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Online Exchange Potential Impact - Wrap

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4.3.1 Quantifying sales on Gumtree<br />

Items are advertised locally, so the numbers of each priority item listed for sale in each of the five<br />

chosen areas were recorded. As Towcester, Chichester and Doncaster are not on Gumtree, the<br />

closest available areas were used instead, these being Milton Keynes, Portsmouth and Sheffield<br />

respectively. There are demographic differences between, for example, Towcester (a small market<br />

town in an affluent rural area) and Milton Keynes (a large town with a mixed population). However<br />

the Gumtree groups are generally regional or city-wide and therefore it has been necessary to use<br />

these alternative locations. The chosen areas of Towcester, Chichester and Doncaster are assumed to<br />

fall within the Gumtree groups of Milton Keynes, Portsmouth and Sheffield. We acknowledge that the<br />

Gumtree groups may not have the demographic profile of the local authorities listed in Table 3.1, but<br />

due to the nature of the website it is not possible to identify a specific socio-economic profile.<br />

Other issues associated with monitoring Gumtree listings include the variability of group usage and<br />

geographic anomalies of group boundaries. It has not been possible to review the level of usage and<br />

socio-demographic profile of users of every group in the UK and so the groups used may not be<br />

representative of the UK as a whole. Future research on website usage could incorporate an<br />

assessment of site users but this would either have to focus on a relatively small sample and be<br />

locally representative, or be a significantly larger research project in order to be representative of the<br />

UK. The research that has been conducted is therefore likely to be indicative of website usage rather<br />

than representative of usage.<br />

The priority item monitoring shows the scale that Gumtree operates on, relative to other sites<br />

monitored for this project. It does not, however, show how many items are actually sold through<br />

Gumtree. There is no straightforward way to determine if an item has been sold or not; many adverts<br />

are left online even after the item has sold and others may be removed early.<br />

Gumtree adverts were sampled on 8 September 2010. Gumtree was only monitored for one day<br />

because items remain advertised for 30 days; therefore one month of advertised items can be<br />

monitored in one day.<br />

4.4 Preloved<br />

Preloved is a classified ads website, where users can advertise items for sale. Searches for a specific<br />

item will bring up local adverts first, followed by regional ones and then national ones.<br />

4.4.1 Quantifying sales on Preloved<br />

Towcester and Chichester are not areas listed on Preloved (the same problem that arose for<br />

Gumtree); so Milton Keynes and Portsmouth were used instead as these groups on Preloved<br />

appeared to cover Towcester and Chichester. The numbers of each priority item advertised in each of<br />

these areas were recorded, but again this is not indicative of how many items were actually sold.<br />

Preloved was monitored on 9 September 2010. One day’s monitoring was taken to be sufficient<br />

because items remain advertised for 30 days, and therefore one month of advertised items can be<br />

monitored in one day.<br />

4.5 Business-to-business (b2b)<br />

Business-to-business exchange sites are similar in function to all of the above portals (except eBay),<br />

but they serve only the commercial sector. There are a number of providers but the total number of<br />

listings available for exchange is much smaller than from the non-commercial sites. This difference is<br />

attributable to two core factors: (outsourced) procurement and the need to recoup expenditure.<br />

<strong>Online</strong> <strong>Exchange</strong> <strong>Potential</strong> <strong>Impact</strong> 16

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