Online Exchange Potential Impact - Wrap

eBay is used by 37% of users to accept items only, whereas just 8% of users only offer items. Ten
percent of respondents said that they use the website to request items, even though this is not a
feature of eBay. This compares with 30% of users requesting items through Freegle, where this is
possible. This indicates that there may be an interpretation issue regarding the question.
The users of Freecycle mainly offer items (73% of respondents) rather than accept items (29% in
total). Of the 58 users of Freegle, 74% use it solely or mainly to offer items, and 36% to solely or
mainly accept items. Users of Gumtree have 42% accepting items and 47% offering. On Preloved, of
the 38 users, 24% accept items only and 13% offer items only.
7.1.3 Reasons for using online exchange sites
Respondents were asked to note the reasons why they do or do not use each of the online exchange
sites. The complexity of the structure of the question has made it difficult to analyse, and the results
were ultimately inconclusive.
7.1.4 What items have been exchanged or would be considered for exchange?
This question focused on what items have been exchanged or accepted online and what items would
be considered when exchanging online (Figure 7.2). The same list of items was used as for the
monitoring, described in Section 3.3.
Online Exchange Potential Impact 43