilities extend to overseeing the Recreation department, which encompasses a diverse range of programs, including camps, sessions, after-school programs, and the WAVE initiative. The scale of your impact is significant, as evidenced by the management of over 200 camp counsellors during the summer, serving nearly 1000 kids daily. Your adept leadership is particularly crucial during peak times, such as March break camps, which consistently attract a high demand, leading to sold-out sessions with over a 100-person waiting list. In this dynamic position, effective leadership is at the forefront. Your ability to lead a team of program managers and coordinators is paramount. Establishing trust is the foundation upon which you build a collaborative, fun, inclusive, and high-performing environment. On a daily basis, you guide, motivate, and provide support to your team, addressing any challenges that may arise and ensuring an exceptional level of service for community members. Adaptability is key in your leadership approach, recognizing and appreciating the unique strengths of each team member. You will delegate appropriately, managing risks, making operational adjustments, and monitor team progress. Thoughtful engagement and resource provision encourages creativity, fostering a positive and innovative work atmosphere. Beyond internal team dynamics, your role extends to developing and maintaining crucial relationships with external stakeholders. This includes community groups, such as those associated with the 30 summer camp partnerships, program partners, the City of Ottawa, Westboro BIA, Employment Ontario, school boards, as well as various community groups. Your representation of Dovercourt is vital in all outreach efforts and collaborations with other organizations, ensuring a professional and positive image. Budget management is another key responsibility, where you will balance the need to maintain successful programs and events with a proactive approach to researching new funding and revenue sources. This involves building key partnerships and developing actionable fundraising plans, making a significant impact on Dovercourt's overall financial sustainability. Your commitment to excellence, effective team leadership, and strategic external relationshipbuilding contribute significantly to the continued progress and positive impact of Dovercourt in the community. Approaching this opportunity with a fresh perspective and enthusiasm to take on challenges, will be integral in maintaining objectives and achieving success.
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Dovercourt Recreation Association - Position Profile - Program Director

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